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Mobile Ads SDK Team |
[2025-07-03 15:20:36Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rh7PA:ref" (ADR-00316952)
Hi Bilan,
I have executed our Sample project with the Test IDs in the Pixel 9 Pro emulator, Android 15 (API level 35) with a 16KB page size but unable to replicate the issue.
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Mobile Ads SDK Team |
[2025-07-04 05:50:33Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rh7PA:ref" (ADR-00316952)
Hi Bilan,
I ran the provided sample clickCountTest in the mentioned environment Android 15 (API 35) system image with a 16KB page size and the application is neither closing by itself nor crashing during app launch or even after waiting for 22 minutes. As stated earlier that the reported issue is not replicating in Google BannerExample too. I have set up the Android Emulator with a 16-KB-based, Android 15 system image as well. Since the issue is not replicating can you please confirm if the reported issue is replicating in our Google BannerExample? If so, kindly share with us the below details for further investigation:
You can provide the following details via reply privately to the author option.
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Mobile Ads SDK Team |
[2025-07-04 22:38:01Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rh7PA:ref" (ADR-00316952)
Hi Bilan,
As mentioned in the previous thread, could you please provide the following details for further investigation:
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Mobile Ads SDK Team |
[2025-07-08 00:15:07Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rh7PA:ref" (ADR-00316952)
Thanks for sharing the detailed breakdown — really helpful for others running into the same issue. From what you described, it definitely looks like the crash is tied to AdMob’s interaction with the WebView component under the Android 15 emulator with 16KB page size. Since it doesn’t reproduce on Android 16, it could be an emulator-specific bug or compatibility issue with that system image.
A couple of things you could try:
Test on a physical device running Android 15 if possible, to confirm if this is only an emulator issue.
Double-check if you’re on the latest Google Play Services beta — sometimes fixes land there first.
Report this to the Google Ads SDK issue tracker with your tombstone logs, since it looks like a lower-level crash in the rendering pipeline.
For perspective, even large-scale apps like Spotify Premium rely on stable ad delivery and rendering (especially for free-tier users). Crashes like this could impact user trust quickly, so it’s great you’re isolating it early in testing.