Scorecard - Manil Jain

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Vaibhav Goyal

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Jan 17, 2023, 12:55:08 PM1/17/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here is your Performance Report for 1st to 15th Jan.


Current Quality % =98.50%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found11
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.24
Formatting Error3
Incorrect Hashtag4
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-01-03InquiriesTier 2Wrong Domain and addressWebsite not updated - https://screenshot.googleplex.com/Auq2t8TbV8zNfU7
2023-01-10InquiriesTier 2MIssed / Wrong notes or Hashtag# Tags not updated - https://screenshot.googleplex.com/Av2uHdyMzRuuMxf
2023-01-10InquiriesTier 2Missed to update emailAlternate email and direct phone missed - https://screenshot.googleplex.com/5952s2yFKSDzVCU, https://screenshot.googleplex.com/A66nkJkZqeyFRZw
https://screenshot.googleplex.com/3DaKfLhAeJhCA3T
2023-01-11InquiriesTier 1Not be able to find DMValid lead marked as invalid - dm found - https://screenshot.googleplex.com/mdU39usybNU2Nkn, https://www.linkedin.com/in/komal-pandhare-a2a77a172/
2023-01-11InquiriesTier 2Missed linkedinLinkedin missed - https://screenshot.googleplex.com/9khD2pZ4bUAJe4a, https://www.linkedin.com/in/anuradha-mahato-879408229/
Areas of Improvement
Action Item
Feedback
While reviewing your Leads, there have been very basic mistakes from your end
I can find these by simple keywords search which I already conveyed to you.
Avoid Distraction.
Use proper tools & techniques.
1:1, Feedback
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Previous Quality Rate % Last 3 Cycles (15 days)
16-31 DecNA
1-15 DecNA
16-30 NovNA


We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Feb 2, 2023, 2:20:52 PM2/2/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here is your Performance Report for 16th to 31st Jan.


Current Quality % =98.80%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found11
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.2
3
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
InquiriesTier 2Missed to update email
InquiriesTier 1Not be able to find DM
Areas of Improvement
Action Item
Feedback
Zoominfo
Linkedin
Research Techniques for DM Verification
Avoid Distraction.
Use proper tools & techniques.
1:1, Feedback
While reviewing your Leads, there have been very basic mistakes from your end
I can find these by simple keywords search which I already conveyed to you.
Use research techniques shared with you to Find the DM
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Previous Quality Rate % Last 3 Cycles (15 days)
1-15 Jan98.50%
16-31 DecNA
1-15 DecNA

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Feb 17, 2023, 11:33:30 AM2/17/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here is your Performance Report for 1st to 15th Feb.


Current Quality % =99.20%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found11
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.21
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-02-07
InquiriesTier 2Missed to update email
InquiriesTier 1Not be able to find DM
Areas of Improvement
Action Item
Feedback
Zoominfo
Linkedin
Research Techniques for DM Verification

1:1, Feedback
You have improved from the previous scorecard
But still you have committed some errors there have been very basic mistakes from your end

I can find these by simple keywords search which I already conveyed to you.
Use research techniques shared with you to Find the DM
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Avoid Distraction.
Use proper tools & techniques
Previous Quality Rate % Last 3 Cycles (15 days)
16-31 Jan98.80%
1-15 Jan98.50%
16-31 DecNA

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Mar 1, 2023, 11:21:36 AM3/1/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here is your Performance Report for 16th to 28th Feb.


Current Quality % =99.70%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.21
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-02-22
InquiriesTier 2Wrong linkedin link
Areas of Improvement
Action Item
Feedback
Linkedin
Feedback & 1:1 Sessions.
You are doing good in terms of quality as you improved a bit from the last time but still you need to be more focused while picking Linkedin link
Previous Quality Rate % Last 3 Cycles (15 days)
1-15 Feb99.20%
16-31 Jan98.80%
1-15 Jan98.50%

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Mar 16, 2023, 10:33:33 AM3/16/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here is your Performance Report for 1st to 15th Mar.


Current Quality % =98.30%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1
2
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.21
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-03-03
InquiriesTier 1Not be able to find DM
Areas of Improvement
Action Item
Feedback
Zoominfo
Linkedin
Research Techniques for DM Verification

1:1, Feedback
While reviewing your leads, there have been very basic mistakes from your end. I can find these by simple keywords search which I already conveyed to you.


