GC crashed, now won't start

[Timothy Miller]

I tried to import data to GC from my Garmin 910XT. A couple of the files were 'swim' files, which caused the uploader to hang (Win 7). The only way to get out was to close the program. Now I can't start the program - I keep getting the error:
Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    GoldenCheetah.exe
  Application Version:    0.0.0.0
  Application Timestamp:    4f1d8cdb
  Fault Module Name:    GoldenCheetah.exe
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    4f1d8cdb
  Exception Code:    c0000005
  Exception Offset:    0017ff24
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Any way to get this to open again?

Thanks!

[Mark Liversedge]

You will need to delete the errant files from the ride directory. It would be really neat if you could send the files to us, we can then take a look and work out what went wrong.

Are you running 3.0 or 2.1 ?

I'm sorry I cannot remember the win7 path you will need to look at, but post a reply if you are struggling and a win7 user may be able to point you in the right direction (I am away from home at the moment and only have a mac with me).

Good luck, 

Mark

[Timothy Miller]

Thanks Mark. I have attached the batch of files I think I was importing. One or two of them are swim files that show up in the loader with blank date info.

I was able to delete the files from the GC directory and it started fine. Unfortunately it's difficult for me to differentiate the file types before selecting them to upload to GC - I end up loading all of my bikes and runs to GC, then just pay attention the to files that have power data. I thought this would work with the swim data also, but obviously it didn't.

I'm currently on GC 2.1 RC1.

--
Timothy Miller
4ward Think Consulting
Timothy...@4wardthink.com
C: 610.662.8590
F: 928.284.1720

[Mark Liversedge]

Will peek at these this weekend. Thanks for taking the time to share them, much appreciated.

[Philippe Lanthier]

Hi, where are those files located on a MAC ? I was trying to use the train portion of GC and it didn't work.  Since then I can't start GC, it crashes.  It's probably from one of the files "train mode" created. 

thanks.

[Mark Liversedge]

On a Mac the files are located in ~/Library/GoldenCheetah/<ridername>

There is also a metric.log file in there that logs the metric db refresh. It will stop at the file that caused the crash.

I would love to see the file that causes the problem.

It would also help if you mentioned what version you are running?

Thanks,
Mark

[Philippe Lanthier]

I might be missing something...but I can't find that folder !?!

[Philippe Lanthier]

I also have what I assume to be the latest version ...  GoldenCheetah-baed9f87c5

[Mark Liversedge]

Gareth changes the path to ~/Library/GoldenCheetah-v3 so you can run v3 alongside v2 without changing any files.

So you need to look in ~/Library/GoldenCheetah-v3/<ridername> where ~ is obviously your home directory.

[Philippe Lanthier]

I mus really be missing something because I have no folders that start with Golden.  I'm also new with a MAC, maybe that's the problem, but under library I don't have that folder.  Same thing if I use the search function.  

[Philippe Lanthier]

This is my library folder...

[Mark Liversedge]

You need to look at the Library folder in your HOME directory...

Good luck,

Mark

[Murat Bronz]

Philippe, the Library folder will be inside your home folder and for me it is hidden for "Finder" , I open it with a terminal and use command line...

Murat 

--
_______________________________________________
Golden-Cheetah-Users mailing list
golden-che...@googlegroups.com
http://groups.google.com/group/golden-cheetah-users?hl=en

--
Murat BRONZ

[Philippe Lanthier]

Thanks alot, it works now !

Le mardi 18 décembre 2012 03:21:10 UTC-5, MuratBronz a écrit :

Philippe, the Library folder will be inside your home folder and for me it is hidden for "Finder" , I open it with a terminal and use command line...

Murat 

--
Murat BRONZ