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Problem of the content being hidden by the button

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KH J

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Apr 21, 2025, 1:47:41 AMApr 21
to Google Mobile Ads SDK Developers
IMG_1788.jpegIMG_1785.jpeg

Most video banners using AdSizeLargeBanner have a problem with the content hidden by the "Download" button.

Mobile Ads SDK Forum Advisor

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Apr 21, 2025, 5:15:20 AMApr 21
to sod...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

Can you please elaborate the issue. This will help us understand your needs better and offer more tailored guidance.
Kindly share following details with issue description via
reply to author option for further investigation:

  • app ID
  • ad Unit ID
  • Platform and Mobile Ads SDK version


Thanks,
 
Google Logo Mobile Ads SDK Team

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[2025-04-21 09:14:28Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qUPGh:ref" (ADR-00300510)



Mobile Ads SDK Forum Advisor

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Apr 21, 2025, 5:03:29 PMApr 21
to sod...@gmail.com, google-adm...@googlegroups.com

Hi,

We’ve checked Google Sample Project with shared id’s, but we are getting no ads to show at our end when requesting video ads. After seeing your screenshots, it might be applies only to Korean ads. Are you facing this issue with any particular mediation ? as i can see meta and unity ads are attached with your adUnit Id.

Please share the Charles logs reproducing issue for further investigation. 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=500Ht00001qUPGhIAO&entry.80707362=00300510

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Thanks,
 
Google Logo Mobile Ads SDK Team

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[2025-04-21 21:02:29Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qUPGh:ref" (ADR-00300510)



Youssef Bouzaidi chékhi

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Apr 22, 2025, 4:51:07 AMApr 22
to Mobile Ads SDK Forum Advisor, sod...@gmail.com, google-adm...@googlegroups.com

Peace be upon you. I am new and I want to know how to work and make money.


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KH J

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Apr 22, 2025, 4:51:17 AMApr 22
to Google Mobile Ads SDK Developers
I tried charles, but I'm having a hard time because I'm not familiar with it.

One thing I'm curious about is,
if the ad with a layout problem is being confirmed in admob's ad review center, is this a problem of admob, or a mediation's?

I don't know if it will help, below list is part of the creative id list of the corresponding advertisement.

ALZsuHc5D3zNS/BQDSoerRW0tdMAXm8AarKAjllf7fRQohbTBzWZqimr1+IvUTA=
ALZsuHdfyn1qdyPTgQf2p7dyw0pkYjFKaW8b7vNNRZtmwQgpvDBdGWKks13wH8k=
ALZsuHeNG6umAgjnj/myBIT8/ouVi21SXg7qDhXVQ+VVEAb8iRESY511GBg7xg==


2025년 4월 22일 화요일 오전 6시 3분 29초 UTC+9에 Mobile Ads SDK Forum Advisor님이 작성:

Youssef Bouzaidi chékhi

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Apr 22, 2025, 4:52:32 AMApr 22
to KH J, Google Mobile Ads SDK Developers

Peace be upon you. I am new and I want to know how to work and make money. Can you help?


في الاثنين، 21 أبريل 2025 06:47 KH J <sod...@gmail.com> كتب:
IMG_1788.jpegIMG_1785.jpeg

Most video banners using AdSizeLargeBanner have a problem with the content hidden by the "Download" button.

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To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads...@googlegroups.com.

Mobile Ads SDK Forum Advisor

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Apr 22, 2025, 10:37:37 AMApr 22
to sod...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for getting back to us. 

I can understand your concern related to setting up Charles but since the issue is not reproducing at our end, it is not returning any such ads where the button is hiding main content. We require Charles logs to proceed further.

I would suggest setting up Charles and sharing the network request response with us so that we can handle further.


Thanks,
 
Google Logo Mobile Ads SDK Team

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[2025-04-22 14:36:46Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qUPGh:ref" (ADR-00300510)



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