Use research techniques shared with you to Find the DM
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Avoid Distraction.
Use proper tools & techniques
Previous Quality Rate % Last 3 Cycles (15 days)
16-28 Feb99.70%
1-15 Feb99.20%
16-31 Jan98.80%

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Apr 5, 2023, 11:53:30 PM4/5/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil

Here is your Performance Report for 16th to 31st Mar.


Current Quality % =99.50%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.2
2
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-03-20InquiriesTier 2Missed Direct/Alt. Email IdGeneric email missed - https://screenshot.googleplex.com/3C9bV9SdmMBQqPs, https://screenshot.googleplex.com/8r7U9wkZzaYhDcY
2023-03-21
InquiriesTier 2Wrong linkedin link
Areas of Improvement
Action Item
Feedback
Zoominfo
Linkedin
Research Techniques for DM Verification

1:1, Feedback
While reviewing your leads, there have been very basic mistakes from your end. I can find these by simple keywords search which I already conveyed to you.

Use research techniques shared with you to Find the DM
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Avoid Distraction.
Use proper tools & techniques
Previous Quality Rate % Last 3 Cycles (15 days)
1-15 Mar98.30%
16-28 Feb99.70%
1-15 Feb99.20%
Total Audits128


We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Apr 17, 2023, 7:41:09 AM4/17/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here is your Performance Report for 1st to 15th Apr.


Current Quality % =100.00%
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.2
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
Areas of Improvement
Action Item
Feedback
Skill Development Training
1:1
You are doing great in terms of quality, Keep up the good work &
I am recommending you a training for your improvement -
Time Management Tips: Communication
Previous Quality Rate % Last 3 Cycles (15 days)
16-31 Mar99.50%
1-15 Mar98.30%
16-28 Feb99.70%
Total Audits100


We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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May 3, 2023, 6:49:15 AM5/3/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here is your Performance Report for 16th to 30th Apr.


Current Quality Rate 99.20%
# of samples101
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found11
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.21
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-04-28
InquiriesTier 2Missed linkedin
Linkedin
Research Techniques for DM Verification
Use research techniques shared with you to Find the DM
Re-Checking leads Before submission.
1:1
Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date RangeQuality Rate# Samples
1-15 Apr100.00%100
16-31 Mar99.50%128
1-15 Mar98.40%80


We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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May 16, 2023, 11:41:04 AM5/16/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here is your Performance Report for 1st to 15th May.


Current Quality Rate 98.30%
# of samples115
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found11
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.2
5
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-05-05InquiriesTier 2Alternate/Direct Phone missedAlt number missed - https://screenshot.googleplex.com/8uAJddL8NLQNN2T, https://screenshot.googleplex.com/8YFVmRPpzobaNdt
2023-05-05
InquiriesTier 2Wrong linkedin link
incorrect linkedin - https://screenshot.googleplex.com/5GiiUJRJxtLF7RA, https://www.linkedin.com/in/harry-howarth-3b86287/
2023-05-05InquiriesTier 1Lead not processedLead not processed - https://screenshot.googleplex.com/4KziQTGCVjrtYS8
2023-05-05InquiriesTier 2Alternate/Direct Phone missedGeneric phone not updated - https://screenshot.googleplex.com/7pL2PoBtvBS46M8, https://screenshot.googleplex.com/6zERyemme5BMEm8
2023-05-09MQL
Tier 2MIssed / Wrong notes or Hashtag
Areas of Improvement
Feedback
Action Item
Zoominfo
Linkedin
Research Techniques for DM Verification
While reviewing your leads, there have been very basic mistakes from your end. I can find these by simple keywords search which I already conveyed to you.
Use research techniques shared with you to Find the DM
Re-Checking leads Before submission.
Used an organized workspace & tab (no unnecessary tabs ).
Avoid Distraction.
Use proper tools & techniques
Feedback session.
Refresher & Best practice sessions.
revisiting the best practices on timely bases
Refer process documents.
Improvement Processes and Techniques must be followed
Take a move toward increasing self-awareness.
Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date RangeQuality Rate# Samples
16-30 Apr99.20%101
1-15 Apr100.00%100
16-31 Mar99.50%128

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Jun 2, 2023, 7:43:32 AM6/2/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is your Performance Report for 16th to 31st May.


