Help Requested.. i am locked out
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allan.lobeck
Feb 18, 2017, 2:35:20 PM2/18/17
to gmail...@googlegroups.com
i got locked out of my email about a week ago. i did the recovery process and received an email saying 3-5 days until i hear back
after a week still nothing.. does anyone know how to call them?
allan lobeck
+12819327841 (WHATSAPP) and mobile number
Sent via the Samsung Galaxy Note5, an AT&T 4G LTE smartphone
-------- Original message --------
From: Kenneth Ayers <justk...@gmail.com>
Date: 2/18/2017 1:12 PM (GMT-06:00)
Subject: Re: [Gmail-Users] emails going straight to Trash
Bill,
Perhaps you have a filter that's trashing anything from "@aol.com". Filters can be created for just a domain name.
Also, if you're syncing your account with any email programs on your computer, check to see if anything there could be deleting some emails.
Kenneth
On Sat, Feb 18, 2017, 10:51 AM Andy <AI.e...@gmail.com> wrote:
My wife frequently forwards to me mail which she has received. She uses both an AOL email address, and a Gmail address. The mails she sends from her Gmail address come through to my Gmail InBox, just as they should. But the mails from her AOL address go straight to Trash. I don't check my Gmail Trash box daily, so my wife is often annoyed that I haven't read the things she forwards from her AOL address. I tried to make a Filter in Gmail, but there doesn't seem to be a way to make a Filter which would prevent emails from going directly to Trash. (There's an option "never send it to Spam" but no option to avoid the Trash box.) Is there a way to do this? Can someone offer suggestions? Thanks - Bill HansenI don't believe there is any way for a message to end up in Trash, other than (1) you (or someone) clicking the Delete button, or (2) a Filter. Gmail doesn't delete messages by itself!That's probably why there is no Filter option, to prevent something that doesn't happen.Check your Filters for one that deletes messages. You may have forgotten that it's there.--Andy
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Andy
Feb 18, 2017, 3:06:18 PM2/18/17
to [Gmail-Users]
i got locked out of my email about a week ago. i did the recovery process and received an email saying 3-5 days until i hear backafter a week still nothing.. does anyone know how to call them?
Sorry, but I would guess there may be no way to call Google customer support. Imagine if they had hundreds of millions of people trying to call them. Their phone lines would melt.
There are phone numbers to some Google offices but they probably do not send you to customer support.
Maybe you can try again with the recovery steps. If your security information was up to date, or if you answer the questions correctly, it makes a big difference. It might have made the recovery instantaneous instead of taking days.
Andy
Keith Bainbridge
Feb 19, 2017, 7:03:17 AM2/19/17
to gmail...@googlegroups.com
Bill
You could set a filter at your gmail web view to deal with mail from your wife, that includes never treat as spam/trash and maybe add a star or specific folder?
On 19 Feb 2017 06:34, "allan.lobeck" <allan....@gmail.com> wrote:
i got locked out of my email about a week ago. i did the recovery process and received an email saying 3-5 days until i hear backafter a week still nothing.. does anyone know how to call them?allan lobeck+12819327841 (WHATSAPP) and mobile numberSent via the Samsung Galaxy Note5, an AT&T 4G LTE smartphone-------- Original message --------From: Kenneth Ayers <justk...@gmail.com>Date: 2/18/2017 1:12 PM (GMT-06:00)Subject: Re: [Gmail-Users] emails going straight to TrashBill,
Perhaps you have a filter that's trashing anything from "@aol.com". Filters can be created for just a domain name.
Also, if you're syncing your account with any email programs on your computer, check to see if anything there could be deleting some emails.
Kenneth
On Sat, Feb 18, 2017, 10:51 AM Andy <AI.e...@gmail.com> wrote:
My wife frequently forwards to me mail which she has received. She uses both an AOL email address, and a Gmail address. The mails she sends from her Gmail address come through to my Gmail InBox, just as they should. But the mails from her AOL address go straight to Trash. I don't check my Gmail Trash box daily, so my wife is often annoyed that I haven't read the things she forwards from her AOL address. I tried to make a Filter in Gmail, but there doesn't seem to be a way to make a Filter which would prevent emails from going directly to Trash. (There's an option "never send it to Spam" but no option to avoid the Trash box.) Is there a way to do this? Can someone offer suggestions? Thanks - Bill HansenI don't believe there is any way for a message to end up in Trash, other than (1) you (or someone) clicking the Delete button, or (2) a Filter. Gmail doesn't delete messages by itself!That's probably why there is no Filter option, to prevent something that doesn't happen.Check your Filters for one that deletes messages. You may have forgotten that it's there.--Andy
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catman088
Feb 19, 2017, 7:03:17 AM2/19/17
to Gmail-Users
There is no 1:1 support from Google for any free Google products; use the Google Gmail forum. https://productforums.google.com/forum/#!forum/gmail
Jeff Grossman
Feb 19, 2017, 10:47:08 AM2/19/17
to Gmail Users
Keith,
FYI, there is no option to never send to trash. Only an option to never send to spam.
Jeff
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