can't link my app to admob.

[inder grewal]

Hi,
I published my app on google play but when I try to add store in admob, it does not show my app. I tried searching in everyway.(Link: https://play.google.com/store/apps/details?id=com.DetainList.INFINITESURVIVAL)

Thanks,
Inder

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

Thank you for reaching out to us.

With regard to your concern, is you app recently uploaded to PlayStore?

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

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[inder grewal]

Yes.
 And another issue is that ads are only visible on my test device. otherwise ads are not showing on any other device.

[Mobile Ads SDK Forum Advisor Prod]

Hi Inder,

Thank you for responding back to our message. I work along with Teejay and will be helping you today. I would ask if you can double check on the URL link that you sent us for your app? In looking to find this for you, we are not able to find it. It would appear that something might have happened during the uploading process or your app has something that is blocking it. You might want to contact our Product Support Team or even see what Play Store might have done.

If you would also like to send us another URL directly from the browser we will be happy to try again.

Regards,

William Pescherine Mobile Ads SDK Team

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[inder grewal]

Hi,
https://play.google.com/store/apps/details?id=com.DetainList.INFINITESURVIVAL
this is the link to playstore. Actually it's visible on playstore, a bunch of my friends downloaded it via the same URL.
Also, the ads have started showing this evening so that is solved.
only problem is that the app not showing in Admob for some reason when I click "Add Store" . I need to link my app-ads.txt file from there but I can't because I'm not able to add store.
Thanks 

[Mobile Ads SDK Forum Advisor Prod]

Hi Inder,

Thank you for the information. I have been unable to find your app using the URL which is not usual. Please allow me to bring this to my team to see why we are unable to see this.

[Mobile Ads SDK Forum Advisor Prod]

Hi Inder,

Can you check again? On my side I can see that app ID com.DetainList.INFINITESURVIVAL is now linkable.

Thanks,
Eric, Mobile Ads SDK Team

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[inder grewal]

Hi Eric,
Yes it has been solved. Thanks for the help.

[doc zy]

My app is available on appstore

App ID : 1567011606

App link :  https://apps.apple.com/us/app/qa-browser-documents-pdf/id1567011606

Apple Account Name : Anh Quynh.

Please help me as soon as possible. please, please

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[doc zy]

Hi,

doc zy	2:50 PM (2 minutes ago)
to Google

My app is available on appstore

App ID : 1567011606

App link :  https://apps.apple.com/us/app/qa-browser-documents-pdf/id1567011606

Apple Account Name : Anh Quynh.

Please help me as soon as possible. please, please

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[Mobile Ads SDK Forum Advisor Prod]

Hi doc zy,

That app appears linkable on my side, can you check again?

Thanks,
Eric, Mobile Ads SDK Team

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[Rishi Jatia]

Hi Mobile Ads SDK Team,

 

I am getting the same error on my app: https://play.google.com/store/apps/details?id=com.mindworkgames.kaleidoscope

This app went live in India 3-4 days ago and has 20+ installs but I am not able to link it on Ad Mob. 

Please help me.

I am getting the following error:

Can’t find your app? Double-check your app store details and try again.

[Mobile Ads SDK Forum Advisor]

Hello Rishi,

Since this is not a Google Mobile Ads SDK issue, please go through the AdMob ads not showing troubleshooter and contact AdMob support if needed.
 

Thanks,
 

Joshua Hui Mobile Ads SDK Team

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[2025-04-09 21:40:24Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02H9w7u:ref" (ADR-00065878)