Phoenix Training
Magali Swinderman
Workplace violence is on the rise nation-wide and local governments are quickly passing legislation to assist the medical industry and retail businesses manage threats that staff and customers may encounter.
We understand that you face a double-edged sword when it comes to workplace violence. First is the need to keep everyone safe at your facility. And second is the burden of getting staff trained and staying compliant as new laws are passed.
PHOENIX TRAINING GROUP, creators of M.A.B. (Management of Assaultive Behavior), offer affordable, on-site and online training for all facilities, providing the tools needed to manage situations that may require de-escalation techniques and violence evasion training to keep staff and customers safe.
Since 1976 Doc Elliot has been recognized as a leading professional in education regarding assaultive behavior, de-escalation, and violence evasion training. His experience working in healthcare environments has given him the understanding of what all types of businesses and facilities need in order to manage the challenges presented by rising workplace violence.
Phoenix Training aims to educate all Pennsylvanians who regularly interact with persons living with substance use disorder. More specifically, our training program can reach attorneys, probation & parole officers, correctional officers and children & youth services professionals across the state, as well as police, fire and EMS agencies in the counties indicated in red.
The PA Department of Health has charged CARE with delivering training on addiction and connection to treatment to first responders in the 34 counties indicated in red. Police, firefighters and EMS professionals whose work is in the grey-shaded counties are encouraged to contact Brenda Scuilli at the University of Pittsburgh. All related professions in any of PA's 67 counties are encouraged to contact CARE for their training needs.
Bill Burdette Served 25 years with the Pennsylvania State Police. He started in patrol, transitioning to Troop Vice and PSP Drug Strike Force, criminal Investigation and State Fire Marshal. He spent 11 years as Supervisor of the Eastern K-9 Section. He was sworn in as a Federal Task Force Officer assigned to a DEA HIDTA interdiction team. After retiring Burdette remained active in law enforcement serving a local university, and as a sworn police officer with local school districts.
Scott Heatley is a United States Coast Guard veteran and a retired Pennsylvania State Police Corporal. He started his law enforcement career in 1986 as a trooper working in traffic, criminal investigation and vice/narcotics units. Heatley was promoted to Corporal in 1998, where he supervised patrol, criminal investigation, and primarily vice/narcotics units. He also served as a supervisor for the State Police Clandestine Lab and Weapons of Mass destruction Response Team.
During his career, Scott Heatley has conducted and supervised hundreds of criminal investigations including wiretaps, and multi jurisdictional investigations at the local, state and federal level. He has been certified as an expert witness regarding drug investigations in local, state, and federal courts. Heatley developed and presented a clandestine lab safety awareness course geared towards first responders and has supervised over 70 clandestine lab investigations.
Heatley served on the Northcentral Counter Terrorism Task Force where he also worked as a facilitator and evaluator for multiple large scale, multi-agency training exercises. He was a certified instructor for the State Police, as well as an instructor for Act 120 (Municipal Police Officer Academy) at Mansfield University.
Mrs. Lupinacci received her B.A. in Journalism with honors from Indiana University of Pennsylvania and her law degree from Widener University School of Law. She is currently a Ed.D. candidate at Saint Joseph's University.
After 41 years in the Philadelphia Fire Department, Mike Yaeger retired as its Battalion Chief. Yaeger's service started as a firefighter in North Philadelphia, a promotion to Lieutenant where he served in West Philadelphia, and another promotion to Captain in 1994 where he had the honor of leading its elite Rescue 1. In 2008, Yaeger became Battalion Chief.
After recognizing alarming numbers of suicides in the fire service, Yaeger developed a suicide prevention initiative for the department. This led to Yaeger's work with Local 22, the Philadelphia Firefighters' & Paramedics' Union, on its health and wellness program where he assisted in the development of peer support initiatives. Yaeger's work includes supporting firefighters and others at the Livengrin Foundation First Responders Addiction Treatment program, known as FRAT. There, Yaeger helped develop a drug and alcohol program that trained more than 20,000 first responders on post traumatic stress and substance use disorder prevention. This specialized training was delivered at every one of their 63 stations and to all cadets.