Current Quality Rate 99.80%
# of samples145
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.21
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
2023-05-26
InquiriesTier 2Alternate/Direct Phone missed
Areas of Improvement
Feedback
Action Item
Zoominfo
For Phone you need to check zoominfo, Linkedin, and company website without a miss
1:1
Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date RangeQuality Rate# Samples
1-15 May98.30%115
16-30 Apr99.20%101
1-15 Apr100.00%100

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Vaibhav Goyal

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Jul 4, 2023, 6:04:18 AM7/4/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here is your Performance Report for 16th to 30th June.


Current Quality Rate 100.00%
# of samples115
Type of ErrorsTierNumber of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.2
Company name mentioned in Address column,Spelling mistake in website and domain etc.3
DateProjectType of ErrorsCategoriesComments/Screenshots
Areas of Improvement
Feedback
Skill Development Training
You are doing great in terms of quality, Keep up the good work

We will be having a feedback session regarding the same.

Thanks
Vaibhav

Monica Kale

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Jul 17, 2023, 9:01:28 AM7/17/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here's your Performance Report for 1st July to 15th July 2023

Current Quality Rate99.40%
Number of samples139

Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
1
Inquiries
Invalid account marked as valid
07/06/2023
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
1
Inquiries
Missed industry
07/10/2023
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Focus more on Account search.
Use all the mandatory tools along with google search.Spend more time on
lead before marking as Couldn't find person.
Account Validation
Refer to process updates at regular intervals

Please reach out in case of any queries.

Best,
Monica.



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Monica Kale

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Aug 1, 2023, 10:19:11 AM8/1/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here's your Performance Report for 16th July to 31st July 2023

Current Quality Rate99.80%
Number of samples144

Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
NA
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
1
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
NA

Feedback or Comments
Areas of Improvement
Keep up with the process updates
Overall good performance
Doing good in terms of DM validation.
Refer process docs for latest updates.

Please reach out in case of any questions.

Best,
Monica.

Monica Kale

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Aug 16, 2023, 6:39:52 AM8/16/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here is your Performance Report for 1st to 15th Aug. 

Current Quality Rate99.10%
Number of samples117

Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
1
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
2
InquiriesMissed Direct/Alt. Email Id https://screenshot.googleplex.com/9ntutSDFrihFbHm08/02/2023
InquiriesWrong linkedinhttps://screenshot.googleplex.com/8WU7AkWStfAcd2N08/07/2023
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
NA
Feedback or Comments
Areas of Improvement
Focus more on the minor errors. Review docs timely and
reach out in case of doubts
MQL segments
Data scrubbing

Please reach out in case of any questions.

Best,
Monica.

Monica Kale

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Sep 1, 2023, 8:37:54 AM9/1/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here is your Performance Report for 16th - 31st Aug

Current Quality Rate99.30%
Number of samples150

Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
NA
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
NA
Feedback or Comments
Areas of Improvement
Thoroughly follow the advanced research approach in case of DM not found.
Focus more on tier 1 errors.
Doing good in terms of data validation

Please reach out in case of any questions.

Best,
Monica.

Monica Kale

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Sep 16, 2023, 6:46:33 AM9/16/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here is your Performance Report for 1st - 15th Sept

Current Quality Rate99.60%
Number of samples163

Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
NA
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
2
InquiriesMissed Direct/Alt. Email Id
InquiriesMissed Direct/Alt. Email Id
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
NA
Feedback or Comments
Areas of Improvement
Stay updated with all the process updates. Review docs timely and
reach out in case of doubts
Use proper methods & combinations to search for additional info on Zoominfo.
Control tier 2 errors.

Please reach out in case of any questions. 

Best, 
Monica.

Monica Kale

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Oct 3, 2023, 12:15:57 PM10/3/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com
Hi Manil,

Here is your Performance Report for 16th Sept - 30th Sept

Current Quality Rate99.20%
Number of samples109

Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
NA
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
NA
Feedback or Comments
Areas of Improvement
Stay updated with all the process updates. Review docs timely and
reach out in case of doubts.
Control tier 2 errors. Alt info from ZI 
Doing good in terms of DM validation

Please reach out in case of any questions. 

