Scorecard - Geetika Chawla

[Monica Kale]

Hi Geetika

Here is your Performance Report for 1st Jan - 15th Jan -23.

		Quality = 100%
Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM,Validated Account, Lead not processed, Account not found			1	0
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.			2	0
Formatting Error			3	0
Incorrect Hashtag			4	0
Date	Project	Tier of Error	Categories	Comments/Screenshots
0	0	0	0	0
Areas of Improvement			Action Item	Feedback
Maintain the same quality going forward			Refer docs,reach out in case of queries.	You are doing a fantastic job,keep up the good work and maintain the same quality score. Do check all the mandatory sources while processing a lead
Previous Quality Rate % Last 3 Cycles (15 days)
16-31 Dec			100.00%
1-15 Dec			100.00%
16-30 Nov			Leave

Do let me know if you have any questions 

Best, 

Monica.

[Monica Kale]

Hi Geetika,

Here is your Performance Report for 16th Jan - 31st Jan -23

Quality = 99.4%

Type of Errors

Tier

Number of Errors

Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	0

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.

2

2
Spelling mistake in website and domain, Company name mentioned in Address column			3	0

Date

Project

Tier of Error

Categories

Comments/Screenshots

1/27/2023	Inquiries	Tier 2	Wrong notes	https://screenshot.googleplex.com/5UoCwvfXUrXnL4W
1/31/2023	MQL	Tier 2	Missed Linkedin link	https://screenshot.googleplex.com/AtBsPChBmNdUZkb

Areas of Improvement			Action Item	Feedback

Spend more time on a lead. Data scrubbing Additional info.			Don't miss to update mobile & direct no, if it is easily available on website & Zoominfo Double check the lead before submission .	Overall good performance. Do check the info before moving to the next lead.Keep up the good work. Stay focused & aim for a 100% quality score.

Previous Quality Rate % Last 3 Cycles (15 days)

1-15 Jan

100.00%

16-31 Dec			100.00%
1-15 Dec			100.00%

Do let me know in case of any doubts. 

Best, 

Monica.

[Monica Kale]

Hi Geetika,

Here is your Performance Report for 1st Feb - 15th Feb -23

Quality = 99.4%

Type of Errors

Tier

Number of Errors

Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

1

1

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.

2

0

Spelling mistake in website and domain, Company name mentioned in Address column

3

0

Date

Project

Tier of Error

Categories

Comments/Screenshots

2/8/2023

Inquiries

Tier 1

Invalid ac marked as valid

https://screenshot.googleplex.com/6rU7YN4ywsdAUac

Areas of Improvement			Action Item	Feedback

Data scrubbing Additional info.

Try to avoid Tier 1 cases. Double check the account info and then only mark as valid or invalid

Overall good performance.

Stay focused & aim for a 100% quality score.

Reach out in case of any doubts.

Previous Quality Rate % Last 3 Cycles (15 days)

16-31 Jan

99.40%

1-15 Jan			100.00%
16-31 Dec			100.00%

Do let me know in case of any doubts. 

Best, 

Monica.

[Monica Kale]

Hi Geetika,

Here's your Performance Report for 16th of February to 28th of February 2023.

Quality = 99.3%

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	1
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.			2	0
Spelling mistake in website and domain, Company name mentioned in Address column			3	0

Date

Project

Tier of Error

Categories

Comments/Screenshots

2/16/2023

MQL

Tier 1

Not able to find DM

https://screenshot.googleplex.com/6n7TFMRLkrMLYug

Areas of Improvement			Action Item	Feedback

Data scrubbing Techniques for DM verification			1:1 Feedback Best practice session	Take care of the DM missed cases. Research well for DM & account validation. Follow the feedback provided. Overall good performance.

Previous Quality Rate % Last 3 Cycles (15 days)

1-15 Feb

99.40%

16-31 Jan			99.40%
1-15 Jan			100.00%

Let me know in case of any queries. 

Best, 

Monica.

