iPad Pro Fade-in glitch.

[Richard B]

Hi there,

I've been using Go Button for many years on a 2nd Gen iPad Pro but i upgraded this week to a 6th Gen iPad Pro and I've noticed a glitch with Go Button when plugged into a usb c adapter. 

When I trigger hits or cues I'm getting an intermittent fade-in, which means I'm missing the impact of the beginning of a cue or hit. (Despite the clip having no fades)

When I first plug in the USB Headphone adapter the hits begin to miss the initial punch as if there's an envelope or fade in. It works for a few seconds and then starts fading clips again. 

Has anyone reported that the USB C connector could be the issue? 

I've also noticed that it also takes a few seconds to realise the USB C is plugged in.

This seriously impacts the use of Go BUtton for some of the faster hits like a 'rimshot' or 'cymbal crash'.

Do you know of any reported issues? 

[Brent Lord]

Hi Richard -

It looks like you've been in contact with Support about this and are investigating some different USB-C adapters.

If you have better success with another brand, please share what you learn here with the group. This will be good info for everyone to have!

Brent

[Simone Mammucari]

Hi there,

Has anyone managed to solve this problem? It is really annoying, and makes the app unusable.

Thank you so much for your answers.

[Brent Lord]

We are hearing reports that some adapters seem to apply a gate when there is no audio signal, probably an attempt to reduce noise, and that a USB-C adapter with a 32-bit DAC might not have that issue.

I don't have specific models that I can recommend unfortunately.  If you come across any that behave better, please share the models here!

Brent