Our current install is having issues with jobs trying to match agents. The doc indicates that job/agent label matching is case-insensitive per this doc
"Note: Resource matching is case-insensitive"
We continuously run into issues where people mistype and the job fails to find an agent until it matches exactly. This has turned into a bit of a support frustration. We did skip a few updates but are currently running 20.7.0. The prior version did not have this issue, afaik.
Is this a bug? Did I misinterpret the documentation?
Thanks.
jason