About Ump Language Locales

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哈哈不想哈哈

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Dec 9, 2025, 6:09:25 AM (20 hours ago) Dec 9
to Google Mobile Ads SDK Developers
hi:
I'm currently using the AdMob User Messaging Platform.
But something magical happened.
First, select the language in System Settings as shown in the sequence below:

Screenshot_20251209-185359.png

Then use the program I provided. First, click the 'load ump' button and wait a moment. Second, click two click button , The text on the second page has been changed to English. It was supposed to display Japanese.

Screenshot_20251209-190643.png      Screenshot_20251209-190647.png

What is the issue? Why is it affecting the app's language? How can I resolve this problem?

The demo program cannot be added to the attachment when compressed into a ZIP file.

thanks


哈哈不想哈哈

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Dec 9, 2025, 6:16:44 AM (20 hours ago) Dec 9
to Google Mobile Ads SDK Developers
View language order through resources.configuration.locales api

The language order for the application startup is: [ja_JP, zh_CN_#Hans, tr_TR, pt_PT, en_US, zh_TW_#Hant, es_ES]

However, after invoking UMP, the language order was adjusted to [zh_CN_#Hans, tr_TR, pt_PT, ja_JP, en_US, zh_TW_#Hant, es_ES].

Why is this happening? Why did ump change the language order in the app?

Mobile Ads SDK Forum Advisor

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Dec 9, 2025, 11:55:34 AM (14 hours ago) Dec 9
to hubin...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for contacting the Mobile Ads SDK support team.

Could you please confirm if this issue occurs in our Google sample application?

To help us investigate further, please provide the following details:

  • The Mobile SDK version

  • Confirmation if this is happening on specific devices or all devices

  • Your sample project

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=500Ht00001wmhQdIAI&entry.80707362=00347288

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.


Thanks,
 
Google Logo Mobile Ads SDK Team

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[2025-12-09 16:54:33Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01wmhQd:ref" (ADR-00347288)



哈哈不想哈哈

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Dec 9, 2025, 8:32:52 PM (5 hours ago) Dec 9
to Google Mobile Ads SDK Developers
hi
I have submitted the reproducible program via the link
number: 
00347288
id:
500Ht00001wmhQdIAI

thanks

哈哈不想哈哈

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Dec 9, 2025, 8:46:47 PM (5 hours ago) Dec 9
to Google Mobile Ads SDK Developers

hi
Before using the program, you must adjust the system language order. Follow the language order in the screenshot.

Screenshot_20251209-185359.png

thanks
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