Smart banner in Landscape are not full-width

[Sylvain]

Hello,

I found an issue with smart banner with htc one m7.

On an application which is landscape only, the smart banner is actually displayed but it's not full width.

It has exactly the width that it would have in portrait.

I mean the smart banner width in landscape is in fact the smart banner width in portrait.
(And aligned to the left).

My app has not xml layout, but mostly native with NDK, with thin java side.
Device is android 5.0.2, all build software are up to date.

Cheers,
Sylvain

[Sylvain]

Moreover,
My phone has the setting "auto rotate" setting un-activated (but the app correctly shows up in landscape).

If I activate the "auto-rotate" setting, then rotate the phone in landscape, then start the application.

The smart banner is now almost full-width :
- the height is smaller as expected.
- the width is 93 % of the full-width. but not 100 % !

Cheers,
Sylvain

[Veer Arjun Busani(Mobile Ads SDK Team)]

Hi Sylvain,

I have just tested this and was able to receive full width SMART_BANNER ads each time on my device. You could use our advanced sample app to see if it is loading for you. The issue could be due to the way you are trying to add AdView on to your Activity. Do test our sample app to see if the issue persists.

Thanks,

Veer Busani
Mobile Ads SDK Team

[Sylvain]

Hello Veer,

I tested the google advanced sample app using Android Studio, most precisely the "Banner Size App".

1/ By default, the application is in Portrait and the Smart Banner also. All correct. But I cannot move my phone to Landscape.

2/ So I activate the "auto-rotate", the application can now draw in Landscape.
The Smart Banner is as described before. only of with 93%.

3/ I will try to force starting in landscape, without the auto-rotate.
Will do that later because currently the ad fails to load with error code 3 ...

com.google.android.gms.example.apidemo W/Ads: Could not instantiate mediation adapter: com.google.DummyAdapter. com.google.DummyAdapter

com.google.android.gms.example.apidemo W/Ads: Failed to load ad: 3

Cheers,
Sylvain

[Sylvain]

Trying to test again forcing the start in landscape, without the auto-rotate, I cannot really prove whether this is bugged or not because this is much different from my app.

I you want to make a test case I can give some element :

- I use AbsoluteLayout in java.
- set the orientation only in java (and not in the AndroidManifest.xml) : setRequestedOrientation(ActivityInfo.SCREEN_ORIENTATION_LANDSCAPE);
- add the AdView and load it, within the onCreate() method.

The AndroidManifest contains, for the main activity :
android:configChanges="mcc|mnc|locale|touchscreen|keyboard|keyboardHidden|navigation|orientation|screenLayout|fontScale|uiMode|screenSize|smallestScreenSize"
for the admob activity :
android:configChanges="keyboard|keyboardHidden|orientation|screenLayout|uiMode|screenSize|smallestScreenSize"

And, in the AndroidManifest :
 android:minSdkVersion="10" android:targetSdkVersion="23"

Cheers,

Sylvain

[Veer Arjun Busani(Mobile Ads SDK Team)]

Hi Sylvain,

Would you be able to post screenshots of the issue in landscape? There could either be an issue with your device or the implementation or with the SDK itself. It could also be due to lack of inventory for the ads. You could send us your Ad Unit ID(you can do this by replying privately to the author) for us to test to see if we could replicate the issue.

[tactical hoceky]

Hello Veer,

Sorry for the late answer.

Here's 4 screen-shots of 2 distinct apps.

One is only portrait, and the other is only landscape (.. but both are similar app).

The portrait is fine : smart banner is full width (even if the ad inside is smaller).

But the Landscape smart banner is wrong : it is not full width, but it'd rather have the width of the portrait app.

Cheers,

Sylvain

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[Veer Arjun Busani(Mobile Ads SDK Team)]

Hi Sylvian,

Thank you for the screenshots. This confirms to me that a new AdRequest is not made upon orientation change. Would you be able to make a new AdRequest whenever there is an orientation change to see if the issue persists? There are two more things we would need to debug this - 

• A sample app that would replicate the issue with the BannerView.
• Charles log for the app. Make sure that you log for both the orientations.

Also try to use this sample app, where I have not used XML to add the Banner AdView. See if you are able to replicate the issue.

