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Re: [Gmail-Users] 2-Step Verification Graduation Day

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Marko Vukovic

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Aug 2, 2015, 4:44:31 AM8/2/15
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On Sun, Aug 2, 2015 at 10:38 AM, DEP/Dodo <depf...@gmail.com> wrote:
Actually, I long ago changed the home page but not to www.google.com.  And there is only one URL in my list​.  Your first two screen shots are foreign to me.  The third one is what I used to input my existing home page.

​The URL is probably in the shortcut. Point is, this is IE and not Chrome.​

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Marko

Marko Vukovic

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Aug 2, 2015, 4:56:06 AM8/2/15
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​Just to add to the confusion, there is now also Microsoft's Edge browser. This is what it looks like, in case you mistake it for Chromium 😜

Inline image 1

Diane

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Aug 2, 2015, 6:14:16 AM8/2/15
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I'm lost.

Diane

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Aug 2, 2015, 6:19:35 AM8/2/15
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Coincidentally, I only just heard about Edge on a radio computer show on Sat.  Is it replacing IE, or what?  Is it part of Windows 10?  Is it something I will have to use sooner or later?

(Can ignore this.  Just trying to figure out what the quote icon is for.  Apparently, it's for indenting.)

Marko Vukovic

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Aug 2, 2015, 11:47:19 AM8/2/15
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On Sun, Aug 2, 2015 at 12:19 PM, Diane <depf...@gmail.com> wrote:
Coincidentally, I only just heard about Edge on a radio computer show on Sat.  Is it replacing IE, or what?  Is it part of Windows 10?  Is it something I will have to use sooner or later?

​Yes, Edge is the new browser in Windows 10. IE still remains however for legacy compatibility.​

I can tell you that Edge is pretty fast.

http://www.microsoft.com/en-us/windows/microsoft-edge


(Can ignore this.  Just trying to figure out what the quote icon is for.  Apparently, it's for indenting.)

​It is not for indenting, that is just a consequence. ​
These are your indent buttons
Inline image 1

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Marko

Diane

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Jul 26, 2015, 5:12:59 AM7/26/15
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I don't believe this!  I was finally ready, after all my due diligence with all of you, to enable 2-step verification.  But I have been stopped at step 2 where a verification code is to be sent to me.  I opted for it to be sent to my landline phone by voice, just as the instructions say.  See screen shot.  No code.  Why???  

verif codes by voice.JPG

Skip Montanaro

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Jul 26, 2015, 10:03:19 AM7/26/15
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I don't know. I've only ever used the text message route. The only things I can think of to try:

* See if it works using the text message scheme (I'm certain voice is much less frequently used, so might have more glitches). If so, switch back to voice.

* Double check that you entered your phone number correctly (I know this sounds dumb, my apologies), including area code, just digits, no punctuation.

I imagine others have mentioned this before, but voice to your landline is going to be kind of inconvenient when you're not at home. I read Gmail away from the house a lot (much to my wife's chagrin at times). I would at least set up text to your cell as an option, if possible.

Skip Montanaro

Kenneth Ayers

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Jul 26, 2015, 1:05:18 PM7/26/15
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Diane,

Remember the 2 step verification code will be sent when you attempt to login to your account. You can't login if you're already logged in and, from what you've described, it sounds like you're always logged in.  We've never discussed here how to logout of your account.

So first logout of your account,  Next go to mail.google.com, or some other login entry point, and enter your username and password.  After you click enter or whatever the button says to submit that information, then you can expect the phone call.

You won't get a phone call just because you turned on 2 step verification.  The phone call comes when logging in so it's an on-demand as needed event.

Kenneth

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Kenneth


Kenneth Ayers

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Jul 26, 2015, 1:08:36 PM7/26/15
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By the way, I figured you hadn't logged out because you're still able to post to this group.  Once you logout, we won't be hearing from you again until you've received that 2 step verification code and have successfully logged in.

Just one final cautionary note: Be sure that you know your password.
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Regards,

Kenneth


Marko Vukovic

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Jul 26, 2015, 2:49:50 PM7/26/15
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Hey Kenneth

When I enabled 2-step, I was automatically signed out.

Kenneth Ayers

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Jul 26, 2015, 3:40:19 PM7/26/15
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On Sun, Jul 26, 2015 at 11:49 AM Marko Vukovic <marko....@gmail.com> wrote:
Hey Kenneth

When I enabled 2-step, I was automatically signed out.


That makes sense. But Diane is still able to post here and she hasn't received any codes, so she must not have enabled it yet.

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Regards,

Kenneth


Marko Vukovic

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Jul 26, 2015, 3:43:13 PM7/26/15
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Sounds about right Kenneth.

Diane, you must actually enable 2-step. You will then be signed out of your Google account. Once you sign in again with your password, you'll then be asked for a code. That's when your phone will ring.

Skip Montanaro

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Jul 26, 2015, 8:12:29 PM7/26/15
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I seem to recall also that when you enable two-step verification, Google generates a list of ten backup codes which you can use (each just once) should you be unable to do the two-step dance for some reason. You print out that list and site it someplace safe.

If you didn't get that list, then you haven't actually enabled two-step verification.

Skip

Marko Vukovic

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Jul 26, 2015, 8:19:31 PM7/26/15
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That is an option, available from the 2-step settings page. I posted a screenshot previously in this thread.

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DEP/Dodo

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Jul 26, 2015, 8:40:40 PM7/26/15
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Thank you for your reply, Skip.  In another related thread, I explained I don't have or want a smartphone at this time.

This was the only time I was going to seek a verification code.  Subsequently, I was going to trust the particular computer for which I want to enable 2-step verif. 

~Diane

DEP/Dodo

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Jul 26, 2015, 8:47:36 PM7/26/15
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Kenneth:

I want to make sure we're talking about the same thing.  The verification code I was trying to get on my home landline phone via voice is Step 2 in setting up 2-step verification.  Had that been successful, I was going to trust the computer for which I set up 2-step and then not require further verifications codes when I logged on to my account.  Is that what you understood?

~Diane

Marko Vukovic

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Jul 26, 2015, 8:52:53 PM7/26/15
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Diane, you will not get any codes via your phone when setting up 2-step. This will only happen after you sign in.
I'm sure I must have said this at least 5 times already, with pictures even haha.

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DEP/Dodo

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Jul 26, 2015, 8:56:43 PM7/26/15
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Marko, that's precisely what I was trying to do:  enable 2-step.  Apparently, I was not automatically logged out as you were.  I recalled your saying that was your experience in the other thread on 2-step.  And you and Kenneth both are correct that I am signed in to my account.  I'll see what happens when I try this after first signing out.  

I see a new message coming in from you.  Want to read it before signing out.

~Diane






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DEP/Dodo

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Jul 26, 2015, 9:10:19 PM7/26/15
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I am repeating myself.  I am trying to enable 2-step.  The second step in doing so is to get a verification code before I can proceed to Step 3.  That code isn't being received by voice on my landline phone as I requested.  You have said you were automatically signed out when you enabled 2-step verif. This hasn't happened to me because I can't enable 2-step w/o Step 2 of the process.  

As I wrote a moment ago, I can first sign out as Kenneth mentioned and then try to set up 2-step, but I am confused by your statement that you were automatically signed out.  Was that before, during, or after enabling 2-step?

