Scorecard - Harish Kumar

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Vaibhav Goyal

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Jan 17, 2023, 12:54:20 PM1/17/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here is your Performance Report for 1st to 15th Jan.


Current Quality % =98.20%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found12
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.24
Formatting Error3
Incorrect Hashtag4
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-01-04InquiriesTier 2Missed to update emailAlternate email missed - https://screenshot.googleplex.com/3TqKCBPGkxdDgoQ, https://screenshot.googleplex.com/7qgGi9cGPeHpfhx
2023-01-05InquiriesTier 2Direct phone number missedDirect no missed - https://screenshot.googleplex.com/BSo7zvvkg5647zV, https://screenshot.googleplex.com/C4wbd9Yqu3GJGEa
2023-01-09InquiriesTier 1Not be able to find DMValid lead marked as invalid - https://screenshot.googleplex.com/7ErRAQvmn2MpASw, https://screenshot.googleplex.com/4ontKkJkEh6y3Vr
2023-01-09InquiriesTier 1Lead not processedLead not processed - https://screenshot.googleplex.com/6vscLiiY9JM2Kfs
https://screenshot.googleplex.com/66orTPsyCHf8odp
https://screenshot.googleplex.com/iZjehMQQ3bMQkGv
2023-01-13InquiriesTier 2MIssed / Wrong notes or HashtagLeft the org not mentioned in the additional info - https://screenshot.googleplex.com/BjNFgrPBMcBHjrk, https://www.linkedin.com/in/bill-thickstun-2082732/
2023-01-13InquiriesTier 2Missed linkedinLinkedin missed - https://screenshot.googleplex.com/BVeWeCf9T7WJftS, https://www.linkedin.com/in/c-k-abb7b26/
Areas of Improvement
Action Item
Feedback
While reviewing your Leads, there have been very basic mistakes from your end
I can find these by simple keywords search which I already conveyed to you.
Avoid Distraction.
Use proper tools & techniques.
1:1, Feedback
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Previous Quality Rate % Last 3 Cycles (15 days)
16-31 DecNA (**On Leave)
1-15 Dec99.60%
16-30 Nov100


We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Feb 2, 2023, 2:20:07 PM2/2/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here is your Performance Report for 16th to 31st Jan.


Current Quality % =99.30%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1
1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.2
1
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-01-16InquiriesTier 1Valid account mark as InvalidValid lead marked as invalid - https://screenshot.googleplex.com/BQNBi2TWFtnqS8S, https://screenshot.googleplex.com/5Tgd3SNkkF9Jbqw, https://screenshot.googleplex.com/8K5FE6mphMZRcMm
2023-01-17
InquiriesTier 2MIssed / Wrong notes or Hashtag
Areas of Improvement
Action Item
Feedback

Research Techniques for DM Verification
Fetching DM related Direct information
Routing
Avoid Distraction.
Use proper tools & techniques.
1:1, Feedback
Use research techniques shared with you to Find the DM
Pay more attention while updating the #tags
Previous Quality Rate % Last 3 Cycles (15 days)
1-15 Jan98.20%
16-31 DecNA (**On Leave)
1-15 Dec99.60%

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Feb 17, 2023, 11:32:57 AM2/17/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here is your Performance Report for 1st to 15th Feb.


Current Quality % =99.70%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.21
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
Areas of Improvement
Action Item
Feedback
Linkedin
Feedback & 1:1 Sessions.
You are doing good in terms of quality as you improved a bit from the last time but still you need to be more focused while picking the linkedin url
For this i am recommending a training so that you can be more focused while working
Improving Your Focus
Previous Quality Rate % Last 3 Cycles (15 days)
16-31 Jan99.30%
1-15 Jan98.20%
16-31 DecNA (**On Leave)

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Mar 1, 2023, 11:21:01 AM3/1/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here is your Performance Report for 16th to 28th Feb.


Current Quality % =97.10%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1
4
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.2
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-02-16
InquiriesTier 1Valid account mark as Invalid
InquiriesTier 1Valid account mark as Invalid
InquiriesTier 1Not be able to find DM
Areas of Improvement
Action Item
Feedback
Zoominfo
Linkedin

Research Techniques for DM Verification

1:1, Feedback
While reviewing your leads, there have been very basic mistakes from your end. I can find these by simple keywords search which I already conveyed to you.


Use research techniques shared with you to Find the DM
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Avoid Distraction.
Use proper tools & techniques
I am recommending training to you for better time management
Time Management Fundamentals
Previous Quality Rate % Last 3 Cycles (15 days)
1-15 Feb99.70%
16-31 Jan99.30%
1-15 Jan98.20%

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Mar 16, 2023, 10:33:07 AM3/16/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here is your Performance Report for 1st to 15th Mar.


