Scorecard - Nikhil Kumar Sulke

[Vaibhav Goyal]

Hi Nikhil,

Here is your Performance Report for 1st to 15th Jan.

Current Quality % =	99.50%
Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.			2	2
Formatting Error			3
Incorrect Hashtag			4
Date	Project	Type of Errors	Categories	Comments/Screenshots
2023-01-02	Inquiries	Tier 2	Missed linkedin	Linkedin link missed - https://screenshot.googleplex.com/7TCBGhtGHitpXTR, https://www.linkedin.com/in/kevin-west-55b66b10/
2023-01-09	Activations	Tier 2	Address more than 80 character	address more than 80 - https://screenshot.googleplex.com/6zeGXto3sxxG9zo
Areas of Improvement			Action Item	Feedback
Be more focused while processing leads			1:1, Feedback	Try to minimise your Error Though you are doing great
Previous Quality Rate % Last 3 Cycles (15 days)
16-31 Dec			99.10%
1-15 Dec			99.80%
16-30 Nov			99.70%

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Nikhil,

Here is your Performance Report for 16th to 31st Jan.

Current Quality % =

99.60%

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.			2

Company name mentioned in Address column,Spelling mistake in website and domain etc.

3

Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-01-23

Activations

Tier 1

Valid account mark as Invalid

Valid lead marked as invalid -https://screenshot.googleplex.com/9mDn3QgYHkDd8HS

Areas of Improvement			Action Item	Feedback
Be more focused while processing leads			1:1, Feedback	Try to minimise your Error Though you are doing great
Previous Quality Rate % Last 3 Cycles (15 days)

1-15 Jan

99.50%

16-31 Dec			99.10%
1-15 Dec			99.80%

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Nikhil,

Here is your Performance Report for 1st to 15th Feb.

Current Quality % =

99.00%

Type of Errors

Tier

Number of Errors

Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

1

2
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			2

Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-02-09	Activations	Tier 1	Missed country code	State code missed - https://screenshot.googleplex.com/mGsbX3DxpD7Azks
2023-02-15	Activations	Tier 1	Missed country code	Incorrect country code - https://screenshot.googleplex.com/6PVsFYgVU73qjLD

Areas of Improvement			Action Item	Feedback

Be more focused while processing leads

1:1, Feedback

Try to minimise your Error

These are very basic mistakes and be more focused while working on activation For this i am recommending a training so that you can be more focused while working Improving Your Focus

Previous Quality Rate % Last 3 Cycles (15 days)

16-31 Jan

99.60%

1-15 Jan			99.50%
16-31 Dec			99.10%

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Nikhil,

Here is your Performance Report for 16th to 28th Feb.

Current Quality % =

100.00%

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			2
Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

Areas of Improvement			Action Item	Feedback

Skill Development Training

1:1

You are doing great in terms of quality, Keep up the good work & I am recommending you a training for your improvement - Time Management Fundamentals

Previous Quality Rate % Last 3 Cycles (15 days)

1-15 Feb

99.00%

16-31 Jan			99.60%
1-15 Jan			99.50%

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Nikhil,

Here is your Performance Report for 1st to 15th Mar.

Current Quality % =			100.00%
Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			2
Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots
Areas of Improvement			Action Item	Feedback

Skill Development Training

1:1

You are doing great in terms of quality, Keep up the good work & I am recommending you a training for your improvement -

Time Management Tips: Communication

Previous Quality Rate % Last 3 Cycles (15 days)

16-28 Feb

100.00%

1-15 Feb			99.00%
16-31 Jan			99.60%

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Nikhil

Here is your Performance Report for 16th to 31st Mar.

Current Quality % =

98.70%

Type of Errors

Tier

Number of Errors

Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

1

3

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			2	2
Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-03-20	Inquiries	Tier 2	Direct phone number missed	Direct phone missed - https://screenshot.googleplex.com/8gbKvGxEt2rP8f4, https://screenshot.googleplex.com/4dELENcC3Rhumqq
2023-03-22	MQL	Tier 2	Direct phone number missed	Direct phone number missed - https://screenshot.googleplex.com/8QubGXXQxufX3w5, https://screenshot.googleplex.com/4NAkRrhb2HptaYU
2023-03-28	Activations	Tier 1	DM not found	DM found Valid lead marked as invalid - https://screenshot.googleplex.com/B7f8XCNP3adSquN, https://www.linkedin.com/in/tim-sharpe-922768a1/
2023-03-28	Activations	Tier 1	DM not found	Dm found valid lead marked as invalid - https://screenshot.googleplex.com/6qxjQKpZQptKRiY, https://www.linkedin.com/in/azhanhasan/
2023-03-28

Activations

Tier 1

Missed country code

State code missed - https://screenshot.googleplex.com/3av9oniuJZbL78t

Areas of Improvement			Action Item	Feedback

Zoominfo Linkedin Research Techniques for DM Verification

1:1, Feedback

While reviewing your leads, there have been very basic mistakes from your end. I can find these by simple keywords search which I already conveyed to you. Use research techniques shared with you to Find the DM Re-Checking leads Before submission. Used an organized workspace & tab (no unnecessary tabs ). Avoid Distraction. Use proper tools & techniques

Previous Quality Rate % Last 3 Cycles (15 days)

1-15 Mar

100.00%

16-28 Feb			100.00%
1-15 Feb			99.00%

Total Audits

157

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Nikhil,

Here is your Performance Report for 1st to 15th Apr.

