InterstitialAd do not close when onBackPressed

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ziv...@gmail.com

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Aug 14, 2020, 3:56:24 AM8/14/20
to Google Mobile Ads SDK Developers
Some time when InterstitialAd showed, pressed back button it did not closed, but pressed close button inside the IntersititialAd it closed. 

Here is the log

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ziv...@gmail.com

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Aug 14, 2020, 4:11:48 AM8/14/20
to Google Mobile Ads SDK Developers
Phone: Samsung S9+
Android version: Android 10
play-services-ads:18.3.0
appcompat:1.2.0

Mobile Ads SDK Forum Advisor Prod

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Aug 14, 2020, 5:31:53 AM8/14/20
to ziv...@gmail.com, google-adm...@googlegroups.com

Hi there,

Thank you for reaching out to us.

Could you kindly provide the details below (via Reply privately to author) so that I can investigate the issue?

  • Ad unit ID/s affected
  • Copy of a sample project (replicating the issue)
  • Steps to reproduce the issue


Regards,
Ziv Yves Sanchez
Mobile Ads SDK Team



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ziv...@gmail.com

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Aug 17, 2020, 10:36:12 PM8/17/20
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I had tried other Ad unit ID and test-ads( https://developers.google.com/admob/android/test-ads  ), show InterstitialAd according to the docs, it was the same with before. And I found other app has  InterstitialAd   in this devices can not close ad when back button pressed.
Devices: Samsung S9+, Redmi 6 pro and some Huawei devices

Mobile Ads SDK Forum Advisor Prod

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Aug 17, 2020, 11:20:16 PM8/17/20
to ziv...@gmail.com, google-adm...@googlegroups.com

Hi there,

Thank you for providing additional details on your concern.

I checked out our sample interstitial project with our test ad unit ID, and can confirm that the Android back button does, in fact, not close interstitial ads even on the Android emulator. I'll be filing a bug report in order for this to get fixed as soon as possible. Thank you for reporting this.



Regards,
Ziv Yves Sanchez
Mobile Ads SDK Team



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Mobile Ads SDK Forum Advisor Prod

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Oct 20, 2020, 11:05:22 PM10/20/20
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Hi there,

Thank you for your patience on this concern.

The team has concluded that this is working as intended. We are releasing a feature where the back button is not enabled during interstitial videos on Android, and to close the ad the user needs to click the "close" button vs hitting the back button.

We see a benefit to all parties: users will now have a consistent way to exit interstitial videos on Android from all advertising networks, advertisers may see higher conversions on their ads, and publishers could see an increase in revenue. This helps us align with the industry standard across networks where the "close" button is already the default option for many of our partners.

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Ziv Yves Sanchez
Mobile Ads SDK Team
 


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