Kumar vishal scorecard (16th Dec - 31st Dec -23)
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Rajesh Kumar
Jan 2, 2024, 9:14:15 AM1/2/24
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to Kumar Vishal, gocclou...@googlegroups.com, Ramcharan Rajamohan, Ishant Kurra
Hi Vishal,
Here is your Performance Report for 16th Dec - 31st Dec -23.
| Current Quality Rate | 99.60% | ||||||
| Number of samples | 81 | ||||||
| Tier & Type of Errors | No. of Errors | Project | Error Categories | Comments/Screenshots | Date | ||
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc. | 0 | ||||||
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc. | 1 | Inquiries | Missed : DM source | Given linkedin not working , DM source missed https://screenshot.googleplex.com/9orX8wfPNUGtjhH, https://screenshot.googleplex.com/AaE7w8JjwgZpzaV | 2023-12-18 | ||
| Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. | 0 | ||||||
Feedback or Comments | Areas of Improvement | ||||||
Missed DM source | Always put dm source. | ||||||
Thanks,
Rajesh
On Mon, Dec 18, 2023 at 10:22 PM Rajesh Kumar <kumar...@googleoperationscenter.com> wrote:
Hi Vishal,Let me know in case of any help required.Here is your Performance Report for 1st Dec - 15th Dec -23.
Current Quality Rate 97.30% Number of samples 128 Tier & Type of Errors No. of Errors Project Error Categories Comments/Screenshots Date Inquiries Missed / Incorrect : DM DM not verified ,Title missing, DM source missing , https://screenshot.googleplex.com/9vp5gL9pJJBJ6AA 2023-12-01 Inquiries Lead not processed Lead not processed ,https://screenshot.googleplex.com/5wbTssDWzZxpwmW 2023-12-12 Inquiries Missed / Incorrect : Linkedin Linkedin missing ,https://screenshot.googleplex.com/6345P3XTapFDjey , https://screenshot.googleplex.com/8zMpZDD92W3KYfM 2023-12-01 Inquiries Wrong : Notes ( Hashtags ) Wrong notes for left case ,https://screenshot.googleplex.com/4KkXCoi6PctV9nR 2023-12-06 Inquiries Missed / Incorrect : Industry (Or Sub Industry) Industry missing , https://screenshot.googleplex.com/VL53kbqXVqiQbEw ,https://screenshot.googleplex.com/AkZw9Hu8RhymPV6 2023-12-06 Inquiries Missed / Incorrect : Industry (Or Sub Industry) Industry missing ,https://screenshot.googleplex.com/4wPZT5w9PS6Qp6w ,https://screenshot.googleplex.com/A9xXMwfD8tP9ZKK 2023-12-06 Inquiries Missed Direct/Alt. : Phone Number Mobile number missing ,https://screenshot.googleplex.com/3Lgjc9GmfKZvsNz ,https://screenshot.googleplex.com/9yn4JRWBp7XNtRD 2023-12-07 Inquiries Wrong : Notes ( Hashtags ) Rejected notes missing ,https://screenshot.googleplex.com/3HLTyCoMLHiyRSk 2023-12-07 Inquiries Missed / Incorrect : Industry (Or Sub Industry) Industry missing ,https://screenshot.googleplex.com/vkmD8AyfLZtEech ,https://screenshot.googleplex.com/5znxC9STkmpLYWU 2023-12-08 Inquiries Missed Direct/Alt. : Phone Number Mobile number missing ,https://screenshot.googleplex.com/AXu5aKUnKntbpVg , https://screenshot.googleplex.com/AsjtiNAL69bR2Yb 2023-12-08 Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. 0
Linkedin missing
Phone and alt email missed
Industry missing
Make a checklist and check before submission.
For phone and alt email, always check in zoominfo.
.Thanks,RajeshOn Mon, Dec 4, 2023 at 1:54 PM Rajesh Kumar <kumar...@googleoperationscenter.com> wrote:Hi Vishal,Here is your Performance Report for 16th Nov - 30th Nov -23.