Current Quality % =

99.70%

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

2

1

Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-04-06

Inquiries

Tier 2

DM Left - Not mentioned

DM left case https://screenshot.googleplex.com/cc87k49H8CDyKty, https://screenshot.googleplex.com/6HQaCSWKA2oram6

Areas of Improvement			Action Item	Feedback

To be more focused

Feedback & 1:1 Sessions.

You are doing good in terms of quality but still you need to be more focused Please cross check you leads before submiting it

Previous Quality Rate % Last 3 Cycles (15 days)

16-31 Mar

98.70%

1-15 Mar			100.00%
16-28 Feb			100.00%

Total Audits

90

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Nikhil

Here is your Performance Report for 16th to 30th Apr.

Current Quality Rate			99.00%
# of samples			105

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	2
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			2
Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-04-18

Activations

Tier 1

Valid account mark as Invalid

Valid lead marked as invalid - https://screenshot.googleplex.com/6kSftaoreFUAyQh, https://www.linkedin.com/in/ivasyuk/?original_referer=https%3A%2F%2Fwww%2Egoogle%2Ecom%2F&originalSubdomain=ua

2023-04-18

Activations

Tier 1

Valid account mark as Invalid

valid lead marked as invalid - https://screenshot.googleplex.com/AWqCV8vvzY2wGoW, https://screenshot.googleplex.com/Ao4EPtzYVxFCYgU
Areas of Improvement			Feedback	Action Item

Linkedin Research Techniques for DM Verification

Use research techniques shared with you to Find the DM Re-Checking leads Before submission.

1:1
Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date Range			Quality Rate	# Samples
1-15 Apr			99.70%	90
16-31 Mar			98.70%	157
1-15 Mar			100.00%	106

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Nikhil,

Here is your Performance Report for 1st to 15th May.

Current Quality Rate			99.40%
# of samples			100

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

2

2

Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-05-09	Inquiries	Tier 2	Missed to update email	generic email missed - https://screenshot.googleplex.com/9fJ4xgz5hRm3AUx, https://screenshot.googleplex.com/ToUksKwnJzfvW32
2023-05-12

Inquiries

Tier 2

DM Left - Not mentioned

Dm left not mentioned - https://screenshot.googleplex.com/5sEEJyZmUhYMn2K

Areas of Improvement			Feedback	Action Item

Zoominfo

Don't miss to provide additional information from the ZI

Use research techniques shared with you to Find the correct address. Re-Checking leads Before submission

Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date Range			Quality Rate	# Samples

16-30 Apr

99.00%

105

1-15 Apr			99.70%	90
16-31 Mar			98.70%	157

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Nikhil,

Here is your Performance Report for 16th to 31st May.

Current Quality Rate			99.70%
# of samples			145

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	1

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			2
Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-05-23

Inquiries

Tier 1

Missed address

Address not updated for ca - https://screenshot.googleplex.com/3m4fDyEksNKpK77, https://screenshot.googleplex.com/Aa4wyGRviXL2nor, https://screenshot.googleplex.com/3VjV9G4M84erwbh

Areas of Improvement			Feedback	Action Item

Zoominfo

For Address you need to check zoominfo, Linkedin, and company website without a miss

1:1

Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date Range			Quality Rate	# Samples

1-15 May

99.40%

100

16-30 Apr			99.00%	105
1-15 Apr			99.70%	90

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Vaibhav Goyal]

Hi Nikhil,

Here is your Performance Report for 16th to 30th June.

Current Quality Rate			99.30%
# of samples			160

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

2

4

Company name mentioned in Address column,Spelling mistake in website and domain etc.			3
Date	Project	Type of Errors	Categories	Comments/Screenshots

2023-06-20	Inquiries	Tier 2	Missed Direct/Alt. Email Id	Email missed - https://screenshot.googleplex.com/72upY6E7F47FEHN, https://screenshot.googleplex.com/AEgBJT3nCJfzhGu, https://screenshot.googleplex.com/7Y4Za5jHkCLMp9x
2023-06-20

Inquiries

Tier 2

Missed linkedin

Linkedin missed - https://screenshot.googleplex.com/BhRdwLNMZXDebuy, https://www.linkedin.com/in/nikolas-richards/

2023-06-21

Inquiries

Tier 2

Missed linkedin

Linkedin missed - https://screenshot.googleplex.com/9887aUDdKoYfxgj, https://www.linkedin.com/in/abhayarya/details/experience/
2023-06-30	MQL	Tier 2	Alternate/Direct Phone missed	Generic phone missed - https://screenshot.googleplex.com/3ikZRZeUdadz32z, https://screenshot.googleplex.com/7RTzwzH2Ho8MHcm
Areas of Improvement			Feedback
Zoominfo			You need to be very careful while checking details on zoominfo

We will be having a feedback session regarding the same.