Current Quality % =98.60%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found12
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.21
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-03-01
InquiriesTier 1Not be able to find DM
Areas of Improvement
Action Item
Feedback
Zoominfo
Linkedin
Research Techniques for DM Verification

1:1, Feedback
While reviewing your leads, there have been very basic mistakes from your end. I can find these by simple keywords search which I already conveyed to you.

Use research techniques shared with you to Find the DM
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Avoid Distraction.
Use proper tools & techniques
Previous Quality Rate % Last 3 Cycles (15 days)
16-28 Feb97.10%
1-15 Feb99.70%
16-31 Jan99.30%

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Apr 5, 2023, 11:54:00 PM4/5/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish

Here is your Performance Report for 16th to 31st Mar.


Current Quality % =97.60%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1
3
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.21
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-03-20InquiriesTier 1DM not foundDM found Valid lead marked as invalid -https://screenshot.googleplex.com/7AixnTQ4qtefePz, https://www.linkedin.com/in/kazuo-matsui-836a43/
2023-03-20
InquiriesTier 1Missed address
InquiriesTier 1Missed address
Areas of Improvement
Action Item
Feedback
Zoominfo
Linkedin
Research Techniques for DM Verification

1:1, Feedback
While reviewing your leads, there have been very basic mistakes from your end. I can find these by simple keywords search which I already conveyed to you.

Use research techniques shared with you to Find the DM
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Avoid Distraction.
Use proper tools & techniques
Previous Quality Rate % Last 3 Cycles (15 days)
1-15 Mar98.60%
16-28 Feb97.10%
1-15 Feb99.70%
Total Audits75


We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Apr 17, 2023, 7:40:34 AM4/17/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here is your Performance Report for 1st to 15th Apr.


Current Quality % =99.30%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.2
2
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-04-06InquiriesTier 1Address and phone missedGeneric phone missed - https://screenshot.googleplex.com/EabHDSyWzcuSgCz, https://screenshot.googleplex.com/7d3X7rvPey63Vw3
2023-04-06InquiriesTier 1Direct phone number missedDirect phone and email missed - https://screenshot.googleplex.com/5YPPWkaCPXQg9Z8, https://screenshot.googleplex.com/7AKgjWuFLKPx9v6
Areas of Improvement
Action Item
Feedback
Zoominfo
Linkedin
Research Techniques for DM Verification

1:1, Feedback
While reviewing your leads, there have been very basic mistakes from your end. I can find these by simple keywords search which I already conveyed to you.

Use research techniques shared with you to Find the DM
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Avoid Distraction.
Use proper tools & techniques
Previous Quality Rate % Last 3 Cycles (15 days)
16-31 Mar97.60%
1-15 Mar98.60%
16-28 Feb97.10%
Total Audits90


We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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May 3, 2023, 6:48:51 AM5/3/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here is your Performance Report for 16th to 30th Apr.


Current Quality Rate 99.40%
# of samples100
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.22
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-04-27
InquiriesTier 2MIssed / Wrong notes or Hashtag
Wrong tags - https://screenshot.googleplex.com/ZdMQBA6GdB8yDEJ website working
2023-04-28ActivationsTier 2Alternate/Direct Phone missedMobile missed - https://screenshot.googleplex.com/BfBf7toru6UaCXo, https://screenshot.googleplex.com/7YTPEq7GrcBU2h6
Areas of Improvement
Feedback
Action Item
Zoominfo
Linkedin
Research Techniques for DM Verification
While reviewing your leads, there have been very basic mistakes from your end. I can find these by simple keywords search which I already conveyed to you.
Use research techniques shared with you to Find the DM
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Avoid Distraction.
Use proper tools & techniques
1:1
Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date RangeQuality Rate# Samples
1-15 Apr99.30%90
16-31 Mar97.60%75
1-15 Mar98.60%92


We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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May 16, 2023, 11:40:18 AM5/16/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here is your Performance Report for 1st to 15th May.


Current Quality Rate 97.90%
# of samples90
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found12
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.2
3
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-05-03InquiriesTier 2Title not updatedTitle not updated - https://screenshot.googleplex.com/7yqFTjB6p2GAeeM, https://screenshot.googleplex.com/C3X8rv8bYgq8JUK
2023-05-04Inquiries
Tier 2Alternate/Direct Phone missed
MQLTier 1Incorrect Segment
MQLTier 2Missed linkedin
Areas of Improvement
Feedback
Action Item
Zoominfo
Linkedin
Research Techniques for DM Verification
While reviewing your leads, there have been very basic mistakes from your end. I can find these by simple keywords search which I already conveyed to you.
Use research techniques shared with you to Find the DM
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Avoid Distraction.
Use proper tools & techniques
1:1
Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date RangeQuality Rate# Samples
16-30 Apr99.40%100
1-15 Apr99.30%90
16-31 Mar97.60%75

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

unread,
Jun 2, 2023, 7:42:52 AM6/2/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is your Performance Report for 16th to 31st May.