Current Quality Rate 98.20% Number of samples 17 Tier & Type of Errors No. of Errors Project Error Categories Comments/Screenshots Date Inquiries Missed : DM Left Mention / Tick mark DM left the company , https://screenshot.googleplex.com/39p7JVqY3nQQ6oZ ,https://screenshot.googleplex.com/3B27JGtAimoH5Gd 2023-11-30 Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. 0
DM left not mentioned
.Let me know in case of any help required.Thanks,Rajesh
Gargi Katiyar
Jan 17, 2024, 5:18:26 AM1/17/24
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to Kumar Vishal, gocclou...@googlegroups.com, Ramcharan Rajamohan, Ishant Kurra
Hi Vishal,
Here is your Performance Report for the 1st.-15th. Jan., 2024
| Current Quality Rate | 99.06% | ||||||
| Number of samples | 106 | ||||||
| Tier & Type of Errors | No. of Errors | Project | Error Categories | Comments/Screenshots | Date | ||
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found |
2 | Inquiries | Missed / Incorrect : DM |
| Inquiries | Missed / Incorrect : DM |
| Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc. |
| 0 |
| Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. | 0 | ||||||
Feedback | Action item |
| Findings –Tier 1 issues found during the review process. Apparent deficiencies observed in the core skills. | Apply various techniques for DM research. Strive to be proactive,identify and plan for controlling defects and to decrease the error rate. Follow the research approach that is shared with you while resolving the query or getting a quality markdown. Follow the feedback comments to confirm you are going in the right direction.It can also help deal with issues and challenges before they become major problems. Take a move toward increasing self-awareness. |
A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi
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Gargi Katiyar
Feb 1, 2024, 4:57:47 AM2/1/24
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to Kumar Vishal, gocclou...@googlegroups.com, Ramcharan Rajamohan, Ishant Kurra
Hi Vishal,
Here is your Performance Report for the 16th.-31st. Jan., 2024
| Current Quality Rate | 95.60% | ||||||
| Number of samples | 115 | ||||||
| Tier & Type of Errors | No. of Errors | Project | Error Categories | Comments/Screenshots | Date | ||
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found | 2 | Inquiries | ||
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc. |
2 | Inquiries Inquiries | Missed / Incorrect : Company Name | Missed company name https://screenshot.googleplex.com/7JNXyZyQ44xCqLR https://screenshot.googleplex.com/4fsb3gxkQM4pV9Q | 2024-01-17 |
| Missed : DM source | "Wrong DM Validation Source Added the vector SS in DM source" https://screenshot.googleplex.com/3iB9fkgtSQnVwBo https://screenshot.googleplex.com/Aq8uiJNJeh8rxF3 | 2024-01-23 |
| Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. | 0 | ||||||
Feedback | Areas of Improvement |
Findings –Tier 1 issues found during the review process. |
| Apparent deficiencies observed in the research skills. | Applying Tools & Techniques for DM verification. Fetching DM related Direct information Referring to Process Updates at regular intervals Communicate to improve DMA-QA Alignment |
A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi
Thanks
Gargi
Gargi Katiyar
Feb 16, 2024, 5:46:41 AM2/16/24
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to Kumar Vishal, gocclou...@googlegroups.com, Ramcharan Rajamohan, Ishant Kurra
Hi Vishal,
Here is your Performance Report for the 1st.-15th. Feb., 2024
| Current Quality Rate | 93.13% | ||||||
| Number of samples | 160 | ||||||
| Tier & Type of Errors | No. of Errors | Project | Error Categories | Comments/Screenshots | Date | ||
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found |
16 |
Inquiries | Missed / Incorrect : DM |
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc. |
10 |