Thanks

Vaibhav

[Monica Kale]

Hi Nikhil,

Here's your Performance Report for 1st July to 15th July 2023

Current Quality Rate					99.00%
Number of samples					139

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	Inquiries	Valid account marked as Invalid	https://screenshot.googleplex.com/c33F4NZaVdzPEAC	07/06/2023
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			3	Inquiries	Wrong Linkedin	https://screenshot.googleplex.com/C3cCQDpG5ofbwNY	07/05/2023
					DM source missed	https://screenshot.googleplex.com/AvtUEgNhdPw8YvF	07/07/2023
					DM left not marked	https://screenshot.googleplex.com/3eTHazCgSatPHGG	07/12/2023
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0

Feedback or Comments					Areas of Improvement
Try and avoid minor errors. Doing good in terms of DM validation. Double check a lead before moving to the next. Reach out in case of any queries.					Account Validation Additional info

Please reach out in case of any queries.

Best,

Monica.

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[Monica Kale]

Hi Nikhil,

Here's your Performance Report for 16th July to 31st July 2023

Current Quality Rate					99.00%
Number of samples					144

Tier & Type of Errors

No. of Errors

Project

Error Categories

Comments/Screenshots

Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

0	NA

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

5	Inquiries	DM source missed	https://screenshot.googleplex.com/3YVZrUfFmSSmQNr	07/19/2023
		DM source missed	https://screenshot.googleplex.com/4UJbz7KML7rXoop	07/20/2023
		Alternate Email /Direct Phone missed	https://screenshot.googleplex.com/C5gwxMXQAPm4GLG	07/21/2023
		Alternate Email	https://screenshot.googleplex.com/7vsHUgqLgDZaHFA	07/24/2023
	MQL	DM source missed/ Missed notes(GOV)	https://screenshot.googleplex.com/By9VAe3E4S6eg5j	07/27/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.

0

NA

Feedback or Comments					Areas of Improvement

Doing good in terms of DM validation. Need to be careful while updating the details in vector. Check the lead twice before moving to the next and aim for a better quality score.					Control Tier 2 errors. Zoominfo

Please reach out in case of any questions.

Best,

Monica.

[Monica Kale]

Hi Nikhil,

Here is your Performance Report for 1st to 15th Aug. 

Current Quality Rate					99.50%
Number of samples					132

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			0	NA

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

2	Inquiries	GOC owner missed	https://screenshot.googleplex.com/A7xxBfbGwQ6ouEr	08/01/2023
	Inquiries	Missed Direct/Alt. Email Id	https://screenshot.googleplex.com/3gQfzz55jgGAHtr	08/04/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0	NA

Feedback or Comments					Areas of Improvement

Try all the methods & combinations to search the DM's additional info if its easily available. Recheck the lead before moving to the next.					Data scrubbing Zoominfo

Please reach out in case of any questions.

Best,

Monica.

[Monica Kale]

Hi Nikhil,

Here is your Performance Report for 16th - 31st Aug

Current Quality Rate					98.90%
Number of samples					150

Tier & Type of Errors

No. of Errors

Project

Error Categories

Comments/Screenshots

Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

2	Inquiries	Address overwrite	https://screenshot.googleplex.com/947uLUdDQwn5RHX https://screenshot.googleplex.com/3pdTAuCeiY3MMwH	08/17/2023
	Inquiries	DM not found	https://screenshot.googleplex.com/C7SMhS8cqxfDJbv	08/28/2023

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

2

Inquiries

DM source missed	https://screenshot.googleplex.com/7MLsLYg2cAGewFZ	08/21/2023

Inquiries

Missed Direct/Alt. Email Id

https://screenshot.googleplex.com/UinYKmDzLwqsBYi

08/22/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0	NA

Feedback or Comments					Areas of Improvement

Double check the lead to ensure that you are not missing any field to update. Thoroughly follow the advanced research approach in case of DM not found.					Be careful while updating the address, do not change the county or state. Data scrubbing

Please reach out in case of any questions.

Best,

Monica.

[Monica Kale]

Hi Nikhil,

Here is your Performance Report for 1st - 15th Sept

Current Quality Rate					99.30%
Number of samples					165

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

4	Inquiries	Company name not updated	https://screenshot.googleplex.com/3dV693u5LbCeecv	09/06/2023
	Inquiries	Alternate/Direct Phone missed	https://screenshot.googleplex.com/44p4BFAksJbf2mA	09/08/2023

Inquiries

Missed Direct/Alt. Email Id

https://screenshot.googleplex.com/AJoeHHW5Uz2WVEc	09/12/2023
Inquiries	Alternate Direct Phone/Email missed	https://screenshot.googleplex.com/5yT9azTL2DQak8E	09/15/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0

Feedback or Comments					Areas of Improvement

Double check the lead to ensure that you are not missing any fields to update.					Focus more on Tier 2 errors. Do not miss additional info if its easily available, especially zoominfo, Linkedin

Please reach out in case of any questions. 

Best, 

Monica.

[Monica Kale]

Hi Nikhil,

Here is your Performance Report for 16th Sept - 30th Sept

Current Quality Rate					97.70%
Number of samples					41

Tier & Type of Errors

No. of Errors

Project

Error Categories

Comments/Screenshots

Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

1

Inquiries

Address not updated	https://screenshot.googleplex.com/pxb7XoZBtkG7yz6	09/26/2023

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

1	Inquiries	Alt email missed	https://screenshot.googleplex.com/A4zfxqgGqUC6rAS https://screenshot.googleplex.com/4pb7xzPpfWddYxh	09/29/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.

