Scorecard - Divya Bhardwaj

[Vaibhav Goyal]

Hi Divya,

Here is your Performance Report for 1st to 15th Jan.

Current Quality % =	98.80%
Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	2
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.			2	2
Formatting Error			3
Incorrect Hashtag			4
Date	Project	Type of Errors	Categories	Comments/Screenshots
2023-01-05	MQL	Tier 1	Missed Conversion	Conversion not done https://screenshot.googleplex.com/3z7UrzFzZzXfWcw
2023-01-09	Inquiries	Tier 1	Not be able to find DM	Valid lead marked as invalid - https://screenshot.googleplex.com/NBiKBDQwiuRefa5, https://www.linkedin.com/in/%E7%A4%BC%E9%83%81-%E7%9F%B3%E8%84%87-b3500a228/?originalSubdomain=jp
2023-01-09	Inquiries	Tier 2	Missed country code	Phone code missed - https://screenshot.googleplex.com/gwq3cHGbWCK9Rfo
2023-01-11	MQL	Tier 2	Wrong linkedin link	Linkedin not updated - https://screenshot.googleplex.com/5dCPfm3JBMg8daS, https://www.linkedin.com/in/adolfo-dagoberto-lopez-espinoza-53757a15b/
Areas of Improvement			Action Item	Feedback
Be more focused while processing leads			Do check Zoominfo in each and every case before submission of leads. Do check linkedin very prominently before submission of leads	Try to minimise your Error Avoid Distraction. Use proper tools & techniques.
Previous Quality Rate % Last 3 Cycles (15 days)
16-31 Dec			98.60%
1-15 Dec			98.80%
16-30 Nov			100%

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Divya,

Here is your Performance Report for 16th to 31st Jan.

Current Quality % =

98.50%

Type of Errors

Tier

Number of Errors

Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

1

3

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.

2

Company name mentioned in Address column,Spelling mistake in website and domain etc.

3

Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-01-18	MQL	Tier 1	Lead not processed	Lead not processed - https://screenshot.googleplex.com/5pE9oJJDWXuaEJe
2023-01-18	MQL

Tier 1

Not be able to find DM

Valid lead marked as invalid - https://screenshot.googleplex.com/72mYDA7i3RGWJE8, https://pitchbook.com/profiles/company/506928-34#funding
2023-01-23	MQL	Tier 1	Missed routing	Routing missed - https://screenshot.googleplex.com/9angAzQK6cekxm3, https://screenshot.googleplex.com/9VBZv9TR86VzD2c

Areas of Improvement			Action Item	Feedback

Research Techniques for DM Verification Fetching DM related Direct information Routing

1:1, Feedback Follow the right approach with step by step process

Use research techniques shared with you to Find the DM Pay more attention while fetching the data from Keerigan and other tools

Previous Quality Rate % Last 3 Cycles (15 days)

1-15 Jan

98.80%

16-31 Dec			98.60%
1-15 Dec			98.80%

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Divya,

Here is your Performance Report for 1st to 15th Feb.

Current Quality % =

100.00%

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

2

Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

Areas of Improvement			Action Item	Feedback

Skill Development Training

1:1

You are doing great in terms of quality, Keep up the good work & I am recommending you a training for your improvement - Time Management Fundamentals

Previous Quality Rate % Last 3 Cycles (15 days)

16-31 Jan

98.50%

1-15 Jan			98.80%
16-31 Dec			98.60%

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Divya,

Here is your Performance Report for 16th to 28th Feb.

Current Quality % =

99.70%

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

2

1

Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-02-16

MQL

Tier 2

Missed to update email

Generic email missed - https://screenshot.googleplex.com/6TM6REu9CQmNbW5, https://screenshot.googleplex.com/U2Fi9PjRSTnmJ2n https://screenshot.googleplex.com/6o6UaJD3ZvB9kdL

Areas of Improvement			Action Item	Feedback

Zoominfo

Feedback & 1:1 Sessions.

You are doing good in terms of quality as you improved a bit from the last time but still you need to be more focused while picking the Email from Zoominfo.

Previous Quality Rate % Last 3 Cycles (15 days)

1-15 Feb

100.00%

16-31 Jan			98.50%
1-15 Jan			98.80%

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Divya,

Here is your Performance Report for 1st to 15th Mar.