Best, 
Monica.

Sumi Devi

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Oct 16, 2023, 5:14:26 AM10/16/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is your Performance Report for 1st  to 15th of October  2023.


Current Quality Rate99.30%
Number of samples130
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.


3



Inquiries

Incorrect / Missed Phone No.

Phone code missed:
 https://screenshot.googleplex.com/4PKESJMHTvJJfBU		2023-10-03

Inquiries

DM Left case

DM left not marked:
 https://screenshot.googleplex.com/9xXk8FmTKwdQj3x 		2023-10-06

Inquiries

Incorrect / Missed Industry

Wrong industry:
https://screenshot.googleplex.com/3HbW7rQ8iJz3gN3,
https://screenshot.googleplex.com/942HBVJcsHkrYpV		2023-10-10

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Carefully validate the DM left cases.
Do cross check the enriched data after enrichment to avoid certain errors.
Check for the services and read about the company brief on Linkedin to identify the correct industry.
Avoid minor enrichment errors.
Data scrubbing errors.
Share best practices.



We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.


Best Regards,

Sumi



To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAAskvynPbdRrzNnbJk-cwpJwfH%2BWXtRYaGYobcZC1D977VyqRA%40mail.gmail.com.

Sumi Devi

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Nov 1, 2023, 8:13:27 AM11/1/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is your Performance Report for 16th  to 31st of October  2023.


Current Quality Rate99.60%
Number of samples135
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.
2


Inquiries

Incorrect / Missed Phone No.

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Be careful while updating the GOC notes in MQL.
Search DM proactively on Zoominfo. Use Proper filters & combinations to find the DM.
Good research skills, keep doing the good work.
Zoominfo.
GOC notes.
Stay aligned with all the recent process updates.



We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.


Best Regards,

Sumi


Sumi Devi

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Nov 17, 2023, 6:02:33 AM11/17/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is your Performance Report for 1st  to 15th of November  2023.


Current Quality Rate99.30%
Number of samples151
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
1


Inquiries


Incorrect / Missed Website &
Domain

Wrong domain:
https://screenshot.googleplex.com/6dztbdKv4wPtjwG

11/14/2023

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.


2



Inquiries

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Do cross check after processing the data to avoid errors like Missed domain & website.
Search DM on Zoominfo more proactively.
Correctly validate the prefilled linkedin url & if it is incorrectly filled don't miss to rectify it.
Zoominfo.
Linkedin.


We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.


Best Regards,

Sumi


Sumi Devi

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Dec 1, 2023, 10:41:34 AM12/1/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is your Performance Report for 16th  to 30th of November  2023.


Current Quality Rate99.30%
Number of samples162
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
1

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

2


Inquiries

Incorrect / Missed LinkedinMissed Linkedin:
https://screenshot.googleplex.com/AQgK9ZBChHHHiKF,
https://www.linkedin.com/in/nirmal-data-scientist/ 		11/17/2023

InquiriesPhone code MissedWrong phone code :
https://screenshot.googleplex.com/Ao5sbrBnxncydv7 		11/28/2023
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Validate DM location more carefully to avoid Tier 1 errors.
Search for the DM's linkedin profile more proactively.
Don't miss to update the phone country code.
Validation of DM's address.
Linkedin

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.


Best Regards,

Sumi


Sumi Devi

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Dec 17, 2023, 3:25:10 PM12/17/23
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is your Performance Report for 1st  to 15th of December  2023.


Current Quality Rate98.80%
Number of samples121
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
1


Inquiries


Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.


3




Inquiries

Inquiries

Incorrect / Missed Industry

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Proactively validate DM location & update the address accordingly.
Use proper filters & keywords to search the DM on Linkedin.
Re-check your data after processing to avoid certain errors like Company name not changed
Validation of DM's address.
Data scrubbing.


We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.


Best Regards,

Sumi


Sumi Devi

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Jan 2, 2024, 7:10:12 AM1/2/24
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is your Performance Report for 16th  to 31st of December  2023.


Current Quality Rate99.70%
Number of samples200
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
0


Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

2



Inquiries



Incorrect / Missed Ph No.