[Monica Kale]

Hi Geetika,

Here's your Performance Report for 1st March to 15th March 2023.

Quality = 100%

Type of Errors

Tier

Number of Errors

Incorrect/ Missed - Routing/Segment/Conversion,

Verified DM, Validated Account, Lead not processed, Account not found

			1	0

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.

2

0

Spelling mistake in website and domain, Company name mentioned in Address column

3

0

Areas of Improvement			Action Item	Feedback

Data Scrubbing Data Validation			Best practice session Maintain a checklist to follow the Enrichment and Validation process for future references	Keep up the good work and maintain the same going forward Be more focused and careful while searching information and check all the mandatory sources.

Previous Quality Rate % Last 3 Cycles (15 days)

16-28 Feb

99.30%

1-15 Feb			99.40%
16-31 Jan			99.40%

Let me know in case of any queries. 

Best, 

Monica.

[Monica Kale]

Hi Geetika,

Here's your Performance Report for 16th March to 31st March 2023

Quality = 99.6%

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	0

Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.

2

1

Spelling mistake in website and domain, Company name mentioned in Address column

3

0

Date

Project

Tier of Error

Categories

Comments/Screenshots

3/29/2023

Inquiries

Tier 2

Alt email missed

https://screenshot.googleplex.com/9fPA4ipDRYfYLwk

Areas of Improvement			Action Item	Feedback

Data Scrubbing Zoominfo			Best practices Refer documents	Do not miss to provide additional information from ZI, website & linkedin which is easily available. You are doing good in terms of DM validation.

Previous Quality Rate % Last 3 Cycles (15 days)

1-15 Mar

100.00%

16-28 Feb			99.30%
1-15 Feb			99.40%

Sample Size = 70

Let me know in case of any queries. 

Best, 

Monica.

[Monica Kale]

Hi Geetika,

Here's your Performance Report for 1st April to 15th April 2023

Quality = 100%

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	0
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.			2	0
Spelling mistake in website and domain, Company name mentioned in Address column			3	0

Areas of Improvement			Action Item	Feedback

Data Scrubbing Zoominfo			Best practices Refer documents	Maintain the same quality going forward. You have through process knowledge, try and impart with the same with other team members.

Previous Quality Rate % Last 3 Cycles (15 days)

16-31 Mar

99.60%

1-15 Mar			100.00%
16-28 Feb			99.30%

Sample Size = 90

Let me know in case of any queries. 

Best, 

Monica.

[Monica Kale]

Hi Geetika,

Here's your Performance Report for 16th April to 30th April 2023

Current Quality Rate			100.00%
Number of samples			40

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	0
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.			2	0
Spelling mistake in website and domain, Company name mentioned in Address column			3	0

Areas of Improvement			Action Item	Feedback

Data Scrubbing Zoominfo

Best practices Refer documents

Doing good in terms of quality scores. Participate in brainstorming sessions and open discussions. Overall good performance

Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date range			Quality rate	Number of samples
1-15 April			100.00%	90
16-31 Mar			99.60%	70
1-15 Mar			100.00%	70

Let me know in case of any queries. 

Best, 

Monica.

[Monica Kale]

Hi Geetika,

Here's your Performance Report for 1st May to 15th May 2023

Current Quality Rate			99.60%
Number of samples			80

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	0
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.			2	1
Spelling mistake in website and domain, Company name mentioned in Address column			3	0

Date

Project

Tier of Error

Categories

Comments/Screenshots

5/2/2023

Inquiry

Tier 2

DM source missed

https://screenshot.googleplex.com/4joUaLwNKXNERay

Areas of Improvement			Action Item	Feedback

Data Scrubbing Zoominfo

Best practices Refer documents

Don't miss to update mobile & direct no, if it is easily

available on website & Zoominfo. Keep up the

good work. Stay focused & aim for a 100% quality score.

Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date range			Quality rate	Number of samples

16-30 April

100.00%

40

1-15 April			100.00%	90
16-31 Mar			99.60%	70

Let me know in case of any queries. 