Current Quality Rate 99.50%
# of samples120
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.22
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-05-23InquiriesTier 2DM Left - Not mentionedLeft the org nor mentioned https://screenshot.googleplex.com/8oyYwdVFJhqbDSY
2023-05-24
InquiriesTier 2Alternate/Direct Phone missed
Areas of Improvement
Feedback
Action Item
Secondary research
For address & Phone you need to check zoominfo, Linkedin, and company website without a miss
Re check leads before submission
1:1
Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date RangeQuality Rate# Samples
1-15 May97.90%90
16-30 Apr99.40%100
1-15 Apr99.30%90

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Jul 4, 2023, 6:03:42 AM7/4/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here is your Performance Report for 16th to 30th June.


Current Quality Rate 97.80%
# of samples85
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found12
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.23
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-06-21
InquiriesTier 2DM Left - Not mentioned
InquiriesTier 2Wrong linkedin link
InquiriesTier 2DM Left - Not mentioned
InquiriesTier 1Missed address
InquiriesTier 1DM not found
Zoominfo
Linkedin
Research Techniques for DM Verification
There are some misses from your end

Use research techniques shared with you to Find the DM
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Avoid Distraction.
Use proper tools & techniques

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Monica Kale

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Jul 17, 2023, 9:00:14 AM7/17/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here's your Performance Report for 1st July to 15th July 2023

Current Quality Rate99.30%
Number of samples72

Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1InquiriesValid account marked as Invalidhttps://screenshot.googleplex.com/BUVGgxaEkCFm2uq07/12/2023
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Try and avoid minor errors. Doing good in terms
of DM validation. Double check a lead before moving to the next.
Reach out in case of any queries
Tier 1 errors
Account validation

Please reach out in case of any queries.

Best,
Monica

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Monica Kale

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Aug 1, 2023, 10:05:22 AM8/1/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here's your Performance Report for 16th July to 31st July 2023

Current Quality Rate98.90%
Number of samples144

Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
2
MQLGOC owner incorrecthttps://screenshot.googleplex.com/47t7qwAovA6FCF907/25/2023
InquiriesAlternate/Direct Phone missedhttps://screenshot.googleplex.com/5xAuycwf87dNSia07/31/2023
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0
NA

Feedback or Comments
Areas of Improvement

Focus more on the additional info that is easily available. Avoid minor mistakes Research thoroughly for the Decision maker.
Recheck the lead before moving to the next make and aim for a better quality score.

Zoominfo
DM validation

Please reach out in case of any questions.

Best,
Monica.


Monica Kale

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Aug 16, 2023, 6:30:10 AM8/16/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here is your Performance Report for 1st to 15th Aug. 

Current Quality Rate99.30%
Number of samples87

Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
0
NA
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
2
Inquiries
Missed Direct/Alt. Email Idhttps://screenshot.googleplex.com/8B9ruW6TmwPR9vv08/03/2023
InquiriesMissed Direct/Alt. Email Idhttps://screenshot.googleplex.com/6QTuo6F5uBaCwPL08/14/2023
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0
NA
Feedback or Comments
Areas of Improvement
Focus more on the additional info that is easily available. Avoid minor mistakes
Doing good in terms of DM validation
Zoominfo
Tier 2 errors

Please reach out in case of any questions.

Best,
Monica.

Monica Kale

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Sep 1, 2023, 8:01:44 AM9/1/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here is your Performance Report for 16th - 31st Aug

Current Quality Rate99.00%
Number of samples150

Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
0
NA
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
5
InquiriesMissed Direct/Alt. Email Id
InquiriesMissed Direct/Alt. Email Id
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0
NA
Feedback or Comments
Areas of Improvement
Thoroughly follow the advanced research approach in case of DM not found.
Double check the lead to ensure that you are not missing any field to update.
Focus more on Tier 2 errors.
Do not miss additional info if it's easily available, especially zoominfo.
Japac enrichment

Please reach out in case of any questions.

Best,
Monica.