[tactical hoceky]

Hello Veer,

Good news :

A)

- Yes, I think this is related to orientation because of the impact of Auto-Rotation Setting. Here's the screen-shot with auto-rotate ON on my htc. (width only 93%)

B)

- Not sure how to "make a new AdRequest whenever there is an orientation change to see if the issue persists" ...

C)

But I have reproduced the issue with the sample app, banner without XML. two modifications :

AndroidManifest.xml,  add in the main activity :

1)

android:configChanges="mcc|mnc|locale|touchscreen|keyboard|keyboardHidden|navigation|orientation|screenLayout|fontScale|uiMode|screenSize|smallestScreenSize"

2) in the MainActivity.java file, add just after "super.onCreate(savedInstanceState);".

"setRequestedOrientation(ActivityInfo.SCREEN_ORIENTATION_LANDSCAPE);"

(...also : import android.content.pm.ActivityInfo)

I have the app in landscape but the banner with portrait width :/

Cheers,

Sylvain

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[Veer Arjun Busani(Mobile Ads SDK Team)]

Hi Sylvian,

I see the issue and I would like you to suggest a small modification. Instead of calling setRequestedOrientation(ActivityInfo.SCREEN_ORIENTATION_LANDSCAPE),make this change in your MainActivity -   android:screenOrientation="landscape". We now have full length Smart Banners in landscape on start.

[tactical hoceky]

Hi Veer,

Yes, this works. The SMART_BANNER is now landscape. (But still only 93% !)

I used to have the orientation in my AndroidManifest.xml, but I changed that a few month ago

because I wanted to port my applications to Android-TV :

I use the same .apk for both Android *phone* and Android-TV.

In java I detect the kind of device, and :

- For phone my app is sometimes Landscape,

- For Android TV my app may be different from Landscape

I can't do *programming*  in the AndroidManifest.xml,

this is the reason why I choose moving the orientation setting to the .java side ...

Maybe, I can always set Landscape in the AndroidManifest.xml, and revert back to Portrait in the .java for Android TV ...

It seems a work around... But At least, I have a solution !

(Also, of course, on Android-TV, I load no AdMob request !)

Veer, another issue also I reported ... would be nice to update it...
https://groups.google.com/forum/#!category-topic/google-admob-ads-sdk/android/60W7Bg-KCkg

Thanks,

Sylvain

[Veer Arjun Busani(Mobile Ads SDK Team)]

Hi Sylvian,

Would you mind pinging that thread please? 

[tactical hoceky]

Hello Veer,

Yep. Ping done.

Please let me know about the previous issue :

- is it possible to be fixed ?

- should I use the manifest ? But is it safe to set landscape in the .xml, and switch to portrait in .java in case of Android-TV ?
 

- is the width 93% be fixed ?

Thanks,

Sylvain

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[Veer Arjun Busani(Mobile Ads SDK Team)]

Hi Sylvian,

- is it possible to be fixed ?

• Thank you for pinging the thread. You would get an update through that but as of now, it still has not been fixed.

- should I use the manifest ? But is it safe to set landscape in the .xml, and switch to portrait in .java in case of Android-TV ?

• There would not be any problem if you have this setting in the manifest. You can always override it when needed.

- is the width 93% be fixed ?

• No. I need your Charles log for this. Are you seeing this on all of your devices or is it device specific? Would you be able to send us a sample code that replicates the issue here? 

Thanks,

[tactical hoceky]

Hello Veer,

Oops, I meant :
- is the fact of using the "smart_banner with a landscape orientation set from Java" issue going to be fixed ?


I tried with a tablet "Samsung Galaxy Tab S 8.4'' Wifi" :

- the trick of setting the landscape in the xml is not really working :

  a) the smart_ad starts in center portrait size (screenshot LIDL attached), but after the ad refresh, it gets in landscape_size (100%) ..

  b) the ad overlap my game, this is normal since I have not updated the game.

  c) the landscape smart_banner is 100%  (no 93 % issue!)

  d) but the landscape smart_banner ad content seem misplaced (screen shot amazon + screenshot ???)

 

- sorry, but what is a Charles log ?? you mean a "adb log cat" ?