Mobile no. missed:
https://screenshot.googleplex.com/s9ugobVi6qVLD9r

12/22/2023

Incorrect / Missed Email ID

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Work on zoominfo errors.
Apply advanced search filters to avoid ZI errors

Zoominfo research approaches.
Industry identification.


We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.


Best Regards,

Sumi


Gargi Katiyar

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Jan 17, 2024, 5:46:24 AM1/17/24
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is your Performance Report for the 1st.-15th. Jan., 2024

Current Quality Rate99.75%
Number of samples122
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.1Inquiries
Missed / Incorrect : Company NameCompany Name missed https://screenshot.googleplex.com/4ZwKYN9honoXpAo2024-01-15
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.0

FeedbackAreas of Improvement
Findings –Tier 2 defect found during the review process.

You have the appropriate skills to do the necessary work.


Follow the feedback comments to confirm you are going in the right direction.


A follow-up review will be held to determine if the issues and findings were resolved. 
Thanks 
Gargi

To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAAaY5dyrmSkfGOEZ9s5UYWuL7DGqytz0DSKtmA0SBWAyfZGVgw%40mail.gmail.com.

Gargi Katiyar

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Feb 1, 2024, 5:05:08 AM2/1/24
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is your Performance Report for the 16th.-31st. Jan., 2024

Current Quality Rate98.70%
Number of samples117
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
3
Inquiries
Missed / Incorrect : DMDM Missed https://screenshot.googleplex.com/AxmuJWAZwjfUseP https://screenshot.googleplex.com/6EUnXzBdd28URVE https://screenshot.googleplex.com/3JgxmoeDMFoWfd8 2024-01-16
Valid account mark as invalid / Invalid account mark as validValid Account marked as Invalid https://screenshot.googleplex.com/4qvBJQw8hefkTqH https://screenshot.googleplex.com/7CdFK7kAjD8UwkS https://screenshot.googleplex.com/AZsZtgZxxA4BqAp https://screenshot.googleplex.com/64rWaZc7Db34nRS 2024-01-16
Wrong : Website/ Domain"Wrong domain
https://ncs-i.com/ is neither working nor it exists
https://ncs-i.com/ is used as email domain by https://www.ncs.co/" "https://screenshot.googleplex.com/3fK6p8KYwk6m2uf https://screenshot.googleplex.com/3EQem35AM93hk9Q
https://screenshot.googleplex.com/7avrjpFKYHoR7Tm "		2024-01-23
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.0

Feedback
Action item
Findings –Tier 1 issues found during the review process.

Actively participates in team sessions.

Implementing the shared techniques for Account validation.
Applying Tools & Techniques for DM verification.
Communicate to improve DMA-QA Alignment




A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

Gargi Katiyar

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Feb 16, 2024, 5:53:00 AM2/16/24
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is your Performance Report for the 1st.-15th. Feb., 2024

Current Quality Rate99.36%
Number of samples125
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found1Inquiries
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.1Inquiries
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.0

Feedback
Areas of Improvement
Findings –Tier 1 & 2 defects found during the review process.


You have the appropriate skills to do the necessary work.
DM Validation techniques.

Follow the research approach that is shared with you while resolving the query or getting a quality markdown.


A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

Gargi Katiyar

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Mar 1, 2024, 9:52:14 AM3/1/24
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is your Performance Report for the 16th.-29th. Feb., 2024

Current Quality Rate99.01%
Number of samples151
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
3
Inquiries
Missed / Incorrect : DM
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.0

Feedback
Areas of Improvement
Findings –Tier 1 issues found during the review process.


You have the ability to obtain support from QA and team members which increases the success of the overall improvement effort.

You are Working attentively to control Tier 2 defects.
Follow the research approach for DM validation that is shared with you while resolving the query or getting a quality markdown.



A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

Gargi Katiyar

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Mar 19, 2024, 7:23:21 AM3/19/24
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is your Performance Report for the 1st.-15th. March., 2024

Current Quality Rate98.39%
Number of samples112
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
3
InquiriesMissed / Incorrect : DM
InquiriesMissed / Incorrect : DM
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.1Inquiries
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.0

Feedback
Areas of Improvement
Findings –Tier 1 & 2 issues found during the review process.



You have the ability to obtain support from QA and team members which increases the success of the overall improvement effort.

You are working attentively to control Tier 2 defects.
Follow the research approach for DM validation that is shared with you while resolving the query or getting a quality markdown.