Current Quality % =

99.50%

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			2	1
Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-03-03

Inquiries

Tier 2

Wrong linkedin link

Wrong linkedin provided - https://screenshot.googleplex.com/6HmKeMfDv33noiv, https://www.linkedin.com/in/saurabhkumbhar2303/

Areas of Improvement			Action Item	Feedback

Linkedin

Feedback & 1:1 Sessions.

You are doing good in terms of quality as you improved a bit from the last time but still you need to be more focused while picking the Linkedin Url from Linkedin.

Previous Quality Rate % Last 3 Cycles (15 days)

16-28 Feb

99.70%

1-15 Feb			100.00%
16-31 Jan			98.50%

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Divya

Here is your Performance Report for 16th to 31st Mar.

Current Quality % =

99.60%

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

2

2

Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-03-20	Inquiries	Tier 2	phone missed	HQ number not updated https://screenshot.googleplex.com/okscRbJmCiY7ccF https://screenshot.googleplex.com/ghmkRG8PhgiaUQL
2023-03-20	Inquiries	Tier 2	phone missed	HQ number not updated https://screenshot.googleplex.com/8Vt3PfTYatvQoXt https://screenshot.googleplex.com/8poUV4FuAQQzGH7

Areas of Improvement			Action Item	Feedback

Zoominfo

Feedback & 1:1 Sessions.

You are doing good in terms of quality but still you need to be more focused while picking the Generic phone number from Zoominfo.

Previous Quality Rate % Last 3 Cycles (15 days)

1-15 Mar

99.50%

16-28 Feb			99.70%
1-15 Feb			100.00%

Total Audits

135

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Divya,

Here is your Performance Report for 1st to 15th Apr.

Current Quality % =			99.60%
Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

2

1

Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-04-14

MQL

Tier 2

DM Left - Not mentioned

No longer with the company missed - https://screenshot.googleplex.com/4K2nKi25bciD5nw, https://www.linkedin.com/in/johnwkey/

Areas of Improvement			Action Item	Feedback

To be more focused

Feedback & 1:1 Sessions.

You are doing good in terms of quality but still you need to be more focused

Please cross check you leads before submiting it

Previous Quality Rate % Last 3 Cycles (15 days)

16-31 Mar

99.60%

1-15 Mar			99.50%
16-28 Feb			99.70%

Total Audits

85

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Divya,

Here is your Performance Report for 16th to 30th Apr.

Current Quality Rate			100.00%
# of samples			100

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			2
Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

Areas of Improvement			Feedback	Action Item
Skill Development Training

You are doing great in terms of quality, Keep up the good work & I am recommending you a training for your improvement -

Efficient Time Management	1:1
Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date Range			Quality Rate	# Samples
1-15 Apr			99.60%	85
16-31 Mar			99.60%	135
1-15 Mar			99.70%	95

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Divya,

Here is your Performance Report for 1st to 15th May.

Current Quality Rate			99.50%
# of samples			105

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			2
Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-05-09

MQL

Tier 1

Missed address

Address not updated - https://screenshot.googleplex.com/8n79yYVvoxiXZqD, https://screenshot.googleplex.com/aguBC6dWz8P2pNq

Areas of Improvement			Feedback	Action Item

Secondary research

For address you need to check zoominfo, Linkedin, and company website without a miss

1:1

Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date Range			Quality Rate	# Samples

16-30 Apr

100.00%

100

1-15 Apr			99.60%	85
16-31 Mar			99.60%	135

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Divya,

Here is your Performance Report for 16th to 31st May.

Current Quality Rate			99.40%
# of samples			145

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	1

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

2

1

Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-05-19	Inquiries	Tier 1	DM not found	Dm found valid lead marked as invalid - https://screenshot.googleplex.com/z4bHcVMsXvTMS86, https://www.linkedin.com/in/hideto-nakai-b1974b90/?originalSubdomain=jp
2023-05-25	Inquiries	Tier 2	Alternate/Direct Phone missed	Generic phone missed - https://screenshot.googleplex.com/ZNLi3fWnSPhF88J, https://screenshot.googleplex.com/44WFf24p5SSC4oj

Areas of Improvement			Feedback	Action Item

Secondary research

For address & Phone you need to check zoominfo, Linkedin, and company website without a miss

1:1

Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date Range			Quality Rate	# Samples

1-15 May

99.50%

105

16-30 Apr			100.00%	100
1-15 Apr			99.60%	85

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Divya,

Here is your Performance Report for 16th to 30th June.

Current Quality Rate
# of samples

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			2
Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots
Areas of Improvement			Feedback

There is no lead for qc as you are on Maternity leave.