Monica Kale

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Sep 16, 2023, 5:21:29 AM9/16/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here is your Performance Report for 1st - 15th Sept  

Current Quality Rate98.90%
Number of samples114

Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
0
NA
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
4
Inquiries
Missed Direct/Alt. Email Id
InquiriesMissed Direct/Alt. Email Id
InquiriesMissed Direct/Alt. Email Id
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0
NA
Feedback or Comments
Areas of Improvement
Thoroughly follow the advanced research approach in case of DM not found.
Double check the lead to ensure that you are not missing any fields to update.
Focus more on Tier 2 errors.
Do not miss additional info if it's easily available, especially zoominfo,Linkedin.

Please reach out in case of any questions. 

Best, 
Monica.


Monica Kale

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Oct 3, 2023, 12:05:24 PM10/3/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com
Hi Harish,

Here is your Performance Report for 16th Sept - 30th Sept

Current Quality Rate98.90%
Number of samples46

Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
1
Inquiries
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
0
NA
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0
NA
Feedback or Comments
Areas of Improvement
Thoroughly follow the advanced research approach in case of DM not found.
Double check the lead to ensure that you are not missing any filed to update.
Advanced zoominfo research.
Mandatory info that is easily available

Please reach out in case of any questions. 

Best, 
Monica.

Sumi Devi

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Oct 16, 2023, 5:05:19 AM10/16/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is your Performance Report for 1st  to 15th of October  2023.


Current Quality Rate98.30%
Number of samples110
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.







5








Inquiries

Incorrect / Missed Notes (Hashtag)
GOC notes missed:
https://screenshot.googleplex.com/uuZgznWMLBUdAL7		2023-10-03

Inquiries

Incorrect / Missed Title

Title not updated:
https://screenshot.googleplex.com/9gGTVEEeP8VsyFe,
https://screenshot.googleplex.com/8DMqSzaKc5Tx7ev 		2023-10-09

Inquiries

Incorrect / Missed Email ID

Email id missed:
https://screenshot.googleplex.com/Ab8bjujZPBsBqa4,
https://screenshot.googleplex.com/4Xko22jB3XJuote		2023-10-10

Activations

Incorrect / Missed Ph No.

Mobile no. missed:
https://screenshot.googleplex.com/8EuBgm86YUoBo6q,
https://screenshot.googleplex.com/6qBPuevW77UFbzL 		2023-10-11

Activations

Incorrect / Missed Industry

Wrong Industry:
https://screenshot.googleplex.com/5YR5XSnASMFD3xU,
https://screenshot.googleplex.com/4nmbDWyNAr3rBnP 		2023-10-11

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Work on enrichment errors.
Try all the methods & techniques to find the DM on Zoominfo.
Be careful while updating the GOC notes.
Validate the DM title correctly & update it accordingly.
Do check for the services and read
 about the company brief on Linkedin to identify the correct industry.
Data Scrubbing.
Zoominfo research approaches.
Data validation & research techniques.



We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.


Best Regards,

Sumi





To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAAskvy%3Dg2QisQRkzd%3DtDRypNGszviiYhqVy7%3DpFfU%2BL1YuEP2w%40mail.gmail.com.

Sumi Devi

unread,
Nov 1, 2023, 8:29:00 AM11/1/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is your Performance Report for 16th  to 31st of October  2023.


Current Quality Rate98.40%
Number of samples145
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.




Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.
1

Inquiries

Incorrect / Missed Phone No.

Mobile no. missed :
https://screenshot.googleplex.com/5LULUy86cMHmGgZ,
https://screenshot.googleplex.com/6w3aLoEeeZFY6b2 		10/19/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Work on repetitive errors.
Search DM proactively on Zoominfo. Use Proper filters & combinations to find the DM.
Validate the DM location carefully, and update it accordingly. Try to avoid Tier 1 errors.
To identify the segment correctly search both with the company name & domain & do check for the connection between company name & url if
 both are different.

Zoominfo research approaches.
Segmentation.
DM address.





We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.


Best Regards,

Sumi


Sumi Devi

unread,
Nov 17, 2023, 5:51:08 AM11/17/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is your Performance Report for 1st  to 15th of November  2023.


Current Quality Rate98.10%
Number of samples110
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.









7










Inquiries

Incorrect / Missed Linkedin

Missed Linkedin:
https://screenshot.googleplex.com/BmfaTgJKz64Nrvr,
https://www.linkedin.com/in/j-p-singh-1728b572 		11/01/2023

Inquiries

Incorrect / Missed Phone No.

Inquiries

Incorrect / Missed Phone No.

