[Unity Android] SSL Error Handler - App Rejected by google

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Ridha El Bekri

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Dec 21, 2016, 9:22:23 AM12/21/16
to Google Mobile Ads SDK Developers

Hi there,

I'm actually running into something super weird ! Each time we try to submit a version of our game it gets rejected by google with this message :

Hello Google Play Developer,
We rejected X, with package name X.X.X, for violating our Malicious Behavior or User Data policy. If you submitted an update, the previous version of your app is still available on Google Play.
This app uses software that contains security vulnerabilities for users or allows the collection of user data without proper disclosure.
Below is the list of issues and the corresponding APK versions that were detected in your recent submission. Please upgrade your app(s) as soon as possible and increment the version number of the upgraded APK.
VulnerabilityAPK Version(s)
SSL Error Handler

For more information on how to address WebView SSL Error Handler alerts, please see this Google Help Center article.

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This started to happen after having integrated the Google Mobile Ads Unity Plugin v3.1.2, build a game from the branch without the plugin goes just fine.

But the most crazy is this: actually we get rejected only when we submit a build done with our prod machine (a Mac mini) with the Unity android pro license. But !!! when we build the game with a development windows computer (without the Unity Android pro license), the build doesn't get rejected !!!

Before writing you I went through a lot of tests and checks ! There is the same Unity version on both machines, the same build settings, the same android SDK versions and of course the exact same code source and settings for unity project of the game. The "development build option" is not checked on both computers.

There is only 2 differences, putting a side that one is windows and the other is mac os (I would be surprised if one of these was the cause, but at the same time I see no other potential cause) :

- The prod mac computer is running a Unity Android Pro license (not the development machine)
- The prod mac computer has the Java JDK1.8.0_60 and the dev windows machine got the JDK1.8.0_20

Here are some informations about the build environment :
  • Unity version : 

  • Mac computer details and mac os :

  • Build settings :

  • Android SDK details :



I would appreciate any suggestion because I totally ran out of ideas :/ (putting the Unity Android Pro license on the development computer is not a solution).




Veer Arjun Busani(Mobile Ads SDK Team)

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Dec 21, 2016, 11:33:08 AM12/21/16
to Google Mobile Ads SDK Developers
Hi Ridha,

I do agree it's a bit weird but let me follow up on this with the team and get back to you with an update. Can you check again by updating the Unity IDE and the Mobile Ads plugin and see if it's still the same?

Thanks,
Arjun Busani
Mobile Ads SDK Team

Veer Arjun Busani(Mobile Ads SDK Team)

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Dec 21, 2016, 1:44:19 PM12/21/16
to Google Mobile Ads SDK Developers
Hi Ridha,

The team has suggested that you contact the Google Help Center directly about this. They would certainly be able to assist you further.

Thanks,
Arjun Busani
Mobile Ads SDK Team

Ridha El Bekri

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Dec 29, 2016, 4:26:51 AM12/29/16
to Google Mobile Ads SDK Developers
Merry Christmas ! Hope you guys had great holidays.

The problem is still persisting despite updating unity and the plugin. Google Help Center suggested contacting the plugin developers :/

Veer Arjun Busani(Mobile Ads SDK Team)

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Dec 29, 2016, 10:39:01 AM12/29/16
to Google Mobile Ads SDK Developers
Hi Ridha,

Merry Christmas and happy holidays to you too.

Can you send us over your APK and a sample app that would reproduce this issue? I might be missing something here and a sample app would certainly be helpful.

Thanks,
Arjun Busani
Mobile Ads SDK Team

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