ISP blocking access to Gmail POP server

[sherry...@gmail.com]

I have been using Outlook 2003 with gmail successfully for almost 3
years. Last Friday, at about 4pm I started getting this message:
Task 'pop.gmail.com - Receiving' reported error (0x80042108) :
'Outlook is unable to connect to your incoming (POP3) e-mail server.
If you continue to receive this message, contact your server
administrator or Internet service provider (ISP).'

I've made no changes to my settings, and double and triple checked my
account settings in Outlook. Pop is enabled in gmail. I went through
the common errors list and then the troubleshooting guide on the gmail
help site. I followed the instructions to do a telnet check which
also failed Then I received this message:

The error you're experiencing indicates that your network is blocking
access to Gmail's POP servers. Please contact your local network
administrator or your Internet Service Provider's customer support
department for further instructions.

I then contacted my ISP who said they are not blocking access so they
believe the problem is with Google. I work at a hotel and my ISP
keeps all ports open because of the high amount of users we have on
the wireless network. I've run out of things to do.

Why would it suddenly just stop working after all this time?
Can anyone recommend something to me?

Thank you.

[Julie]

I would suggest that this was the best piece of advice that you have already been given.
 

Please contact your local network administrator

Your hotels IT department, should either a. have an answer for you or b. be able to investigate further and find out what the problem is.

[sherry...@gmail.com]

We don't really have an IT person, it's generally me. We have a small
staff - I did speak with our internet provider and they said it's
impossible that Port 995 could be blocked because they keep all ports
open and accessible.

I may have to take my laptop in to the Geek Squad! :)

On Nov 25, 5:35 pm, Julie <julieja...@gmail.com> wrote:
> I would suggest that this was the best piece of advice that you have already
> been given.
>

> > *Please contact your local network administrator*

>
> Your hotels IT department, should either a. have an answer for you or b. be
> able to investigate further and find out what the problem is.
>

> On Tue, Nov 25, 2008 at 8:03 PM, sherry.kno...@gmail.com <

>
>
>
> sherry.kno...@gmail.com> wrote:
>
> > I have been using Outlook 2003 with gmail successfully for almost 3
> > years.  Last Friday, at about 4pm I started getting this message:
> > Task 'pop.gmail.com - Receiving' reported error (0x80042108) :
> > 'Outlook is unable to connect to your incoming (POP3) e-mail server.
> > If you continue to receive this message, contact your server
> > administrator or Internet service provider (ISP).'
>
> > I've made no changes to my settings, and double and triple checked my
> > account settings in Outlook.  Pop is enabled in gmail.  I went through
> > the common errors list and then the troubleshooting guide on the gmail
> > help site.  I followed the instructions to do a telnet check which
> > also failed  Then I received this message:
>
> > The error you're experiencing indicates that your network is blocking
> > access to Gmail's POP servers. Please contact your local network
> > administrator or your Internet Service Provider's customer support
> > department for further instructions.
>
> > I then contacted my ISP who said they are not blocking access so they
> > believe the problem is with Google.  I work at a hotel and my ISP
> > keeps all ports open because of the high amount of users we have on
> > the wireless network.  I've run out of things to do.
>
> > Why would it suddenly just stop working after all this time?
> > Can anyone recommend something to me?
>

> > Thank you.- Hide quoted text -
>
> - Show quoted text -

[miran osabnik]

Ok, perhaps yull manage to solve the problem before the geeks step into action. My idea is perhaps you installed some software that makes changes to your windows firewl that in this case could be the problem. But in other view, this wouldnt be a problem for gmail, POP..., just check if your firewall is blocking port 995, and go from there....

2008/11/26 sherry...@gmail.com <sherry...@gmail.com>

 wWe don't really have an IT person, it's generally me.  We have a small

[sherry...@gmail.com]

Thank you for the post. I tried disabling my firewall altogether, and
it still won't connect... even tried manually adding the Port, still
no avail. I'm beginning to think something got tweaked with our
wireless router... who knows. So frustrating!!

On Nov 26, 10:40 am, "miran osabnik" <mosab...@gmail.com> wrote:
> Ok, perhaps yull manage to solve the problem before the geeks step into
> action. My idea is perhaps you installed some software that makes changes to
> your windows firewl that in this case could be the problem. But in other
> view, this wouldnt be a problem for gmail, POP..., just check if your
> firewall is blocking port 995, and go from there....
>

> 2008/11/26 sherry.kno...@gmail.com <sherry.kno...@gmail.com>

> > > - Show quoted text -- Hide quoted text -

[Julie]

OK, have you tried resetting your Router. Failing that then yes it would certainly appear that something has changed.