~D.

Please see comments in bold below.


On Sun, Jul 26, 2015 at 12:42 PM, Marko Vukovic <marko....@gmail.com> wrote:
Sounds about right Kenneth.

Diane, you must actually enable 2-step. You will then be signed out of your Google account. Once you sign in again with your password, you'll then be asked for a code. That's when your phone will ring.
​  Here's the confusion.  You say I must enable 2- step, whichis what I tried to do.  And then, after enabling, I will be signed out?  That implies (to me) that I can enable 2-step while signed in.  
 

Andrew Ingraham

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Jul 26, 2015, 9:27:43 PM7/26/15
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On Sun, Jul 26, 2015 at 9:09 PM, DEP/Dodo <depf...@gmail.com> wrote:
As I wrote a moment ago, I can first sign out as Kenneth mentioned and then try to set up 2-step,
​...

​I don't use 2-Step Verification.  But I am pretty sure (if not absolutely certain) that you must be logged in when you enable it.​  There is no way you could enable it if you are not logged in to your account.

Think about it.  If you are logged out, Google doesn't know who you are.  (You might as well be the dog in the "New Yorker" cartoon.)  How could you possibly do something that affects your account unless Google knows who you are?

Andy


Zack (Doc)

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Jul 26, 2015, 9:37:22 PM7/26/15
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Diane,

Here's the issue I see with this... I have never used two-step, so I started trying.  The VERY first thing it did when I clicked the turn it on button, was prompt for my password... ie, I was logged out... *THEN* it asked for the number and how to do the verification.  You're acting like that never happened, so we wonder, how you got to that step.

Also, I'll warn you having used the voice call option before, adding phones to my google voice number... sometimes the computer starts talking before you're easily listening.  I would really not depend on that method... especially since the one box you should want to keep it on for, is mobile, so when you're out at Starbucks, how can you sign in as it's calling your house?



On Sun, Jul 26, 2015 at 9:09 PM, DEP/Dodo <depf...@gmail.com> wrote:
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Kenneth Ayers

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Jul 26, 2015, 10:04:42 PM7/26/15
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Diane,

I see what you mean.  I just went through the four steps of setting up 2 step verification via phone call on another account.  When selecting to receive a phone call, I was not logged out first but was immediately prompted to receive the phone call and enter the code even before reaching step 4 where I finally confirm that I want 2 step verification for that account.  Screenshots are below.


step1_edited.jpg
As soon as I clicked "next" above, the screen advanced to step 2 and my phone rang. I entered the code given me by the robotic lady voice. She repeated the code just in case I hadn't heard it clearly the first time.

step2_edited.jpg

Is step 3 I am given the option to trust my computer.
step3.JPG

Then in step 4 I confirm that I want 2 step verification. 
step4_edited.jpg

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Regards,

Kenneth


DEP/Dodo

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Jul 26, 2015, 11:50:14 PM7/26/15
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Andy, I completely agree with you (yellow-highlighted below).  I have the sense, among Marko, Kenneth, and me, that they are talking about after 2-step has been set up.  I am talking about Step 2 (and Step 1, I now note) of the set-up process:  Step 1 is to input which phone verif codes should be sent to.  I made that my landline home phone, via voice call.  Step 2 . . .

Wait!  Something has just happened.  I don't know how or why and hate feeling confused like this, especially since I thought I was getting past that state!  I wanted the Step 1 phone # to be my home phone via voice as I just wrote.  But I didn't receive the code there (also tried last night).  Suddenly, somehow, I got a code that worked (that is, I verified it) from the recovery phone number I had input in my Google account info.

What I want now--help, anyone!--is (1) to have that landline phone # be the default # for receiving verif. codes if I choose to "untrust" a computer and (2) to have the phone number by which I just verified whatever I verified be my recovery phone number.  I don't know about being automatically signed out as Marko mentioned; in fact, I am now going to try to figure out how to do the two foregoing actions on my own.  I think I successfully trusted the computer I wanted to trust and anow want to see what happens when I sign off Gmail, the only Google thing I have open, and then sign in again.

I know there are messages I haven't gotten to, but this just happened.  Again, I have no idea how I enabled 2-step except it involved my recovery phone number (which is actually my husband's cellphone which has texting.  Also again, I want verifs. (if I choose to untrust a computer) to go to my landline # via voice.

To be continued . . .

~Diane


DEP/Dodo

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Jul 27, 2015, 12:05:45 AM7/27/15
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On Sun, Jul 26, 2015 at 5:18 PM, Marko Vukovic <marko....@gmail.com> wrote:
That is an option, available from the 2-step settings page. I posted a screenshot previously in this thread.
​  Where, Marko?  This thread ("graduation") or the related original one.​  In whatever happened, I never saw anything about the 10 backup codes.  Please don't misunderstand; I read about them and knew of their existence when I was studying and learning about how to enable 2-step, but I didn't see anything when I mysteriously enabled 2-step. 

DEP/Dodo

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Jul 27, 2015, 12:15:53 AM7/27/15
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Please see below, Doc.


On Sun, Jul 26, 2015 at 6:37 PM, Zack (Doc) <za...@tnan.net> wrote:
Diane,

Here's the issue I see with this... I have never used two-step, so I started trying.  The VERY first thing it did when I clicked the turn it on button, was prompt for my password... ie, I was logged out... *THEN* it asked for the number and how to do the verification.
​  I recognize now that this was what Marko has been saying.
  You're acting like that never happened, so we wonder, how you got to that step.
​  All I can do is repeat that I was in steps 1 and 2 of setting up 2-step.  

Also, I'll warn you having used the voice call option before, adding phones to my google voice number... sometimes the computer starts talking before you're easily listening.
​  Adding phones to your Google voice number?  The computer starts talking?  Oh!  You mean the computer of the automated call to my phone?
  I would really not depend on that method... especially since the one box you should want to keep it on for, is mobile, so when you're out at Starbucks, how can you sign in as it's calling your house?
​  I was planning to trust that particular computer that goes out and about with me.  My understanding is then I only need to provide my password.  
 
Must stop now and see how my trusted computer is operating now since I enabled 2-step and how to have my landline phone receive verif codes by phone if I untrust the computer AND how to make sure my recovery phone # is husband's cell #



On Sun, Jul 26, 2015 at 9:09 PM, DEP/Dodo <depf...@gmail.com> wrote:
I am repeating myself.  I am trying to enable 2-step.  The second step in doing so is to get a verification code before I can proceed to Step 3.  That code isn't being received by voice on my landline phone as I requested.  You have said you were automatically signed out when you enabled 2-step verif. This hasn't happened to me because I can't enable 2-step w/o Step 2 of the process.  

As I wrote a moment ago, I can first sign out as Kenneth mentioned and then try to set up 2-step, but I am confused by your statement that you were automatically signed out.  Was that before, during, or after enabling 2-step?

~D.

Please see comments in bold below.


On Sun, Jul 26, 2015 at 12:42 PM, Marko Vukovic <marko....@gmail.com> wrote:
Sounds about right Kenneth.