Inquiries | Missed / Incorrect : Company Name |
| Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. | 0 | ||||||
Feedback | Areas of Improvement |
Findings –Tier 1 & 2 issues found during the review process. You have implemented the research techniques shared with you for the non-english region and have shown improvement in DM missed error. However Tier 2 defects have raised which majorly includes "Company name missed" error. Also you are seeking help from the buddy and QAs for improvements which is appreciating. |
Applying Tools & Techniques for DM verification. |
| Fetching DM related Direct information. Check all the fields are correctly filled before saving the lead. |
Referring to Process Updates at regular intervals |
| Communicate to improve DMA-QA Alignment. |
A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi
Thanks
Gargi
Gargi Katiyar
Mar 1, 2024, 9:47:59 AM3/1/24
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to Kumar Vishal, gocclou...@googlegroups.com, Ramcharan Rajamohan, Ishant Kurra
Hi Vishal,
Here is your Performance Report for the 16th.-29th. Feb., 2024
| Current Quality Rate | 97.57% | ||||||
| Number of samples | 111 | ||||||
| Tier & Type of Errors | No. of Errors | Project | Error Categories | Comments/Screenshots | Date | ||
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found |
3 | Inquiries | Wrong : Website/ Domain | "Wrong Website Wrong company name https://screenshot.googleplex.com/67SunptMgVMNUJ4 | 2024-02-20 |
| Missed / Incorrect : DM | DM Missed https://screenshot.googleplex.com/8bZyQ4g7B2PsncW https://screenshot.googleplex.com/BAnvS8uqovUQcqn | 2024-02-23 | ||
| Valid account mark as invalid / Invalid account mark as valid |
| Valid Account marked as Invalid Website : https://screenshot.googleplex.com/6fd7jjCUNK83oAf https://screenshot.googleplex.com/9hrVLFDbLSsAJbj https://screenshot.googleplex.com/5umXBtT4oru5PF8 https://screenshot.googleplex.com/3Wk4xFT3wkMzgyF | 2024-02-28 |
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc. |
4 |
Inquiries | Missed Direct/Alt. : Phone Number |
| Mobile and alt. email missed https://screenshot.googleplex.com/DDGRzeGXmuGP77U https://screenshot.googleplex.com/7evPV8JppSfPyzF https://screenshot.googleplex.com/787PS3PPknM6uxu | 2024-02-20 |
| Missed / Incorrect : Company Name |
| Company Name missed https://screenshot.googleplex.com/6jxqgHvRURxQxDv | 2024-02-20 | |
| Missed / Incorrect : Linkedin | Linkedin Missed "https://screenshot.googleplex.com/5nzhTZ9Y4oueYx7 https://screenshot.googleplex.com/AtaYKsWyarsZikh https://screenshot.googleplex.com/AxMmtb7gn6YPkB9 " | 2024-02-20 |
| Missed Direct/Alt. : Phone Number | Missed Alt. Phone and Email https://screenshot.googleplex.com/4hUdGwmHnL6TRC8 https://screenshot.googleplex.com/6tDeSXhnY7THmWD https://screenshot.googleplex.com/36xEBcKpwtLPCDM | 2024-02-21 |
| Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. | 0 | ||||||
Feedback | Areas of Improvement |
Findings –Tier 1 & 2 issues found during the review process. |
| Improvement in DM missed errors. Improvement in Company Name missed errors. You have implemented the research techniques shared. |
Fetching DM related Direct information. Check all the fields are correctly filled before saving the lead. Referring to Process Updates at regular intervals Communicate to improve DMA-QA Alignment. |
A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi
Thanks
Gargi
Gargi Katiyar
Mar 19, 2024, 7:20:30 AM3/19/24
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to Kumar Vishal, gocclou...@googlegroups.com, Ramcharan Rajamohan, Ishant Kurra
Hi Vishal,
Here is your Performance Report for the 1st.-15th. March., 2024
| Current Quality Rate | 97.04% | ||||||
| Number of samples | 145 | ||||||
| Tier & Type of Errors | No. of Errors | Project | Error Categories | Comments/Screenshots | Date | ||
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found |
5 | Inquiries |
