Google ad previews with black bars

62 views
Skip to first unread message

David Sanderson

unread,
Jul 25, 2023, 12:45:55 PM7/25/23
to Google Mobile Ads SDK Developers
The app previews show black bars. Should I care about that? Will it display correctly when the ad is run anyway?
Screenshot 2023-07-25 at 12.44.16 PM.png

Mobile Ads SDK Forum Advisor

unread,
Jul 25, 2023, 5:01:44 PM7/25/23
to code...@gmail.com, google-adm...@googlegroups.com
Hello David,

Welcome to Mobile Ads SDK Support team. Thank you for reaching out to us.

Would you be able to elaborate more on your concern so we can provide precise guidance to you? On the other hand, you may also check the below documentation and see if it helps to your concern.  
This message is in relation to case "ref:_00D1U1174p._5004Q2nST8E:ref"

Thanks,
 
Google Logo Mobile Ads SDK Team


David Sanderson

unread,
Jul 25, 2023, 9:14:12 PM7/25/23
to Google Mobile Ads SDK Developers
Well... I'm not sure what else I can elaborate on... some of the "Ad Previews" show black bars in them. Is this how it's shown in the actual ad to people or is there a problem with the ad previews? (I attached another screenshot)

If this is how it's shown, what am I doing wrong? I simply selected the different sizes to crop for each of the images...

Screenshot 2023-07-25 at 9.08.33 PM.png

Mobile Ads SDK Forum Advisor

unread,
Jul 26, 2023, 6:00:17 AM7/26/23
to code...@gmail.com, google-adm...@googlegroups.com
Hi David,

Thank you for responding back and providing a screenshot to further elaborate your concern. Please do note that the black bars totally normal. There is an instance that certain creative sizes might not fill the complete size of the view and in certain cases, there will always be padding/border/black bars which is part of the ad itself.

David Sanderson

unread,
Jul 26, 2023, 5:36:03 PM7/26/23
to Google Mobile Ads SDK Developers
ok thanks!
Reply all
Reply to author
Forward
0 new messages