( I would bet the 93% issue is specific to htc since the samsung tab goes to 100%... )

Thanks,

Sylvain

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[Veer Arjun Busani(Mobile Ads SDK Team)]

Hi Sylvian,

1. As of now, I do not have any update on this but I did share this issue with my team and I would inform you as soon as there is any update.
2. It could be a case where the AdRequest is made before the device orientation is changed to landscape. Could you set a timer to wait and then make an AdRequest?
• If the issue is device specific, then one of the first usual suspect would be the use of any Custom ROM. I would suggest you to flash your device and test it again just to make sure. 
3. Charles Proxy is a web debugging tool. Once you install it, do the following - 
• Go to Help -> SSL Proxying -> Install Charles Root Certificate. 
• Then Help -> SSL Proxying -> Install Charles Root Certificate on Mobile Device. Follow the instructions here for your device as well.
• After that go to Proxy -> SSL Proxying Settings and add Host: * and Port: *
• Finally create a new session and record it while you launch your app.

Thanks,

[tactical hoceky]

Hello Veer,

1) ok, thanks in advance for the future feedback !

2) I am not using a custom ROM (cyanogen or whatever). My HTC m7 and the tablet samsung are *genuine*.
I also have a Samsung S5 : it has also the 93% width. (the AndroidManifest.xml trick works).

3) I have tried but not yet succeed to setup the configruation proxy on the mobile side ...

Cheers,

sylvain

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[Veer Arjun Busani(Mobile Ads SDK Team)]

Hi Sylvian,

For me to further debug this, I need a way to be able to reproduce the issue. For this -

• You need to send us either your APK or the implementation code. 
• You can also send us your Ad Unit ID.
• Finally we need the Charles log. Make sure that both your workstation and the mobile are on the same wifi network.

Thanks,

[tactical hoceky]

Hello Veer,

Ad Unit Id is :
          adView.setAdUnitId("ca-app-pub-5246991446818374/7662995247");

The .apk is attached, this is a spider card game.  (https://play.google.com/store/apps/details?id=net.jeu.spider)

The current version is modified so that it displays the smart-banner.

Ad may overlap the game, just because I haven't done the necessary modifications yet.

By the way, the code, I use a transparent background color, otherwise there was an issue with admob a few years ago.. :

          // BUG : Otherwise, the view is not visible first !
          adView.setBackgroundColor(Color.TRANSPARENT);

https://groups.google.com/forum/#!searchin/google-admob-ads-sdk/sylvain/google-admob-ads-sdk/avwVXvBt_sM/U-b8ZWYy35IJ

That was a workaround recommended by Eric Leichtenschlag :

"Hardware acceleration has been a pain on Android. The AdMob WebView turns it off, at least for older versions that don't support it well, which is why you don't have to set the layer type with AdMob.

The lack of refresh on AdMob may just be our test ad unit not having a refresh rate on it. It shouldn't have anything to do with your code. The first ad being invisible is really weird, I've seen it too when using Unity which is probably using some SurfaceView as well. I'd recommend using the transparent color workaround."

Cheers,

Sylvain

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[Veer Arjun Busani(Mobile Ads SDK Team)]

Hi Sylvain,

I was able to reproduce the issue. This looks like it's only happening with devices that have physical menu buttons. I have shared the information with the team and we would let you know as soon as there is any update on this.

Thanks,

Veer Busani

Mobile Ads SDK Team

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[tactical hoceky]

Hello Veer,

Ok, good news !

Indeed, good point ! the HTC m7 and also the Samsung S5 have "physical" buttons.

Cheers,

Sylvain

Mobile Ads SDK Team

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[Sylvain]

Hello,

Wondering if there are news about the resolution of this issue ?
It would be great to have a public bug-tracker !

Cheers,
Sylvain

[Veer Arjun Busani(Mobile Ads SDK Team)]

Hi Sylvian,

I do not have any update on this. As soon as there is one, I will let you know.

Thanks,

Veer Busani

Mobile Ads SDK Team

[xored...@gmail.com]

Smart Banner ads are not 100% in landscape mode on Galaxy S4 confirmed with two different apps. Its about 93%.

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi there,

We still do not have any updates on this. However, I will follow up on this and get back to this thread if there are any.

Regards,

Joshua Lagonera

Mobile Ads SDK Team