1

Inquiries

Spelling mistake in website and domain

https://screenshot.googleplex.com/BtRJscZizU7HbSK	09/26/2023

Feedback or Comments					Areas of Improvement

Thoroughly follow the advanced research approach in case of Address not found. Do cross check once after enriching the data to avoid errors					Advanced zoominfo research Try to avoid minor enrichment errors.

*Less sample size as the agent was on leave.

Please reach out in case of any questions. 

Best, 

Monica.

[Sumi Devi]

Hi Nikhil,

Here is your Performance Report for 1st  to 15th of October  2023.

Current Quality Rate					98.30%
Number of samples					130

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.			2	Inquiries	Incorrect / Missed DM	DM found: https://screenshot.googleplex.com/7ivPzLjX78QTw5X	2023-10-05
				Inquiries	Incorrect / Missed Address	Wrong address: https://screenshot.googleplex.com/BHshbz6S7j4Vtk4, https://screenshot.googleplex.com/3WgH3xh5HrzaiL9	2023-10-11
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.			4	Inquiries	Incorrect / Missed Email ID	Alt email and mob missed: https://screenshot.googleplex.com/3ScKeqDYbT8A96L	2023-10-05
				Inquiries	DM Left case	DM left not marked: https://screenshot.googleplex.com/9Us3CG92YN6fGFp	2023-10-06
				Inquiries	Incorrect / Missed Email ID	Email id missed: https://screenshot.googleplex.com/3rnViZ2RSvwPC6u, https://screenshot.googleplex.com/5XpEfr5wspNH33L	2023-10-09
				Inquiries	Incorrect / Missed Email ID	Email id missed: https://screenshot.googleplex.com/BTCL7pjRm7u5jED, https://screenshot.googleplex.com/9S4eYuUSazeFV7M	2023-10-10

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Need to be a little more focused to avoid a few errors. Carefully validate the DM left cases. Be focused while updating the DM location. Try proper techniques & methods to validate the DM. Use advanced filters to find the DM on Zoominfo.					Data scrubbing. Address validation. DM left cases. DM validation. Zoominfo research approaches.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.

Best Regards,

Sumi

To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAAskvymbrK4F%2B_91TfzqFS9gh%2BJRh%2B6%2BUYczNdkuRw1Wewm4_A%40mail.gmail.com.

[Sumi Devi]

Hi Nikhil,

Here is your Performance Report for 16th  to 31st of October  2023.

Current Quality Rate					98.70%
Number of samples					125

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

2

Inquiries

Incorrect / Missed Address	PO BOX address provided: https://screenshot.googleplex.com/BB2owqTCreSVmcw, https://screenshot.googleplex.com/B72BTAomG7b4SM9 , https://screenshot.googleplex.com/84a8pv9QFTEneN4	10/18/2023
MQL	Incorrect / Missed Segment	Wrong Segment: https://screenshot.googleplex.com/46LcgUUncF5cDyE, https://screenshot.googleplex.com/AEnsiLJezgXCQa6, https://screenshot.googleplex.com/BjtmznUf6mo3WR8	10/27/2023

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

2	Inquiries	Incorrect / Missed Linkedin	Wrong linkedin: https://screenshot.googleplex.com/92ADg3jNuaPhnSN, https://screenshot.googleplex.com/9UsgbwvYEaNkNgA, https://screenshot.googleplex.com/7kWD9NT432QnNyr, https://www.linkedin.com/in/madhusudanan-a-874376238	10/16/2023
	Activation	Incorrect / Missed Phone Number	Mobile no. missed: https://screenshot.googleplex.com/8sDzkoF79Yw7Bbd, https://screenshot.googleplex.com/AoEzss3EH2NFRh2	10/20/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Do check pre-filled address & update the address if it is incorrectly filled. To identify the segment correctly search both with the company name & domain & do check for the connection between company name & url if both are different. Search DM proactively on Zoominfo. Use Proper filters & combinations to find the DM. Validate the pre-filled linkedin url on Vector, if it is incorrectly filled  don't miss to rectify it.					Address validation. Zoominfo research approaches. Linkedin. Segmentation.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Nikhil,

Here is your Performance Report for 1st  to 15th of November  2023.

Current Quality Rate					99.50%
Number of samples					169

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.			3	Inquiries	Incorrect / Missed Phone No.	Mobile no. missed: https://screenshot.googleplex.com/3f99VTYPGXyWY9H, https://screenshot.googleplex.com/8TjfyFmhTAxpVuF	11/07/2023
				Inquiries	Incorrect / Missed Phone No.	Mobile no. missed: https://screenshot.googleplex.com/3afSZzzFA8nUbz6, https://screenshot.googleplex.com/6eR4kE3k6i2CNvu	11/15/2023

Inquiries

Incorrect / Missed Email ID

Email id missed: https://screenshot.googleplex.com/Adtxo2NLryPgidm, https://screenshot.googleplex.com/8yVv6SLGW6XitfN

11/15/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Work on ZI errors. Use advanced search filters proactively to search the DM on ZI. Can see a good improvement in your quality.					Zoominfo research approaches. Participate actively in team hurdles

[Sumi Devi]

Hi Nikhil,

Here is your Performance Report for 16th  to 30th of November  2023.