Thanks

Vaibhav

[Gargi Katiyar]

Hi Divya,

Here is your Performance Report for the 16th.-29th. Feb., 2024

Current Quality Rate					89.23%
Number of samples					26
Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			5	Inquiries	Valid account mark as invalid / Invalid account mark as valid	Valid Account marked as Invalid https://screenshot.googleplex.com/5bv2Bg534PFvoYh https://screenshot.googleplex.com/3jij5MjKdxVL2ru https://screenshot.googleplex.com/6sTkTJoa6efyMta	2024-02-28
				Inquiries	Missed / Incorrect : Address	Address Missed https://screenshot.googleplex.com/AoCFRWqDX7W2Qhf https://screenshot.googleplex.com/6rXAaFrQUxPAN5F https://screenshot.googleplex.com/6TMXdh9DTJk9wnc https://screenshot.googleplex.com/aYP8pAy6TZH4hmQ	2024-02-29
				Inquiries	Lead not processed	Unprocessed Lead ( But Completed on the trix )	2024-02-29
				Inquiries	Missed / Incorrect : DM	Incorrect DM name https://screenshot.googleplex.com/59kWD8WwW64PhGX https://screenshot.googleplex.com/84hqs7JGDQUDQ4j https://screenshot.googleplex.com/A4iqTUKkM5oY8cu	2024-02-29
				Inquiries	Lead not processed	Unprocessed Lead ( But Completed on the trix ) https://screenshot.googleplex.com/Bu2UGsy3ysatNfY https://screenshot.googleplex.com/65t3WmAx9iP59LE	2024-02-29
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			1	Inquiries	Missed Direct/Alt. : Email Id	Alt. Email Missed https://screenshot.googleplex.com/3Rwh4fmerLeSP7J https://screenshot.googleplex.com/9cc44dUVt9BvWQh https://screenshot.googleplex.com/8y3mFZz27B7bhhp	2024-02-29
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0

Feedback	Action item
Findings –Tier 1 & 2 defects found during the review process. Add the status in the trix only after completing the lead on the vector as it is a Tier 1 error.	Revisit the process document for the changes and updates. Revisit the Error Categorization sheet Communicate your query to improve the DMA-QA alignment.

Thanks

Gargi

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[Gargi Katiyar]

Hi Divya,

Here is your Performance Report for the 1st.-15th. March., 2024

Current Quality Rate					96.09%
Number of samples					128

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

7

Inquiries

Missed / Incorrect : DM

DM Missed https://screenshot.googleplex.com/BttNtAbdW43o2Bn https://screenshot.googleplex.com/6X4xeWP5WQY5eK7 https://screenshot.googleplex.com/8b3i4uEkeVAQV3A	2024-03-04

Valid account mark as invalid / Invalid account mark as valid

Invalid Account marked as Valid "Email is generic and DM is not validated with the company/website hence it should be marked as Couldnt find account https://screenshot.googleplex.com/BUgABJtbBqPDkW3 https://screenshot.googleplex.com/42JSDwRuSEBjDqw "	2024-03-04
Missed / Incorrect : DM	DM Missed "https://screenshot.googleplex.com/4XAAAJNYU4HvuUZ https://screenshot.googleplex.com/AYVsZDqxtmhkfbN Linkedin : https://screenshot.googleplex.com/VMwi9qfhzQ9jMzN https://screenshot.googleplex.com/4TjGVrBvfPdkgT6"	2024-03-05
Missed / Incorrect : Lead Status Reject	"Missed to reject the lead for DM left case Also missed to tick mark the Is no longer with the company checkbox" https://screenshot.googleplex.com/8ticAPrd6M4bqu5 https://screenshot.googleplex.com/8hC2cBmhBoDwo7j https://screenshot.googleplex.com/3QHUPFtG3Auks9g https://screenshot.googleplex.com/AhZnp2t7haqEFoH	2024-03-06
Wrong : Website/ Domain	Wrong Website/domain "https://www.christopherglasschicago.com/ https://screenshot.googleplex.com/7EPJGvkZSd6ZfyH https://screenshot.googleplex.com/7pKfxfHXXwZPFvR https://screenshot.googleplex.com/6WamZMT5Y9dAXWN https://screenshot.googleplex.com/BzoueqnX9JYSYmz "	2024-03-11
Missed / Incorrect : DM	DM Missed https://screenshot.googleplex.com/6Zy8htsZfsvYqhz https://screenshot.googleplex.com/9Cq3PK8EgRwm7tb https://screenshot.googleplex.com/4wSjq5Wd4HiQVVj	2024-03-12
Missed / Incorrect : DM	"Incorrect Name Also missed to add the alt. direct details from linkedin" https://screenshot.googleplex.com/9f3jkoNthJ9rEwv https://screenshot.googleplex.com/4tqyYGDrvKSMWdu https://screenshot.googleplex.com/UKnS6WXNxekspDb https://screenshot.googleplex.com/CTuoBUH5eJDAbgD	2024-03-14

