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Vittoria Pretlow

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Aug 2, 2024, 1:41:43 AM8/2/24
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We're glad you are here so we can best assist you. To use casting, the supported app must be installed on your mobile device and Roku TV. You must also connect your phone or tablet to the same wireless network as your Roku device. You can do this wirelessly with supported apps like YouTube and Netflix by opening the casting icon on the mobile device on your phone or tablet and selecting your Roku device.

I have never been able to use Android's native cast (Cast Connect) to cast through my Roku devices. Some of my previous Android phones were able to use Google Cast to cast some content (ie. Youtube, Netflix, etc-- that symbol that allowed user to cast to TV from within the opened app.)

I just use third party casting apps now when needing to cast content from my Android mobile devices to the Roku device. My personal preference is Web Video Caster (WVC), but others like Castify and Tubio work fine also.

With all the above, you install the app on your mobile device or phone (all can be found in the Play Store), and then you install a companion receiver on your Roku device. (all found in the Roku Channel Store).

The apps mentioned above are free (with ads on phone), and all offer paid features also. WVC is a one-time purchase of $3 or $4 for an ad-free full featured lifetime use, but the free version works perfectly fine. (a few additional features with the paid version).

Is there a way to cast from my mobile device to my Roku tv using Androids screen cast feature or if I'm in a mobile app for which an equivalent app is unavailable on Roku tv? I've been able to do these functions on my Android TV.

You can of course cast to your Roku TV what you are already watching on your mobile device. To use casting, the supported app must be installed on both your mobile device and your Roku streaming device. You must also make sure to connect your phone or tablet to the same wireless network as your Roku device.

You can do this wirelessly with supported apps like YouTube and Netflix by opening the casting icon on a mobile device on your phone or tablet and selecting your Roku device. The channel will launch automatically on your Roku device and playback will begin.

If you are unable to cast Netflix from your phone to your Roku TV even though you have downloaded the Netflix app on both devices and they are connected to the same Wi-Fi network, there are a few things you can try:

Note: The Screen Cast icon may be located in different locations depending on your Android phone model and version of Android. If you can't find it in the Quick Settings panel, try searching for it in the Settings app. Additionally, not all Android phones support screen casting, so make sure your device is compatible before attempting to cast.

Our Linksys router died recently. After not making it more than about 2 years on our last two Linksys routers, I decided to come back and give Netgear a try. I'd had good luck with them in the past. I purchased a Netgear Nighthawk R7000 Wireless Router. For the most part I am very pleased with our new router. Wired connections are fast and stable. Wi-Fi is fast and stable on either network with one exception. I cannot get Netflix to work consistently over Wi-Fi on our Samsung tablets. Every device that is wired works well and Netflix has no issues. If we use our Samsung Galaxy Tab S 10.5 tablets to connect, the app will start and, when switching to the library/selection screen, we get the little swirling busy icon for about ten seconds, then the app crashes back to the home screen. We have no issues whatsoever if we turn our phones into mobile hotspots and connect to them. We have no issues on any other Wi-Fi networks that we have attempted to use. The only time we have this problem is on our home Wi-Fi network administered by our R7000 router.

I called tech support a few weeks ago, and they walked me through performing a factory reset on our router, thinking maybe something didn't take quite right during our initial setup. They walked me through initial setup again. Once we were done, bam!, Netflix was back and was working well. However, within a couple of days, the same problem started. The Android Netflix app was crashing on our home network. Again, no problems over mobile data and no problems on any other Wi-Fi network we checked. The problem was only exhibited through our home network. If I reset the network and perform initial setup again, Netflix will work fine again, for a limited time; anywhere from a couple of hours to a few days. Since installing our new router, I have not been able to make it more than three or four days without this problem arising and requiring a factory reset to "fix" it.

It definitely looks like it is a Linksys issue. The funny thing is, until my Linksys router died, we had no issues whatsoever. Everything worked fine with the range extender on our network. It took that router dying and setting up our new Netgear for the issue to manifest. Now though, our issues sound exactly like everyone on that thread.

On the off-chance that this could help with my issue, I looked at the link you provided and followed the instructions there. I came up with with an optimum MTU of 1500. When I check my router settings, MTU Size is already set at 1500.

Ok, it was a stab in the dark. I can't think of any reason why the R7000 could cause your Netflix app to crash. The only thing it does to the traffic is NAT. Most of the time that should be transparent to applications.

Thank you anyway for the suggestion. It was worth a shot. I'm just hoping someone may see the post and it will sound familiar to an issue they had or something and maybe they'll have a suggestion that works. I'll give it a few days and then call tech support again.

The only problem with that is that they want to ask 50 bajillion questions about things not related to the router, seemingly in hopes of steering towards the problem being something other than their equipment. I know they have to rule out certain things to get at the issue and they have a flow chart to follow, but it gets frustrating.

Well, I spent about an hour on the phone with tech support. They were very nice and didn't take me through too many insanely basic steps. They listened to what else I had tried and basically took off from there with very little back-tracking. Even though I was at the most recent firmware version, they had me manually update it. Then we reset to factory defaults and went through initial setup again. After that, they had me change the DNS servers to the Google DNS servers, which didn't help before when I first tried it. Then they took me to QoS Setup to adjust Downstream QoS. We enabled that to prioritize video streaming.

After all of that, the Netflix app starts just fine on our Samsung tablets and videos play and everything works great. Of course, it always did after I performed factory reset and ran setup again. We changed so many things that I don't know if any one of them or the combination of changes fixed it. All I know is that it's working now and I'm good with that, assuming the problem doesn't return in a few days. If it does, I'll post here for anyone that may be having similar issues in the future. If you don't see a reply from me within a few days, maybe a week, you'll know we're still good and that this fixed our problem. If you're experiencing similar issues, I'd give all of this a try and see if it helps you.

OK, well, as hopeful as I was, the last fix didn't take care of my problem. As a matter of fact, my problem only remained "fixed" for approximately 15 minutes before returning. I went on to make two more phone calls to tech support that lasted almost two full hours altogether. They had me changing all sorts of strange and obscure settings and, each successive time, the "fix" lasted for less and less time. To me, it definitely appeared to be a hardware issue that was getting worse and worse. And let's face it, to use Netflix over wi-fi shouldn't take a bunch of jumping through flaming hoops just to get it to work. I mean, I know there may be settings and parameters that can improve performance, but we're talking just getting and keeping it working at all, and it really shouldn't take all that. It should work right out of the box.

In the end, when we started the fourth call and what would have likely been about my fifth total hour on the phone with support for this issue, I told them that I had a defective router and that we wouldn't be doing any additional troubleshooting. I told them it was being returned and that, if they ever got their hands on my bad one, they could troubleshoot it to their hearts content; just without me.

I returned it to Wal-Mart and exchanged it for another of the same model. It has received good reviews and mine was great for general web surfing and downloading. It was only this one issue. If my new one starts the same thing, I'll likely be switching brands, but I'm hopeful that I just got a lemon and that my new one will be fine.

Well, our problem, whatever it is, whatever is causing it, is back.

I took our Netgear R7000 back to the store and exchanged it for another, identical model. I hooked it up and ran it through setup Wednesday morning. Everything went without a hitch and Netflix worked perfectly on our tablets, until this morning, Friday. We made it two days. Now the same thing is happening all over again. The Netflix app starts on our Android tablets, starts to load the library screen, the busy icon pops up for about five seconds, then the app crashes back to the Android Home Screen.

I have, once again, confirmed that this happens on every wireless Android device that we have, and that Netflix still works fine on them on other wireless networks. Netflix works fine on our home network on our iPhones. Netflix works fine on our wired devices, a Tivo, our Amazon Fire TV, our Roku, and either of our two Samsung Smart TVs. This problem only affects our Android wireless devices, and only on our Netgear Wi-Fi.

If I perform a factory default reset of the router, and run it through initial setup again, Netflix will once again start working on our wireless Android devices, for a short period, and after every consecutive reset/setup cycle, the amount of time before things go south gets less and less.

I am beyond frustrated and I have no idea where to turn now, or what to do.

If anyone has any ideas or suggestions, I'd love to hear them.

Thanks.

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