Current Quality Rate					98.40%
Number of samples					105

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

1

Inquiries

Incorrect / Missed Address

Wrong address: https://screenshot.googleplex.com/Tsu3yW72QVAKeoY, https://screenshot.googleplex.com/48SxeMZorEyy2RB	11/22/2023

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

4

Inquiries

Incorrect / Missed Email ID

Email id missed: https://screenshot.googleplex.com/9kisdq4P7WZSb4w, https://screenshot.googleplex.com/39SeG6aHDRRtLkX	11/17/2023
Inquiries	Incorrect / Missed Notes (Hashtag)	Wrong GOC tag: https://screenshot.googleplex.com/5dSDUNJAMFWLrcp	11/17/2023

Inquiries

Incorrect / Missed Email ID

Email id missed: https://screenshot.googleplex.com/7DRPQdtFMzb8CXy, https://screenshot.googleplex.com/99kKr5MNZuXsi7r	11/21/2023

Inquiries

Incorrect / Missed Email ID

Email id missed: https://screenshot.googleplex.com/Bumuc4xCsFDSkpK, https://screenshot.googleplex.com/6w9fVB3NpWRP2D6

11/23/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Validate DM location more carefully to avoid Tier 1 errors.

Use advanced search filters proactively to search the DM on ZI.

Apply shared best practices on Zoominfo to avoid errors. Need to be more focused while updating the GOC tags.					Zoominfo research approaches. Validation of DM's address. GOC Notes.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Nikhil,

Here is your Performance Report for 1st  to 15th of December  2023.

Current Quality Rate					98.40%
Number of samples					125

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

1	Activation	Incorrect / Missed Website & Domain	Wrong domain: https://screenshot.googleplex.com/9GE5zjDaEispkth	12/11/2023

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

5

Inquiries

Incorrect / Missed Email ID

Email id missed: https://screenshot.googleplex.com/5P8HuTJUEEVH5tE, https://screenshot.googleplex.com/B3JivYuwtBQjYXJ	12/01/2023

Inquiries

Incorrect / Missed Linkedin

Linkedin missed: https://screenshot.googleplex.com/6mESGJVcVB5Edfh, https://www.linkedin.com/in/godwin-j-8a32349a/	12/08/2023

Inquiries

Incorrect / Missed Email ID

Email id missed: https://screenshot.googleplex.com/9Pchmq7hmkY6KYW, https://screenshot.googleplex.com/BXXrbXioQ8rkgvc	12/08/2023
Activation

Incorrect / Missed Phone No.

Mobile no. missed: https://screenshot.googleplex.com/3UvVJEea7EDVGro, https://screenshot.googleplex.com/9K4hPCkUtUYPGK8	12/13/2023

Inquiries

Incorrect / Missed Email ID

Email id missed: https://screenshot.googleplex.com/u6YZpH2LCwcM2TL, https://screenshot.googleplex.com/BE8MADnyyQuoZy4

12/14/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Work on zoominfo errors. Apply shared research approaches to avoid zoominfo errors. Don't miss to update websites or domains. Use proper filters & keywords to search the DM on Linkedin.					Zoominfo research approaches. Data scrubbing. Check on Tier 2 errors.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Nikhil,

Here is your Performance Report for 16th  to 31st of December  2023.

Current Quality Rate					99.20%
Number of samples					117

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.			0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

3

Inquiries

Incorrect / Missed Industry	Wrong industry: https://screenshot.googleplex.com/3mRVgC7a7B9rHvL, https://screenshot.googleplex.com/8EiboD58iBm9TqS	12/19/2023

Incorrect / Missed Email ID

Email id missed: https://screenshot.googleplex.com/4q7dupXyQLTua2r, https://screenshot.googleplex.com/jyzthXhu9GXAM3X	12/20/2023

Incorrect / Missed Email ID

Email id missed: https://screenshot.googleplex.com/4GqVUSjuMPUV66a , https://screenshot.googleplex.com/7GLb6CgWGAx7bMf

12/29/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Check for the industry carefully. Work on zoominfo errors. Apply advanced search filters to avoid ZI errors					Zoominfo research approaches. Industry identification.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.

Best Regards,

Sumi

[Gargi Katiyar]

Hi Nikhil,

Here is your Performance Report for the 1st.-15th. Jan., 2024

Current Quality Rate					100.00%
Number of samples					101

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

2

Inquiries

Missed / Incorrect : DM	DM missed : https://screenshot.googleplex.com/963HgC3JcrLRhBA https://screenshot.googleplex.com/5uPJDKUsTJYxzbt https://screenshot.googleplex.com/LcReNjsKSBUhsL9	2023-12-01
Inquiries	Missed / Incorrect : DM	DM missed : https://screenshot.googleplex.com/7jcQgMb8tUETosf https://screenshot.googleplex.com/7zY7fM2vV2DCkhu	2023-12-11

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

0

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.

0

Feedback	Action item
Job Well Done! Zero Defects Achieved Zero Defects performance through use of research approach,best practices and the feedback shared with you.	Participate in brainstorming sessions and open discussions.

A follow-up review will be held to determine if the issues and findings were resolved. 

Thanks 

Gargi

To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAAaY5dx-ULKq3Y4661c3XCv43KdOObzeqmJJq9XojCu10sUisg%40mail.gmail.com.

