Hi,
Thank you for contacting the Mobile Ads SDK Support team.
To proceed with the investigation, could you please provide the App ID.Regarding concerns related to the ad serving , you may benefit from reviewing the help center article on Fix policy issues that affect ad serving.
Kindly provide the requested details via Reply privately to author option
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Mobile Ads SDK Team |
[2025-07-04 15:32:12Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhESc:ref" (ADR-00317087)
Please disconnect me from this someone might be using my phone and email i have no idea about this mail
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Hi,
Please note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues.
The best way to get more information about your issue is the AdMob Help Center. You can also utilize the AdMob Communities for additional support.
If you have any questions about usage of the Google Mobile Ads SDK, please feel free to reach out.
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Mobile Ads SDK Team |
[2025-07-07 05:28:14Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhESc:ref" (ADR-00317087)
Hi,
Thanks for providing the details.
Upon reviewing your account, I can see that you have enabled Programmatic Limited ads ON under your settings account information.I would recommend turning off those Programmatic Limited Ads. To do this please follow below steps:
For more information,go through Turn off programmatic limited ads.
I hope this helps, Please reach out to us if you have any technical queries or concerns related to the Google Mobile Ads SDK.![]() |
Mobile Ads SDK Team |
[2025-07-07 11:26:38Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhESc:ref" (ADR-00317087)
I will appreciate it if you do turn it off. I don't understand how i can do it
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Mobile Ads SDK Team |
[2025-07-07 16:03:11Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhESc:ref" (ADR-00317087)
Hi Nick,
Please note that your issue is not clear. So, could you please elaborate if you are facing any implementation and technical issues with Google Mobile Ads SDK.![]() |
Mobile Ads SDK Team |
[2025-07-08 20:55:33Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhESc:ref" (ADR-00317087)