| Valid account mark as invalid / Invalid account mark as valid |
| Valid Account marked as Invalid DM is availbale with company/website https://screenshot.googleplex.com/BWKDha96gwzGPv9 https://screenshot.googleplex.com/8aDX4bTmEZTmeBE https://screenshot.googleplex.com/8ttC8qDYohexBeQ | 2024-03-01 | |
| Missed / Incorrect : DM | DM Missed https://screenshot.googleplex.com/6KpbxxWuvLm3XZy https://screenshot.googleplex.com/AFB5JhjwtFTawqk https://screenshot.googleplex.com/7LcTU9U8jiU4hUT | 2024-03-04 |
| Missed / Incorrect : DM | DM Missed https://screenshot.googleplex.com/5P6XEEsoEXoBZ4L https://screenshot.googleplex.com/AAREkCeDcD5SEMo https://screenshot.googleplex.com/A2wL9oRiv7fkjWJ | 2024-03-04 |
| Missed / Incorrect : DM | DM Missed : https://screenshot.googleplex.com/84ALg6su5magPok https://screenshot.googleplex.com/5SLoCvsKvP5Fh5D | 2024-03-14 |
| Missed / Incorrect : DM | DM Missed https://screenshot.googleplex.com/8fSFuGL8nFkxpz3 https://screenshot.googleplex.com/Acw8fZxfKTSZn3q | 2024-03-15 |
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc. | 4 | Inquiries | ||
| Missed / Incorrect : Company Name |
| Company Missed https://screenshot.googleplex.com/SXpuQnejgnjecxJ https://screenshot.googleplex.com/AehmVf8zNv6S9UQ https://screenshot.googleplex.com/4MqN8AgknjvMBEU | 2024-03-01 | |
| Missed Direct/Alt. : Email Id | Alt. Email Missed https://screenshot.googleplex.com/39HVCBbWjPf65Ad https://screenshot.googleplex.com/8WwZPKjgwXKdeKh https://screenshot.googleplex.com/95JP4Lf8p5gKdz2 | 2024-03-08 |
| Missed Direct/Alt. : Phone Number | Mobile Missed https://screenshot.googleplex.com/7sCoK5WV6G7SaSV https://screenshot.googleplex.com/AKrH9wa9Zfui6eG https://screenshot.googleplex.com/48kdpYdHa4HYJSw | 2024-03-08 |
| Missed Direct/Alt. : Phone Number | Direct Phone Missed : https://screenshot.googleplex.com/6PDWP7G7DGUB2i8 https://screenshot.googleplex.com/6cCYHbYdeGUWrX4 https://screenshot.googleplex.com/4fJ9SEVZJ3cY2WN | 2024-03-14 |
| Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. | 0 | ||||||
Feedback | Areas of Improvement |
| Findings –Tier 1 & 2 issues found during the review process. |
| Apparent deficiencies observed in core skills. By not learning from quality failures you are doomed to repeat similar defects. Seek the necessary support for improvement. |
Applying Tools & Techniques for DM verification. Fetching DM related Direct information Referring to Process Updates at regular intervals |
A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi
Thanks
Gargi
Gargi Katiyar
Apr 1, 2024, 8:05:30 AM4/1/24
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to Kumar Vishal, gocclou...@googlegroups.com, Ramcharan Rajamohan, Ishant Kurra
Hi Vishal,
Here is your Performance Report for the 16th.-31st. March., 2024
| Current Quality Rate | 97.00% | ||||||
| Number of samples | 60 | ||||||
| Tier & Type of Errors | No. of Errors | Project | Error Categories | Comments/Screenshots | Date | ||
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found | 3 | Inquiries | ||
| Missed / Incorrect : DM | DM Missed : https://screenshot.googleplex.com/4sa7HH8icdMzPMA https://screenshot.googleplex.com/8T3K38mQQbrUrm2 | 2024-03-18 |
| Missed / Incorrect : DM | DM Missed : https://screenshot.googleplex.com/3bBQhhiSYaJwuUo https://screenshot.googleplex.com/6pcWhRb9GQdgxeQ | 2024-03-26 |
| Valid account mark as invalid / Invalid account mark as valid |
| Error : Valid account marked as invalid : https://screenshot.googleplex.com/8QzPkxUCYbuVKZd DM found : https://www.linkedin.com/in/jasmineforuw1983/ Company found : https://www.linkedin.com/company/capital-group/about/ | 2024-03-28 |
| Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc. | 1 | Inquiries | ||
| Missed Direct/Alt. : Email Id | Alt. email Missed : https://screenshot.googleplex.com/7Zvys37LSDjofTz https://screenshot.googleplex.com/5NxLumFz2jRtkcQ https://screenshot.googleplex.com/BDL7Zd2CdUUfJdn | 2024-03-26 |
| Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. | 0 | ||||||
Feedback | Areas of Improvement |
| Findings –Tier 1 & 2 issues found during the review process. |
| Incremental improvement in the defects. The adherence to quality standards, and the observance to best practices is being employed. | Determining what lessons have been learned after this phase is completed. The objective should be to document which behaviors helped determine, maintain or increase quality standards (these might be used in future phases), and which ones didn't. |
A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi
Thanks
Gargi
Sumi Devi
Apr 16, 2024, 11:33:06 AM4/16/24
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to Kumar Vishal, gocclou...@googlegroups.com, Ramcharan Rajamohan, Ishant Kurra
Hi Vishal,
Here is your Performance Report for 1st to 15th of April 2024.
| Current Quality Rate | 99.70% | ||||||
| Number of samples | 88 | ||||||
| Tier & Type of Errors | No. of Errors | Project | Error Categories | Comments/Screenshots | Date | ||
| Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead | 0 | ||||||
| Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc. | 0 | ||||||
| Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc. | 1 | Inquiries | Incorrect / Missed Email id | Email id missed: https://screenshot.googleplex.com/AkbZmroV8sa8gYF , https://screenshot.googleplex.com/APxu2xm4D3P93kC | 04/08/2024 | ||
| Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. | 0 | ||||||
Feedback or Comments | Areas of Improvement | ||||||
Be careful with zoominfo errors, apply advanced filters on Zoominfo. Doing good. Keep up the great work. | Zoominfo research approaches | ||||||
We will have a 1:1 session to discuss this scorecard.
Feel free to reach out for any questions or concerns.
Best Regards,
Sumi
To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAJm-wfRoLUU-JhXHP%2BTtwKLwLHkiJxCyWT4noLz6ezm23-GEww%40mail.gmail.com.
Sumi Devi
May 2, 2024, 5:50:50 AM5/2/24
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to Kumar Vishal, gocclou...@googlegroups.com, Ramcharan Rajamohan, Ishant Kurra
Hi Vishal,
Here is your Performance Report for 16th to 30th of April 2024.
| Current Quality Rate | 98.50% | ||||||
| Number of samples | 136 | ||||||
| Tier & Type of Errors | No. of Errors | Project | Error Categories | Comments/Screenshots | Date | ||
| Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead | 0 | ||||||
| Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc. |
| 1 | Inquiries | Incorrect / Missed Address | Incorrect Address - https://screenshot.googleplex.com/3ooL2sSzqGy2SdH , https://screenshot.googleplex.com/8wBGb6JQimvKYFR | 2024-04-22 |
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc. |
5 |
Inquiries | Incorrect / Missed Email id |
| Missed Email id - https://screenshot.googleplex.com/9uPNEZS8y5tgW6r , https://screenshot.googleplex.com/6vCm5VEKfUCQ6Ch | 2024-04-18 | |
| Missed Email id - https://screenshot.googleplex.com/5cjrR6WkcDkFa2g , https://screenshot.googleplex.com/8HTDPadS9AhQvTn | 2024-04-22 | |
| Missed Email id - https://screenshot.googleplex.com/oHCkPAwGUpED8Wj , https://screenshot.googleplex.com/ATXtFksmS4VNq45 | 2024-04-24 | |
| Missed Email id - https://screenshot.googleplex.com/3MkwAHvfjpFv3xK , https://screenshot.googleplex.com/4pnvWGkRYenejvy | 2024-04-26 | |
| Incorrect / Missed Ph. No. | Missed Mobile no - https://screenshot.googleplex.com/3j8bQ5fXG6Lo5Vz , https://screenshot.googleplex.com/6JiJVYJeefU6aKn | 2024-04-24 |
| Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. | 0 | ||||||
Feedback or Comments | Areas of Improvement | ||||||
Need to work on Zoominfo errors. Apply shared methods to find the DM on Zoominfo. Proactively validate & update the DM address | Zoominfo research approaches DM Address | ||||||
We will have a 1:1 session to discuss this scorecard.
