Tests ads not loading. Getting no fill error.

[Game Zapper]

Hi,

I have integrated the SDK properly and have added two ad units. One is banner ad and the another interstitial ad. I am trying to test the implementation but I am constantly getting no fill with the test ad unit Id provided by google. I have even tried adding the test device programmatically but no luck.

Please help regarding this.

Rishabh Sagar

[Mobile Ads SDK Forum Advisor]

Hi Rishabh Sagar,

Can you kindly confirm the specific platform on which you have implemented the mobile ads SDK? I advise that you refer to the Google sample projects and verify your integration. If the issue still persist, please provide the following details for further investigation:

• app ID
• ad unit ID 
• Mobile Ads SDK Version
• Platform Utilized

Upon receipt of the aforementioned details, we will examine them and offer a solution. In the meantime, you can also test your app using the ad inspector.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGbhT:ref" (ADR-00270278)

Thanks,
 

Mobile Ads SDK Team

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for providing the requested data.

Upon executing the Google sample project with the provided details, we were unable to replicate the issue. This appears to be an implementation issue because we are able to load ads successfully. If you are still unable to load ads, kindly share your sample project where the issue is reproducible so that we can evaluate your implementation and offer a solution.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002vGbhTQAS&entry.80707362=00270278

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
 

[Mobile Ads SDK Forum Advisor]

Hi Rishabh,

Please note that I have removed two of your responses from the forum where it contains the PII information.

I ran the Google sample application using your bundle ID and the details you provided. The ads ran successfully on my end. To help me investigate further, could you please share your sample application (not the APK file) where the issue occurs? This will allow me to replicate and investigate the issue more effectively.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002vGbhTQAS&entry.80707362=00270278

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Find below your previous response with redacted information.

I have tried using the sample project, but the ads are still not loading if I use the actual package name of my app.

The platform is Android. Here are the details:

• app ID -  ***********************************
• ad unit ID
  - Banner ad:  ***********************************
  - Interstitial ad:  ***********************************
• Mobile Ads SDK Version - "23.3.0"
• Platform Utilized - Android 

[Game Zapper]

Hi, I have attached the sample application where you can reproduce the issue. Kindly check, thanks!

Rishabh Sagar

[David Scherfgen]

I'm experiencing the same problem. Test ads are not loading ("no fill" error) for a banner ad, but are loading for an interstitial ad.

Package version com.google.android.gms:play-services-ads:23.3.0 with Android Studio Ladybug 2024.2.1.

[Game Zapper]

Hi, I have submitted the sample application on the form provided. Kindly help with this.

Regards,
Rishabh Sagar

[Game Zapper]

Any update on this?

[Mobile Ads SDK Forum Advisor]

Hi Rishabh,

Upon reviewing your code, I noticed that in the "build.gradle (Module: app)" file, the applicationId is set to "com.thegamezapper.game.booster". I have updated it to match "com.gamezapper.testads". This modification has resulted in the successful loading of the ad.

Kindly verify and modify the name to reflect the actual name of your application.

[Mahmoud Alghool]

https://www.paidwork.com/?r=hodaasd070

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[Game Zapper]

That's is the problem, my app applicationID is `com.thegamezapper.game.booster` and the ads are not working for this exact same applicationId.

[Mobile Ads SDK Forum Advisor]

Hi,

We have confirmed that the issue is with your package name “com.thegamezapper.game.booster”. I would recommend that you reach out to the Product Support Team, as they are better equipped to address your query.