Inquiries

Incorrect / Missed Email ID

Inquiries

Incorrect / Missed Email ID

Inquiries

Incorrect / Missed Email ID

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Work on Zoominfo errors.
Zoominfo research approches.
Use advanced search filters proactively to search the DM on ZI.
Use Linkedin keywords & filters to find the DM's profile on Linkedin.
Validate DM left cases carefully & update it accordingly.
Need to be more careful and focused while doing enrichment.
Zoominfo search approaches.
Linkedin research approaches.
DM left cases.
Data scrubbing



We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.


Best Regards,

Sumi


Sumi Devi

unread,
Dec 1, 2023, 10:41:36 AM12/1/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan

Hi Harish,

Here is your Performance Report for 16th  to 30th of November  2023.


Current Quality Rate97.00%
Number of samples162
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.



3



Inquiries

Incorrect / Missed Address

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

















11



















Inquiries
Incorrect / Missed Linkedin
Wrong linkedin url:
https://screenshot.googleplex.com/9tXSp3QtYHTdxqz 		11/16/2023
Inquiries

Missed DM verified source

Missed DM verified source:
https://screenshot.googleplex.com/5q98gXHWMBNjqgk,
https://screenshot.googleplex.com/7CoQiHfkdKkdsGc 		11/17/2023

MQL

Incorrect / Missed Notes
(Hashtag)

Inquiries

Incorrect / Missed Email ID

Inquiries

Incorrect / Missed Phone No.
Inquiries

Incorrect / Missed Title

Inquiries

Incorrect / Missed Phone No.
Not tick mark "No longer with company" :
Inquiries

Incorrect / Missed Phone No.
Incorrect / Missed Phone No.
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Need to validate DM and DM's location more carefully to avoid Tier 1 errors
Need to work on Zoominfo errors more actively.
Work on the feedbacks given so far.

Use advanced search filters proactively to search the DM on ZI.
Apply shared best practices on Zoominfo to avoid errors.
Don't miss to validate pre-filled linkedin urls to avoid linkedin errors.
Identify the industry more carefully.
Validate DM left cases & title more acyivelyand update it accordingly.
Zoominfo search approaches.
Need to focus on Zoominfo errors more actively.
Need to work on enrichment errors.
Try to minimize errors & improve the quality.




We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.


Best Regards,

Sumi



Sumi Devi

unread,
Dec 17, 2023, 3:16:54 PM12/17/23
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is your Performance Report for 1st  to 15th of December  2023.


Current Quality Rate98.40%
Number of samples146
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
1

Inquiries

Incorrect / Missed Email ID

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.








6










Inquiries

Incorrect / Missed Email ID

Inquiries

Incorrect / Missed Phone No.

Inquiries

Incorrect / Missed Address

Inquiries

Incorrect / Missed Phone No.

Inquiries

Incorrect / Missed Phone No.

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Work on zoominfo errors.
Apply shared research approaches to avoid zoominfo errors.
Proactively validate DM location & update the address accordingly.
Check for the industry carefully.
Data scrubbing.
Zoominfo errors.
DM address.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.


Best Regards,

Sumi


Sumi Devi

unread,
Jan 2, 2024, 7:04:42 AM1/2/24
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is your Performance Report for 16th  to 31st of December  2023.

Current Quality Rate98.40%
Number of samples37
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

2


Inquiries


Incorrect / Missed Industry

Incorrect / Missed Email ID

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Work on zoominfo errors.
Apply advanced search to avoid ZI errors.

Check for the industry carefully.
Data scrubbing.
Zoominfo errors.
Industry identification.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.


Best Regards,

Sumi


Gargi Katiyar

unread,
Jan 17, 2024, 4:58:19 AM1/17/24
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is your Performance Report for the 1st.-15th. Jan., 2024

Current Quality Rate100.00%
Number of samples125
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.0

Feedback
Action item
Job Well Done!
Zero Defects


Determining what lessons have been learned after this phase is completed.
The objective should be to document which behaviors helped determine, maintain or increase quality standards (these might be used in future phases), and which ones didn't.


A follow-up review will be held to determine if the issues and findings were resolved. 
Thanks
Gargi

To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAAaY5dzRH8xMK35m3Sa_iyBhcQDROP16xHL_3373M06csrwV_w%40mail.gmail.com.

Gargi Katiyar

unread,
Feb 1, 2024, 4:54:09 AM2/1/24
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is your Performance Report for the 16th.-31st. Jan., 2024

Current Quality Rate100.00%
Number of samples105
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.0

Feedback
Areas of Improvement
Zero Defects
Conformance to quality Requirements and specification is continually achieved.
Excellent research skills.
You consistently excel at project scope/changes and have an ability to juggle multiple projects with ease.
You are a skilled member of the team.

