Hacked mail account

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Surya Prakash

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Nov 13, 2010, 7:12:24 AM11/13/10
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Hello guys,
 
May be this is a very routine query posted on this group. So, sorry if this is a repeat.
 
My account was hacked by somebody, say A, with mail id A...@gmail.com.
I doubt that this is one of my friends with mail id Z...@gmail.com
 
Now, is there any way to find out if both the mail ids are being used form the same computer?
 
I saw the headers of mails from both these mail ids.
Unfortunately, these two mails are received at different times, approx 3 months apart.
So, we cannot be sure if the mails are from the same computer.
Is there any way now to find this out?
 
-Surya

Andy

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Nov 14, 2010, 10:08:28 AM11/14/10
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> My account was hacked by somebody, say A, with mail id A...@gmail.com.
> I doubt that this is one of my friends with mail id Z...@gmail.com
>
> Now, is there any way to find out if both the mail ids are being used form
> the same computer?

If your account was actually hacked, but you can still log into it
(which is unlikely, since people who hack into other users' email
accounts usually change the password too), then you can check the last
several logins to your Gmail account. Go to the bottom of your Gmail
page where it says "Last login activity" and click on the underlined
"Details" link.

If you haven't yet, change your password! Make it sufficiently secure
(complicated) so that someone else can't guess it.

It is more likely that someone faked your "From:" address, and the
emails never came from your account. Doing that is extremely easy and
doesn't really count as "hacking". (It is similar to me sending a
postal mail but writing your home address in the return address area
on the envelope. Anyone can do it.)

You can get some information from the email headers about where the
email originated, but often the spammers (who are most likely to do
this) try to obscure or confuse that information.

Andy

Surya Prakash

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Nov 14, 2010, 12:36:18 PM11/14/10
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Hello Andy,
 
Thanks for your reply.
 
The pswword was changed by the hacker.
So, I used Google web form and got my account back.
 
Reg checking last activity, I forgot about this feature and accessed my account (after resetting the password) numerous times. So, this channel is closed now.
Also, this hacker keeps pinging me over chat. So, I'm sure my account was hacked.
 
 
Thanks,
Surya.


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Sarah Hill

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Nov 14, 2010, 10:14:35 PM11/14/10
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Your account being hacked is impersonation or identity theft, and may also qualify as harrassment, by spoiling your enjoyment of the service.

If it is the hacker contacting you through chat, then ithis would be seen as harrassment.

There is a
form to report harrassment, google say they will investigate: http://mail.google.com/support/bin/request.py?hl=en&contact_type=abuse
Include the details (headers) of the suspect emails, and provide a description of what you are experiencing in chat; include all relevant e-mail addresses.

Gmail help for harrasssment
Gmail say: "Because message headers and senders can be spoofed using a variety of means, we're unable to take action on any user without further verification. In accordance with state and federal law, it is Google's policy only to provide information about a specific Gmail user pursuant to a valid third party subpoena or other appropriate legal process. You can report a Gmail user who is violating Gmail policies here."

To get Gmail records, in order to try to discover the identity of the registered account holder/hacker, you would need to either make a report to the police on the grounds of identity theft or harrassment/cyberstalking (If the police take your case seriously, they can subpoena Google.), or take civil action yourself, through a lawyer.
How you go would about this would depend upon the laws in your country of residence.

Advice from JustAnswer Family Law - I would like to subpoena several gmail accounts ... - JustAnswer
Stored Communications Act Limits Gmail Information Obtainable Pursuant To Subpoena
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