Expanding and Collapsing an email thread

[scott...@gmail.com]

I would like all my email replies in an email thread to be collapsed
when I open them. Sometimes I open an email thread and some replies
are collapsed and others are expanded. So, I click to collaps the
entire thread. Then I exit the thread and open it again to see if it
remained collapsed. It never does. How do I get email threads to
remain collapsed so that whenever I open them they are completely
collapsed?

Scott

[Nick Chirchirillo]

If you are instantly checking to see if they are collapsed, then you just have to give it a little more time.  When you open a conversation, any messages marked as unread will be expanded.  It's possible that in your tests, you just weren't giving GMail enough time to mark the messages as read and process that request before you opened the conversation again.

--
-Nick

[scott...@gmail.com]

OK, I took your advice and did the following.

Scenario 1
I opened the email thread. Some replies were collapsed, others were
not. I clicked to collaps the entire thread. Waited 60 seconds and
then clicked out to the Sent list and then clicked to open the thread
again and it was not collapsed.

Scenario 2
I opened the email thread, collapsed the thread, clicked out to the
Sent list, waited 60 seconds, clicked back in, and it was not
collapsed.

Scenario 3
I clicked into the thread, collapsed it, waited 60 seconds. I clicked
out to the Sent list, waited 60 seconds, clicked back in, and it was
not collapsed.

Any other suggestions? Do you think it's necessary to wait longer?

Scott

On Aug 15, 1:19 pm, "Nick Chirchirillo" <nickma...@gmail.com> wrote:
> If you are instantly checking to see if they are collapsed, then you just
> have to give it a little more time.  When you open a conversation, any
> messages marked as unread will be expanded.  It's possible that in your
> tests, you just weren't giving GMail enough time to mark the messages as
> read and process that request before you opened the conversation again.
>

> On Fri, Aug 15, 2008 at 2:09 PM, scottjm...@gmail.com
> <scottjm...@gmail.com>wrote:

[Ryan Morehart]

At least for me it works instantly. It might possibly be a caching
issue with your browser. What happens if you clear your cache/cookies?

Ryan

[scott...@gmail.com]

I deleted cookies, temporary internet files, and history under IE's
Tools>Internet Options>General Tab. Went back and opened the email
thread, collapsed it, clicked out, clicked back in and it wasn't
collapsed. Do I need to clear something else?

Scott

On Aug 15, 1:49 pm, "Ryan Morehart" <moreh...@gmail.com> wrote:
> At least for me it works instantly. It might possibly be a caching
> issue with your browser. What happens if you clear your cache/cookies?
>
> Ryan
>

> On Fri, Aug 15, 2008 at 2:33 PM, scottjm...@gmail.com

> >> -Nick- Hide quoted text -
>
> - Show quoted text -

[scott...@gmail.com]

OK, here's an odd twist. When I click on any email thread in the Sent
list, none of them are completely collapsed, BUT when I click on
theads in the All Mail list, they are all completely collapsed. Does
anyone know why it's that way?

Scott

On Aug 15, 1:49 pm, "Ryan Morehart" <moreh...@gmail.com> wrote:

> At least for me it works instantly. It might possibly be a caching
> issue with your browser. What happens if you clear your cache/cookies?
>
> Ryan
>

> On Fri, Aug 15, 2008 at 2:33 PM, scottjm...@gmail.com

[Nick Chirchirillo]

When you open a conversation that you find in Sent, all messages you have sent in that conversation will be expanded.  This is probably because it is assuming that you are interested in reading what you sent, so it's trying to make things easier.  If you do not want any messages to be expanded, try opening the conversation in a view other than Sent.

--
-Nick