Best, 

Monica

[Monica Kale]

Hi Geetika,

Here's your Performance Report for 16th May to 31st May 2023

Current Quality Rate			100.00%
Number of samples			96

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	0
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.			2	0
Spelling mistake in website and domain, Company name mentioned in Address column			3	0

Areas of Improvement			Action Item	Feedback

Data Scrubbing Zoominfo

Best practices Refer documents

Doing a good job in terms of research and validation.

Keep up the good work.

Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date range			Quality rate	Number of samples

1-15 May

99.60%

80

16-30 April			100.00%	40
1-15 April			100.00%	90

Let me know in case of any queries. 

Best, 

Monica.

[Monica Kale]

Hi Geetika,

Here's your Performance Report for 1st June to 15th June 2023

Current Quality Rate			100.00%
Number of samples			72

Type of Errors			Tier	Number of Errors
Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	0
Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Address, Addi. info etc.			2	0
Spelling mistake in website and domain, Company name mentioned in Address column			3	0

Areas of Improvement			Action Item	Feedback

Data Scrubbing Zoominfo

Best practices Refer documents

Maintain a checklist to remember the Enrichment and Validation key points. Participate in brainstorming sessions and open discussions. Doing good in terms of quality.

Previous Quality Rate% v/s # of samples {Last 3 fortnight}
Date range			Quality rate	Number of samples

16 - 31 May

100.00%

96

1-15 May			99.60%	80
16-30 April			100.00%	40

Let me know in case of any queries. 

Best, 

Monica.

[Monica Kale]

Hi Geetika,

Here's your Performance Report for 16th June to 30th June 2023

Current Quality Rate					99.00%
Number of samples					108
Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			1	Inquiry	DM not found	https://screenshot.googleplex.com/3BitVeWTnUCWoZX	06/20/2023
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			2	Inquiry	Wrong GOC owner	https://screenshot.googleplex.com/8sen9nWJxJmJpBc	06/16/2023
				Inquiry	GOC owner missed	https://screenshot.googleplex.com/5RzsyUZJgNFmo8V	06/30/2023
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement
Focus more on the GOC Owner part. Recheck spellings and the format Spend more time on DM validation					GOC Owner field DM Validation

Let me know in case of any queries. 

Best, 

Monica.

[Vikash Delour]

Hi Geetika, Hope you are doing well ! Here is your Cloud process Scorecard performance metrics for [1st - 15th July, 2023].

Current Quality Rate					99.38%
Number of samples					130

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found.			1	MQL	DM not found	Not able to find DM - https://screenshot.googleplex.com/3N6Xd77LyqKvFEG DM Found - https://www.linkedin.com/in/wanderson-de-felipe-oliveira-43475115a/ Direct email & Direct phone missed - https://screenshot.googleplex.com/8dpSKuQLrc4cYDD	07/04/2023

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

1

Inquiries

Missed Direct/Alt. Email Id

Direct email missed - https://screenshot.googleplex.com/6GVoLRrSuVWZEki Direct email found - https://screenshot.googleplex.com/3NiVvmwwwrWMMFJ

07/10/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Need to take care of DM search & Direct information search.					Research approach Zoominfo

We will be having a feedback session regarding the same. Thanks, Vikash Delour

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[Vikash Delour]

Hi Geetika, Hope you are doing well ! Here is your Cloud process Scorecard performance metrics for [16th - 31st July, 2023].

Current Quality Rate					99.56%
Number of samples					181

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found.