Diane, you must actually enable 2-step. You will then be signed out of your Google account. Once you sign in again with your password, you'll then be asked for a code. That's when your phone will ring.
​  Here's the confusion.  You say I must enable 2- step, whichis what I tried to do.  And then, after enabling, I will be signed out?  That implies (to me) that I can enable 2-step while signed in.  
 
On Sun, 26 Jul 2015 at 21:40, Kenneth Ayers <justk...@gmail.com> wrote:
On Sun, Jul 26, 2015 at 11:49 AM Marko Vukovic <marko....@gmail.com> wrote:
Hey Kenneth

When I enabled 2-step, I was automatically signed out.


That makes sense. But Diane is still able to post here and she hasn't received any codes, so she must not have enabled it yet.

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DEP/Dodo

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Jul 27, 2015, 12:25:38 AM7/27/15
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Kenneth

When I tried more than once, I couldn't get past Step 2.  I correctly input my landline phone #, got the Step 2 page, but I never got the call.  So I am not sure how you understand because you went through the enabling steps successfully.  I cannot understand why I didn't get voice verification on the number I designated (my home phone) but, instead, via text at my recovery number.

Because I am the kind of person who has a need to understand things like this that interest me and because I have spent so much of my time--and yours/this group's--I am going to sign out and then back in to the trusted computer I established.  I think I also am going to try to cancel 2-step verif. and then set it up again.  I really want to see how it's supposed to set up.  I'll probably post the results of my efforts in this regard.

~Diane


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DEP/Dodo

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Jul 27, 2015, 12:54:11 AM7/27/15
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I'm back faster than I thought and still unhappy.  First, re-started the trusted computer to make sure I had a "clean slate."  Clicked on Gmail, thinking I would have to input my password because I do recall that I enabled "trusted" for this computer.  Wrong--I went right in.  Then clicked on my e-dress at the top right.  Selected sign out to see what happened.  Then the window appeared that I thought would show when I opened Gmail, the requirement to "Sign in to continue to Gmail."  If I enabled 2-step, and I am told I have, then I should not have been signed in, right?.  Decided to close this sign-in window and all things Google, of which there were none (but not restart again), to see if the foregoing repeated.  It did.  Comforting, but why was I initially still signed in?  Successfully signed into Gmail.  It is now open here on the desktop, where I am writing, and on the computer I trusted.  Am now going to use the trusted computer to look in My Account, click on "Signing in to Google," and I see 2-Step is on.  Rather than continue this step-by-step narrative, I am going to see if I can cancel 2-Step in order to try again to successfully go through all four steps as you did.  Fingers crossed! 

~Diane

DEP/Dodo

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Jul 27, 2015, 2:12:38 AM7/27/15
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This has got to be a record for difficulty with enabling 2-step!  I again got stopped at the second step after re-entering the phone # I want to use for verif. codes.  First, as before, nothing happened, and I canceled this step.  When I tried yet again, one of those turning wheels appeared.  See attachment.  This was new for me.  It kept turning until I finally canceled again.

I canceled 2-step on the computer and started set-up again.  Confirmed recovery phone and e-mail information.  I don't recall doing this prior to accidentally enabling 2-step verification earlier.  A little hope arose in me that perhaps this time I would be successful in 2-step, going through all 4 steps and know what I'd done as Kenneth, Marko, et al. did.   For any new readers, please see my previous post about the unexpected, fast, and weird enabling of 2-step.

And then I was back to Step 1, setting up the phone, which I had previously been unsuccessful in doing.  Again, I wanted verif. codes sent by voice to my home phone, not to the recovery cell phone number by text, which is what was in the phone # field and I had been forced to use previously.  As the second screen shot shows, a new twist appeared, telling me to try again later as I had exceeded the allowed number of attempts, whatever that might be.  And how much time is later?

One more oddity, described out of sequence here.  I think it was after I re-started the computer that I opened Gmail and again got right in w/o the password I expected to have to provide.  Then, when I went to My Account, I was required to sign in.  But how could I have been signed out when I got into Gmail w/o the password?  This was before I canceled 2-step verif.  I think.  My brain has again turned into spaghetti.

My attempts willl continue another time because I am stubborn and determined.

~Diane

stuck primary phone set-up.jpg
attempts exceeded.jpg

DEP/Dodo

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Jul 27, 2015, 2:18:31 AM7/27/15
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I envy you, Kenneth!

As soon as I clicked "next" above, the screen advanced to step 2 and my phone rang. I entered the code given me by the robotic lady voice. She repeated the code just in case I hadn't heard it clearly the first time.

~Diane

Kenneth Ayers

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Jul 27, 2015, 2:36:56 AM7/27/15
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Diane,

When you didn't get the phone call, did you try clicking on that link in step 2 which says "Didn't get the code?"

Also, can you think of any reason why the phone number you've identified in step 1 couldn't get a phone call?  Does your home phone number have any feature in place to block phone calls from unknown or anonymous callers such as Do Not Disturb or Incoming Call Block?

Kenneth

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Kenneth


DEP/Dodo

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Jul 27, 2015, 2:46:14 AM7/27/15
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On Sun, Jul 26, 2015 at 11:36 PM, Kenneth Ayers <justk...@gmail.com> wrote:
Diane,

When you didn't get the phone call, did you try clicking on that link in step 2 which says "Didn't get the code?"
​  Yes, absolutely.

Also, can you think of any reason why the phone number you've identified in step 1 couldn't get a phone call?  Does your home phone number have any feature in place to block phone calls from unknown or anonymous callers such as Do Not Disturb or Incoming Call Block?
​  Good questions, but the answer is no. 

Kenneth

DEP/Dodo

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Jul 27, 2015, 2:50:14 AM7/27/15
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Again, Marko, I am referring to the first two steps in the process of enabling 2-step.  There are four steps to enabling.

~Diane

On Sun, Jul 26, 2015 at 12:42 PM, Marko Vukovic <marko....@gmail.com> wrote:

Marko Vukovic

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Jul 27, 2015, 2:54:01 AM7/27/15
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On Mon, Jul 27, 2015 at 8:49 AM, DEP/Dodo <depf...@gmail.com> wrote:
Again, Marko, I am referring to the first two steps in the process of enabling 2-step.  There are four steps to enabling.

​OK. Then I guess it can only be as Kenneth suggests, that perhaps you have some call barring enabled on your landline.

I really do think you should get SMS re-enabled on your cellphone either way.​

​Cheers​
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Marko

DEP/Dodo

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Jul 27, 2015, 2:55:21 AM7/27/15
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Marko, see steps 1 and 2 in setting up 2-step as I have said numerous times.

~Diane

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Marko Vukovic

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Jul 27, 2015, 2:58:31 AM7/27/15
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On Mon, Jul 27, 2015 at 8:54 AM, DEP/Dodo <depf...@gmail.com> wrote:
Marko, see steps 1 and 2 in setting up 2-step as I have said numerous times.

​How did you manage to 'trust' the computer (browser) if you cannot receive the codes? Did you use a backup code?​

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Marko

Kenneth Ayers

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Jul 27, 2015, 2:58:42 AM7/27/15
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On Sun, Jul 26, 2015 at 11:46 PM DEP/Dodo <depf...@gmail.com> wrote:
On Sun, Jul 26, 2015 at 11:36 PM, Kenneth Ayers <justk...@gmail.com> wrote:
Diane,

When you didn't get the phone call, did you try clicking on that link in step 2 which says "Didn't get the code?"
​  Yes, absolutely.

