Re: [Gmail-Users] contact groups don't always work
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Eric Rossman
Sep 30, 2012, 9:09:50 AM9/30/12
to gmail...@googlegroups.com
Contact groups are extremely stable. I use them all the time with none
of the issues you report. Are all the recipients also Gmail addresses,
or other accounts? Do they check their Spam folders? Do you ever get
an error message?
On Thu, Sep 20, 2012 at 8:34 PM, billhansen <billhan...@gmail.com> wrote:
> I've made a contact group for the members of a small class which I'm
> teaching, so I don't have to send the same email to each person separately.
> What I've done is to make up the group as directed in the help files online.
> Then I sent the email to myself, with the contact group as a BCC, so members
> won't see each other's email addresses.
>
> Three times now, the group email has appeared to go out successfully to all
> members of the contact group, as far as I can tell by examining the
> "details" of the "To" box. In the BCC box of the unsuccessful emails, I can
> see each of the email addresses of the contact group members, each time.
>
> However, on two of the three occasions, only I (as a member of the group)
> and one other member have actually received the email - and the other member
> who successfully received the group email was not the same person each time.
> The contact group was not changed in any way between the successful and the
> unsuccessful emails.
>
> Each of the people in the contact group is able to receive individual emails
> from me without any difficulty. But it's a pain to have to send the same
> email separately to each member of the group.
>
>
> The first time I tried this, the email went out to me and to only one of the
> BCC recipients (only one member of the contact group). The second time, it
> went right through to everyone. On my third try today, the email once again
> went through to me (as the primary recipient) but to only one of the
> addresses in the contact group - and the address to which it went
> successfully was a different address than the address which succeeded the
> first time.
>
> Is "contact groups" just a very unstable feature of Gmail, and I should not
> try to use contact groups? They worked perfectly well for me in Outlook, so
> I don't think the problem is that I don't know how to use contact groups at
> all. Is there some fix I can apply to make contact groups more reliable in
> gmail?
of the issues you report. Are all the recipients also Gmail addresses,
or other accounts? Do they check their Spam folders? Do you ever get
an error message?
On Thu, Sep 20, 2012 at 8:34 PM, billhansen <billhan...@gmail.com> wrote:
> I've made a contact group for the members of a small class which I'm
> teaching, so I don't have to send the same email to each person separately.
> What I've done is to make up the group as directed in the help files online.
> Then I sent the email to myself, with the contact group as a BCC, so members
> won't see each other's email addresses.
>
> Three times now, the group email has appeared to go out successfully to all
> members of the contact group, as far as I can tell by examining the
> "details" of the "To" box. In the BCC box of the unsuccessful emails, I can
> see each of the email addresses of the contact group members, each time.
>
> However, on two of the three occasions, only I (as a member of the group)
> and one other member have actually received the email - and the other member
> who successfully received the group email was not the same person each time.
> The contact group was not changed in any way between the successful and the
> unsuccessful emails.
>
> Each of the people in the contact group is able to receive individual emails
> from me without any difficulty. But it's a pain to have to send the same
> email separately to each member of the group.
>
>
> The first time I tried this, the email went out to me and to only one of the
> BCC recipients (only one member of the contact group). The second time, it
> went right through to everyone. On my third try today, the email once again
> went through to me (as the primary recipient) but to only one of the
> addresses in the contact group - and the address to which it went
> successfully was a different address than the address which succeeded the
> first time.
>
> Is "contact groups" just a very unstable feature of Gmail, and I should not
> try to use contact groups? They worked perfectly well for me in Outlook, so
> I don't think the problem is that I don't know how to use contact groups at
> all. Is there some fix I can apply to make contact groups more reliable in
> gmail?
bill hansen
Sep 30, 2012, 2:47:09 PM9/30/12
to gmail...@googlegroups.com
On Sun, Sep 30, 2012 at 9:09 AM, Eric Rossman <fuz...@gmail.com> wrote:
Contact groups .... Are all the recipients also Gmail addresses,
or other accounts? Do they check their Spam folders? Do you ever get
an error message?
A few recipients use Gmail addresses, some use cornell.edu addresses, others have yahoo, TimeWarner, etc.
I can't guarantee that recipients check their spam or trash folders. However, when I asked recipients (by separately typing in each recipient's email address into the "To" folder) if they received the emails, most replied by email that they did not receive them..
I never see an error message relevant to this (lack of Gmail Group address going to all recipients).
If I send an email by manually typing in each recipient's email address, into the "To" box, everyone gets the email and is able to ackowledge that they did receive it..
Message has been deleted
Kenneth Ayers
May 14, 2013, 10:46:56 PM5/14/13
to gmail...@googlegroups.com
Adam,
Are there any cases in your group of 24 email addresses in which two or more addresses belong to a single person? If so, perhaps when addressing emails to this contact group, Gmail is only sending emails to each contacts primary address.
I believe in Contacts you can indicate which address to use for a person for each contact group you have them in. I'm not sure if you can indicate multiple addresses for them though for a given group.
Kenneth
On Tue, May 14, 2013 at 10:53 AM, Adam Hayes <abrau...@gmail.com> wrote:
I have a similar problem, maybe the same one. I have a group of 24 addresses, but I only see 17 of them in the To field when I email the group. Initially, Google only included 11 addresses, then it increased to 17 for an unknown reason. Now I can't get the remaining 7 included.
Any help?
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