Identify comments and recommendations that could be valuable for the future phase of the project.
(The objective is to document which behaviors helped determine, maintain or increase quality standards)

Participate in brainstorming sessions and open discussions.

A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

Gargi Katiyar

unread,
Feb 16, 2024, 5:34:53 AM2/16/24
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is your Performance Report for the 1st.-15th. Feb., 2024

Current Quality Rate98.40%
Number of samples144
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
1Inquiries
Missed / Incorrect : Company NameCompany name missed https://screenshot.googleplex.com/33p7iDN4cw3tTDp https://screenshot.googleplex.com/AUXADyCnTJtBAkp 2024-02-09
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.0

Feedback
Areas of Improvement
Findings –Tier 1 issues found during the review process.

Apparent deficiencies observed in the research skills.





Applying Tools & Techniques for DM verification.

Fetching DM related Direct information
Referring to Process Updates at regular intervals
Communicate to improve DMA-QA Alignment                 

A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

Gargi Katiyar

unread,
Mar 1, 2024, 9:43:14 AM3/1/24
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is your Performance Report for the 16th.-29th. Feb., 2024

Current Quality Rate99.62%
Number of samples159
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
2
Inquiries
Missed / Incorrect : Linkedin"Wrong Linkedin link
(Added the sales navigator link instead of profile link)" https://screenshot.googleplex.com/5mVr8Nw36EAEbHB https://www.linkedin.com/in/andrflo/ 		2024-02-21
Inquiries
Missed Direct/Alt. : Phone NumberMobile Missed https://screenshot.googleplex.com/42TpzW3Bt3CYwdV https://screenshot.googleplex.com/48PZCKsvp4thwKw https://screenshot.googleplex.com/688XcXkKm7DduW8 2024-02-21
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.0

Feedback
Areas of Improvement
Findings –Tier 2 issues found during the review process.

Zero Tier 1 errors which is appreciating.


You are applying Tools & Techniques for DM verification.

Improvement in DMA-QA Alignment




Fetching DM related Direct information
Referring to Process Updates at regular intervals
A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

Gargi Katiyar

unread,
Mar 19, 2024, 7:18:27 AM3/19/24
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is your Performance Report for the 1st.-15th. March., 2024

Current Quality Rate98.66%
Number of samples82
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1Inquiries
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
2
Inquiries
Wrong : Notes ( Hashtags )Wrong GOC Notes :: Missed to add Couldnt convert acc doesn't exist https://screenshot.googleplex.com/PF2RRc2hK5GPhNg https://screenshot.googleplex.com/ABm9RbyCsuoSKm9 https://screenshot.googleplex.com/BuLL4aFNLBKvu7y 2024-03-14
InquiriesMissed Direct/Alt. : Email Id
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.0

Feedback
Areas of Improvement
Findings –Tier 1&2 issues found during the review process.

You have the appropriate skills to do the necessary work.
DM Validation techniques.

Follow the research approach that is shared with you while resolving the query or getting a quality markdown.


A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

Gargi Katiyar

unread,
Apr 1, 2024, 7:56:05 AM4/1/24
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is your Performance Report for the 16th.-31st. March., 2024

Current Quality Rate97.59%
Number of samples58
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1InquiriesMissed / Incorrect : DM
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
3
InquiriesMissed Direct/Alt. : Phone Number
InquiriesMissed Direct/Alt. : Phone Number
InquiriesMissed Direct/Alt. : Email Id
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.0

Feedback
Areas of Improvement
Findings –Tier 1&2 issues found during the review process.

Incremental improvement in DM Verification.
Improvement in DMA-QA Allignment




Fetching DM related Direct information
Referring to Process Updates at regular intervals
A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

Sumi Devi

unread,
Apr 16, 2024, 11:19:50 AM4/16/24
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is  your Performance Report for 1st  to 15th  of April  2024.

Current Quality Rate98.00%
Number of samples88
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead 0

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.






6








Inquiries








Incorrect / Missed Email id



Email id missed:
https://screenshot.googleplex.com/6hgY4NfgtYCCsxD,
https://screenshot.googleplex.com/67FsM3SfeQvtfQR 		04/08/2024

Email id missed:
https://screenshot.googleplex.com/6d2anQdYdUNSqeb ,
https://screenshot.googleplex.com/BaH8A8jAxgyED4j 		04/15/2024

Incorrect / Missed Title



Incorrect Title:
https://screenshot.googleplex.com/A7KQ2iaZhWx6gL8 ,
https://screenshot.googleplex.com/75Bij3oS3cwWPnP 		04/12/2024

Incorrect Title:
https://screenshot.googleplex.com/3zjyiG3dAqdw8Fu ,
https://screenshot.googleplex.com/5cwq9Xbzh5fLQj5 		04/15/2024

Incorrect / Missed Ph. No.