I may have missed it, but when you clicked on the "Didn't get the code?" link, what happened?  What does that link take you to or suggest that you do next?


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Regards,

Kenneth


DEP/Dodo

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Jul 27, 2015, 3:01:44 AM7/27/15
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On Sun, Jul 26, 2015 at 11:53 PM, Marko Vukovic <marko....@gmail.com> wrote:

On Mon, Jul 27, 2015 at 8:49 AM, DEP/Dodo <depf...@gmail.com> wrote:

​OK. Then I guess it can only be as Kenneth suggests, that perhaps you have some call barring enabled on your landline.
​  No.  In fact, I have received calls this way involving other matters​, e.g., when I have not signed into a site like a bank for a while, and my computer is not recognized until I input a code that I receive on that very phone.

DEP/Dodo

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Jul 27, 2015, 3:08:24 AM7/27/15
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Good question.  That happened when 2-step was enabled in the strange way I tried to describe several hours ago.  I failed to mention that I had gone back to using my husband's cell #.  That was because I don't want to use it and I figured that would only encourage people to tell me to give up and just use it rather than what I want and should be able to use.  Google specifically allows for a phone number and voice option.  I know several of us have made screen shots of that part of set-up.

~Diane

DEP/Dodo

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Jul 27, 2015, 3:17:23 AM7/27/15
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​  Another good question.  As I recall, I was stuck there.  No options or suggestions offered.  That is why I unwillingly went back to husband's cell number, which is also the recovery number.  It was right after that that I got the verif. code and the process continued.  After I verified the code that was sent is when the rest of the steps (#3 and #4) flew by, and suddenly 2-step was accomplished.

If you got notified by voice, Kenneth, there is no reason I shouldn't as well.  As I just told Marko, I have gotten codes for other situations on that landline.​  
 
~D.

DEP/Dodo

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Jul 27, 2015, 6:55:49 AM7/27/15
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Woke up, couldn't go back to sleep, so here I am.  Just tried again to set up phone number to receive verification code per the first two steps of enabling 2-step.  Again got the message of having exceed the number of allowed attempts and to "try again later."  I thought this was "later."

Kenneth, if you read this, I just responded to your post in the other thread on this topic.

Bacl to bed.

~D.

Kenneth Ayers

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Jul 28, 2015, 9:40:51 PM7/28/15
to [Gmail-Users]
Diane,

On Sun, Jul 26, 2015 at 11:17 PM, DEP/Dodo <depf...@gmail.com> wrote:
I envy you, Kenneth!

As soon as I clicked "next" above, the screen advanced to step 2 and my phone rang. I entered the code given me by the robotic lady voice. She repeated the code just in case I hadn't heard it clearly the first time.


I learned from a Google employee today that AT&T was blocking voice calls placed from Google for 2 step verification between last Thursday and Monday. 

Is your home phone service provided by AT&T?  If so, perhaps you can try the 2 step verification by voice call again.

Kenneth

DEP/Dodo

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Jul 28, 2015, 11:27:59 PM7/28/15
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YES!  I went through the steps again, and it all worked!!!!  I have gone through such agony on this for about 2 weeks (2 threads)!  Look at all the posts!  I can only wonder why there wasn't some type of notification provided.  If not for you, Kenneth, I would still be in agony.  You have given me such a gift with this information!

~Diane


DEP/Dodo

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Jul 29, 2015, 12:18:41 AM7/29/15
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Now that 2 step is officially enabled, I have a few residual questions, some of which were discussed previously.  However, I can't bear to search through all the posts both here and on my earlier 2-step thread (sans the word "graduation).
  1. I enabled 2-step via the computer I will be taking with me at times.  I made sure to trust that computer.  I understand that 2-step affects getting into my Chrome/Google account.  What I don't understand is I remain signed in to My Account (the cookies?) so that I can turn on the computer and immediately go into Gmail.  How is Gmail then protected by hackers and such?
  2. I happen to be typing this via our desktop computer.  I have not opted to trust or untrust my account from this computer.  But it is behaving the same as the "traveling" computer that I expected to require my password.  With both computers, I do have to use my password to go into My Account.  On both computers, I remained signed in.  On both computers, I can go right into Gmail.   In short, I see no difference in using Gmail or going into My Account on either computer.  I see no difference in having enabled 2-step.  I, therefore, expect a third computer, our laptop, to behave accordingly.  I know that Marko discussed this or something similar but, again, I just don't want to search for that post.
  3. I have now seen references to a "recovery phone" and a "backup phone."  They're not one and the same?  Now things get hazy again.  I input two different numbers for these somewhere in My Account.  The recovery # remains what it was, my husband's cell # because texting was required to receive codes.  But somewhere in My Account, I found the reference to a "backup" phone and input my dumbphone number on which I had texting turned off.  There was no option for voice call.  Tried it anyway and, of course, there was no call with a verification code.  So I've been trying to re-locate the so-called "backup" section to change the number back to my husband's cell.  In other words, I would think I shouldn't have two different phone #s for "recovery" or "backup."  If I later can find these two designations, I will send screen shots.
I hope all this was clear.  Gotta go for now.

~Diane


DEP/Dodo

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Jul 29, 2015, 12:34:41 AM7/29/15
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Hopefully, a little more clarification:

recovery phone:  husband's cell (text)
primary phone:  home landline
backup phone:  my cell (doen't text)

Again, what is the difference between backup and recovery phones?  Can backup # be voice?

~Diane
primary number.jpg
backup phone.jpg
recovery phone.jpg

Kenneth Ayers

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Jul 29, 2015, 1:10:46 AM7/29/15
to [Gmail-Users]
On Tue, Jul 28, 2015 at 9:17 PM, DEP/Dodo <depf...@gmail.com> wrote:
Now that 2 step is officially enabled, I have a few residual questions, some of which were discussed previously.  However, I can't bear to search through all the posts both here and on my earlier 2-step thread (sans the word "graduation).
  1. I enabled 2-step via the computer I will be taking with me at times.  I made sure to trust that computer.  I understand that 2-step affects getting into my Chrome/Google account.  What I don't understand is I remain signed in to My Account (the cookies?) so that I can turn on the computer and immediately go into Gmail.  How is Gmail then protected by hackers and such?
If you're taking a computer out of the house and that computer doesn't require you to enter a password when logging into your Google account then that's an issue.  If the computer is stolen, you have zero protection.  Any computer you take with you should be requiring a password to login.  

Only have the "stay signed-in" option enabled for a computer that you feel is secure, i.e, one that stays inside a locked house.  But even then, if someone breaks into your house and steals that computer and there's no password security on your account, then they'll be able to get into it. So there's a trade-off.  I don't require a password on the computer in my house because I think it's safe enough as I don't take it anywhere and I don't want the bother of always having to login, but if I'm robbed someday I'll probably regret that choice.

As for your having selected to not require verification codes on this computer that you take with you, I guess it's secure enough but ONLY if you have the password protection still.  If the computer is stolen and you don't require verification codes, then at least the password will prevent the thief from accessing the account.  The only risk is if the thief somehow also knows your password which would be very unlikely for just a random thief.  The 2 step verification is protection against someone who DOES know your password.