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

5	Inquiries	Missed / Incorrect : Linkedin	Linkedin Missed https://screenshot.googleplex.com/5YUbMrR38f5YghK https://screenshot.googleplex.com/86rMohYz5zPYSP6 https://screenshot.googleplex.com/43F3Scj2HwkTRxm	2024-03-05
		Missed Direct/Alt. : Email Id	Alt. email missed https://screenshot.googleplex.com/8ccvNG9RVSNSJyT https://screenshot.googleplex.com/BDtxXMj7c9mcSRz https://screenshot.googleplex.com/6mrDqfwDZctWVbJ	2024-03-11
		Missed Direct/Alt. : Phone Number	Mobile and alt. email missed https://screenshot.googleplex.com/BpVrC9n6QLTyMDs https://screenshot.googleplex.com/5QQDYbr57NqTfhK https://screenshot.googleplex.com/BNpFBJEsYFYL3HE	2024-03-11
		Missed / Incorrect : Linkedin	Linkedin/DM source Missed https://screenshot.googleplex.com/5hRLKdwZ4xzAXEC https://screenshot.googleplex.com/6QawASusJABPPwF	2024-03-12
		Missed Direct/Alt. : Phone Number	Mobile Missed https://screenshot.googleplex.com/3sE9DsGxPyWDdE9 https://screenshot.googleplex.com/4vyUepPnQuaA86F https://screenshot.googleplex.com/9wjb8DKFhuzudK7	2024-03-13

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.

0

Feedback	Areas of Improvement

Findings –Tier 1 & 2 defects found during the review process.

Strive to be proactive,identify and plan for controlling defects and to decrease the error rate.

Zoominfo research techniques. Re-visit the process updates. Follow the research approach that is shared with you while resolving the query or getting a quality markdown. Follow the feedback comments to confirm you are going in the right direction.It can also help deal with issues and challenges before they become major problems.

Thanks
Gargi

[Gargi Katiyar]

Hi Divya,

Here is your Performance Report for the 16th.-31st. March., 2024

Current Quality Rate					96.92%
Number of samples					52

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

2

Inquiries

Missed / Incorrect : DM

DM Missed : https://screenshot.googleplex.com/7ooBMwoFGBYhNvF https://screenshot.googleplex.com/8kURvvJwPNqk5PV	2024-03-19
Missed / Incorrect : DM	DM Missed : https://screenshot.googleplex.com/78k8pwGBHe4qa8X https://screenshot.googleplex.com/5AyWoAoVeNYs9Zy	2024-03-20

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

2

Inquiries

Missed / Incorrect : Linkedin

Linkedin Missed : https://screenshot.googleplex.com/8PVkw4gYFJuWcJV https://screenshot.googleplex.com/7wMtm66id5skASa https://screenshot.googleplex.com/VEwD7mtWmeouXxB	2024-03-18
Missed Direct/Alt. : Email Id	Alt. emaill missed : https://screenshot.googleplex.com/4VM3k2QxGx5NEYm https://screenshot.googleplex.com/nUW2ursAGwtoFzn https://screenshot.googleplex.com/9mDowU99KTPTmeo	2024-03-26

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.

0

Feedback	Areas of Improvement
Findings –Tier 1 & 2 issues found during the review process. Incremental improvement in the defects.	Revisit the process changes and updates. Communicate more for DMA-QA Alignment using multiple communication channels: brainstorming sessions/Team Feedback sessions/1:1 sessions

Thanks
Gargi

[Sumi Devi]

Hi Divya,

Here is  your Performance Report for 1st  to 15th  of April  2024.

Current Quality Rate					99.30%
Number of samples					88

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.			0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.			2	Inquiries	Incorrect / Missed Ph no.	Mobile no. missed: https://screenshot.googleplex.com/5cCjMXhE49fws2P, https://screenshot.googleplex.com/7FtaT7MPC3Poueo	04/10/2024
					Incorrect / Missed Email id	Email id missed: https://screenshot.googleplex.com/7uMoY5QZ8VxaAsm , https://screenshot.googleplex.com/AfGLybkXEWEEh8M	04/12/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0

Feedback or Comments					Areas of Improvement
Work on Zoominfo errors. Cross check data after enriching.					Zoominfo Errors

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAJm-wfQWHgMnNokP2o_6Gu2s%2BjAbLLU-GBuRTnH%2BXwB%2BRnfyMQ%40mail.gmail.com.

