Re: Adobe Photoshop Express Pc
Hien Mondesir
I have been using the photoshop express for years now, yesterday I noticed that when I save an image the quality is diminished & extremely fuzzy. I'm using HD photos and my Jpeg setting is at 100%. Has anyone else experienced this?
I suggest to save locally, without a cloud service feature enabled, just to avoid any unwanted file compression standards that may be enforced during the transmission of the file over a network medium (or the web).
Once I can confirm that my jpeg was saved locally in my device without loosing quality nor reduced in size, then I can deal about how to avoid loosing quality during file reduction or compression before is sent by email or to the cloud.
I am also having this issue. It feels recent to me. I hadn't noticed any loss of image quality even a couple of weeks ago, but today noticed got "unable to download content" error and have now noticed my photos are not appearing at full resolution.
I am using PS Express 23.8.0
To retrieve your app and device information, kindly go to your PsX settings - > then to Help Us Improve -> copy the details on the opened email from App Version down to Status, and send these details, including the video, to me via DM.
Hi - If you try it yourself you will see the issue. I entered a very legible map and as soon as it goes into ps express it basically becomes illegible. Very sad because I really enjoy the Color effects.
I use Mylio photos for organization and editing. However, I like the red-eye feature of PS. Mylio has great support. They get back to you right away, and they acutally send you videos of how to do it right. They don't expect the customer to make a video of how they might be doing it wrong!
Hi,
When I download my edited foto's from PS Express it looks like the quality is not lost, but the image size decreases. The original photo is for example 20mb, but when I edit it and download it from the app it becomes 8mb. I have done everything your colleague told me via chat (update the app, reinstalled the app and turned photo compression on Icloud off). JPEG Quality is on "very high".
I would like to know if either Photoshop Express or Lightroom Moble apps have the ability to resize photos (in pixels) ? I need an app that I can standardize on across iPhone/iPad and Android Phone/Tablet. If not Adobe any suggestions. Thank you.
Can this be added as a feature? There is the option to save as a smaller image always by preference, but it would be nice to be able to resize on demand, even if it wasn't by pixels, but at least a few options (e.g.: large, medium, small, etc)
In the event adobe might be reading this; come on people! U would think such rudimentary functions were long ago contained in a shared library. And, if they already are, then your product people might want to do a historical analysis on basic image transform tools over time. You'll find that resizing an image or canvas is one of the most basic. Please add proper resize image/canvas functions to the similarly "basic" Photoshop Express software (I'm on Android ATM).
Ohhh... Adobe... "Basic" image/canvas transform tools" includes making an image or canvas LARGER than it is currently. There is very little excuse for not providing such basic functions in a basic/free program. It just annoys people and motivates them to look for an adequately capable tool. IMHO.
For the amount of money we pay Adobe monthly the fact that Adobe can't add the option to resize images in either Light room CC mobile or PS express is absolutely ridiculous. I can't say how many times I've needed to scale down an account pic (pintrest for example to 165x165 pxls) and the fact I have to go on to my computer to resize an object when I am holding a phone powerful enough to help pilot a space craft is ludicrous. Good thing the iPhone X (and the soon XS) is more expensive than some mid range Macbook Air but all I can do with my Adobe apps is edit my photos more or less exactly the same way as directly in the Instagram app already. Thanks for giving us a couple redundant apps that really serve no purpose to your design base.
It has a few features and a simple interface that I thought would work fine, but I can't get past the really unbelievable lack of image size information. There's a resize function with a slider allowing me to resize via the long side - in 200 pixel increments. Not great, but it could be usable - if the program showed me the other side. How exactly am I supposed to know if I want to resize the pic if I DON'T KNOW WHAT SIZE THE PICTURE IS NOW? What a joke. Uninstalling.
Exactly - I just complained about it now in 2020. There is an app called PhotoCompress which I've been using that kind of works. My son-in-law works at a mine north of the Artic Circle and they have a 6 Meg limit on email. If I'm sending him pictures I have to trial and error to get it right. I think it's a disgrace that Adobe will not fix this problem.