However, first hard reset the router.  If you still have a problem, connect to the router with aan ethernet cable. If that works and the wireless doesn't you know where the problem lies.  If you still have a problem, then I would suspect somehting in the Outlook settings. If possible try another PC. 

Good luck.

[Andrew Ingraham]

In case you haven't solved the problem already ...

One thing to try is to manually login to your Gmail account. Once or twice
I've seen Gmail randomly throw in an extra level of security by asking me a
second question (or one of the "captcha" squiggly letters thingies) when I
login, and when this happens, it won't accept POP logins either until you
answer the "captcha" correctly, which can only be done manually.

Andy

[miran osabnik]

Ok, im sory. In this case i was compleatly wrong. Dont forget, im just trying to help. The firewall idea was "amater". Becouse google has its own servers, routers... that have nothing to do with your personall firewall, router...

Have you checked your recently installed software?

I also have a wireless modem for my notebook computer, and i have many problems with it. One of the reasons is probably, that the modem uses UMTS -  EDGE  protocol, and the bandwith is poor from my provider. So i guess they use ale options in their aresenall to prevent torrent trensfer upload and download... You jave to understand that the cash flow for these companies is in the QoS and SLA contracts, so they take care of these, while neglecting us, all the other users. They block -. close ports, options.... And if your not Kevin Mitnick, thats usualy all you can do about it. Cry, cry and once more cry.

2008/11/26 sherry...@gmail.com <sherry...@gmail.com>

[Xavier Mathews]

Was This Problem Fixed Or Still On Going?

--
Xavier A. Mathews
Student/Developer/Web-Master
Google Group Client Based Tech Support Specialist
Hazel Crest Illinois
xavier...@gmail.com¥xavier...@hotmail.com¥trues...@yahoo.com
"Fear of a name, only increases fear of the thing itself."

[Peter Carpenter]

I have the same problem and, interestingly, it is intermittent with
everything remaining the same on my end.
Also the problem persists when using different wi-fi and ISP's.
Any more suggestions?
Peter

On Nov 29, 6:42 pm, "Xavier Mathews" <xavieruni...@gmail.com> wrote:
> Was This Problem Fixed Or Still On Going?
>

> On 11/29/2008, miran osabnik <mosab...@gmail.com> wrote:
>
>
>
> > Ok, im sory. In this case i was compleatly wrong. Dont forget, im just
> > trying to help. The firewall idea was "amater". Becouse google has its own
> > servers, routers... that have nothing to do with your personall firewall,
> > router...
> > Have you checked your recently installed software?
> > I also have a wireless modem for my notebook computer, and i have many
> > problems with it. One of the reasons is probably, that the modem uses UMTS
> > -  EDGE  protocol, and the bandwith is poor from my provider. So i guess
> > they use ale options in their aresenall to prevent torrent trensfer upload
> > and download... You jave to understand that the cash flow for these
> > companies is in the QoS and SLA contracts, so they take care of these, while
> > neglecting us, all the other users. They block -. close ports, options....
> > And if your not Kevin Mitnick, thats usualy all you can do about it. Cry,
> > cry and once more cry.
>

> > 2008/11/26 sherry.kno...@gmail.com <sherry.kno...@gmail.com>

> xavieruni...@gmail.com¥xavieruni...@hotmail.com¥truestar...@yahoo.com

[Peter Carpenter]

Additional info. - I can connect with my iPhone using exactly the same
account settings as on my MacBook for my gmail POP account.

On Dec 11, 10:25 am, Peter Carpenter <peterfcarpen...@gmail.com>
wrote:

[miran osabnik]

 I found this info, perhaps it could be helpful

If you are encountering an intermittant error in Outlook 2002 or Office Outlook 2003 when sending and/or receiving email, with the error codes 0x80042108, here is a recap of the error message and a list of most likely symptoms.

These is the typical message received:

Task 'yourname.com - Receiving' reported error (0x80042108) : 'Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

This behavior may occur if any of the following conditions are true:

1. There are corrupted files on your hard disk.
2. You are running Norton Personal Firewall 2002.
3. You are running Norton Internet Security software.
4. You have installed an update to Microsoft Office.
5. The Norton anti-spam add-in is enabled in Outlook.

For more information on this error, and the recommended solutions, please visit Microsoft's official support article on these error messages at http://support.microsoft.com/?kbid=318790.

[Peter Carpenter]

As a final desperate measure I added a new Gmail account to my Mac
mail 3.5 and told it to use the automatic setup settings and IT
WORKED!

On Dec 11, 10:36 am, Peter Carpenter <peterfcarpen...@gmail.com>