Issue with App Upload – Violation of Broken Functionality Policy

[piryanshu bisht]

 hope this email finds you well.

I am writing to address an issue I encountered while uploading my Flutter app to the Play Store. After the recent submission, I received the following error:

Issue found: Violation of Broken Functionality policy

• Problems loading – Your app does not open or load.

However, I have tested the app thoroughly in release mode using the .apk file, and it is running successfully without any loading issues on multiple devices.

Can anyone Tell me What can be the issue or what I need to do ?

Regards 

Piryanshu

[Mobile Ads SDK Forum Advisor]

Hi Piryanshu,

Thank you for contacting the Mobile Ads SDK Support team.

Please note that our support channel can only best assist you with regards to Mobile Ads SDK implementation and technical issues. As your concern is more related to the Ads rather than Google Mobile Ads SDK implementation. Could you please elaborate if you are facing any implementation and technical issues with Google Mobile Ads SDK.

Thanks,
 

Mobile Ads SDK Team

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[2025-03-13 12:41:26Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vH9MA:ref" (ADR-00293985)