I am currently looking for an Administrative or Office Management
position at this time. I am highly organized, detailed oriented
professional with over 15 years of Executive, Administrative &
Management experience. Having excellent Customer Service and
Communication Skills I also have been the "Top Sales Professional" in
each of my roles as well. I am computer literate to an advanced level
in all Microsoft Office or MAC programs as well as accounting software
for HR related duties.
RESUME:
Kasey Schwartz
561-389-8384
avit...@yahoo.com
Summary of Qualifications:
Highly organized, results-oriented sales professional with more than
fifteen years of proven expertise in
Executive, Administrative Mechanical, Electrical and Information
Technology within fast-paced environments.
Excellent customer and communication skills; works well in a team or
independently and highly resourceful in
research. Discreet, diplomatic and pays strong attention to
detail.Proficient in many software programs.
Qualifications:
• MSWord • MSExcel • MSAccess • Outlook
Quickbooks • Peachtree • Goldmine 4.0 & 5.0 • Matchmaker • Staffsoft •
AS 400 • Quantum• ACT
• ADP MPI • DCS/Centernet • Reynolds & Reynolds • Autoquote •
Pathways • Mitchell • Medisoft
• NEXTECH Chiropractic Advantage Software
Experience:
VILLAGE CHIROPRACTIC & HEALING ARTS CENTER –West Palm Beach, FL 10/08
to 4/12
Front Office Manager
Responsible for management greeting patients, sign in and
administering appropriate paperwork for new patients
Scheduling patients for appointments & therapy
Verified Insurance Coverages and Eligibility
Assisted Doctor in many facets of addressing patient concerns
Generating Invoices for Accounts Receiveable
Reviewing Monies owed and Treatment costs with patients
Medical Billing and Collections to Insurance Companies as well as
Patients
Prepared Information Files for Attorneys review on Patients
Managed Front Desk Operations & Front Office Personel
Rooming Patients and Patient Flow
Chiropractic Assistant for Therapy Treatment, Taking/Processing Xrays
VISTA BMW - Coconut Creek, FL
Service Advisor 7/05 to 9/08
Responsible for typing service repair orders for a team of 20
technicians using ADP software, DCS & BMW Key Reader.
Examined vehicles and discussed with technician the nature and extent
of damage or malfunction.
Coordinated scheduling of service repairs to ensure project deadlines
are met.
Assisted Service Director & Service Manager in many facets of
addressing customer concerns.
Provided written cost estimate for service repairs on parts and labor
to customer.
Collecting repair authorization from extended warranty companies,
verifying Insurances and coverages &interpreted warranty information
and policies to customers.
Booked Customer Pay Repair orders for labor times, codes and pricing.
Advised customers on maintaining vehicles as prescribed in
manufacturers' specifications.
CENTURY WEST BMW - N. Hollywood, CA 3/03 to 05/05
Service Advisor
Responsible for writing service repair orders for a team of 20
technicians using ADP software, DCS & BMW Key Reader.
Examined vehicles and discussed with technician the nature and extent
of concern or malfunction.
Coordinated scheduling of service repairs to ensure customer
timeframes are met.
Assisted Service Director & Service Manager in many facets of
addressing customer concerns
Provided written cost estimate for service repairs on parts and labor
using MPI
Collecting repair authorization from extended warranty companies
&Insurance companies
Processed all point-of-sale transactions (credit card/check/cash) to
enable customer maintaining a one on one relationship with advisor for
overall customer satisfaction
Booked Warranty and Customer Pay repair orders for labor times, codes
and pricing
Generated most CP sales every week/month as well as maintaining 100%
CSI every month
BEVERLY HILLS BMW / Sonic Automotive Beverly Hills, CA
Administrative/Finance Assistant 1/02 to 03/03
Assisted Finance Director in all aspects of customer deal information.
Responsible for research, performing credit checks, contacting
financial institutions on approvals, submitting contracts to BMW
through self serve funding, facilitate & assembled contracts along
with necessary paperwork on completed deals for customer signature,
guarantee of title, 262 form, report of sale, guarantee of insurance,
researching and pulling payoff amounts, collecting down payment
receivables.
1/02-6/02 Right hand to support to Internet/Fleet Manager, delivered
autos & usage presentation to high profile customers, explanation of
contracts & paperwork in completion of auto sale. Pick up & delivery
of vehicles to high profile individuals. (Celebrities, Producers,
Directors, Musicians, Executives)
EDP/Global Com Svcs. Dallas, TX
Sr. Recruiter/Human Resources Manager 8/97 to 12/01
Recruited many business professionals; primarily IT Professionals for
Help desk, Programmers, AS/400,Oracle, Sybase, Informix, Power
Builder, DB2/SQL Server, Sun OS, Solaris, Linux, Unix, Java, Visual
Basic, Networking, LAN/WAN, NT, Novell, System Engineers & project
managers for placement of temporary, contract & permanent positions.
Coordinated meetings and interviews with clients & candidates
Orchestrated internal resources & managed client expectations to
insure profitability & client satisfaction.
Researched & recruited many professionals via Internet, telephone,
advertisement, career fairs & technical expos for various contract &
permanent job requisitions as well as Conducted phone & in-house
interviews and reference checks.
Emphasized in developing & implementing effective recruitment
strategies such as searching/screening for candidates.
Conducted technical skill assessment testing, facilitated hiring
process & negotiated salaries and conducted benefits analysis
Posted available positions to many occupational websites while
maintaining the existing database & counseling candidates on career
choices.
Maintain & Update personnel files/database on all employees.
Negotiated salaries, conducted benefits analysis as well as meetings
and interviews with clients & candidates, orchestrated internal
resources & managed client expectations to insure profitability,
client satisfaction.
PROGRESSIVE CONCEPTS - Fort Worth, TX
Executive Office Manager 9/95 to 8/97
Oversee productivity of a sales team in completion of new/existing
contracts while maintaining A/S 400 database of clientele.
Generated weekly sales figures in MS Excel including details on
expense control & constructed productivity reports for accounting
purposes.
Handled advertising, purchasing, travel arrangements, project
organization, coordinated meetings and construction of daily reports
in Excel and Word.
Prepare/Type correspondence including letters, memoranda, and reports
from notes, rough drafts & manuscripts as well as meeting
minutes.
Intercept, screen, and relay telephone calls and messages to executive
personnel as well as arrange appointments, schedules and coordinate
meetings.
Coordinate and schedule meetings, travel arrangements (air, car, and
hotel accommodations) to CEO, CFO & COO.
CELL COM/Mobile Communications - Arlington, TX 9/90 to 9/95
Manager of Operations
Responsible for overseeing business accounts of various corporations.
Oversee & assist sales agents in client issues & problem resolution.
Managed Sales agents to insure policy & procedure adherence, updated
productivity reports & personnel performance evaluations as well as
heading international sales & customer service issues & problem
resolutions.
Managed all aspects of the business for sales & operations.
maintenance of customer accounts, product purchasing, quality control
and inventory management.
Responsbilities included all aspects of Human Resource Functions,
Bookkeeping AP/AR, Processing Payments, credit reports & approvals,
collections, hiring employees to staff retail outlets as well as
maintain personnel files, conduct new employee enrollments & assist
employees with benefits & payroll issues.
Prepare monthly balance sheets, income statements & expense reports in
MS Excel.
Typing all letters & correspondence in MS Word