So please be sure to turn off that "stay signed-in" option on your notebook or get to the bottom of finding out how it is that you don't need a password to login.

 
--
Regards,

Kenneth

DEP/Dodo

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Jul 29, 2015, 3:09:46 AM7/29/15
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On Tue, Jul 28, 2015 at 10:10 PM, Kenneth Ayers <justk...@gmail.com> wrote:
On Tue, Jul 28, 2015 at 9:17 PM, DEP/Dodo <depf...@gmail.com> wrote:
Now that 2 step is officially enabled, I have a few residual questions, some of which were discussed previously.  However, I can't bear to search through all the posts both here and on my earlier 2-step thread (sans the word "graduation).
  1. I enabled 2-step via the computer I will be taking with me at times.  I made sure to trust that computer.  I understand that 2-step affects getting into my Chrome/Google account.  What I don't understand is I remain signed in to My Account (the cookies?) so that I can turn on the computer and immediately go into Gmail.  How is Gmail then protected by hackers and such?
If you're taking a computer out of the house and that computer doesn't require you to enter a password when logging into your Google account then that's an issue. 
I have had no need to log into my Google account, yet have been able to access Gmail, Chrome browser, Google to search, etc. 
If the computer is stolen, you have zero protection.  Any computer you take with you should be requiring a password to login.
​  And mine does.  Wait--are you still talking about a password for the Google account or a password to get into your computer?   
 
The computer I'd be taking out of the house has been trusted.  Therefore, a password would be required for me or anyone to login to my Google account.​  No verif. code would be required on that trusted computer.  
 
Both before and after enabling 2-step, I was required to provide my password to sign into the account.  I rarely had a need to do this.  And, then and now, I can turn on the computer and go right into Gmail w/o being required to sign into my account.  I 
essentially have repeated what I wrote above (#1 item)
​.​
  
​ ​
Any
​ and all rep
etition on my part is
​an effort to be clear.  
 
In repetitious summary:  If the trusted computer is stolen, the thief would have to know my password to get into my Google account.  However, he/she would have no problem going directly into Gmail as I apparently am always signed in.  In experimenting, I have signed out of the account, tried to open Gmail, had to sign in, and then I remain signed into the account.  The next time I open Gmail, no problem.  Please see next paragraph.
 
Only have the "stay signed-in" option enabled for a computer that you feel is secure, i.e, one that stays inside a locked house.
​  I don't know how to enable "stay signed in."  As I said, it's like a default setting.
  But even then, if someone breaks into your house and steals that computer and there's no password security on your account, then they'll be able to get into it. So there's a trade-off.  I don't require a password on the computer
[Again, did you just switch to a password on your computer rather than a password to get into your Google account?]
in my house because I think it's safe enough as I don't take it anywhere and I don't want the bother of always having to login, but if I'm robbed someday I'll probably regret that choice.
​  ​


As for your having selected to not require verification codes on this computer that you take with you, I guess it's secure enough but ONLY if you have the password protection still.  If the computer is stolen and you don't require verification codes, then at least the password will prevent the thief from accessing the account.  The only risk is if the thief somehow also knows your password which would be very unlikely for just a random thief.  The 2 step verification is protection against someone who DOES know your password.

So please be sure to turn off that "stay signed-in" option on your notebook
(how??!!) 
or get to the bottom of finding out how it is that you don't need a password to login.
​  I do need a password to login to my Google account.  Have seldom needed to get into my account until working with 2-step.

 
--
Regards,

Kenneth

Kenneth Ayers

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Jul 29, 2015, 4:11:17 AM7/29/15
to [Gmail-Users]
Diane,

On Wed, Jul 29, 2015 at 12:08 AM, DEP/Dodo <depf...@gmail.com> wrote:
On Tue, Jul 28, 2015 at 10:10 PM, Kenneth Ayers <justk...@gmail.com> wrote:
 
If you're taking a computer out of the house and that computer doesn't require you to enter a password when logging into your Google account then that's an issue. 
I have had no need to log into my Google account, yet have been able to access Gmail, Chrome browser, Google to search, etc. 
If the computer is stolen, you have zero protection.  Any computer you take with you should be requiring a password to login.
​  And mine does.  Wait--are you still talking about a password for the Google account or a password to get into your computer?   

If you're accessing Gmail then you're logged into your Google account. Think of it this way. From your laptop, do you have to type in any password to enter your Gmail account or do you just click on something to enter it?  If you don't have to type in a password then neither would anyone else if you lost that laptop or it was stolen. So for a computer that you're taking with you out in public to someplace where it might get lost or stolen, make sure that a password is required to enter Google/Gmail.  If you have a password on the computer itself than that's better still but I think it safer to require a password on Google/Gmail too just in case someone gets a hold of your computer after you've already logged into the computer with the computer's password.

The computer I'd be taking out of the house has been trusted

I don't think I understand what you mean anymore when you say your computer "has been trusted."  To me I've meant by that phrase that I'm telling Google that I don't want to have to enter a 2 step verification code anymore for that computer/browser.  But that doesn't increase security for that computer, rather, if anything, it reduces security for that computer. By not requiring verification codes for that computer, I'm counting on my own ability to keep the computer out of the hands of a thief or hacker and I'm willing to forego the protection of 2 step verification just because I trust that I can protect it on my own and I'd like to not have to take the extra tedious step of entering a verification code.

So if you would ever "trust a computer" (or decline having to enter verification codes) that should be on a computer that you have securely at home, not one that you take with you out in public.  That seems to be the opposite of what you say you're doing.

 
Therefore, a password would be required for me or anyone to login to my Google account.​  No verif. code would be required on that trusted computer.

Not having to enter a verification code does NOT mean that you are forced to enter a password.  Not having to enter a verification code only means that, if your account login requires a password, then you won't also have to provide the code.  But if you have your password saved via cookies such as the "stay signed in" option then you won't have to enter a password in the first place.  If you're not having to enter a password because it appears that you're always logged in for some reason, then the verification code is irrelevant.

 
 
 
Both before and after enabling 2-step, I was required to provide my password to sign into the account.  I rarely had a need to do this.  And, then and now, I can turn on the computer and go right into Gmail w/o being required to sign into my account.  I 
essentially have repeated what I wrote above (#1 item)
​.​
  
​ ​
Any
​ and all rep
etition on my part is
​an effort to be clear.  

There's the risk. You can go right into Gmail without having to enter a password.  If you can do it from that computer then so can anyone else who gets a hold of your computer.  

Whether you believe it or not, you're not having to enter a password indicates that you're already logged into your Google/Gmail account.  I understand that going to the account settings requires you to "re-enter" your password.  It does that for all of us.  This is just an extra security step to make sure that whoever is about to enter that area of Google from which passwords can be changed really does know the password. So maybe the thief who takes your laptop from you won't be able to access that part of Google where your password can be changed but he doesn't need to change it anyway if no password is required to get into your Gmail.  If you don't want your emails and email contacts exposed to anyone who steals or finds your laptop, you need to logout of Google/Gmail and disable the stay signed in option when you next enter the password.  And not requiring verification codes does not force you to enter a password.  You've already proved that as you've trusted your computer but are still able to get into Gmail without entering a password.
  
 
 
In repetitious summary:  If the trusted computer is stolen, the thief would have to know my password to get into my Google account. 

You mean the thief would have to enter your password to enter that security settings area of Google. Everyone has to re-enter a password to get in there even when they're already logged in.  It's just an extra security step but the thief doesn't necessarily care to go there anyway.

 
However, he/she would have no problem going directly into Gmail as I apparently am always signed in. 

Exactly. You need to disable whatever is keeping you always signed in.  This is your greatest risk unless you keep your computer locked up at home and don't take it out in public.
 
In experimenting, I have signed out of the account, tried to open Gmail, had to sign in,

So if you logout of Google then Gmail requires a password to sign back in.  That's good.  That also proves, by the way, that you have to be logged into Google to get into Gmail.  Your Gmail account is your Google account.
 
and then I remain signed into the account. 
The next time I open Gmail, no problem. 

You mean no password required, I think, but that's the problem.  Somewhere on the page where you had to enter a password, there must have been some option in small print possibly that said something about staying signed in or keep me signed in.  If you see that, disable or uncheck that option.

 
Please see next paragraph.
 
Only have the "stay signed-in" option enabled for a computer that you feel is secure, i.e, one that stays inside a locked house.
​  I don't know how to enable "stay signed in."  As I said, it's like a default setting.
 

You need to find it and disable it.

--
Regards,

Kenneth

Skip Montanaro

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Jul 29, 2015, 2:20:30 PM7/29/15
to gmail...@googlegroups.com

Diane,

Congratulations on getting your two-step verification going. I can't imagine how we'd have figured that out.

On Tue, Jul 28, 2015 at 11:17 PM, DEP/Dodo <depf...@gmail.com> wrote:
I enabled 2-step via the computer I will be taking with me at times.  I made sure to trust that computer.  I understand that 2-step affects getting into my Chrome/Google account.  What I don't understand is I remain signed in to My Account (the cookies?) so that I can turn on the computer and immediately go into Gmail.  How is Gmail then protected by hackers and such?

I think it's mostly a compromise between convenience and security. I have to log back into Google on occasion (most often, I suspect, when our cable box gets a new IP address or I go somewhere with my laptop). I also have two-step authentication enabled on PayPal and a couple other sites. It's annoynig to always have to go through the two-step dance, but I'm willing to put up with it for the extra security, especially for financial sites like PayPal and sites I visit less frequently. Between Google itself, Gmail, Google Groups, Google Docs, Picasa, and I don't know what all, it would be a royal PITA to have to go through the two-step verification process every time I visited a Google web property.

Skip

DEP/Dodo

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Jul 30, 2015, 2:32:06 AM7/30/15
to Gmail Users
As always, Kenneth, thank you for taking the time and having the patience to explain and re-explain and then re-explain some more.  Good news--your words made more sense to me because I had the opportunity to do more experimenting prior to reading your post.  Please see more below in blue

~Diane


On Wed, Jul 29, 2015 at 1:10 AM, Kenneth Ayers <justk...@gmail.com> wrote:
Diane,

On Wed, Jul 29, 2015 at 12:08 AM, DEP/Dodo <depf...@gmail.com> wrote:
On Tue, Jul 28, 2015 at 10:10 PM, Kenneth Ayers <justk...@gmail.com> wrote:
 
If you're taking a computer out of the house and that computer doesn't require you to enter a password when logging into your Google account then that's an issue. 
I have had no need to log into my Google account, yet have been able to access Gmail, Chrome browser, Google to search, etc. 
If the computer is stolen, you have zero protection.  Any computer you take with you should be requiring a password to login.
​  And mine does.  Wait--are you still talking about a password for the Google account or a password to get into your computer?   

If you're accessing Gmail then you're logged into your Google account. Think of it this way. From your laptop, do you have to type in any password to enter your Gmail account or do you just click on something to enter it?  If you don't have to type in a password then neither would anyone else if you lost that laptop or it was stolen. So for a computer that you're taking with you out in public to someplace where it might get lost or stolen, make sure that a password is required to enter Google/Gmail.  If you have a password on the computer itself than that's better still but I think it safer to require a password on Google/Gmail too just in case someone gets a hold of your computer after you've already logged into the computer with the computer's password.

The computer I'd be taking out of the house has been trusted

I don't think I understand what you mean anymore when you say your computer "has been trusted."
It has been explained to me and I believe I have read it:  With regard to 2-step, when I opt to not require a verif. code on a particular computer, it is "trusted."  I have also read the term "registered."  My opinion is it is "more trusted" (my terminology) when both the account password and a verif code are required. 
 
 To me I've meant by that phrase that I'm telling Google that I don't want to have to enter a 2 step verification code anymore for that computer/browser. 
Agreed.  
But that doesn't increase security for that computer, rather, if anything, it reduces security for that computer. By not requiring verification codes for that computer, I'm counting on my own ability to keep the computer out of the hands of a thief or hacker and I'm willing to forego the protection of 2 step verification just because I trust that I can protect it on my own and I'd like to not have to take the extra tedious step of entering a verification code.

So if you would ever "trust a computer" (or decline having to enter verification codes) that should be on a computer that you have securely at home, not one that you take with you out in public.  That seems to be the opposite of what you say you're doing.
Therefore, a password would be required for me or anyone to login to my Google account.​  No verif. code would be required on that trusted computer.
​  Can't recall to what I was referring.  I do understand if I am required to sign into my Google account, I will need my password.  

Not having to enter a verification code does NOT mean that you are forced to enter a password. 
I think we agree a person is forced to enter only a password to sign into a Google account if signed out.  That is a general requirement with or without 2-step.  
Not having to enter a verification code only means that, if your account login requires a password, then you won't also have to provide the code.
​  
This, to me, means if 2-step has been enabled but I opt to not require codes to sign into Google on a particular computer. 
 
  But if you have your password saved via cookies such as the "stay signed in" option then you won't have to enter a password in the first place.  If you're not having to enter a password because it appears that you're always logged in for some reason, then the verification code is irrelevant.
​  Understood and agreed as dissected above.  If I'm mistaken, please advise!

 
Both before and after enabling 2-step, I was required to provide my password to sign into the account.  I rarely had a need to do this.  And, then and now, I can turn on the computer and go right into Gmail w/o being required to sign into my account.  I 
essentially have repeated what I wrote above (#1 item)
​.​
  
​ ​
Any
​ and all rep
etition on my part is
​an effort to be clear.  

There's the risk. You can go right into Gmail without having to enter a password.  If you can do it from that computer then so can anyone else who gets a hold of your computer.  
Of course.

Whether you believe it or not, you're not having to enter a password indicates that you're already logged into your Google/Gmail account.
​  I do believe that and now understand how to not remain signed into my account.
  I understand that going to the account settings requires you to "re-enter" your password.  It does that for all of us.  This is just an extra security step to make sure that whoever is about to enter that area of Google from which passwords can be changed really does know the password. So maybe the thief who takes your laptop from you won't be able to access that part of Google where your password can be changed but he doesn't need to change it anyway if no password is required to get into your Gmail.  If you don't want your emails and email contacts exposed to anyone who steals or finds your laptop, you need to logout of Google/Gmail and disable the stay signed in option when you next enter the password.  And not requiring verification codes does not force you to enter a password.  You've already proved that as you've trusted your computer but are still able to get into Gmail without entering a password.
  
