Re: [google-admob-ads-sdk] Digest for google-admob-ads-sdk@googlegroups.com - 20 updates in 9 topics
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البارون jaber albarun
Apr 28, 2025, 11:35:50 PMApr 28
to google-adm...@googlegroups.com
Can any of you, my dear brothers, lend me a sum of money for a certain period? I have a business project under construction and I lack the costs of completing the project.
في الثلاثاء، ٢٩ أبريل ٢٠٢٥, ٢:٥٢ ص <google-adm...@googlegroups.com> كتب:
- urgent!!! global problem with displaying ump messages in the eu - "do not consent" button sometimes appears - 4 Updates
- crashes because of latest version - 24.2.0 - 3 Updates
- ANR Issue: :com.google.android.gms.policy_ads_fdr_dynamite@2505...@250505301017.720652128.720652128 - m.avr.c - 3 Updates
- Issues With Ads On Ios - 2 Updates
- issue with ump sdk consent status responses for "do not sell my data" - 1 Update
- [iOS] No Ads to show - 2 Updates
- Private message regarding: [google-admob-ads-sdk] ads stopped showing in ios application - 3 Updates
- Issue With Ads in IOS - 1 Update
- Issues With Ads in IOS - 1 Update
Grabow Commuter <grabow....@gmail.com>: Apr 27 12:27PM -0700
... did you found a solution? I have the same problem. One button -> no ads
will crash the business model.
Best
Commuter Team
Christopher schrieb am Dienstag, 22. April 2025 um 13:40:00 UTC+2:
Grabow Commuter <grabow....@gmail.com>: Apr 27 05:00AM -0700
Hallo,
we realized the same issue. Our app is financed ad based. If the user can
choose "do not consent" with one single button, we can't maintain our
business anymore.
So, I wonder how others do solve this. Any workaround, which is - maybe in
"grey-zone" - of EU ePrivacy Directive?
Best
Commuter Team
Mobile Ads SDK Forum Advisor schrieb am Dienstag, 22. April 2025 um
22:25:17 UTC+2:
Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Apr 28 04:06PM
Hello all,
Thanks for reaching out.
Per my previous email, if the app is asking the user for consent for the first time (and it's not a revocation scenario), the number of buttons appear on the form depend on the configuration in the AdMob/GAM UI.
But now for all revocation-only requests, we are showing the "Do Not Consent" button regardless of the configuration.
See "Consent revocation" section in About European regulations messages, and the AdMob Help Center article will be updated accordingly.
Thanks,
Joshua
Mobile Ads SDK Team
Feedback
How was our support today?
[2025-04-28 16:06:28Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01pSRdc:ref" (ADR-00299405)
Christopher <kreosof...@gmail.com>: Apr 28 03:29PM -0700
What if after 13 months the consent expires and the consent window
reappears automatically? Will the "Do not consent" button always be visible
regardless of the configuration in AdMob?
poniedziałek, 28 kwietnia 2025 o 18:07:27 UTC+2 Mobile Ads SDK Forum
Advisor napisał(a):
Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Apr 28 04:58AM
Hi,
Thank you for contacting the Mobile Ads SDK Support team.
Could you confirm whether the mentioned issue is reproducible in our sample project? kindly provide the below information privately for further investigation:
Sample project reproducing the issue
The full Crash logs
Steps to replicate the issue
Affected devices
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files via reply to author or by performing the following steps:
1. Navigate to
https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=500Ht00001qUXerIAG&entry.80707362=00300676
2. Fill out all fields, and attach your file(s).
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
Thanks,
Mobile Ads SDK Team
Feedback
How was our support today?
[2025-04-28 04:58:56Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qUXer:ref" (ADR-00300676)
mianha...@gmail.com <mianha...@gmail.com>: Apr 28 08:34AM -0700
This is a random crash , happening on the new sdk version 24.2.0 and we are
unable to reproduce it on the app.
On Monday, 28 April 2025 at 09:59:43 UTC+5 Mobile Ads SDK Forum Advisor
wrote:
Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Apr 28 09:51PM
Hi,
For us to check and investigate we need the earlier requested details. As with the mentioned version we are unable to reproduce the issue.
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files via reply to author or by performing the following steps:
1. Navigate to
https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=500Ht00001qUXerIAG&entry.80707362=00300676
2. Fill out all fields, and attach your file(s).
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
Thanks,
Mobile Ads SDK Team
Feedback
How was our support today?