1

Inquiries	DM not found	Not be able to find DM -https://screenshot.googleplex.com/6jC883Rd3jUYVem DM Found - https://www.linkedin.com/in/vincemorgan09/	2023-07-27

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

1

Inquiries

DM Left - Not mentioned

DM left not mentioned Linkedin link missed - https://screenshot.googleplex.com/9wyttAgaGpJy9hA Linkedin link found - https://www.linkedin.com/in/judsonstoddard/ Direct email missed - https://screenshot.googleplex.com/VpvWo26yyxmM3Lf

2023-07-26

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Need to recheck the Vector twice before submitting. More focus required on DM  search. Need to work with more focus on tier- 1 and 2 type errors. Recheck the lead before moving to the next.					Research approach Zoominfo Linkedin Recheck the lead info once saved

We will be having a feedback session regarding the same. Thanks, Vikash Delour

[Vikash Delour]

Hi Geetika, Hope you are doing well ! Here is your Cloud process Scorecard performance metrics for [1st - 15th August, 2023].

Current Quality Rate					99.57%
Number of samples					117

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found.

1

Inquiries

DM not found

Not be able to Find DM - https://screenshot.googleplex.com/32nZZtCBJYmnyfk DM Found - https://www.linkedin.com/in/venkat-t-8ba89a161/ , https://screenshot.googleplex.com/A9j5zpoEPLcdsFA	2023-08-08

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

0

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Need to recheck the Vector twice before submitting. More focus required on DM search. Need to work with more focus on tier- 1 type errors. Recheck the lead before moving to the next.

Research approach Zoominfo Linkedin Recheck the lead info once saved

We will be having a feedback session regarding the same. Thanks, Vikash Delour

[Vikash Delour]

Hi Geetika, Hope you are doing well ! Here is your Cloud process Scorecard performance metrics for [16th - 31st August, 2023].

Current Quality Rate					99.75%
Number of samples					118

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found.

0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

1

Inquiries

DM Left - Not mentioned

DM left not mentioned - https://screenshot.googleplex.com/3UyJ6P4kxVPLyDi DM left case - https://screenshot.googleplex.com/5CpWKner96cBxMS

2023-08-28

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Need to recheck the Vector twice before submitting. More focus required on DM left case. Need to work with more focus on tier- 2 type errors. Recheck the lead before moving to the next.

Research approach Zoominfo Linkedin Recheck the lead info once saved

We will be having a feedback session regarding the same. Thanks, Vikash Delour

[Vikash Delour]

Hi Geetika, Hope you are doing well ! Here is your Cloud process Scorecard performance metrics for [1st - 15th September, 2023].

Current Quality Rate					98.60%
Number of samples					136

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found.

2	Inquiries	DM not found	Not be able to DM found - https://screenshot.googleplex.com/9Yv4dkcrftJwxBC DM Found - https://screenshot.googleplex.com/7i3VuJzS7vpPxNc	2023-09-05
	Inquiries	Lead status not Rejected	Status not rejected DM longer case - https://screenshot.googleplex.com/8LtzMRqbw878Kak DM Left - https://screenshot.googleplex.com/4iTq4HQ59fc5u5Y	2023-09-06

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

3
	Inquiries	DM verified source Screenshot missed	DM Verified screenshot missed - https://screenshot.googleplex.com/5JgxQsfh8AgxU6j	2023-09-04
	Inquiries	Alternate/Direct Phone missed	Direct phone Missed - https://screenshot.googleplex.com/qeC29qEVyvaAgv2 Direct phone found - https://screenshot.googleplex.com/7cqkZ85ewB34Dkm	2023-09-06
	Inquiries	Alternate/Direct Phone missed	Direct phone & Direct email missed - https://screenshot.googleplex.com/6s7TMcxRkM3WcM3 Direct phone & Direct email found - https://screenshot.googleplex.com/BDLo2zJqopMTsTZ	2023-09-06

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement
Need to recheck the Vector twice before submitting. More focus required on DM search. Need to work with more focus on tier- 1 and 2 type errors. Recheck the lead before moving to the next.					Research approach Zoominfo Linkedin Recheck the lead info once saved

We will be having a feedback session regarding the same. Thanks, Vikash Delour

[Vikash Delour]

Hi Geetika, Hope you are doing well ! Here is your Cloud process Scorecard performance metrics for [16th - 30th September, 2023].

Current Quality Rate					100.00%
Number of samples					95

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found.			0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.