[Gargi Katiyar]

Hi Nikhil,

Here is your Performance Report for the 16th.-31st. Jan., 2024

Current Quality Rate					99.20%
Number of samples					167

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

2

Inquiries

Missed / Incorrect : DM

DM Missed https://screenshot.googleplex.com/AMGNF5tsGrrtJZL https://screenshot.googleplex.com/6DoH2vKhNAJJh56	2024-01-30
Inquiries	Valid account mark as invalid / Invalid account mark as valid	Valid Account marked as invalid https://screenshot.googleplex.com/7kNdy7xo9qHcJFG https://screenshot.googleplex.com/3Hm2VK2tSPqn94i	2024-01-30

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

1

Inquiries

Missed Direct/Alt. : Phone Number

Missed Mobile and Alt. email https://screenshot.googleplex.com/A45YJr5qh9ghEDr https://screenshot.googleplex.com/5s2hv6aAM2ArFZj https://screenshot.googleplex.com/6onKbXxc4cQXFTt

2024-01-30

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.

0

Feedback	Areas of Improvement
Findings –Tier 1 & 2 issues found during the review process. You have the ability to obtain support from QA and team members which increases the success of the overall improvement effort.	Stick to the facts Re-visit the process updates. Follow the research approach that is shared with you while resolving the query or getting a quality markdown. Follow the feedback comments to confirm you are going in the right direction.It can also help deal with issues and challenges before they become major problems. Take a move toward increasing self-awareness.

A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

[Gargi Katiyar]

Hi Nikhil,

Here is your Performance Report for the 1st.-15th. Feb., 2024

Current Quality Rate					99.38%
Number of samples					161

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

2

Inquiries

Missed / Incorrect : DM

DM Missed https://screenshot.googleplex.com/369G8FSN9UKNXKi https://screenshot.googleplex.com/BVeZ6Xo6QS3ABdP	2024-02-05
Wrong : Website/ Domain	"Wrong Domain Wrong Company Name Also DM has left the company tick mark missed Missed to Reject the lead" "https://screenshot.googleplex.com/4u6r5d77WgLmxCX https://screenshot.googleplex.com/5uy3SDDogCBuqfS https://screenshot.googleplex.com/BMpe6FErZq6A6MV "	2024-02-15

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0

Feedback	Areas of Improvement
Findings –Tier 1 issues found during the review process.

You have the ability to obtain support from QA and team members which increases the success of the overall improvement effort.

Follow the research approach that is shared with you while resolving the query or getting a quality markdown.

A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

[Gargi Katiyar]

Hi Nikhil,

Here is your Performance Report for the 16th.-29th. Feb., 2024

Current Quality Rate					97.95%
Number of samples					127

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

4

Inquiries

Missed / Incorrect : DM

DM Missed https://screenshot.googleplex.com/AyWTFaM6ypXnhaA https://screenshot.googleplex.com/4BJUxGqBAa47Bmw https://screenshot.googleplex.com/5RRcrDWA7vzfBjG	2024-02-19
Inquiries	Wrong : Website/ Domain	Wrong domain https://screenshot.googleplex.com/75fayRKCUkraUQ5 https://screenshot.googleplex.com/4jVWcvwrdySSCNu https://screenshot.googleplex.com/BtiXGcX3tPQmCPJ	2024-02-19

Inquiries

Missed / Incorrect : DM

DM Missed https://screenshot.googleplex.com/8a3oK7V4CLM2Csz https://screenshot.googleplex.com/7Nf56SsfMLdxcbf https://screenshot.googleplex.com/A8ehBS6nZBifzhe	2024-02-19

Inquiries

Valid account mark as invalid / Invalid account mark as valid

Valid Account marked as Invalid "Company existence is available on Linkedin https://screenshot.googleplex.com/APSntNrA6x5QUQf https://screenshot.googleplex.com/5ZPnzkk49jd3DjR "	2024-02-27

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

2

Inquiries

Missed / Incorrect : Industry (Or Sub Industry)	Industry Missed https://screenshot.googleplex.com/7776vRygSAqqegY	2024-02-26

Inquiries

Missed Direct/Alt. : Email Id

Alt. email Missed https://screenshot.googleplex.com/74nTFnCNbYoRzyD https://screenshot.googleplex.com/C2V7zCih7qFvqWW https://screenshot.googleplex.com/3PjR5uWXqupj9nH

2024-02-27

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.

0

Feedback	Areas of Improvement

Findings –Tier 1 & 2 issues found during the review process.

You are seeking the necessary support for improvement.

Implementation of Tools and Techniques for DM/Account Validation. Revisit the process changes and updates.