[2025-04-28 21:51:33Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qUXer:ref" (ADR-00300676)
ming xie <xie...@inshot.com>: Apr 27 03:01AM -0700
ming xie <xie...@inshot.com>: Apr 27 02:58AM -0700
"main" tid=1 Blocked
at m.avr.onServiceConnected
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:5)
at android.app.LoadedApk$ServiceDispatcher.doConnected
(LoadedApk.java:2357)
at android.app.LoadedApk$ServiceDispatcher$RunConnection.run
(LoadedApk.java:2390)
at android.os.Handler.handleCallback (Handler.java:942)
at android.os.Handler.dispatchMessage (Handler.java:99)
at android.os.Looper.loopOnce (Looper.java:240)
at android.os.Looper.loop (Looper.java:351)
at android.app.ActivityThread.main (ActivityThread.java:8377)
at java.lang.reflect.Method.invoke (Native method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run
(RuntimeInit.java:584)
at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:1013)
"com.google.android.gms.ads.internal.util.client.zza#AdWorker(ClientSingle)
#1" tid=75 Native
#00 pc 0x00000000000d0ff8
/apex/com.android.runtime/lib64/bionic/libc.so (__ioctl+8)
#01 pc 0x0000000000087cb8
/apex/com.android.runtime/lib64/bionic/libc.so (ioctl+160)
#02 pc 0x000000000005f384 /system/lib64/libbinder.so
(android::IPCThreadState::talkWithDriver+284)
#03 pc 0x00000000000605e0 /system/lib64/libbinder.so
(android::IPCThreadState::waitForResponse+76)
#04 pc 0x000000000006031c /system/lib64/libbinder.so
(android::IPCThreadState::transact+224)
#05 pc 0x0000000000057ab8 /system/lib64/libbinder.so
(android::BpBinder::transact+308)
#06 pc 0x000000000017997c /system/lib64/libandroid_runtime.so
(android_os_BinderProxy_transact+400)
at android.os.BinderProxy.transactNative (Native method)
at android.os.BinderProxy.transact (BinderProxy.java:672)
at android.content.ContentProviderProxy.call
(ContentProviderNative.java:730)
at android.content.ContentProviderClient.call
(ContentProviderClient.java:601)
at android.content.ContentProviderClient.call
(ContentProviderClient.java:589)
at m.avr.c
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:47)
at m.ava.J
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:226)
at m.ava.j
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:5)
at m.ava.y
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:11)
at com.google.android.gms.ads.internal.cache.e.c
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:29)
at com.google.android.gms.ads.nonagon.ad.common.af.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:45)
at com.google.android.gms.ads.nonagon.ad.common.af.d
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:22)
at com.google.android.gms.ads.nonagon.ad.common.af.b
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at com.google.android.gms.ads.nonagon.shim.f.U
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:546)
at com.google.android.gms.ads.nonagon.shim.f.M
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:7)
at com.google.android.gms.ads.nonagon.shim.ab.M
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at com.google.android.gms.ads.internal.client.bf.bW
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:842)
at m.anb.onTransact
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:21)
at android.os.Binder.transact (Binder.java:1188)
at com.google.android.gms.internal.ads.zzayc.zzdb
(com.google.android.gms:play-services-ads-base@@23.5.0:2)
at com.google.android.gms.ads.internal.client.zzbw.zzab
(com.google.android.gms:play-services-ads-lite@@23.5.0:3)
at com.google.android.gms.ads.internal.client.zzel.zzm
(com.google.android.gms:play-services-ads-lite@@23.5.0:28)
at com.google.android.gms.ads.zzf.run
(com.google.android.gms:play-services-ads-lite@@23.5.0:1)
at java.util.concurrent.ThreadPoolExecutor.runWorker
(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run
(ThreadPoolExecutor.java:644)
at java.lang.Thread.run (Thread.java:1012)
"binder:22839_1" tid=10 Blocked
at m.avq.b
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:8)
at m.ava.J
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:396)
at m.ava.z
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:46)
at com.google.android.gms.ads.nonagon.load.av.d
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:25)
at com.google.android.gms.ads.nonagon.load.aw.run
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at m.cii.execute
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at com.google.android.gms.ads.internal.util.future.d.execute
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at m.chm.q
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at m.chm.m
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:101)
at m.chm.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:19)
at m.cju.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at com.google.android.gms.ads.internal.util.future.j.c
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at com.google.android.gms.ads.nonagon.load.at.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:9)
at com.google.android.gms.ads.internal.request.m.bW
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:46)
at m.anb.onTransact
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:21)
at android.os.Binder.execTransactInternal (Binder.java:1331)
at android.os.Binder.execTransact (Binder.java:1268)
"binder:22839_2" tid=11 Blocked
at m.avq.b
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:8)
at m.ava.J
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:396)
at m.ava.z
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:46)
at com.google.android.gms.ads.nonagon.load.av.d
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:25)
at com.google.android.gms.ads.nonagon.load.aw.run
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at m.cii.execute
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at com.google.android.gms.ads.internal.util.future.d.execute
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at m.chm.q
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at m.chm.m
