Should You Or Shouldn’t You Repair Your Kid’s Phone
Mica Withington
You could have asked this on UIX.StackExchange - here nobody seems to ask the question "Why are they telling you their password ?". I think trying to educate people with audio messages or warnings won't cut the deal. Most people know they shouldn't tell their password anyone without a good reason.
Should You or Shouldnt You Repair Your Kids Phone
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You should ask users why they need to clarify their password and you will probably find a reason in communication with the user / in the user interface which leads to so many people feeling the need to clarify their password via phone.
What if you started each conversation by asking a customer for the answer to some pass-phrase that only he or she should know? A similar option has been used as an extra measure for a long time at a company I used to work for, where security is relatively high, and I have a hunch it just may help sidestep problems like yours.
What would this achieve?
Two things, I would hope: Firstly, it should improve your security, even if only marginally. The information may be stored in plain text, with everyone working at the help desk having access, and it would probably be the case that many of the answers would be easily guessed, especially if an attacker did a little research before calling you. Even so, this should still make it just a little more difficult to impersonate one of your customers over the phone without triggering any suspicion.
Secondly, and more importantly for your particular problem, this should make it clear to the caller that you have in fact identified them, and are looking at their customer data right now. The idea here is that you actually allow your customer to be helpful. That is, after all, probably why they are so eager to give you their passwords, right?
You can and should keep trying to educate your users about issues like this, but there will always be users who are ignorant of this, or who do not take it seriously. Whenever that happens, make sure to politely inform your users once again about it, and tell them you have a policy that requires them to reset their password now that it has been revealed.
Personally, if someone is already unaware that they should not tell the helpdesk their password, then reactively resetting their password would most likely make them angry - even if it's good practice to ensure that only they know their password. If it's extremely sensitive information, it's a must. Otherwise, I think having some kind of a recording before a call is picked up might help - "Your call may be recorded for quality assurance purposes. Remember to never reveal your password to anyone - including the Help Desk."
People are used to trusting the people that they ask for help, else they would not ask them... Doctors, therapists, auto repair, appliance service, etc. For example, yesterday I took my car in to the shop for a repair. It would be absurd if they said, "Do NOT under any circumstances give any of our staff (or any other person) the key to your car!" Inside my car were the usual documents which show my name and address (car registration paper, insurance documentation) and I also have a key to my apartment hidden inside the car as well (in case I ever lock myself out somehow, and there is a spare car key in my wallet). It is possible that bad people work at the car shop, but unlikely.
It is becoming more and more popular for people to try and fix their own phones. It may be a biased opinion, but this is a bad idea. Here is why. When you are fixing your phone there is 1 good outcome, you fix your phone. There are many bad outcomes where you can damage your phone beyond repair.
1. Watch a YouTube video on how to fix your phone
-The phone they are repairing has already been opened and repaired, multiple times. This makes it much easier to repair.
-The person fixing the phone has a lot of experience fixing them, making it much easier for them to fix it.
If you had two base stations that were flashing blue (Trying to connect to your network) you had other problems. Do your replacement bases have a solid blue light that stays on all the time? Did you call support on the phone and ask them how to connect your cams to the new bases? I have no idea what will happen now if you delete the cams from the app. You really need to talk to WYZE on the phone about deleting cams that are not online. Did you set the new bases up with the same network names and passwords on the 2.4 network?
I still have my original base which was working just fine. WYZE sent me another base to test for an issue unrelated to the original base. I deleted old base and cams online, set up new one and it has been working for 19 months.
Support: 206-339-9646 or 1 844-999-3226
A broken clothes dryer is a significant inconvenience to your household. The good news is there may be a few minor DIY clothes dryer repairs you can safely handle yourself, such as fixing a bent or broken dryer door latch or resetting the dryer circuit breaker. However, always turn to a repair expert for more complex repairs. Clothes dryers are high-voltage appliances, drawing 30 amps of electricity or more, which puts you at risk for electrical shock.
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Once your phone reaches temperatures over 95 degrees, it will start to shut down. Fortunately, some phones, like the iPhone, come with built-in sensors that will notify you if your phone is overheating. So if you catch the warning message, make sure to take your phone out of the heat before it shuts itself down.
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Before you switch your Apple Watch to a new iPhone, update your old iPhone to the newest version of iOS that's available.* You should also update your Apple Watch. It could take from several minutes to an hour for the updates to complete. You might want to update overnight or wait until you have time, and make sure that both of your devices are charged.
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Toothpaste is an item used daily in every home. It can as well come in handy. If you are the inquisitive type, you may intend to use your toothpaste beyond the daily washing of your teeth. If your intent in going through this article is to know how to fix a cracked phone screen with toothpaste. You are on the right path. The thread below is meant to walk you through how and what to do.
Phone screens can easily get cracked when used in various places. Specifically, both Android and iOS devices are a huge part of our everyday life. You're familiar with your phone nearly when bored and sometimes when you want to buzz a friend. Not having your phone close by or using a cracked screen may not let you feel great. However, you can choose to live with a cracked screen rather than fixing it. The choice is yours.
Professional phone screen fixers may not always be close by. Getting across to a reliable phone screen fixer can be strenuous, but you shouldn't resort to a quick fix on your terms when you have a cracked screen. If you're willing to, there are simple tips on how to fix a cracked phone screen with toothpaste. Check through the guide below:
There are several ways through which your phone screen can get cracked when handling it around. One of such ways is when your phone gets mishandled while playing around with the kids and your younger ones at home. If you are the type that does a regular morning exercise around the street, your phone can be at the risk of falling off from your back pocket. Moreover, you can get your phone screen cracked while hanging out with a friend on a night out.
Do you only want to know how to fix a cracked phone screen with toothpaste? Using toothpaste for a cracked screen is one of the options you may opt for if you're not willing to contact screen fixers. Toothpaste is produced in varieties. Whichever brand you are using, the content is nearly the same. You can make use of any to fix the cracked part of your screen.
We would strongly not recommend a toothpaste for you to fix your screen if you aren't ready to incur extra damage on your device. Toothpaste cannot fix your cracked phone screen completely. It only aids in fixing tiny scratches and makes your screen smooth
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