A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

[Gargi Katiyar]

Hi Nikhil,

Here is your Performance Report for the 1st.-15th. March., 2024

Current Quality Rate					98.63%
Number of samples					146

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

4

Inquiries

Missed / Incorrect : DM

DM Missed https://screenshot.googleplex.com/9nYQ8jYRz5Y7e72 https://screenshot.googleplex.com/4sDP39JJSHv9FZ5	2024-03-04

Inquiries

Missed / Incorrect : DM

DM Missed https://screenshot.googleplex.com/By8dhnEX3LqWCUu https://screenshot.googleplex.com/6oqkZaG5xMN53ne https://screenshot.googleplex.com/8kF2rbwYoka6Kbm	2024-03-08

Inquiries

Missed / Incorrect : DM

DM Missed : DM Missed https://screenshot.googleplex.com/6axKSye95AiJQDc https://screenshot.googleplex.com/AgAa9twTRVNBym4 https://screenshot.googleplex.com/BQ82Ea4FSQAPhCd	2024-03-08

Inquiries

Valid account mark as invalid / Invalid account mark as valid

Valid Account marked as Invalid "DM validated : https://screenshot.googleplex.com/A2um3yj6ReWWNoD Website is not working but there is a company existence availbale : https://screenshot.googleplex.com/7XjJFuPkhs8jzx2 https://screenshot.googleplex.com/6VA2nGjWsxWYbw5 https://screenshot.googleplex.com/8RJKEuvyQSKAptR "

2024-03-13

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0

Feedback	Areas of Improvement

Findings –Tier 1 issues found during the review process.

Apparent deficiencies observed in the research skills. You are working attentively to control Tier 2 defects.

Applying Tools & Techniques for DM verification. Communicate to improve DMA-QA Allignment

A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

[Gargi Katiyar]

Hi Nikhil,

Here is your Performance Report for the 16th.-31st. March., 2024

Current Quality Rate					97.42%
Number of samples					31

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

1

Inquiries

Missed / Incorrect : Lead Status Reject	Missed to reject the lead : https://screenshot.googleplex.com/3GsF778hZAmu477 https://screenshot.googleplex.com/3GsF778hZAmu477 https://screenshot.googleplex.com/xZq59Vq6xcpmrxp	2024-03-19

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

1

Inquiries

Missed Direct/Alt. : Email Id

Alt. email missed : https://screenshot.googleplex.com/ACqteL5kw9AWAuM https://screenshot.googleplex.com/9fMwGB9uRuSPpAJ https://screenshot.googleplex.com/BaEth29YyBHHoJi

2024-03-26

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.

0

Feedback	Areas of Improvement

Findings –Tier 1 & 2 issues found during the review process.

You have the capability to present ideas and concepts clearly. You actively participate in team sessions.

Revisit the process changes and updates.

Follow the research approach that is shared with you while resolving the query or getting a quality markdown.

A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

[Sumi Devi]

Hi Nikhil,

Here is  your Performance Report for 1st  to 15th  of April  2024.

Current Quality Rate					98.80%
Number of samples					88

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

1

MQL	Incorrect / Missed Conversion	Incorrect Conversion: https://screenshot.googleplex.com/5GWEKWGfVryQS4w, https://screenshot.googleplex.com/8gVuJ6DWPNaoxFB	04/05/2024

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

2

Inquiries

Incorrect / Missed Email id	Email id missed: https://screenshot.googleplex.com/AnBkFwGEJVHtF4Q , https://screenshot.googleplex.com/8MJherArWZNFnw9	04/09/2024
DM left case	Missed to select the DM left checkbox: https://screenshot.googleplex.com/7TWeooK6srdzxJJ , https://screenshot.googleplex.com/vH8SCzPhSrCfmkh	04/15/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Do re-check your data after processing to avoid errors. Be more proactive while converting a lead,					Data Scrubbing MQL Conversion

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAJm-wfQpM%2BDK%3DVfqgYB7zufzJO3mvKBz6x3XwpVLBJmwq7L%2Bkg%40mail.gmail.com.

[Sumi Devi]

Hi Nikhil,

Here is  your Performance Report for 16th  to 30th  of April 2024.

Current Quality Rate					98.60%
Number of samples					106

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

5	Inquiries	Incorrect / Missed Email id	Email id missed - https://screenshot.googleplex.com/9reLYm8P5KWFrXn , https://screenshot.googleplex.com/AdSM9cGGn8M2gMa	04/19/2024
			Email id missed - https://screenshot.googleplex.com/BohXmNqJLs9dX59 , https://screenshot.googleplex.com/BFaRd9dQTrhc4CC	04/23/2024
			Email id missed - https://screenshot.googleplex.com/UYyb9JW4wAu6sfJ , https://screenshot.googleplex.com/Kf88BNBYbcQgNJF	04/25/2024
		DM left case

Missed to select the DM left checkbox:

https://screenshot.googleplex.com/5zHi2hU9GpgzBgf , https://screenshot.googleplex.com/9RwxKWnPqzN4P2U	04/26/2024
Incorrect / Missed Ph. No.	Missed Mobile no. - https://screenshot.googleplex.com/AgTMgHaMKBgpqWt , https://screenshot.googleplex.com/8ZzgiYuNTuEzNFK	04/26/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Need to work on Zoomino Errors. Be more proactive while enriching any records.					Zoominfo research approaches

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Nikhil,

Here is  your Performance Report for 1st  to 15th  of May 2024.