0

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

You are doing well. You have worked on the feedback given so far and improved a lot. Keep doing the great work.					Follow & share Best practices. Stay aligned with process updates.

We will be having a feedback session regarding the same. Thanks, Vikash Delour

[Sumi Devi]

Hi Geetika,

Here is your Performance Report for 1st  to 15th of October  2023.

Current Quality Rate					100.00%
Number of samples					198

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.			NA	NA	NA
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.			NA	NA	NA

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.

NA

NA

NA

Feedback or Comments					Areas of Improvement

No error found. Keep up the great work.					Share best practices. Stay aligned with all the recent process updates.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.

Best Regards,

Sumi

To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAC_P4K3R2OE%3DC7MQFwRNkF0ocLSxXrFqvHVzLygsOeE7A9sjYA%40mail.gmail.com.

[Sumi Devi]

Hi Geetika,

Here is your Performance Report for 16th  to 31st of October  2023.

Current Quality Rate					100.00%
Number of samples					140

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.			NA	NA	NA
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.			NA	NA	NA
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			NA	NA	NA
Feedback or Comments					Areas of Improvement

No error found. Keep up the great work.

Share best practices. Participate in  team huddle. Identify process related information that could be valuable or beneficial for the team.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Geetika,

Here is your Performance Report for 1st  to 15th of November  2023.

Current Quality Rate					99.80%
Number of samples					145

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.			1	Inquiries	Incorrect / Missed Phone No.	Mobile no. missed: https://screenshot.googleplex.com/A9aP5qMqCdYdRnH, https://screenshot.googleplex.com/C3uLRQyNqVmRH7G	11/08/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Good research skills. Need to be more careful while searching the DM on Zoominfo.					Participate in  team huddle. Share process experience with the team to add value to the project.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Geetika,

Here is your Performance Report for 16th  to 30th of November  2023.

Current Quality Rate					100.00%
Number of samples					147

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

0

NA	NA

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

0	NA	NA

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.

0

NA

NA

Feedback or Comments					Areas of Improvement

No defects found. Keep doing the good work.					Share your experts tips & practices with the team to improve the efficiency & quality as a team.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Geetika,

Here is your Performance Report for 1st  to 15th of December  2023.

No defects found. Good job!					Actively participate in team huddles & share tips or best practices to minimize common defects/errors within the team.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Geetika,

Here is your Performance Report for 16th  to 31st of December  2023.

Current Quality Rate					99.80%
Number of samples					164

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.			0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

1

Inquiries

Phone code Missed

Phone code missed: https://screenshot.googleplex.com/3aWiiTbbX7jsm6a

12/20/2023

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Do cross check the record after enriching to avoid errors. Be more focused while updating the phone code.					Minor enrichment errors.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions and concerns.

Best Regards,

Sumi

[Gargi Katiyar]

Hi Geetika,

Here is your Performance Report for the 1st.-15th. Jan., 2024

Current Quality Rate					100.00%
Number of samples					63

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found

0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0

Feedback	Areas of Improvement
Quality requirements and performance standards are in compliance with the expectations. Ensure that conformance is continually achieved.	Follow the feedback comments to confirm you are going in the right direction. Share your performance management tips with the team.

A follow-up review will be held to determine if the issues and findings were resolved. 

Thanks 

Gargi

To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAAaY5dw8iDHJO5JNfLjx-dZ5uWQePYUHzJuE%3DtwEyD%3Dc5UgvQA%40mail.gmail.com.

[Gargi Katiyar]

Hi Geetika,

Here is your Performance Report for the 1st.-15th. Feb., 2024

Current Quality Rate					100.00%
Number of samples					55

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0

Feedback	Areas of Improvement
Quality requirements and performance standards are in compliance with the expectations. Ensure that conformance is continually achieved.	Follow the feedback comments to confirm you are going in the right direction. Share your performance management tips with the team.