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:101)
at m.chm.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:19)
at m.cju.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at com.google.android.gms.ads.internal.util.future.j.c
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at com.google.android.gms.ads.nonagon.load.at.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:9)
at com.google.android.gms.ads.internal.request.m.bW
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:46)
at m.anb.onTransact
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:21)
at android.os.Binder.execTransactInternal (Binder.java:1331)
at android.os.Binder.execTransact (Binder.java:1268)
"binder:22839_4" tid=54 Blocked
at m.avq.b
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:8)
at m.ava.J
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:396)
at m.ava.z
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:46)
at com.google.android.gms.ads.nonagon.load.av.d
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:25)
at com.google.android.gms.ads.nonagon.load.aw.run
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at m.cii.execute
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at com.google.android.gms.ads.internal.util.future.d.execute
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at m.chm.q
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at m.chm.m
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:101)
at m.chm.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:19)
at m.cju.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at com.google.android.gms.ads.internal.util.future.j.c
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at com.google.android.gms.ads.nonagon.load.at.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:9)
at com.google.android.gms.ads.internal.request.m.bW
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:46)
at m.anb.onTransact
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:21)
at android.os.Binder.execTransactInternal (Binder.java:1331)
at android.os.Binder.execTransact (Binder.java:1268)
"binder:22839_3" tid=58 Blocked
at m.avq.b
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:8)
at m.ava.J
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:396)
at m.ava.z
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:46)
at com.google.android.gms.ads.nonagon.load.av.d
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:25)
at com.google.android.gms.ads.nonagon.load.aw.run
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at m.cii.execute
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at com.google.android.gms.ads.internal.util.future.d.execute
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at m.chm.q
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at m.chm.m
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:101)
at m.chm.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:19)
at m.cju.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at com.google.android.gms.ads.internal.util.future.j.c
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at com.google.android.gms.ads.nonagon.load.at.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:9)
at com.google.android.gms.ads.internal.request.m.bW
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:46)
at m.anb.onTransact
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:21)
at android.os.Binder.execTransactInternal (Binder.java:1331)
at android.os.Binder.execTransact (Binder.java:1268)
"binder:22839_6" tid=138 Blocked
at m.avq.b
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:8)
at m.ava.J
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:396)
at m.ava.z
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:46)
at com.google.android.gms.ads.nonagon.load.av.d
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:25)
at com.google.android.gms.ads.nonagon.load.aw.run
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at m.cii.execute
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at com.google.android.gms.ads.internal.util.future.d.execute
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at m.chm.q
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at m.chm.m
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:101)
at m.chm.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:19)
at m.cju.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at com.google.android.gms.ads.internal.util.future.j.c
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at com.google.android.gms.ads.nonagon.load.at.e
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:9)
at com.google.android.gms.ads.internal.request.m.bW
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:46)
at m.anb.onTransact
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:21)
at android.os.Binder.execTransactInternal (Binder.java:1331)
at android.os.Binder.execTransact (Binder.java:1268)
"binder:22839_7" tid=150 Blocked
at m.avq.b
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:8)
at m.ava.J
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:396)
at m.ava.z
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:46)
at com.google.android.gms.ads.nonagon.load.av.d
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:25)
at com.google.android.gms.ads.nonagon.load.aw.run
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at m.cii.execute
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:1)
at com.google.android.gms.ads.internal.util.future.d.execute
(:com.google.android.gms.policy_ads_fdr_dynamite@250505305@250505301017.720652128.720652128:3)
at m.chm.qMobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Apr 28 06:57AM
Hi,
Thank you for contacting the Mobile Ads SDK support team.
I ran the Google BannerExample with the latest GMA SDK version 24.2.0 and the ANR issue is not replicating. Can you confirm whether the reported ANR issue is replicating in the our Google Sample applications too?
