3.6 not starting

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markyg

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Jan 1, 2021, 10:21:36 AM1/1/21
to golden-cheetah-users
v3.6 is not starting, never has.

v3.5 has always worked fine on my win10 pc 64bit
i tried 3.6 a while back and had no luck and tried the latest 3.6 build again today.
i still have r 3.5.2 installed
I installed the C++ libraries along with GC and rebooted.

what i see
- i choose the user.
- %age progress goes to 100%
- then nothing. %age progress disappears (if i just run the .exe with no arguments it stays as 100%)

what I tried
- rebooting
- starting as admin
- loading a different user
- running this: "C:\Program Files\Golden Cheetah\GoldenCheetah.exe" -platform windows:dpiawareness=0
- running just the raw executable with no arguments

I'm about to revert back to 3.5 which I'm reasonably sure will work.

win 20H2, 64 bit
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz   3.40 GHz
16gb ram
nvidia geforce GT610



markyg

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Jan 1, 2021, 10:30:21 AM1/1/21
to golden-cheetah-users
crash log from C:\Users\ME\AppData\Local\GoldenCheetah

Unhandled exception 0xc0000005
RAX=600000002 RCX=23a552ca658 RDX=23a552ca650 RBX=600000002
RSP=9d35efc380 RBP=9d35efc5d0 RSI=1 RDI=23a552ca658
R8=9d35efc390 R9=9d35efc390 R10=3 R11=246
R12=9d35efc470 R13=0 R14=0 R15=23a55470530

Qt5Core.dll!QMutex::lock+0x26
Qt5Network.dll!QNetworkConfigurationManagerPrivate::configurationAdded+0xd3
Qt5Network.dll!QNetworkConfigurationManagerPrivate::qt_static_metacall+0xfd
Qt5Core.dll!QObject::event+0x183
Qt5Core.dll!QCoreApplication::notifyInternal2+0xa4
Qt5Core.dll!QCoreApplicationPrivate::sendPostedEvents+0x22b
Qt5Core.dll!QEventDispatcherWin32::processEvents+0x70
Qt5Core.dll!QEventLoop::exec+0x1eb
Qt5Core.dll!QThread::exec+0x89
Qt5Core.dll!QThread::start+0x36d
KERNEL32.DLL!BaseThreadInitThunk+0x14
ntdll.dll!RtlUserThreadStart+0x21

Ale Martinez

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Jan 1, 2021, 11:21:25 AM1/1/21
to golden-cheetah-users
Based on similar reports, current recommendation is not to install v3.6 over v3.5, use a new folder or uninstall/remove before if you want to use the same:

IMPORTANT: Windows installation notes:
a) do not install to the same folder as an existing install
b) install the vc++ redistributable
c) reboot before running
All 3 steps are required.

markyg

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Jan 1, 2021, 4:19:10 PM1/1/21
to golden-cheetah-users
fixed
thank you
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