AdMob native ad shows properly on the emulator but fails on the real device

[Sergii]

Hi,

I am trying to add a native AdMob add to my Flutter app. It works fine on the emulator but fails on the real device. Could you please help me to fix that? The screenshots and Flutter output for both cases are below.

Thank you,

Sergii

----- Emulator -----

Flutter output:

I/DynamiteModule(13051): Considering local module com.google.android.gms.ads.dynamite:0 and remote module com.google.android.gms.ads.dynamite:213806100

I/DynamiteModule(13051): Selected remote version of com.google.android.gms.ads.dynamite, version >= 213806100

D/EGL_emulation(13051): eglCreateContext: 0x74e190759790: maj 2 min 0 rcv 2

D/EGL_emulation(13051): eglCreateContext: 0x74e190756a90: maj 2 min 0 rcv 2

D/DynamitePackage(13051): Instantiating com.google.android.gms.ads.ChimeraNativeAdViewDelegateCreatorImpl

I/DynamiteModule(13051): Considering local module com.google.android.gms.ads.dynamite:0 and remote module com.google.android.gms.ads.dynamite:213806100

I/DynamiteModule(13051): Selected remote version of com.google.android.gms.ads.dynamite, version >= 213806100

D/EGL_emulation(13051): eglCreateContext: 0x74e190759190: maj 2 min 0 rcv 2

D/DynamitePackage(13051): Instantiating com.google.android.gms.ads.ChimeraNativeAdViewDelegateCreatorImpl

D/EGL_emulation(13051): app_time_stats: avg=121.27ms min=8.52ms max=743.95ms count=8

D/EGL_emulation(13051): app_time_stats: avg=588.26ms min=2.08ms max=2167.28ms count=4

------ Real device (Pixel 5) -------

Flutter output

I/Ads     ( 1776): Ad failed to load : 3

I/flutter ( 1776): Ad load failed (code=3 message=No ad config.)

[Mobile Ads SDK Forum Advisor]

Hi Sergi,

Thank you for reaching out to us.

With regard to your concern, can you confirm if you enable your real device as a test device? If not yet, I would suggest enabling it then try requesting again. Kindly avoid requesting your real ads on a not registered device to avoid invalid traffic.

Regards,

Princess Pamela Mobile Ads SDK Team

ref:_00D1U1174p._5004Q2Yl3ZR:ref

[Sergey Shelpuk]

Thanks for the quick response, Princess. The test device was added with RequestConfiguration but not in the AdMob UI. After I added it to the AdMob UI, everything got fixed. Thanks!