No access to bidding source : Ironsource

[Romain Bitard]

Hello, I'm following step2 but I don't have ironsource as a bidding source. I only have it as a waterfall source.

https://developers.google.com/admob/android/mediation/ironsource#step-2

Can you give me access please ?

Thanks in advance,

[Mobile Ads SDK Forum Advisor]

Hi Romain,

Thank you for contacting the Mobile Ads SDK support team.

In reference to the mediation adapter for ironSource Ads, I'd like to bring your attention to its capabilities:

• Bidding integration is currently only available in closed beta, reach out to your account manager to request access.
• The Ad format  including banner and rewarded interstitial are only supported in waterfall integration.

For more information, kindly refer to Supported integrations and ad formats. 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJImG:ref" (ADR-00239925)

Thanks,
 

Mobile Ads SDK Team

[Romain Bitard]

Hello, I don't have an account manager, is there an email I could use to contact them ?

[Mobile Ads SDK Forum Advisor]

Hi Romain,

I would recommend that you reach out to the Google Ad Manager support team, as they are better equipped to address your query. 

Please be informed that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues.

[Romain Bitard]

Thank you, I will do that.