Feel free to reach out for any questions or concerns.
Best Regards,
Sumi
Sumi Devi
May 16, 2024, 6:31:32 AM5/16/24
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to Kumar Vishal, gocclou...@googlegroups.com, Ramcharan Rajamohan, Ishant Kurra
Hi Vishal,
Here is your Performance Report for 1st to 15th of May 2024.
| Current Quality Rate | 98.00% | ||||||
| Number of samples | 123 | ||||||
| Tier & Type of Errors | No. of Errors | Project | Error Categories | Comments/Screenshots | Date | ||
| Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead | 0 | ||||||
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc. |
3 |
Inquiries | Incorrect / Missed Address |
| Missed address - https://screenshot.googleplex.com/5Wha7StZuTSH6vh , https://screenshot.googleplex.com/g4Cr6ozSuMsYwT9 , https://screenshot.googleplex.com/ByU7wiQxYowX79V | 05/03/2024 | |
| Incorrect address - https://screenshot.googleplex.com/4N6xi3JYV8FGQXa , https://screenshot.googleplex.com/7CQcNkWSFz64CJw , https://screenshot.googleplex.com/6DJvXFc7EDC25Ab | 05/09/2024 | |
| Incorrect / Missed Lead Status | Lead not Rejected - https://screenshot.googleplex.com/B7ramxHc4Rc3ePL | 05/03/2024 |
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc. |
3 | Inquiries | Incorrect / Missed Ph No. | Mobile no. Missed - https://screenshot.googleplex.com/4GiKhKzBnKceFe9 , https://screenshot.googleplex.com/77NPAA3sKhQnaXv | 05/10/2024 |
| Incorrect / Missed Email id |
| Email id missed - https://screenshot.googleplex.com/AswcpBWD93u7VFJ , https://screenshot.googleplex.com/4AfthMeHYbAGDvp | 05/13/2024 | |
| DM left case | Missed to select the DM left checkbox - https://screenshot.googleplex.com/9K7aGA2eqVmpGwu | 05/15/2024 |
| Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. | 0 | ||||||
Feedback or Comments | Areas of Improvement | ||||||
Apply shared methods to find the DM on Zoominfo. Proactively validate & update the DM address |
Work on DM left errors | Zoominfo Errors Try to minimize Tier 1 errors. Need to be more focused while updating the DM address | ||||||
We will have a 1:1 session to discuss this scorecard.
Feel free to reach out for any questions or concerns.
Best Regards,
Sumi
Sumi Devi
Jun 3, 2024, 11:40:51 AM6/3/24
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to Kumar Vishal, gocclou...@googlegroups.com, Ramcharan Rajamohan, Ishant Kurra
Hi Vishal,
Here is your Performance Report for 16th to 31st of May 2024.
| Current Quality Rate | 97.80% | ||||||
| Number of samples | 164 | ||||||
| Tier & Type of Errors | No. of Errors | Project | Error Categories | Comments/Screenshots | Date | ||
| Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead | 0 | ||||||
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc. | 3 | Inquiries | ||
| Incorrect / Missed Account | Processed Accenture account - https://screenshot.googleplex.com/4kaZUJ9hn2HUs4o , https://screenshot.googleplex.com/B6RWj7PgTQmEHup | 05/31/2024 |
| Incorrect /Missed DM | DM found - https://screenshot.googleplex.com/6sG9BkMGB96Uz5Z , https://screenshot.googleplex.com/6ZbHZMA9siZKeQp | 05/28/2024 |
| Incorrect /Missed Address | Incorrect address - https://screenshot.googleplex.com/5cb8wQBvMU3hvuw , https://screenshot.googleplex.com/ZeoxaFYJkrgf28u | 05/21/2024 |
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc. |
| Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. | 0 | ||||||
Feedback or Comments | Areas of Improvement | ||||||
Work on Zoominfo errors. Need to be more careful & Focused while processing any records. Try to minimize errors. Follow and apply all the shared methods to improve your quality | Research approaches skills. Need to be more focused. Enrichment errors. | ||||||
We will have a 1:1 session to discuss this scorecard.