CARE is proud to offer Phoenix Training sessions throughout the Commonwealth of Pennsylvania and across law enforcement and criminal justice professions. Agencies and organizations trained by CARE include law enforcement, firefighters, EMS services, probation and parole services and attorneys on both sides of the criminal justice system. At CARE, we believe anyone who regularly interacts with those suffering from substance use disorder have a role on the front lines of the overdose crisis. We look forward to adding to our Honor Roll of Trainees and spreading our message of compassion and hope.
Abington Township Police Department
AICDistrict Attorney's OfficeC
Allegheny County Adult Probation
American Fire Department #1
Beaver County Children & Youth Services
Bedminster Police Department
Berks County TASC
Bethlehem Township Police Department
Borough of Alburtis Police Department
Buckingham Township Police Department
Bucknell University Police
Bucks County Chiefs of Police
Bucks County Department of Corrections
Bucks County Law Enforcement
Butler County D&A
Carbon County District Attorney's Office
Chester County First Responders
City of Bradford Police Department
Clarion County Children & Youth Services
Clearfield County District Attorney's Office
Clinton Juvenile Probation Department
Columbia County First Responders
Crawford County Juvenile Probation Department
Cumberland County Children & Youth Services
Cumberland Township Police Department
Delaware County Bar Association
Domestic Violence Services of Southwestern PA
Douglas Township Police Department
Elk County Children & Youth Services
Elk County Sheriff's Office
Emmaus Police Department
Emporium Borough Police Department
Fayette County Drug and Alcohol
Fire Department of Montgomery Township
Fulton COunty Children & Youth Services
Galeton Police Department
Horsham Police Department
Huntingdon County Children & Youth Services
IAFF Local 22
Indiana County Children & Youth Services
Jefferson County Law Enforcement
Juniata County Children & Youth Services
Kennett Square Police Department
Lackawanna County Juvenile Probation
Lancaster County Law Enforcement
Lansdale Police Department
Lawrence County Children & Youth Services
Lehigh Valley Wellness Supervisors
Lincoln University Police Department
Lower Frederick Fire Department
Lower Providence EMS
Manheim Township Police Department
Manor Township Police Department
Matamoras Fire Department
Mercer County Human Services
Mifflin County Human Services
Monroe County Law Enforcement
Montco Chiefs of Police
Montgomery County Detective Bureau
Montgomery County Fire Department
Montgomery County SWAT
Montgomery Township Police Department
Newtown Square Fire Department
PA Prison Chaplains Association
Pennsylvania State Police Academy
Philadelphia Department of Prisons
Philadelphia Fire Department
Philadelphia Police Behavioral Health Unit
Richeyville Volunteer Fire Department
Sandy Township Police Department
Scott Township Volunteer Fire Department
Scranton Fire Department
Snyder County Children & Youth Services
Snyder County First Responders
Somerset County Chiefs of Police
Springfield Township Police Department
St Clair Police Department
State College Police
Sullivan County Children and Youth Services
Swoyersville Borough Police Department
Tamaqua Police Department
Temple University Ambler Campus Police
Treatment Access & Services Center, Inc.
Troy Police Department
University of Scranton Police Department
Upper Darby Fire Department
Upper Darby Township Police Department
Upper Dublin Police Department
Upper Moreland Police Department
Upper Providence Police Department
Ursinus College Public Safety
Venango County Human Services
Warren County Children & Youth Services
Washington County Sheriff's Office
West Norriton Police Department
West Shore Fire Department
Williamsport Bureau of Police
Wyoming County Law Enforcement
Yeadon Police Department
York County Children & Youth Services
York County Prison
Our peer-to-peer model relies on first responders and criminal justice professionals who share our passion for recovery and connection to treatment. We are always looking for new trainers to join our dynamic team and deliver our message.
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