 
 
In repetitious summary:  If the trusted computer is stolen, the thief would have to know my password to get into my Google account. 

You mean the thief would have to enter your password to enter that security settings area of Google. Everyone has to re-enter a password to get in there even when they're already logged in.  It's just an extra security step but the thief doesn't necessarily care to go there anyway.
​  
That's what I'm saying--so the thief, or anyone, would have to know my password in order to enter it.  Aren't we saying the same thing?

 
However, he/she would have no problem going directly into Gmail as I apparently am always signed in. 

Exactly. You need to disable whatever is keeping you always signed in.  This is your greatest risk unless you keep your computer locked up at home and don't take it out in public.
​  As stated above, I now see how to sign out of my account to require signing in at the next visit.  Because I had always remained signed in, not paying attention to the "sign out" option, I did not "connect the dots."
 
In experimenting, I have signed out of the account, tried to open Gmail, had to sign in,

So if you logout of Google then Gmail requires a password to sign back in.  That's good.  That also proves, by the way, that you have to be logged into Google to get into Gmail.  Your Gmail account is your Google account.
 
and then I remain signed into the account. 
The next time I open Gmail, no problem. 

You mean no password required, I think, but that's the problem.  Somewhere on the page where you had to enter a password, there must have been some option in small print possibly that said something about staying signed in or keep me signed in.  If you see that, disable or uncheck that option.

 
Please see next paragraph.
 
Only have the "stay signed-in" option enabled for a computer that you feel is secure, i.e, one that stays inside a locked house.
​  I don't know how to enable "stay signed in."  As I said, it's like a default setting.
 

You need to find it and disable it.
​  
Done.

--
Regards,

Kenneth

DEP/Dodo

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Jul 30, 2015, 2:40:53 AM7/30/15
to Gmail Users
I don't have a PayPal account and don't understand the connection between your Google account and that.  Thankfully, I don't need to! appl.gif

~Diane


On Wed, Jul 29, 2015 at 5:21 AM, Skip Montanaro <skip.mo...@gmail.com> wrote:

Diane,
​                      ​
​​

Congratulations on getting your two-step verification going. I can't imagine how we'd have figured that out.
​  There is no way!  I was so frustrated because it was very clear that I should have been able to receive codes by voice on my landline or even dumbphone.

DEP/Dodo

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Jul 30, 2015, 3:56:01 AM7/30/15
to Gmail Users
To Kenneth:

I don't believe this and must run it by you.  I signed out and shut down this computer (desktop).  A couple of minutes later, I remembered I wanted to do one more thing.  So I turned on the computer again, clicked on the blue and white Google icon in my taskbar.  It is requiring me to sign into my account.  That would be okay except I can open my Gmail and Chrome and am signed into both.  How can this be?

~Diane

Marko Vukovic

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Jul 30, 2015, 4:08:36 AM7/30/15
to gmail-users

On Thu, Jul 30, 2015 at 9:55 AM, DEP/Dodo <depf...@gmail.com> wrote:
I don't believe this and must run it by you.  I signed out and shut down this computer (desktop).  A couple of minutes later, I remembered I wanted to do one more thing.  So I turned on the computer again, clicked on the blue and white Google icon in my taskbar.  It is requiring me to sign into my account.  That would be okay except I can open my Gmail and Chrome and am signed into both.  How can this be?

​Not sure what you're saying here D. ​The blue and white icon is just Chrome opening Gmail with offline support. There are different cookies for that and the 'normal' online Gmail web app so therefore it is possible to remain signed in to one but not the other.

--
Marko

DEP/Dodo

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Jul 30, 2015, 4:23:45 AM7/30/15
to Gmail Users
And I don't understand your explanation, Marko.  Chrome is opening Gmail and Chrome is opening itself?  But (Chrome) Google requires a password?

~Diane

Google-sign in needed.JPG
Chrome icon.JPG

Marko Vukovic

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Jul 30, 2015, 7:34:07 AM7/30/15
to gmail-users

On Thu, Jul 30, 2015 at 10:22 AM, DEP/Dodo <depf...@gmail.com> wrote:
And I don't understand your explanation, Marko.  Chrome is opening Gmail and Chrome is opening itself?  But (Chrome) Google requires a password?

​Chrome is a web browser.

Gmail and Gmail Offline are web applications. You use a web browser to view/run these.​ The blue and white Gmail icon (Gmail Offline) is essentially a shortcut to Chrome, opening a specific URL.

Inline image 1

You can create shortcuts like these with any web page/web app. Simply open the site you want, then click the options button (3 bars, top-right) then 'More tools>Add to taskbar...' 

As Chrome is a Google product, one can connect to one's Google account from settings within Chrome itself. This allows Chrome to sync history, apps, settings etc. across multiple devices. 

​So, whether you open Chrome via it's own shortcut or any of the other shortcuts, you are essentially signing in to your Google account via the web browser and the session cookie is set, so whatever Google app (e.g. Gmail) you open thereafter, your session will still be signed in.

​Make sense?​

​Ciao​

--
Marko

DEP/Dodo

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Jul 30, 2015, 8:59:08 PM7/30/15
to Gmail Users
​Another gift from you!!  I did not know this!!  I had created a short-cut to Gmail on my desktop as that's all I knew how to do to get an instant button.  I just followed your instructions and now have it on my taskbar.  A-MAZ-ING!  Now I will do that to my two other computers!​

On Thu, Jul 30, 2015 at 4:33 AM, Marko Vukovic <marko....@gmail.com> wrote:
You can create shortcuts like these with any web page/web app. Simply open the site you want, then click the options button (3 bars, top-right) then 'More tools>Add to taskbar...' 

Some of what you explained makes sense to me.
 

​As to your statement "The blue and white Gmail icon (Gmail Offline) is essentially a shortcut to Chrome, opening a specific URL.​"  The blue-and-white icon to which I was referring was the Google icon.

~Diane


Google icon.JPG

Marko Vukovic

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Jul 31, 2015, 8:10:50 AM7/31/15
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On Fri, Jul 31, 2015 at 2:58 AM, DEP/Dodo <depf...@gmail.com> wrote:
As to your statement "The blue and white Gmail icon (Gmail Offline) is essentially a shortcut to Chrome, opening a specific URL.​"  The blue-and-white icon to which I was referring was the Google icon.

​Looking at your previous screenshot, the blue and white Google shortcut you refer to is definitely a shortcut for IE, not Chrome.​

Inline image 1
--
Marko

DEP/Dodo

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Jul 31, 2015, 6:11:54 PM7/31/15
to Gmail Users
YIKES!  I thought I sent this last night/early morning!

Wow, Marko!  What tells you that it is a shortcut to IE?  I can't tell!  Also, how do I get a Google shortcut for Chrome?  I wanted to do what you showed me for the Gmail icon in the taskbar, but those 3 Chrome bars are not available on the Google window.  

~Diane


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Marko Vukovic

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Aug 1, 2015, 11:11:36 AM8/1/15
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On Sat, Aug 1, 2015 at 12:10 AM, DEP/Dodo <depf...@gmail.com> wrote:
Wow, Marko!  What tells you that it is a shortcut to IE?  I can't tell! 

