impossible to connect with Withings' account

Bernard Rybicki

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May 16, 2026, 12:07:47 PM (yesterday) May 16

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Hi all,

I can't no more import my Withings' data.

see attached my config and error message

I tried to connect again my withings account.

I tried also to delete completely the old withings' account and create a new one.

I received a successfull message of authorization but the import of data doesn't work.

Copie d'écran_20260516_164311.png

Copie d'écran_20260516_180059.png

Ale Martinez

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May 16, 2026, 3:20:13 PM (yesterday) May 16

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This looks like the latest snapshot build, what happens if you go back to v3.8-DEV2603?

Bernard Rybicki

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May 16, 2026, 4:09:31 PM (yesterday) May 16

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with the previous snapshot, error message is different (invalid refresh token), but importation is always not possible.

I use AppImage snapshot for Linux distributions

my last withings' importation is dated May, 6th,2026

But I migrated today from fedora 43 to fedora 44 which contains now new Linux 7.0 kernel instead of Linux 6.19 kernel

Should linux 7.0 be the problem ?

token_details.png

invalid_refresh_token.png

OS.png

previous_snapshot.png

Message has been deleted

Ale Martinez

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May 16, 2026, 9:17:37 PM (24 hours ago) May 16

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El sábado, 16 de mayo de 2026 a la(s) 5:09:31 p.m. UTC-3, bernard....@gmail.com escribió:

with the previous snapshot, error message is different (invalid refresh token), but importation is always not possible.
I use AppImage snapshot for Linux distributions
my last withings' importation is dated May, 6th,2026

I could reproduce the issue using all supported AppImages (v3.7.1, v3.8-DEV2603 and latest snapshot), I don’t know when it started to happen since I am not a Withings user, nor I know the cause, it doesn’t happen on Windows which is weird, and I have not tested on Mac yet.

Bernard Rybicki

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11:57 AM (9 hours ago) 11:57 AM

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I import withings' data every week.

the last date when the import was successfull was May, 6th, 2026

the import of May, 13th, hasn't been recorded in my settings, but i have received no error message, and I didn't see it.

I tried today with GC on another computer, the issue is the same.

what is strange is that GC tells me that the authorization of connection with the server is successfull.

The connection takes a very long time before returning a error message window

Is it normal that during authorization process, we are redirected to GC web page ? is there something to do ?

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