Missed Mobile no.
https://screenshot.googleplex.com/B7df2Q2NcTdyZKT,
https://screenshot.googleplex.com/5RvgTYbSVmBiHmQ 		04/04/2024

Incorrect / Missed Company nameCompany name not chaanged:
https://screenshot.googleplex.com/4FxNPzfeYz5Ar3w 		04/05/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Use proper research approaches to minimize zoominfo errors.
Need to be more focused while updating the Title & Company name.
Zoominfo research aprroaches
Company name & Title validation



We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.


Best Regards,

Sumi



To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAJm-wfT11DvYdNifweLhJXheHwg82HZR9PQBicFFSGKG2SCb%3DQ%40mail.gmail.com.

Sumi Devi

unread,
May 2, 2024, 5:51:50 AM5/2/24
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan

Hi Harish,


Here is  your Performance Report for 16th  to 30th  of April 2024.

Current Quality Rate97.00%
Number of samples136
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead 0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
1

Inquiries

Incorrect / Missed Address

Incorrect address:
https://screenshot.googleplex.com/ASA52q3UMbGPxyD ,
https://screenshot.googleplex.com/9jzNB4FeAcsgYoP

 		04/25/2024

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

















12


















Inquiries


















Incorrect / Missed DM

Incorrect / Missed Email ID








Incorrect / Missed Notes (Hashtag)
Incorrect / Missed Ph. No.









Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Work on Zoominfo errors.
Need to be more careful & Focused while processing any records.
Zoominfo research aprroaches
Data Scrubbing


We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.


Best Regards,

Sumi


Hi Harish,


Sumi Devi

unread,
May 16, 2024, 6:30:33 AM5/16/24
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,,

Here is  your Performance Report for 1st  to 15th  of May 2024.

Current Quality Rate96.60%
Number of samples118
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead 0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

















10



















Inquiries



















Incorrect / Missed Email ID


Incorrect / Missed Company name



Incorrect Company name -
https://screenshot.googleplex.com/ABQgZzQWUwi2Bvk,
https://screenshot.googleplex.com/7mHvMpeAD6KgZHM,
https://screenshot.googleplex.com/9U4TuK9cujjxUMa,
https://www.linkedin.com/in/dave-rankel-cpa-6293484/ 		05/02/2024


Incorrect Company name -
https://screenshot.googleplex.com/7N8v5kdwMxZUUtw.
https://screenshot.googleplex.com/63wXweY24jNxN9n 		05/15/2024

Incorrect / Missed Title




Title not updated -
https://screenshot.googleplex.com/9Huc44h7PBCFVtv,
https://screenshot.googleplex.com/4bT5YCQLjqUre5t		05/07/2024

Title not updated -
https://screenshot.googleplex.com/6zZDYGoaX7RfBLT,
https://screenshot.googleplex.com/6Uoe7sUXy64oZmo		05/08/2024

Title not updated -
https://screenshot.googleplex.com/4Sz8azxNChr9JAu,
https://screenshot.googleplex.com/3XS2GvMcoF6bruZ 		05/10/2024

Incorrect / Missed Industry



Wrong Industry -
https://screenshot.googleplex.com/3hPiaCLa2fLQbKC,
https://screenshot.googleplex.com/BJc6hk3ZaS7LNhj 		05/09/2024

Wrong Industry -
https://screenshot.googleplex.com/eKMbpJSgwpb7zw8,
https://screenshot.googleplex.com/4MetWoBvrfLgw9X 		05/13/2024
Incorrect / Missed Linkedin

Wrong linkedin url -
https://screenshot.googleplex.com/44v2CQb5ngA43Nb,
https://www.linkedin.com/in/prakashtirunampalli/ 		05/07/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Work on Zoominfo errors.
Need to be more careful & Focused while processing any records.
Try to minimize errors.
Follow and apply all the shared methods to improve your quality

Research approaches skills.
Need to be more focused.
Enrichment errors.


We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.


Best Regards,

Sumi

Sumi Devi

unread,
Jun 3, 2024, 11:28:34 AM6/3/24
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is  your Performance Report for 16th  to 31st  of May 2024.

Current Quality Rate95.80%
Number of samples159
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead 0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.