Use Optimize initialization and ad loading to improve the overall responsiveness of ads and help prevent "Application Not Responding" (ANR) errors on your app. Also, make all calls to the Mobile Ads SDK on the main thread. The best way to optimize initialization is to call MobileAds.initialize() on a background thread, as described in the Get Started guide. If you are already doing so, you don't need to enable this flag. If you must call the method on the main thread, enabling the flags will move some of the initialization tasks to the background thread.
If none of the above worked, kindly provide the below details for us to investigate further, check your implementation, find the root cause, and may provide the solution:
Device type
Steps to reproduce / video recording
Sample app with affected app ID and ad unit ID
You can provide the requested details via reply privately to the author option or below link.
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:
1. Navigate to
https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=500Ht00001qV8RrIAK&entry.80707362=00302509
2. Fill out all fields, and attach your file(s).
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
Thanks,
Mobile Ads SDK Team
Feedback
How was our support today?
[2025-04-28 06:57:33Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qV8Rr:ref" (ADR-00302509)
PRIMECODE TECHNOLOGIES LIMITED <primecodetec...@gmail.com>: Apr 25 09:17AM -0700
I have uploaded an ios application . at first it shows ads , now it's been
a month till my ads are not showing in all version . There are almost 2000
plus requests daily but no impression.
Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Apr 28 06:37AM
Hi,
Thank you for contacting the Mobile Ads SDK support team.
Can you please confirm if the reported issue is replicating in our Google iOS samples with the function adDidRecordImpression(_ ad: FullScreenPresentingAd) implemented. ? If yes, kindly share the below details for further investigation:
app ID
ad unit ID
GMA SDK version
Charles logs
You can provide the requested details via reply privately to the author option.
Thanks,
Mobile Ads SDK Team
Feedback
How was our support today?
[2025-04-28 06:37:51Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qV8RX:ref" (ADR-00302505)
Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Apr 28 06:28AM
Hi Kfir,
I ran a Google HelloWorld example via OpenUPM with the latest GMA unity plugin version 10.0.0, Google Mobile Ads SDK 12.2.0 in the Unity version Unity 2022.3.50f1 by enabling the consent to US region and the reported issue is not replicating. As requested earlier, can you please confirm if the reported issue is replicating in our sample HelloWorld? If yes, kindly share us with the sample project that reproduces the issue for further investigation.
You can provide the following details via reply privately to the author option or below link.
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:
1. Navigate to
https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002vHEedQAG&entry.80707362=00298121
2. Fill out all fields, and attach your file(s).
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
Thanks,
Mobile Ads SDK Team
Feedback
How was our support today?
[2025-04-28 06:28:28Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vHEed:ref" (ADR-00298121)
Rafael Valer <rval...@gmail.com>: Apr 26 07:04AM -0700
Hi there,
I'm currently implementing iOS ads via AdMob to an app and getting this
error:
*Received error with domain: com.google.admob, code: 1, message: Request
Error: No ad to show., responseInfo: ** Response Info ***
The app is now available in the App Store, but the AdMob SDK hasn't been
integrated into the production version yet, as I wanted to ensure the ads
appear first.
Here’s what I've done so far:
1. I ran the interstitial example project and adjusted it to use my app ID.
(This works, and the ads display properly)
2. I attempted to use the troubleshooting tool to identify the issue.
(Unfortunately, no success)
3. I also enabled network tracing and can share the logs if that would
assist in the investigation.
Thank you in advance.
Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Apr 28 05:21AM
Hi,
Thank you for contacting the Mobile Ads SDK support team.
The no ad to show error means an ad serving issue which indicates there are no ads available at the request time. If you want to do more rigorous testing with production-looking ads, you can now configure your device as a test device and use your own ad unit IDs that you've created in the AdMob UI. Test devices can either be added in the AdMob UI or programmatically using the Google Mobile Ads SDK. Can you please confirm if the reported issue is replicating in our Google InterstitialExample? If yes, kindly share the below details for further investigation:
app ID
ad unit ID
GMA SDK version
Charles logs
You can provide the requested details via reply privately to the author option.
Thanks,
Mobile Ads SDK Team
Feedback
How was our support today?
[2025-04-28 05:21:11Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qV8Rh:ref" (ADR-00302507)
Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Apr 28 04:46AM
Hi,
Thank you for providing the requested information.
Please note that the app ID and ad unit ID provided are of different accounts.