[Sumi Devi]

Hi Divya,

Here is  your Performance Report for 16th  to 30th  of April 2024.

Current Quality Rate					99.40%
Number of samples					138

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

1	Inquiries	Incorrect / Missed Address	Missed address - https://screenshot.googleplex.com/8SJdhj4vNqeuUEk, https://screenshot.googleplex.com/3tJreE4RH4FzQDh	04/30/2024

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

1

Inquiries

Incorrect / Missed Title

Incorrect Title - https://screenshot.googleplex.com/794kT5WJAqgh , https://screenshot.googleplex.com/3WvccrNJXKYDWBa62q

04/16/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Try to re-check data after enriching to avoid these few errors. Well done on working on all the feedback provided so far.					Re-check Data before moving to the next record.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Divya,

Here is  your Performance Report for 1st  to 15th  of May 2024.

Current Quality Rate

99.00%

Number of samples					128
Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead

0

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

2	Inquiries	Incorrect / Missed Address	Incorrect Address - https://screenshot.googleplex.com/84gAbqqrSRwkggV , https://screenshot.googleplex.com/hQPrUifVFhWCARv	05/03/2024
		Incorrect / Missed Pho No	Phone no. totally blank - https://screenshot.googleplex.com/B4hhcjeqPfniiqx , https://screenshot.googleplex.com/Ez9p54ZuHb64oxV	05/03/2024

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

1

Inquiries

Incorrect / Missed Notes (Hashtag)

Incorrect Notes - https://screenshot.googleplex.com/ArEMrczcEgStHx9

05/10/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Re-check data after enriching to avoid few errors. Check on Tier 1 errors, apply shared methods to avoid such errors					Re-check Data & Work on Tier 1 errors

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Divya,

Here is  your Performance Report for 16th  to 31st  of May 2024.

Current Quality Rate					100.00%
Number of samples					160

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.			0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

0

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

No error found. Great improvement. Keep up the great work.					Try to share your best practices with the team.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Divya,

Here is  your Performance Report for 1st  to 15th  of June 2024.

Current Quality Rate					99.20%
Number of samples					144

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

1

Inquiries

Incorrect / Missed Lead status	Lead not Rejected - https://screenshot.googleplex.com/B7rCnEPdhnt6PZL, https://screenshot.googleplex.com/3nRBhuyRaj24cyx	06/04/2024

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

2

Inquiries

Incorrect / Missed Ph No.	Mobile no missed - https://screenshot.googleplex.com/AzNCTdPxxR9VThB, https://screenshot.googleplex.com/4W6B4CPDtT3JyJU	06/07/2024
Inquiries	DM left case	Missed to click on No longer with Company box - https://screenshot.googleplex.com/63b9gKD5EH4epBL, https://screenshot.googleplex.com/6RqXoUgFCAWNrNe	06/14/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Recheck data after processing to avoid certain errors.					Re-Check enriched data before moving to the next record

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Divya,

Here is  your Performance Report for 16th  to 30th  of June 2024.

Current Quality Rate					99.10%
Number of samples					127

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.			0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

4

Inquiries

Incorrect / Missed Email id

Email id missed - https://screenshot.googleplex.com/C5EsZkNe7pAFgwn, https://screenshot.googleplex.com/4ARSPoDxUVkvJiP	06/18/2024
Inquiries

Incorrect / Missed Email id

Email id missed - https://screenshot.googleplex.com/7nz9RoPLeY8hzMZ, https://screenshot.googleplex.com/7FA6cugbxJufzk5	06/19/2024
Inquiries

Incorrect / Missed Email id

Email id missed - https://screenshot.googleplex.com/4xxCyhRMJVW3SpN, https://screenshot.googleplex.com/4NK5HPgGEicDMpG	06/25/2024

Inquiries

Incorrect / Missed Ph No.

Mobile no missed- https://screenshot.googleplex.com/B9ev4Do2daSVxMj, https://screenshot.googleplex.com/8rz957tQE8V5cdz

06/27/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Need to check on zoominfo errors					Zoominfo research approaches

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi