Hi,
Thank you for contacting the Mobile Ads SDK Support team.
Can you please elaborate the issue. This will help us understand your needs better and offer more tailored guidance.
Kindly share following details with issue description via reply to author option for further investigation:
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Mobile Ads SDK Team |
[2025-04-21 09:14:28Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qUPGh:ref" (ADR-00300510)
Hi,
We’ve checked Google Sample Project with shared id’s, but we are getting no ads to show at our end when requesting video ads. After seeing your screenshots, it might be applies only to Korean ads. Are you facing this issue with any particular mediation ? as i can see meta and unity ads are attached with your adUnit Id.
Please share the Charles logs reproducing issue for further investigation.
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Mobile Ads SDK Team |
[2025-04-21 21:02:29Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qUPGh:ref" (ADR-00300510)
Peace be upon you. I am new and I want to know how to work and make money.
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Peace be upon you. I am new and I want to know how to work and make money. Can you help?
Most video banners using AdSizeLargeBanner have a problem with the content hidden by the "Download" button.
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Hi,
Thank you for getting back to us.
I can understand your concern related to setting up Charles but since the issue is not reproducing at our end, it is not returning any such ads where the button is hiding main content. We require Charles logs to proceed further.
I would suggest setting up Charles and sharing the network request response with us so that we can handle further.
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Mobile Ads SDK Team |
[2025-04-22 14:36:46Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qUPGh:ref" (ADR-00300510)