Admob doesn't show off when IDFA tracking denied

[milk]

Hello, We developping Unity Game App.

Now I have to send iOS Release Request, but we were stucked in TestFlight.

Starting App and IDFA tracking dialog appeared, then choose [Ask app not to Track], Banner and Reward Ad doesn't show.

In the case, Interstial Ad was show with TestMode.

If choose [Allow], show all Ads collectly with TestMode.

Dealing with SkAdNetwork. but seems to not work.

iPhone: 12mini

iOS:14.6

GoogleMobileAds SDK: 7.69

Unity Plugin Version: v5.4.0

Unity Version: 2020.3.6f1

I've tried.

・Output OnFailedLoad Error log. said "No Ad To Show".

・SDK and Plugin Version upgrade, but cancel because Xcode build failed.

Is there anything I can do?

[Mobile Ads SDK Forum Advisor]

Hello Milk,

Thank you for reaching out to us.

Could you please provide the following details via Reply privately to author option or send it directly to mobileads...@gmail.com? Kindly inform us on this thread if you sent it directly to the email provided.

• App ID
• Ad unit ID/s affected
• Sample app with minimum modification
• Steps to replicate

Regards,

Princess Pamela Pineda Mobile Ads SDK Team

ref:_00D1U1174p._5004Q2JDPTG:ref

[milk]

Sorry for my late.

Thanks you information! very helpful to me because already stuck 3 weeks.

I just sent mail.

2021年7月26日月曜日 14:44:52 UTC+9 mobileadssdk:

[Mobile Ads SDK Forum Advisor]

Hello Milk,

Thank you for providing more information privately.

I checked your ad unit Id's and it is working properly. But I only tested it in our sample app. Can you provide us a minimum modification of our sample app with your implementation, so that we can further check this in our end using your implementation? You can send it via Reply privately to author option or send it directly to mobileads...@gmail.com. Also, have you check this documentation guide for ATT?

[milk]

Hello.

I just sent mail.

We're in published app. Description that URL.

But I was wondering what is "minimum modification".

Should I do make implementation only Ad button with Unity?

But sharing iOS app is very difficulty.

2021年8月2日月曜日 16:07:58 UTC+9 mobileadssdk:

Hello Milk,

Thank you for providing more information privately.

I checked your ad unit Id's and it is working properly. But I only tested it in our sample app. Can you provide us a minimum modification of our sample app with your implementation, so that we can further check this in our end using your implementation? You can send it via Reply privately to author option or send it directly to mobileadstesting99@gmail.com. Also, have you check this documentation guide for ATT?

[Mobile Ads SDK Forum Advisor]

Hello Milk,

Thank you for your response.

With regard to minimum modification I requested, you can modify our sample app this is unity, and apply your implementation on it so that we can further check what are the implementation you made that causes returning no ads. You can send it via Reply privately to author option or send it directly to mobileads...@gmail.com. Kindly inform us on this thread if you sent it directly to the email provided.