Google ad previews with black bars

[David Sanderson]

The app previews show black bars. Should I care about that? Will it display correctly when the ad is run anyway?

[Mobile Ads SDK Forum Advisor]

Hello David,

Welcome to Mobile Ads SDK Support team. Thank you for reaching out to us.

Would you be able to elaborate more on your concern so we can provide precise guidance to you? On the other hand, you may also check the below documentation and see if it helps to your concern.

• Creative Preview and Delivery Inspector - https://developers.google.com/ad-manager/mobile-ads-sdk/ios/debug

 

This message is in relation to case "ref:_00D1U1174p._5004Q2nST8E:ref"

Thanks,
 

Mobile Ads SDK Team

[David Sanderson]

Well... I'm not sure what else I can elaborate on... some of the "Ad Previews" show black bars in them. Is this how it's shown in the actual ad to people or is there a problem with the ad previews? (I attached another screenshot)

If this is how it's shown, what am I doing wrong? I simply selected the different sizes to crop for each of the images...

[Mobile Ads SDK Forum Advisor]

Hi David,

Thank you for responding back and providing a screenshot to further elaborate your concern. Please do note that the black bars totally normal. There is an instance that certain creative sizes might not fill the complete size of the view and in certain cases, there will always be padding/border/black bars which is part of the ad itself.

[David Sanderson]

ok thanks!