A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

Gargi Katiyar

unread,
Apr 1, 2024, 7:34:25 AM4/1/24
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is your Performance Report for the 16th.-31st. March., 2024

Current Quality Rate100.00%
Number of samples64
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.

FeedbackAreas of Improvement
Job Well Done!
Achieved Zero Defects performance through use of research approach,best practices and the feedback shared with you.








Determining what lessons have been learned after this phase is completed.
The objective should be to document which behaviors helped determine, maintain or increase quality standards (these might be used in future phases), and which ones didn't.


A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

Sumi Devi

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Apr 16, 2024, 11:28:32 AM4/16/24
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is  your Performance Report for 1st  to 15th  of April  2024.

Current Quality Rate100.00%
Number of samples81
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead

0

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.
0

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
No errors found. Keep up the great work.
Try to share your performance tips & practices with the team.


We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.


Best Regards,

Sumi



To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAJm-wfSde7RnNURgOSp5PDAx90MoQ8P3ku4A%3DQ7OtuE04DO4eg%40mail.gmail.com.

Sumi Devi

unread,
May 2, 2024, 5:50:33 AM5/2/24
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is  your Performance Report for 16th  to 30th  of April 2024.

Current Quality Rate99.60%
Number of samples138
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead 0

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.
2


Inquiries


Incorrect / Missed Title

Incorrect Title -
https://screenshot.googleplex.com/5FS8uYKVBhz5pSX ,
https://screenshot.googleplex.com/BVatJJFDRSh8WtL 		04/19/2024

DM source missed

DM source missed -
https://screenshot.googleplex.com/5FWiq2KigSzXEJB 		04/22/2024

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0

Feedback or Comments
Areas of Improvement
Be a little more proactive while enriching any record.
Do recheck data after processing to avoid errors.
Doing well. Good research skills.
Recheck data before moving to the next record.


We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.


Best Regards,

Sumi

Sumi Devi

unread,
May 16, 2024, 6:31:50 AM5/16/24
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is  your Performance Report for 1st  to 15th  of May 2024.

Current Quality Rate99.20%
Number of samples121
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead 0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
2


Activation

Missed/Incorrect domain

Incorrect Domain -
https://screenshot.googleplex.com/C2j69FAGfL6d9XZ,
https://screenshot.googleplex.com/3N6FALV9VCeaUzH,		05/08/2024

Inquiries

Missed/Incorrect Lead statusLead not Rejected
https://screenshot.googleplex.com/xo6z3mjdU9ZSxQ3		05/10/2024

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.
0

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0
Feedback or Comments
Areas of Improvement
Try to minimize Tier 1 errors
Work on Tier 1 errors



We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.


Best Regards,

Sumi

Sumi Devi

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Jun 3, 2024, 11:37:56 AM6/3/24
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is  your Performance Report for 16th  to 31st  of May 2024.

Current Quality Rate99.80%
Number of samples151
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead 0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0
Feedback or Comments
Areas of Improvement
Good improvement
Check on Zoominfo error



We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.


Best Regards,

Sumi

Sumi Devi

unread,
Jun 17, 2024, 11:35:21 AM6/17/24
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is  your Performance Report for 1st  to 15th  of June 2024.

Current Quality Rate99.60%
Number of samples143
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead 0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

2


Inquiries

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0
Feedback or Comments
Areas of Improvement
Do recheck data after processing to avoid certain errors.

Re-Check enriched data before moving to the next record


We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.


Best Regards,

Sumi

Sumi Devi

unread,
Jul 8, 2024, 5:30:16 AM7/8/24
to Manil Jain, Arpit Arora, gocclou...@googlegroups.com, Ramcharan Rajamohan
Hi Manil,

Here is  your Performance Report for 16th  to 30th  of June 2024.

Current Quality Rate99.60%
Number of samples125
Tier & Type of ErrorsNo. of ErrorsProjectError CategoriesComments/ScreenshotsDate
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead 0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.
1InquiriesIncorrect / Missed Address
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.
0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.
0
Feedback or Comments
Areas of Improvement
Doing good, avoid Tier 1 error
Re-Check enriched data before moving to the next record


We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.


Best Regards,

Sumi

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