Gmail still not sending to groups

7,946 views
Skip to first unread message

billhansen

unread,
Jun 23, 2013, 4:28:11 PM6/23/13
to gmail...@googlegroups.com
Emails sent to a Group address (a Group created in Gmail, which contains my own address and those of several other people) are still not getting through. Group emails which include my own gmail address do get back to *me*, but only to me. Other addressees rarely receive my group email.  (The addresses themselves are correct. I can send individual gmails to each person in the group, and those gmails all get through.)
 
I've gone through the Gmail Help files, and if there's anything in them which addresses this problem, I've overlooked it.
 
I didn't have this problem when I used MS Outlook, but Outlook had some other problems. I like Gmail a lot, but I sure wish I could get the Group email feature to work.
 
Any further thoughts on this?The Group emails do appear in my Sent Mail folder (within Gmail).  I've asked people to check their Junk, Trash, and Spam filters, and nobody has found my Group emails there.
 
Bill

Andy

unread,
Jun 23, 2013, 6:55:08 PM6/23/13
to gmail...@googlegroups.com
On Sun, Jun 23, 2013 at 4:28 PM, billhansen <billhan...@gmail.com> wrote:

> ... Group emails which include my own gmail address do get back to *me*, but only to me. ...

How do you know that they get back to you? Are you sending them to a
different email address that you own?

Andy

Zack (Doc)

unread,
Jun 23, 2013, 6:57:27 PM6/23/13
to Gmail-Users Google Group
I'm confused Bill.  You talk about sending to a group address, created in gmail.  When I type a group name, it changes to the individual e-mails.  Does yours stay as one address?  If so, can you give an example of what it looks like when you've addressed an e-mail?


On Sun, Jun 23, 2013 at 4:28 PM, billhansen <billhan...@gmail.com> wrote:

--
You received this message because you are subscribed to the Google Groups "Gmail-Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to gmail-users...@googlegroups.com.
To post to this group, send email to gmail...@googlegroups.com.
Visit this group at http://groups.google.com/group/gmail-users.
For more options, visit https://groups.google.com/groups/opt_out.
 
 

bill hansen

unread,
Jun 23, 2013, 8:25:15 PM6/23/13
to Gmail users group
Andy and Zack - Thanks for getting back to me, and my apologies for not being clear enough. It seems I never supply enough data. Let me try again:
 
 The current group is composed of students in a small dog training class I teach. They don't all want other members of the group to know their individual email addresses, so I send the email to *myself* (at the same email address I'm using now), and I send a Bcc to the group (using the group name). I ask members to hit Reply and type "got it". If I don't get a reply within about 2 days I send each one an individual copy of the group email (which is a minor pain in the neck, but with a small group it's doable). At the next class meeting, which is only a few days after they should have received the email, I ask if they received the group version. A few of them usually get the email but the majority do not receive it.
 
So, trying to be clear - the "To" line has my address. I hit the "Bcc" letters and put in the Group name. And yes, I can see each member's email address in the Bcc line. But they can't see the individual addresses.
 
With larger classes and larger groups, sending each member an individual email would get too time consuming. Groups were a good way to handle this when I used Outlook, but they're dangerous in Gmail because I never know who receives the email and who doesn't, unless I send everyone an individual copy, straight to their individual email address.
 
Bill

Kenneth Ayers

unread,
Jun 23, 2013, 9:38:48 PM6/23/13
to gmail...@googlegroups.com
Bill,

I think someone suggested before that you NOT put your own email address in the To: field.  It seems like that shouldn't make a difference.  But try again and see if setting the To: field to an address that is different than the one from which you're sending the email works.  I think you said once that you include your wife on these emails.  Perhaps put her address in the To: field.  Or else try another email address belonging to you.

Kenneth

Andy

unread,
Jun 24, 2013, 1:23:18 AM6/24/13
to gmail...@googlegroups.com
So which is it? Earlier you said nobody else other than yourself get
the emails. Now you say something different:

> ... A few of them usually get the email but the majority do not receive it.

That is very telling.

It is possible that they all (or mostly all) received the email, but
the majority of them ignored it. You know how some people are....

I am in a small organization with weekly emails. We ask them to reply
when they receive the email. The majority do not, in spite of
repeated reminders. A few of them consistently ignore anything sent
to them. That's just how they are.

In any event, have you checked, with a fine-toothed comb, that each
address in the Bcc: line exactly matches the address you use when you
send individual emails? It is possible they are not the same. Pull
up one of your messages and check the actual Bcc: line.

You might also try sending individual test messages to some of the
folks who say they don't get your emails, but put their address in
the Bcc: field and your address in the To: field, like you do with
your class only addressed individually instead of to the whole group.
See what happens. It might be their email systems are rejecting
messages not personally addressed to them.

For other reasons, larger groups of people are better handled with a
Googlegroup or Yahoogroup or similar (an email list/reflector).

Regards,
Andy

Zack (Doc)

unread,
Jun 24, 2013, 6:09:11 AM6/24/13
to Gmail-Users Google Group
Great points Andy.

After his last post I realized his only problem is when they are BCC'd, which indicates either a problem with the addresses he's sending to, or the receivers.
Bill,When he talks about a googlegroup, he means like this.  We use one for a cub scout pack I'm part of.  Everyone joins, and you just send to the group address.


bill hansen

unread,
Jun 24, 2013, 7:36:03 AM6/24/13
to Gmail users group
Hi Ken - Thanks for your reply. In the "To" field, I have tried using an email address I have on Yahoo, with the same results. It seems that I'm stuck as far as Group emails go. For the moment classes are small, so I'll just continue with individual notes to each class member.  - Bill

bill hansen

unread,
Jun 24, 2013, 7:43:58 AM6/24/13
to Gmail users group
Andy - Both things have happened. Usually, nobody but me gets the group email. But twice during the present class cycle, a couple of people have received it.
 
I'm sure the emails are correct, because class members get the individual emails, and I copy the addresses for those right off the group email list.
 
Trying individual Bcc emails to class members, with my address in the "To" field, is a good suggestion. I'll wait until after the next class though, so I don't stretch their patience too far.
 
Thanks again - Bill


On Mon, Jun 24, 2013 at 1:23 AM, Andy <AI.e...@gmail.com> wrote:
Reply all
Reply to author
Forward
0 new messages