Hello, All:
Almost a year ago, you helped me with Gmail on my new laptop when I was offline. My understanding was that when I was online and had synchronized my messages, including all attachments, that I would be able to access all such e-mails (and attachments) when I was offline. That has never happened. While I can open the messages, I cannot open the attachments. In offline settings, I have selected "all attachments" where instructed to specify maximum attachment size. Can you help? ~Dodo
Hi, Marko--
Thank you for responding. I'd forgotten to initiate my post here on
the group's site and therefore wasn't signed up to get e-mail
responses.
To answer your question, I use only Chrome for my Gmail on the
laptop: version 10.0.648.134.
Have I been correct to believe that I should be able to view
attachments after they are downloaded and synchronized on the laptop?
I am not computer-savvy with diagnostics and such. I was hoping for a
quick fix with nice clear steps. I'll try your suggestion when I
build up a little more courage.
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You can always just disconnect your internet connection from your computer to see if you can read attachments while in offline mode.
I feel like my nickname is really appropriate here.
You can always just disconnect your internet connection from your computer to see if you can read attachments while in offline mode.
Marco: I think that is what she said Jeff. She could read the emails but no attachments were available when offline.Jeff: I was referring to her point about waiting until she travels again to see if the database fix worked or not. I was stating she could disconnect her internet so she doesn't have to wait until she travels again.
Bad news: See below. This has been my problem from Day #1 of enabling offline capability almost a year ago. Is it possible messages are downloaded first and then Gmail deals with attachments? ~Downhearted Dodo
One more related question: Is there any reason not to have offline capability with both Chrome and IE? I realize if either is working properly, the other isn't necessary, but sometimes I just like to know things out of curiosity.
--The cost will be disk space as each one will maintain a separate store of all your offline email.
Marko
One more related question: Is there any reason not to have offline capability with both Chrome and IE? I realize if either is working properly, the other isn't necessary, but sometimes I just like to know things out of curiosity.
> Actually, since they're both "Gears" would it actually have a separate storage? I ask, since I don't know, and perhaps someone knows definitively. It's not like your browser's normal cache, right?
>
Hi Doc
It is a separate plugin for each browser and not a single standalone installation, and as such, there's a separate store for each. It would make better sense to me too to have one single offline store.
See http://gears.google.com/support/bin/answer.py?hl=en&answer=79850&ctx=cb
Regards
--
Marko
Yes, each browser uses a different plug-in which stores its data in a
different place. And, because of this, you would need to keep each
instance in sync separately.
Jeff
Thank you, all, for your feedback. Shall I try Chrome once again after changing the hibernating setting per Marko's suggestion, or just go to IE and set up offline Gmail from there? I know now to dump everything downloaded previously. ~Dodo
Yes, each browser uses a different plug-in which stores its data in a different place. And, because of this, you would need to keep each instance in sync separately.
Jeff
As I write this, Jeff, I am again synchronizing, having uninstalled and reinstalled Chrome. I also have streamlined what I want downloaded. Am I correct that when I select, for example, 1 year of label "X," that is applicable to the initial download. Future downloads of label "X" will be from the present to wherever the initial download left off?
I have not yet gone to IE9--afraid to. Our techie guru at work made us wait a long time before we installed IE8. If you think 9 is okay, I will do it on both the laptop and our desktop at home. Do I need to uninstall 8 first? My guess is no.
Oh! I just saw that my selected messages have been downloaded and the attachments have begun. Be still, my heart! This is the crux of how this mass of posts began: My messages had downloaded but not one single attachment! Any theories as to why they didn't? At my earliest opportunity, I will report back about the attachments this time, now that I know how to disconnect from the Internet and don't have to wait until the next car trip.
One more question (I know there are a couple in this post): The message I have been getting that Gears has crashed comes and goes--at least did. When it doesn't appear, does that mean it's been fixed? If it happens again, what do I do?
Response inline...
On 4/6/2011 9:01 PM, DEP/dodo wrote:As I write this, Jeff, I am again synchronizing, having uninstalled and reinstalled Chrome. I also have streamlined what I want downloaded. Am I correct that when I select, for example, 1 year of label "X," that is applicable to the initial download. Future downloads of label "X" will be from the present to wherever the initial download left off?
I am not 100% sure about the answer to your question, but I would imagine it will only keep 1 year of mail for label X. So, if you synced up again in say 30 days, it would only keep mail for one year from the date of the sync and would delete anything older than that from the offline database. If you think you might need to see more than one years worth of mail while offline, you will probably need to change that setting. Remember though, the more mail you store in the offline database the longer it will take to sync each time.
Dodo: Please see my last sentence above about "future downloads": If I synced up again in 30 days, there would still be fewer messages/attachments than in the maiden sync, right? Why will it take longer to sync each time?
One more question (I know there are a couple in this post): The message I have been getting that Gears has crashed comes and goes--at least did. When it doesn't appear, does that mean it's been fixed? If it happens again, what do I do?
I hope everything works out for you.
On Wed, Apr 6, 2011 at 5:40 PM, Jeff Grossman <je...@stikman.com> wrote:
I would recommend Chrome. Also, are you using IE 9 or a previous version. Microsoft has really improved the browser with IE 9. Personally I think 7 and 8 were pretty bad browsers, and we all know that version 6 was the worst of them all.
More mixed results: I could get PowerPoint attachments but not youtube, with the explanation I wasn't connected to the Internet! But this was a downloaded attachment; it fell within the dates that I recall had been synced! Help!!
More mixed results: I could get PowerPoint attachments but not youtube, with the explanation I wasn't connected to the Internet! But this was a downloaded attachment; it fell within the dates that I recall had been synced! Help!!
You will never be able to access YouTube while offline. Oh! I obviously did not know that.Are you sure the message and attachment are within the 'Recent message range' setting under 'Download options' in your Offline settings? Yes. But I have a theory, Marko. I'm thinking attachments, even though included within a certain e-mail message, have their own dates of existence. And since they are downloaded separately, after messages, they are downloaded based on their age. So when I checked after my messages were synced but attachments were still in progress, it may be that some of the attachments' dates had not yet been synced. Do you understand what I am trying to say, and could that be the case? Bottom line: I now, for the first time ever, have been able to view [some] attachments while offline. Previously, I couldn't see any, even though synchronization was current. And now, of course, we're told that there will be no more offline Gmail at some point in time.All this work, and then that news. Does anyone know the timeline of offline's demise? Will there be offline in the future? How many more questions do I get?
~Dodo
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Are you sure the message and attachment are within the 'Recent message range' setting under 'Download options' in your Offline settings? Yes. But I have a theory, Marko. I'm thinking attachments, even though included within a certain e-mail message, have their own dates of existence. And since they are downloaded separately, after messages, they are downloaded based on their age. So when I checked after my messages were synced but attachments were still in progress, it may be that some of the attachments' dates had not yet been synced. Do you understand what I am trying to say, and could that be the case? Bottom line: I now, for the first time ever, have been able to view [some] attachments while offline. Previously, I couldn't see any, even though synchronization was current.
And now, of course, we're told that there will be no more offline Gmail at some point in time.All this work, and then that news. Does anyone know the timeline of offline's demise? Will there be offline in the future? How many more questions do I get?
~Dodo
I'm not sure what you mean by the attachments' dates.
And now, of course, we're told that there will be no more offline Gmail at some point in time.All this work, and then that news. Does anyone know the timeline of offline's demise? Will there be offline in the future? How many more questions do I get?
~Dodo
Who told you that?