​I can tell just by looking at it. ​This is IE for sure, probably v.9. Why do you suppose it opens the MSN tab, hmm? If you were to click the gear icon, you would see and 'About Internet Explorer' item at the bottom of that menu.
Inline image 1
​Your blue and white Google shortcut is just an IE shortcut.​ Delete it if you wish. While you're at it, remove the IE shortcut from the taskbar.
 
Also, how do I get a Google shortcut for Chrome?  I wanted to do what you showed me for the Gmail icon in the taskbar, but those 3 Chrome bars are not available on the Google window.  

​Those 3 bars are not there because you are in IE.

If you want the Google shortcut for Chrome, simply open Chrome and browse to www.google.com, then click the 3 bars, More Tools>​Add to taskbar. Check 'Open as window' if you wish to hide the URL bar.
You will end up with something like this: 
Inline image 2


--
Marko

DEP/Dodo

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Aug 2, 2015, 2:42:06 AM8/2/15
to Gmail Users
I am again in awe at what I'm learning!  I followed your instructions and now have the Google shortcut for Chrome, which, of course, is what I thought I had.  Never noticed the IE tab.  Deleted the IE shortcut from the taskbar.  However, the Google icon I have on my desktop doesn't have the MSN tab, nor does it have the 3 Chrome bars.  (See screen shot.)  So whose Google shortcut is this?  I won't delete it until I hear back from you.  All the Google icons for these apparently different "Googles" are identical in appearance.

You wrote:  "Your blue and white Google shortcut is just an IE shortcut.​"  I don't know how I did that.  It was a couple of years ago.  I would guess you're going to say I was in IE and browsed to www.google.com, but I don't think so.  

You and Kenneth are my Gmail Users Group mentors!  Thank you again.

~Diane


--

DEP/Dodo

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Aug 2, 2015, 2:47:42 AM8/2/15
to Gmail Users
Here's that screen shot.
Google-no bars.jpg

DEP/Dodo

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Aug 2, 2015, 2:54:50 AM8/2/15
to Gmail Users
​What URL bar, Marko?  The icon I now have in my taskbar is the same blue-and-white "g" as always--nothing else.​

DEP/Dodo

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Aug 2, 2015, 3:18:59 AM8/2/15
to Gmail Users
I now have seen that this also was IE.  Now deleted.

~Diane


On Sat, Aug 1, 2015 at 11:41 PM, DEP/Dodo <depf...@gmail.com> wrote:

Marko Vukovic

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Aug 2, 2015, 4:08:38 AM8/2/15
to gmail-users
​​

On Sun, Aug 2, 2015 at 8:46 AM, DEP/Dodo <depf...@gmail.com> wrote:
Here's that screen shot.

​This too is IE. If you click on the 'gear' icon, top-right, you will see an 'About Internet Explorer' menu item.​ My guess is IE 9.

MSN.com is the default home page that ships with IE. You have probably just added www.google.com to the list in IE Internet Options.
Google offers that when you visit www.google.com with IE:

Inline image 1

DEP/Dodo

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Aug 2, 2015, 4:27:47 AM8/2/15
to Gmail Users
​Version 11​

DEP/Dodo

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Aug 2, 2015, 4:39:54 AM8/2/15
to Gmail Users
On Sun, Aug 2, 2015 at 1:07 AM, Marko Vukovic <marko....@gmail.com> wrote:
​​

On Sun, Aug 2, 2015 at 8:46 AM, DEP/Dodo <depf...@gmail.com> wrote:
Here's that screen shot.

​This too is IE. If you click on the 'gear' icon, top-right, you will see an 'About Internet Explorer' menu item.​ My guess is IE 9.

​Yes, that's what I did (and all by myself!).  IE 11.​
 

MSN.com is the default home page that ships with IE. You have probably just added www.google.com to the list in IE Internet Options.
Google offers that when you visit www.google.com with IE:

Inline image 1
Inline image 1

​Actually, I long ago changed the home page but not to www.google.com.  And there is only one URL in my list​.  Your first two screen shots are foreign to me.  The third one is what I used to input my existing home page.

Diane

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Aug 2, 2015, 8:04:41 PM8/2/15
to Gmail-Users
And I am not a stranger to those left/right indent icons.  Then what is the quotation icon for?  Obviously, it has something to do with quoting!  Is it for setting up margins for a copy/pasted quote?  

"Here is a pretend quote using that icon."

On Sunday, August 2, 2015 at 8:47:19 AM UTC-7, Marko V wrote:

(Can ignore this.  Just trying to figure out what the quote icon is for.  Apparently, it's for indenting.)

​It is not for indenting, that is just a consequence. ​
These are your indent buttons
Inline image 1

Jeff Grossman

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Aug 2, 2015, 8:14:43 PM8/2/15
to gmail...@googlegroups.com
That screen shot is IE.  I think your default browser might be set as IE so when you double click on a link on your desktop it is opening up IE.  I would recommend opening up Chrome (use the Google Chrome shortcut) click on the three lines in the upper right hand side, go down to Settings and then look for Default Browser.  Does it say the default browser is Chrome?

Jeff
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Jeff Grossman

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Aug 2, 2015, 8:14:44 PM8/2/15
to Gmail Users
Diane,
Yes, Edge is Microsoft's new browser which is replacing IE and available in Windows 10.  Nothing says you will need to use it.  You can continue to use your favorite browser, i.e. Google Chrome, Mozilla Firefox, etc.

Jeff

On Sun, Aug 2, 2015 at 3:19 AM, Diane <depf...@gmail.com> wrote:
Coincidentally, I only just heard about Edge on a radio computer show on Sat.  Is it replacing IE, or what?  Is it part of Windows 10?  Is it something I will have to use sooner or later?

(Can ignore this.  Just trying to figure out what the quote icon is for.  Apparently, it's for indenting.)

On Sunday, August 2, 2015 at 1:56:06 AM UTC-7, Marko V wrote:
​Just to add to the confusion, there is now also Microsoft's Edge browser. This is what it looks like, in case you mistake it for Chromium 😜

Inline image 1

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Diane

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Aug 2, 2015, 8:47:04 PM8/2/15
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Hi, Jeff:

I have no intention of switching to W10 for quite a while!

~Diane

Diane

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Aug 2, 2015, 8:56:58 PM8/2/15
to Gmail-Users
Somewhere in these posts, Jeff, Marko has explained all, including how to get Chrome icons onto my taskbar, e.g., Google.  However, my default browser is and has always been Chrome.

~D.

Marko Vukovic

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Aug 4, 2015, 3:41:45 AM8/4/15
to gmail-users

On Mon, Aug 3, 2015 at 2:47 AM, Diane <depf...@gmail.com> wrote:
I have no intention of switching to W10 for quite a while!

​You have a whole year to decide...​



--
Marko

Jeff Grossman

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Aug 4, 2015, 10:39:51 AM8/4/15
to Gmail Users
And, if you do take the plunge (which I did this past weekend) you have 30 days to revert back to your old OS.  Personally I think Windows 10 is pretty nice.  So far it has been running pretty smoothly for me and the upgrade was painless.

Jeff
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