This ad unit ID “ca-app-pub-6823918693311400/6009790405” is associated with the app ID “ca-app-pub-6823918693311400~6552306767”of another account not the app ID that you have shared “ ca-app-pub-3295xxxxxx92~28xxxxxxxx36”. I checked your AdMob account and the reported app “Mercury VPN: Fast Secure VPN” is in Requires review state meaning Your app hasn’t been reviewed yet. To prompt a review, make sure your app has been verified and linked to a supported app store in AdMob. During the review, apps may experience limited ad serving. Reviews typically take 2-3 days, but in some cases we may require more time to evaluate your app. I ran the Google InterstitialExample with the app ID: ca-app-pub-3295xxxxxx92~28xxxxxxxx36 and ad unit ID interstitial_splash: ca-app-pub-3295xxxxxx92/43xxxxx68 in the GMA SDK version 12.1.0 and I can see that the ads loading.
The provided ad unit ID “ca-app-pub-6823xxxxxxxxx00/60xxxxxx05” is not associated with the provided app ID or any of the apps in the account. I ran the Google InterstitialExample with the app ID: ca-app-pub-3295xxxxxx92~28xxxxxxxx36 and ad unit ID interstitial_splash: ca-app-pub-3295xxxxxx92/43xxxxx68 in the GMA SDK version 12.1.0 and I can see that the ads loading and impression being called successfully with the function adDidRecordImpression(_ ad: FullScreenPresentingAd) implemented.
Can you confirm if the issue exists for the reported app? If yes, kindly share us with the single account details, Charles logs and sample project reproducing the issue as requested earlier.
You can provide the requested details via reply privately to the author option or below link.
Thanks,
Mobile Ads SDK Team
Feedback
How was our support today?
[2025-04-28 04:46:26Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01pSRlP:ref" (ADR-00299421)
Saad Abbasi <work.sa...@gmail.com>: Apr 25 05:53PM -0700
Below are the details that you requested.
AppID: ca-app-pub-3295914362299992~2827062636
Splash Interstial ID:
ca-app-pub-6823918693311400/6009790405
Google Mobile Ads Version: 12.1.0
On Thursday, April 10, 2025 at 7:08:29 PM UTC+5 Mobile Ads SDK Forum
Advisor wrote:
Saad Abbasi <work.sa...@gmail.com>: Apr 26 08:10AM -0700
Below are the details that you requested.
AppID: ca-app-pub-3295914362299992~2827062636
Splash Interstial ID:
ca-app-pub-6823918693311400/6009790405
Google Mobile Ads Version: 12.1.0
On Thursday, April 10, 2025 at 7:08:29 PM UTC+5 Mobile Ads SDK Forum
Advisor wrote:
PRIMECODE TECHNOLOGIES LIMITED <primecodetec...@gmail.com>: Apr 25 05:57PM -0700
My Ios application stopped showing ads in all current and previous
releases. There is nothing in admob policy center .
Saad Abbasi <work.sa...@gmail.com>: Apr 25 05:49PM -0700
Hi
My IOS App suddenly stopped showing ads in all previous versions . There is
no policy violation or anything. . It's been two weeks and i am still
having this issue.
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البارون jaber albarun
Apr 28, 2025, 11:35:50 PMApr 28
to google-adm...@googlegroups.com
This is the credit card 5262160052784612
في الثلاثاء، ٢٩ أبريل ٢٠٢٥, ٤:٣٠ ص البارون jaber albarun <jabera...@gmail.com> كتب:
وهذي بطاقة الائتمانية 5262160052784612
البارون jaber albarun
Apr 28, 2025, 11:35:50 PMApr 28
to google-adm...@googlegroups.com
وهذي بطاقة الائتمانية 5262160052784612
في الثلاثاء، ٢٩ أبريل ٢٠٢٥, ٤:٢٩ ص البارون jaber albarun <jabera...@gmail.com> كتب:
البارون jaber albarun
Apr 28, 2025, 11:35:54 PMApr 28
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Is this possible?
في الثلاثاء، ٢٩ أبريل ٢٠٢٥, ٤:٤٨ ص البارون jaber albarun <jabera...@gmail.com> كتب:
5262160052784612
Raja Ashti supports the financial amount of up to ten thousand US dollars
البارون jaber albarun
Apr 28, 2025, 11:35:55 PMApr 28
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5262160052784612
Raja Ashti supports the financial amount of up to ten thousand US dollars
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