Bluetooth footswitch trigger issue

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David “Milky” Millward

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Mar 30, 2025, 5:50:41 AMMar 30

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Hi, I had some odd behaviour last night at our gig, using GB to play sound effects in songs mainly. I have 2 Bluetooth single foot switches both assigned to ‘Go’ cue (so two people can play cues) plus a 4 button Bluetooth switch set to trigger some hits on a 7th generation iPod touch. After working as normal for the majority of the show, GB seemed to stop highlighting the next cue after one had been played, so when the footswitch was pressed, rather than play the cue it moved the highlight on to the next cue, so I had to hit the switch again to play the cue. Then once again after playing it didn’t highlight the next cue after playing. I’ve never experienced this before. I tested the show at home afterwards with just 1 footswitch connected and it seemed to have the same behaviour briefly then start working again as normal. Any ideas what might have happened?

Brent Lord

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Apr 14, 2025, 2:40:43 PMApr 14

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Hi there --

What does the text of the GO button itself read when you see this behavior? Is it possible that some of your cues have go actions assigned to them? That would explain the playhead remaining on the cue after it is initially started. I'm not sure this necessarily has something to do with the remotes themselves.

Feel free to reach out to sup...@figure53.com or use the in-app Contact Support form. Our Support team would be happy to help you troubleshoot further.