Feel free to reach out for any questions or concerns.
Best Regards,
Sumi
Sumi Devi
Jun 17, 2024, 11:41:15 AM6/17/24
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to Kumar Vishal, gocclou...@googlegroups.com, Ramcharan Rajamohan, Ishant Kurra
Hi Vishal,,
Here is your Performance Report for 1st to 15th of June 2024.
| Current Quality Rate | 97.90% | ||||||
| Number of samples | 134 | ||||||
| Tier & Type of Errors | No. of Errors | Project | Error Categories | Comments/Screenshots | Date | ||
| Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead | 0 | ||||||
| Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc. | 1 | Inquiries | ||
| Incorrect / Missed Lead Rejected | Incorrectly lead rejected - https://screenshot.googleplex.com/3TQzxtXqReZadYG, https://screenshot.googleplex.com/3tuZRNDUd3w4urh | 06/11/2024 |
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc. | 7 | Inquiries | ||
| Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. | 0 | ||||||
Feedback or Comments | Areas of Improvement | ||||||
Work on Zoominfo errors. Need to be more careful & Focused while processing any records. |
Follow and apply all the shared methods to improve your quality |
Research approaches skills. Need to be more focused. Enrichment errors. |
We will have a 1:1 session to discuss this scorecard.
Feel free to reach out for any questions or concerns.
Best Regards,
Sumi
Sumi Devi
Jul 9, 2024, 4:14:38 AM7/9/24
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to Kumar Vishal, gocclou...@googlegroups.com, Ramcharan Rajamohan, Ishant Kurra
Hi Vishal,
Here is your Performance Report for 16th to 30th of June 2024.
| Current Quality Rate | 97.90% | ||||||
| Number of samples | 119 | ||||||
| Tier & Type of Errors | No. of Errors | Project | Error Categories | Comments/Screenshots | Date | ||
| Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead | 0 | ||||||
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc. |
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc. | 5 | Inquiries | ||
| Incorrect /Missed Email id | Email id missed- https://screenshot.googleplex.com/Qd6HoPvsTCZUtQQ, https://screenshot.googleplex.com/9kqDwzxWudtwHr2 | 06/18/2024 |
| Incorrect /Missed Ph no. | Mobile no missed- https://screenshot.googleplex.com/3eCwR6NVnDeQXmv, https://screenshot.googleplex.com/4zMiooq6r9LQ2WM | 06/19/2024 |
| Incorrect /Missed Email id | Email id missed- https://screenshot.googleplex.com/BGuXdoHu98t2cPD, https://screenshot.googleplex.com/4UCNHCWwF57rzuX | 06/20/2024 |
| Incorrect /Missed Email id | Email id missed- https://screenshot.googleplex.com/B2fAib97LVg4u3X, https://screenshot.googleplex.com/4roPW5i9sWN9zFV | 06/21/2024 |
| Incorrect /Missed Email id | Email id missed- https://screenshot.googleplex.com/7cXsuqTUeASKPYg, https://screenshot.googleplex.com/7ZR3Wb3vSHnudRC | 06/24/2024 |
| Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc. | 0 | ||||||
Feedback or Comments | Areas of Improvement | ||||||
Work on Zoominfo errors. Check on DM left cases | Zoominfo research approaches. Need to be more focused with DM left cases. | ||||||
We will have a 1:1 session to discuss this scorecard.
Feel free to reach out for any questions or concerns.
Best Regards,
Sumi
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