I think what we have to remember here is that although you can do an awful lot with Photoshop Express, it is still a very abridged version of the full Photoshop and cannot do everything. It is a great program for beginners to photo editing and I do understand that once we can edit in one program we expect all versions to be able to do the same type of editing. However, there is a crop tool and there are 34 different size templates that you can crop to which, in my opinion, is pretty good for free software.
If you are taking your images with a high end camera you could try taking a smaller image initially, for example a JPEG rather than a RAW file or reducing the quality from Fine to basic - this will reduce your file size before you import it to PS Express for editing. Then if you want to reduce it further, you could crop into it.
It can make an image smaller. Click the "crop" menu and select "custom". You can type in image dimensions. Crap... I found a preference setting for max image scale size. I saved my image and it indeed said "8000 pixels wide from an original 3200. However, the saved image was not, in fact resized. Very unfortunate. If it had worked, i could have then cropped the larger image to accomplish the "very basic" canvas resize I originally intended to do.
LOL, I just read your reply in 2020 about where your son works while I sit here at my computer in Fairbanks, AK...your son must be nearby me? Small world. >>>Yes, Adobe, I HATE the fact you don't allow custom photo resizing by pixel or inches. I am so irritated by this I am actually typing my irritation into a box on your support page. PLEASE FIX THIS!!! I pay you $30 a month for the Adobe suite and I want an easy way to resize my images to exact dimensions without needing to boot up photoshop.
As already stated, there's the crop tool letting you choose different aspect ratios or custom cropping - but for resizing you need to finish all of your editing and hit the "save/share" button. And right there, below the little preview image and above the options for watermarking, sharing to Social Media and what not... there's a little button showing you the current size of the image. Tap it and a list of suggested sizes will pop up, as well as a custom option at the bottom. Just enter your desired pixel size in numbers OR drag the slider to increase/decrease the size, then hit the back button and save your image.
Actually... I misspoke. I'm pretty sure you can make an image smaller or larger by setting the "Max image scale preference where you set the horizontal pixel dimension for saved images". It shouldn't be this complicated. Adobe; please add basic image/canvas transform tools to this "basic" software.
Stupid me, paying for Adobe software and I can't even edit a passport photo down to a resolution compliant with the local government. Now I need to download some other editing software. Gives me an incentive to finally get rid of my Adobe subscriptions. Time to move on.
I can't log into PS Express on any iOS device why my Adobe account. The app works if I create a dummy free account, but I can't login with paid subscription account. In the 2 hours of support, here is what has been tried.
I am currently subscribed to the Photography Plan, Adobe Stock, and inDesign. It states that my subscritions include Photoshop Express for Desktop, Mobile, and Web, yet it does not allow me to login with my account.
After 5 months, 1 week, and 1 day, my issue has been resolved. I'm pleased as punch. I'm still frutrated that it took 4 and a half months of support technicians who refused to look at what I had been saying all along, there is something wrong with my account. Indeed, there was something wrong with my account.
Yes, there is something wrong with my account on the Adobe side, there is nothing wrong on my side. I've spent 5 hours with Adobe support, I'VE RESET MY IPHONE TO FACTORY DEFAULTS, I've tried on 3 iPhones and an iPad. I can activate and use it on Andorid devices, I can use Creative Cloud, Photoshop, Lightroom. I cannot activate PS Express on iOS devices. I can use all Adobe products on MacOS and Windows 10 and 11, I have linked my account to Google and Facebook.
Unfortunatly no, I've been in contact with Adobe support on and off the last month with no resolution. Something they recently suggested that had no impact for me was to check the date/time settings. Make sure your iOS device is set to automatically adjust date/time to your location services. That also requires the date/time settings to have access to location services. Mine was all set to auto and access granted, but maybe that helps you.
I am having the exact same issue. It is not an account problem on my end, and I have uninstalled and reinstalled several times. It won't even let me put my account information into the app to try to sign in.
yes, your picture is the same thing I get. I still have a ticket open, I've sent videos of it not working to support, they've logged into my computer to evaluate my account on my computer. it is very frustrating because support keeps coming back that it is something about my device, but I've tried now on 7 separate iOS devices, iPhone 7, iPad Pro gen2, iPad Air gen4, iPad mini 6, iPhone 12 Pro Max, iPhone 13 Pro, iPhone 14 Pro Max, assoicated with 4 different Apple IDs, its the same result.
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