5




Inquiries




Incorrect / Missed DMIncorrect DM -
https://screenshot.googleplex.com/3kmkAZjhWiNhDZY ,
https://screenshot.googleplex.com/4259uAQWADUru34 ,
https://screenshot.googleplex.com/38uhSN5FofJYy3g ,
https://screenshot.googleplex.com/4xYGtqnnMQpnKdo 		05/17/2024
Incorrect / Missed Account
Enriched Google Account -
https://screenshot.googleplex.com/35qmGEiYzFp8JRk 		05/20/2024
Incorrect / Missed DM Name
Missed to correct DM name -
https://screenshot.googleplex.com/BQvQpqkQHa9TZfh,
https://screenshot.googleplex.com/gQ6HSiHMn9onRvZ 		05/24/2024
Incorrect Lead statusLaed not Rejected -
https://screenshot.googleplex.com/56ovWYYkG5dYXMU ,
https://screenshot.googleplex.com/BfriTknewcwPsBS ,
https://screenshot.googleplex.com/4MYPTqwyAoYctCh 		05/27/2024
DM left caseDM left not verified -
https://screenshot.googleplex.com/6VX6HApcsWLqeFm ,
https://screenshot.googleplex.com/5squQrksaAzkJ3u 		05/30/2024
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.




















14






















InquiriesIncorrect / Missed Email ID
InquiriesIncorrect / Missed Email ID
Incorrect / Missed Company name
Incorrect company name -
https://screenshot.googleplex.com/999SzRQUkXwiACY 		05/21/2024
InquiriesIncorrect / Missed Linkedin
Linkedin missed -
https://screenshot.googleplex.com/5WsdDE7GPfC5XBX 		05/21/2024
Inquiries
Incorrect / Missed Ph. No.
Incorrect / Missed Ph. No.
Mobile no. Missed -
https://screenshot.googleplex.com/32ALveVxjogmJwB ,
https://screenshot.googleplex.com/B2cAoCEbqdRdkqy 		05/22/2024
InquiriesDM left caseMissed to check DM left box -
https://screenshot.googleplex.com/4pYWTUo9fNTtJzk ,
https://screenshot.googleplex.com/BMMJeawCWViacxm 		05/24/2024
InquiriesIncorrect / Missed GOC NotesIncorrect GOC Notes -
https://screenshot.googleplex.com/BpvWPiRcWrTqgsN 		05/30/2024
Activation
Incorrect / Missed Ph. No.
InquiriesIncorrect / Missed Email ID
InquiriesIncorrect / Missed Email ID
InquiriesIncorrect / Missed Email ID
InquiriesIncorrect / Missed Linkedin
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0
Feedback or Comments
Areas of Improvement
Work on Zoominfo errors.
Need to be more careful & Focused while processing any records.
Try to minimize errors.
Follow and apply all the shared methods to improve your quality

Research approaches skills.
Need to be more focused.
Enrichment errors.


We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.


Best Regards,

Sumi

Sumi Devi

unread,
Jun 17, 2024, 11:25:26 AM6/17/24
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,

Here is  your Performance Report for 1st  to 15th  of June 2024.

Current Quality Rate96.90%
Number of samples135
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead 0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.




Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.
















8
















InquiriesIncorrect / Missed Ph. No.
InquiriesIncorrect / Missed Email ID
InquiriesIncorrect / Missed Industry
InquiriesIncorrect / Missed Title
InquiriesIncorrect / Missed Ph. No.
InquiriesIncorrect / Missed Email ID
InquiriesIncorrect / Missed Email ID
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0
Feedback or Comments
Areas of Improvement
Need work on all the feedback provided.

Need to be more careful & Focused while processing any records.
Try to minimize errors.
Follow and apply all the shared methods to improve your quality
Research approaches skills.
Need to be more focused.
Enrichment errors.


We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.


Best Regards,

Sumi

Sumi Devi

unread,
Jul 8, 2024, 5:31:15 AM7/8/24
to Harish Kumar, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Harish,
Current Quality Rate97.90%
Number of samples126
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead 0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
1Inquiries
DM left case
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.









7











Inquiries
Incorrect / Missed Ph. No.
InquiriesIncorrect / Missed Linkedin
InquiriesIncorrect / Missed Ph. No.
InquiriesIncorrect / Missed Industry
InquiriesIncorrect / Missed Ph. No.
InquiriesIncorrect / Missed Email id
InquiriesIncorrect / Missed Title
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0
Feedback or Comments
Areas of Improvement
Work on Zoominfo errors.
Need to be more careful & Focused while processing any records.
Try to minimize errors.
Follow and apply all the shared methods to improve your quality
Research approaches skills.
Need to be more focused.
Enrichment errors.

Here is  your Performance Report for 16th  to 30th  of June 2024.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.


Best Regards,

Sumi

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