Request for Assistance: AdMob Account Access Recovery and New Registration Rejection
anggon...@gmail.com
Dear Mobile Ads SDK Support Team,
I hope this message finds you well.
I am reaching out to request assistance regarding my repeated attempts to register a new AdMob account, which have been consistently rejected. The rejection appears to be due to the fact that I previously owned an AdMob account.
Unfortunately, I can no longer access that old AdMob account because I have forgotten the associated password. Moreover, I am unable to recover the account through standard procedures since the phone number linked to it is no longer active or in my possession.
I would greatly appreciate your guidance on how I might regain access to the old account or proceed with creating a new one under my current credentials. Please let me know if there are any verification steps I can follow to resolve this issue.
Thank you in advance for your support and understanding.
I look forward to your assistance.
Best regards,
Mobile Ads SDK Forum Advisor
Hi,
Thank you for contacting the Mobile Ads SDK Support team.
Please note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues. The next step for you would be to reach out to the Product Support Team for further assistance regarding your account registration concern.
If you have any questions about usage of the Google Mobile Ads SDK, please feel free to reach out.
 |
Mobile Ads SDK Team |
Feedback
How was our support today?
[2025-07-21 18:53:10Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01swCP1:ref" (ADR-00319439)
Turki
Sent: Monday, July 21, 2025 9:53:11 PM
To: anggon...@gmail.com <anggon...@gmail.com>
Cc: google-adm...@googlegroups.com <google-adm...@googlegroups.com>
Subject: RE: [google-admob-ads-sdk] request for assistance: admob account access recovery and new registration rejection
---
You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/google-admob-ads-sdk/iQslJ000000000000000000000000000000000000000000000SZRJ4M00cUkT9rB8S-SODhoLjN9tTQ%40sfdc.net.
Alvaro Henriques Alvaro
Lamento saber que está a ter dificuldades em aceder à sua conta AdMob antiga e em registar uma nova. Uma vez que não consigo aceder a informações de conta específicas ou realizar verificações de segurança, a melhor forma de resolver este problema é contactar diretamente o Suporte do Google AdMob.
Eles serão capazes de o orientar através dos passos de recuperação da conta ou de o ajudar com o processo de registo da nova conta.
Espero que isto ajude!
Atenciosamente,
Alvaro
--
---
You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/google-admob-ads-sdk/4bf2d5bc-7f74-4d31-a502-ebe4d48b5edbn%40googlegroups.com.
Mobile Ads SDK Forum Advisor
Hi,
Thank you for contacting the Mobile Ads SDK support team.
Kindly note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues.
Based on your concern, we get to know that you are facing an issue with your AdMob account Access. I would recommend that you reach out to the Product Support Team, as they are better equipped to address your AdMob account related query.Thanks,
|
Mobile Ads SDK Team |
Feedback
How was our support today?
[2025-07-23 22:19:25Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01swYI2:ref" (ADR-00319940)
