From: Shilpy Dewan [mailto:shilpy...@godrejproperties.com]
Sent: Tuesday, September 02, 2014 10:23 AM
To: Tarun Ghai
Cc: Simple Bharti
Subject: RE: some feedback on Godrej Frontier by a boarder
Dear Mr. Ghai,
Greetings from Godrej Properties!
With reference to the email below, we would like to inform you that specifications offered in our apartments are at par with the industry standards -acrylic emulsion for wall finishing, ceramic tiles for bathrooms and kitchens, laminated/ wooden flooring. Further, the fittings used are all top of the line brands.
Hope you find the above in order.
In case of any clarifications, feel free to visit our office on any weekday.
Warm Regards
Shilpy Dewan
Assistant Manager- Customer Centricity
GPL Gurgaon

Godrej Properties Ltd. | Plot No 35| 3rd Floor | UM House | Sec – 44 | Gurgaon | Haryana.
PH: 0124 - 4956150
From: Simple Bharti
Sent: Saturday, August 30, 2014 5:21 PM
To: 'tarun...@oracle.com'
Cc: Shilpy Dewan
Subject: RE: some feedback on Godrej Frontier by a boarder
Dear Mr. Ghai,
Greetings from Godrej Properties!
At the outset I regret the delay in response from our end.
Further to the concern raised by you , I would assure you that the apartment specifications offered by us are as per the standard product offered to our customers.
To be specifically addressing to the query with details , I request you to allow me time till Monday. I would get the exact details from our Projects team and share it with you.
Would further request you to kindly send your queries to us at custome...@godrejproperties.com as it will help us respond faster to customer queries.
You may also write to me or my colleague Shilpy @ Shilpy...@godrejproperties.com
Warm regards,
Simple Bharti
From: Tarun Sainani
Sent: Thursday, August 28, 2014 7:17 PM
To: Tarun Ghai
Cc: Simple Bharti
Subject: RE: some feedback on Godrej Frontier by a boarder
Dear Simple,
Pl ensure this is addressed urgently.
@Tarun: apologies about the delay. Will get it sorted immediately.
Thanks.
From: Tarun Ghai [mailto:tarun...@oracle.com]
Sent: Thursday, August 28, 2014 6:58 PM
To: Tarun Sainani
Subject: RE: some feedback on Godrej Frontier by a boarder
Hi Tarun,
It’s sad to see no response from Godrej CRM for any type of requests what so ever. All emails seem to go in the black box. Please let me know what’s the Official process of escalation in Godrej.
I would also request to share contact details to reach Godrej Properties India head.
Tarun
_____________________________________________
From: Tarun Ghai
Sent: Sunday, August 24, 2014 9:24 PM
To: Tarun Sainani
Subject: some feedback on Godrej Frontier by a boarder
Importance: High
Hi Tarun,
Felt very disappointed after reading some reviews of Godrej Frontier construction quality feedback by the user “RishiP” on very respected RE website IREF. It will be shocking to learn if it is really true.
below is the excerpt:
“Hi RokuManager,
Since we are in the interior design business, we have seen apartments made by most builders in Gurgaon. The kind of construction and materials used in Godrej Frontier is similar to what other builders provided in apartments more than a decade ago. Last few years construction has better specs. For ex. Imported marble in drawing/dining area, wooden flooring in all rooms, better sanitary ware and fittings including tiles in bathrooms, granite in lobby area, modular kitchens, etc. Bestech Park View Spa Next was launched at a similar time as Godrej Frontier and at lower price range in Sector 67 which is near Sohna Road and has all the above specs and flats come with ACs installed. Why should Godrej provide such low specs. 20 Kms away from Gurgaon where land costs are much lower? I am not comparing what they promised and what they are delivering as finishing is still to be done.”
-Tarun
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