Not able to close test interstitial ads (sample test ad id is being used)

[prime dev]

Hi there,

So i tried to integrate admob ads in my android app, and surprisingly ,even on clicking on the close button, i am not able to close the interstitial ad. 

Kindly make a note that i am using the sample test implementations provided by google. 

Below are the dependencies in build.gradle:

dependencies {
implementation fileTree(include: ['*.jar'], dir: 'libs')
implementation 'androidx.legacy:legacy-support-v4:1.0.0'
implementation 'androidx.appcompat:appcompat:1.1.0'
implementation 'org.jsoup:jsoup:1.9.2'
implementation 'com.google.android.gms:play-services-ads:19.7.0'
implementation 'com.codemybrainsout.rating:ratingdialog:1.0.8'
}

and these are the dependencies at app level:

dependencies {
classpath 'com.android.tools.build:gradle:3.5.4'
classpath 'com.google.gms:google-services:4.3.5'

}

Thanks.

[Google Mobile Ads SDK Developers]

Hi,

Reposting the last inquiry from the forum as it wasn't routed to our support queue.

Cheers,

Aryeh Baker
Mobile Ads SDK Team
 

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

The not closeable when clicking on close button Interstitial sounds like a creative issue. Could you capture a Charles log of the offending ad? Alternatively, you can send us the response Id of the ad from the ResponseInfo object or screenshots of the problematic ads.

Regards,

Aryeh Baker Mobile Ads SDK Team

ref:_00D1U1174p._5004Q2DwlAM:ref

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

I just tested your gradle dependencies and the test ad unit Id in our Java AdMob Interstitial Example and was able to close ads in a Xiaomi Mi a2 device running Android 10. Are there any other steps to take to not be able to close the interstitial with our test ad unit Id's?

[prime dev]

Well, i too tested the same dependencies and configuration in my other app and i was able to close the ads. It seems to me that some other dependencies in the app is causing this absurd behavior. 

[prime dev]

and this is the response:{

      "Response ID": "9dNUYK3kIcKU1AbG_ZqoCg",

      "Mediation Adapter Class Name": "com.google.ads.mediation.admob.AdMobAdapter",

      "Adapter Responses": [

        {

          "Adapter": "com.google.ads.mediation.admob.AdMobAdapter",

          "Latency": 1532,

          "Credentials": {},

          "Ad Error": "null"

        }

      ]

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

Thank you for reporting this. Was this the sample ad? If you have a way of replicating this issue in one of our sample apps with minimum customization then we will look at it, but we may not take responsibility for bad acting 3rd party dependencies.