A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

[Gargi Katiyar]

Hi Geetika,

Here is your Performance Report for the 16th.-29th. Feb., 2024

Current Quality Rate					100.00%
Number of samples					141

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0

Feedback	Areas of Improvement

Quality requirements and performance standards are in compliance with the expectations. Ensure that conformance is continually achieved.

Share your performance management tips with the team.

A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

[Gargi Katiyar]

Hi Geetika,

Here is your Performance Report for the 1st.-15th. March., 2024

Current Quality Rate					100.00%
Number of samples					174

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0

Feedback	Areas of Improvement
Quality requirements and performance standards are in compliance with the expectations. Ensure that conformance is continually achieved.	Share your performance management tips with the team.

A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

[Gargi Katiyar]

Hi Geetika,

Here is your Performance Report for the 16th.-31st. March., 2024

Current Quality Rate					100.00%
Number of samples					74

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found			0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Addi. info etc.			0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0

Feedback	Action item

Quality requirements and performance standards are in compliance with the expectations

Ensure that conformance is continually achieved.

As a Subject Matter Expert, make an action plan to implement best practices, and support to improve negative or re-occurring project trends. As a Subject Matter Expert, identify a lesson that needs to be included in the repository. Revisit the process steps with the team to let them know they are going in the right direction. Document project best practices and areas of improvement for next month. Say what's on your mind and communicate any accomplishments to build a closer relationship with the team and provide a more comfortable forum for other folks to speak out.

A follow-up review will be held to determine if the issues and findings were resolved.
Thanks
Gargi

[Sumi Devi]

Hi Geetika,

Here is  your Performance Report for 1st  to 15th  of April  2024.

Current Quality Rate					100.00%
Number of samples					78

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead

0

Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.

0

Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.

0

Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

No errors found. Keep up the great work.					Try to share your performance tips & practices with the team.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

To view this discussion on the web visit https://groups.google.com/d/msgid/goccloud-qateam/CAJm-wfQcWbnJe4TCz%2B%3DV%2B%3DUQ%3DsJy-%3DKF4cSd4_Wq0EeROCY%2BEQ%40mail.gmail.com.

[Sumi Devi]

Hi Geetika,

Here is  your Performance Report for 16th  to 30th  of April 2024.

Current Quality Rate					100.00%
Number of samples					119

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.			0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.			0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement

Doing Well.					Share your best practices with the team.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Geetika,

Here is  your Performance Report for 1st  to 15th  of May 2024.

Current Quality Rate					100.00%
Number of samples					102

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.			0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.			0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement
Doing Well.					Share your best practices with the team.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Geetika,

Here is  your Performance Report for 16th  to 31st  of May 2024.

Current Quality Rate					100.00%
Number of samples					164

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date

Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.			0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.			0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement
Doing Well.					Share your best practices with the team.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Geetika,

Here is  your Performance Report for 1st  to 15th  of June 2024.

Current Quality Rate					100.00%
Number of samples					50

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.			0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.			0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement
Doing Well.					Share your best practices with the team.

Note - sample is less as she is assigned to adhoc task.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi

[Sumi Devi]

Hi Geetika,

Here is  your Performance Report for 16th  to 30th  of June 2024.

Current Quality Rate					100.00%
Number of samples					31

Tier & Type of Errors			No. of Errors	Project	Error Categories	Comments/Screenshots	Date
Tier 0 (Critical Error): Tier 1 & Tier 1 or 2 in a single lead			0
Tier 1: Incorrect/ Missed - Routing/Segment/Conversion, Verified DM, Validated Account, Lead not processed, Account not found etc.			0
Tier 2: Incorrect/Missed - Email/Phone/Direct/Mobile, Linkedin, Industry & Sub-industry, Title, Additional info etc.			0
Tier 3: Company name mentioned in Address column,Spelling mistake in website and domain etc.			0
Feedback or Comments					Areas of Improvement
Doing Well.					Share your best practices with the team.

We will have a 1:1 session to discuss this scorecard. 

Feel free to  reach out for any questions or concerns.

Best Regards,

Sumi