Current Quality Rate					98.10%
Number of samples					128

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

3	Inquiries	Incorrect/Missed Lead Status	Lead not Rejected - https://screenshot.googleplex.com/7mTbXp4By6DiaDo , https://screenshot.googleplex.com/7KPHyPTjw7HmC8p , https://screenshot.googleplex.com/5bYj9CY9ikWfuwW	05/13/2024
			Lead not Rejected - https://screenshot.googleplex.com/BHB4eRuwTpur7S3 , https://screenshot.googleplex.com/3NCxCQHFvqLc4zp	05/15/2024
		Incorrect/Missed Address	Missed address - https://screenshot.googleplex.com/7QZFkaFkntaTyJT https://screenshot.googleplex.com/43MSqceooRgLzdB	05/10/2024

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

3

Inquiries

Incorrect / Missed Email id

Email id missed - https://screenshot.googleplex.com/3nodaZ4JzJCqJL2, https://screenshot.googleplex.com/M8hhnKK4gUwGLTb, https://screenshot.googleplex.com/7QHJ55Ge4Btuvuv	05/06/2024

Incorrect / Missed Ph. No.

Mobile no Missed - https://screenshot.googleplex.com/8kAitPmshL8FbNM, https://screenshot.googleplex.com/7JKQoCzus2jov7y	05/10/2024
Mobile no Missed - https://screenshot.googleplex.com/4mXXZdbvWrLN4L8, https://screenshot.googleplex.com/moqtQ5otjiuvBmC	05/13/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Need to work on Zoomino Errors.

Be more proactive while Rejecting any lead					Zoominfo research approaches DM left cases

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Nikhil,

Here is  your Performance Report for 16th  to 31st  of May 2024.

Current Quality Rate					98.80%
Number of samples					162

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

1

Inquiries	Incorrect/Missed Address	Updated P.O. box address - https://screenshot.googleplex.com/5zx3aSFNGFDj6Bw	05/24/2024

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

5

Inquiries

Incorrect / Missed Ph. No.	Incorrect Industry - https://screenshot.googleplex.com/4LJpVTfWMVLokni	05/16/2024
Incorrect/Missed Domain	Missed to update the domain - https://screenshot.googleplex.com/4LJpVTfWMVLokni	https://screenshot.googleplex.com/4LJpVTfWMVLokni
Incorrect/Missed Industry	Incorrect industry - https://screenshot.googleplex.com/8je85KipChi9g2w , https://screenshot.googleplex.com/8966E3t6VqgfJtv	05/23/2024
Incorrect/Missed Email ID	Missed Email id - https://screenshot.googleplex.com/A4ZysMeVTjtRS6w , https://screenshot.googleplex.com/9KGpkpwLzebNRpp	05/31/2024
DM left case	Missed to check No longer company box - https://screenshot.googleplex.com/NmJDw6JsLhLZPgc	05/31/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Need to be more careful while processing any records.					Research approaches. Re-check enriched data

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Nikhil,

Here is  your Performance Report for 1st  to 15th  of June 2024.

Current Quality Rate					97.90%
Number of samples					143

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

3

Inquiries

Incorrect/Missed Address

Updated P.O. box address -

https://screenshot.googleplex.com/BFvfw9zewiwKjAV	06/05/2024
Inquiries	DM left case	DM left not verified - https://screenshot.googleplex.com/VZ6HczSekYyxJtq, https://screenshot.googleplex.com/SorGhq7UmcANWe4	06/04/2024
Inquiries	DM left case	DM left not verified- https://screenshot.googleplex.com/73xRcoRWiuL4Y4z, https://screenshot.googleplex.com/BfePccRDjfVYyCG	06/14/2024

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

5

Inquiries

Incorrect/Missed Ph. No.

Mobile no missed - https://screenshot.googleplex.com/5yisnqZXK8nALt9, https://screenshot.googleplex.com/AujFnJVEm6UbJVf	06/07/2024
Incorrect/Missed Email id	Email id missed - https://screenshot.googleplex.com/Ap5eitCPeHZTwJ6, https://screenshot.googleplex.com/6meoS5UwonuvkgZ	06/11/2024
Incorrect/Missed Email id	Email id missed - https://screenshot.googleplex.com/76YXJ4FArC4V7bd, https://screenshot.googleplex.com/9Z5f6BNQa8wvVbg	06/11/2024
Incorrect/Missed Email id	Email id missed - https://screenshot.googleplex.com/4E6Nb5LTpsrYAc7, https://screenshot.googleplex.com/ASQhqUSxtCFvSiw	06/13/2024
Incorrect/Missed Email id	Email id missed - https://screenshot.googleplex.com/5zzS6FGUywd2Z5U, https://screenshot.googleplex.com/6GfRQgBhgFU2cie	06/14/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Need to be more carefull DM left cases. Carefully validate and update the address. Use shared methods to minimize zoominfo errors.					Zoominfo Research approaches. DM left cases. Address validation

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Nikhil,

Here is  your Performance Report for 16th  to 30th  of June 2024.

Current Quality Rate

99.20%

Number of samples					105
Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead

0

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

1

Inquiries

Incorrect/Missed Account	Valid account marked as invalid - https://screenshot.googleplex.com/86fWEd2BRjf7nJV, https://screenshot.googleplex.com/6Uom3aocbDhqknJ, https://screenshot.googleplex.com/rH46k6BEe96nVqp	06/25/2024

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

1

Inquiries

Incorrect/Missed Email id

Email id missed- https://screenshot.googleplex.com/4tbsbL4uzNyfHMh, https://screenshot.googleplex.com/Brt3Hgppqo2DofD

06/21/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Good improvement. Re-check data after processing					Re-check data after processing

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi