Outlook interaction error

[Rui Fragoso]

Hi there.

I recently start getting an error when synchronizing named "Outlook interaction error"

I've tried different combinations of synchronization but without success.

Just for reference, there's a Portuguese message in the error that means "The conclude percentage must be a number between 0 and 100"

Thanks for the support.

Rui Fragoso

[Nilsen Labs]

Hi,

I have not seen this error before but it seems to indicate that a task has an invalid value in the "percentage complete" field. See attached screenshot for illustration. If you could please go through your list of tasks (if it is manageable amount) and see if any task has a weird number there and try to set it to 0% or 100%, maybe that will fix the problem.

For the record I have tested synchronizing tasks with this field set to 75% or other values without any problem, so I cannot say why this would fail, but the error message seems to indicate some problem with it.

[Rui Fragoso]

Dear Nilsen, guess i found the problem.

My percentage shows like below (0.,.000.000.000.000%)

 

 

The thing is that i have that strange configuration since the beginning i installed GogTasks, but only recently i got the problem i mention before.

I cannot see how to arrange those strange numbers to a normal configuration, and therefore evaluate if the problem is coming from those numbers.

Feel free to suggest something you may come with.

Thanks once again for the support.

Regards, 

Rui Fragoso

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Date: Wed, 18 Sep 2013 17:50:21 +0200
Subject: Re: Outlook interaction error
From: nilse...@gmail.com
To: gogt...@googlegroups.com

Hi,

I have not seen this error before but it seems to indicate that a task has an invalid value in the "percentage complete" field. See attached screenshot for illustration. If you could please go through your list of tasks (if it is manageable amount) and see if any task has a weird number there and try to set it to 0% or 100%, maybe that will fix the problem.

For the record I have tested synchronizing tasks with this field set to 75% or other values without any problem, so I cannot say why this would fail, but the error message seems to indicate some problem with it.

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[Nilsen Labs]

Hi,

Ok I think at least we have found the source of the problem. You say you cannot arrange those numbers into a normal configuration - why not - do you get the same error message as me in "outlook-enter-valid-number.png" attached? 

As you can see - I cannot save invalid numbers so I'm unable to test it against GogTasks. That makes it more difficult to fix the error, but maybe not impossible. If you cannot solve the problem in your end, I will make an attempt on that.

What I want you to check first is your regional settings though. See "control-panel-regional-settings.png" attached. If you could please check the "decimal symbols". If that field has a wrong value (for instance ",.,"), maybe you could try to set a correct value or reset to default Portuguese I'm assuming you normally do not express decimal symbols as a dot followed by comma and another dot in Portugal ;-) ) Maybe changing it to for instance English, apply, and then back to Portuguese will fix the problem.

Again, if you are unable to fix the problem, get back to me and I will spend some more time in the GogTask code to see if there is anything I can do to fix it there.

Kind Regards,

Frode Nilsen

Nilsen Labs

2013/9/25 Rui Fragoso <ruifr...@netcabo.pt>

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