Assistance Required: App Status Stuck at "Getting Ready" Since July 25

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Sarah Atieno

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Jul 29, 2025, 1:37:11 AM7/29/25
to Google Mobile Ads SDK Developers

Dear AdMob Support Team,

I hope this message finds you well.

I recently uploaded my app on the Amazon Appstore and it was successfully approved. Following that, I submitted the app to AdMob on the 25th of July with the intention of integrating ads. However, as of today, the 28th of July, the app status is still stuck at "Getting ready," and I have not seen any progress or update.

I would appreciate your assistance in reviewing and resolving this issue so that I can begin running ads as soon as possible. Please let me know if there’s any additional information or action required from my side to expedite the process.

Thank you for your time and support.

Best regards,
Sarah Atieno

Mobile Ads SDK Forum Advisor

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Jul 29, 2025, 4:31:17 AM7/29/25
to saoagyt...@gmail.com, google-adm...@googlegroups.com

Hi Sarah Atieno,

Thank you for contacting the Mobile Ads SDK Support team.

Could you kindly provide the app ID via reply to author option for further investigation?


Thanks,
 
Google Logo Mobile Ads SDK Team

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[2025-07-29 08:30:18Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01sx4Yk:ref" (ADR-00320961)



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