NEVER NEVER trust GMAIL drafts...
GeoFan49.lit
Lost a draft that had many hours invested in it, and lots of data that
is very difficult to recreated.
If you accidentally hit the DISCARD button, you lose your draft. NO
WARNING, no recovery possible!
NOT found in Trash. WHY?
If you navigate away from the changed draft, you get a warning.
Your draft has been modified.
Abandon changes?
OK | Cancel
If you accidentally hit DISCARD -boom, it is completely gone!
BAD DESIGN!
Zack (Doc)
there was immediately a bar at the top that said "Your message has
been discarded. Undo discard"... I clicked it and I'm back in here
editing this message.
The lesson is, if you accidentally click a button, stop moving to see
if there's an undo to fix your mistake.
Fuzzy Logic
> NEVER NEVER trust GMAIL drafts...
>
> Lost a draft that had many hours invested in it, and lots of data that
> is very difficult to recreated.
Gmail drafts work fine unless you do something wrong.
> If you accidentally hit the DISCARD button, you lose your draft. NO
> WARNING, no recovery possible!
Not true. You get a bar at the top letting you undo.
> NOT found in Trash. WHY?
Only trash goes in Trash, not discards.
> If you navigate away from the changed draft, you get a warning.
>
> Your draft has been modified.
> Abandon changes?
>
> OK | Cancel
Yep.
> If you accidentally hit DISCARD -boom, it is completely gone!
Not true, as mentioned before.
> BAD DESIGN!
It could warn you, yes, but bad design? Hardly.
Fuzzy
Tyler Cheatham
Julie
NEVER NEVER trust GMAIL drafts...
Better still Never trust online web drafts. Surely you have had the same thing happen with other web based email systems... I certainly have.
Lost a draft that had many hours invested in it, and lots of data that
is very difficult to recreated.
If you are creating a long complex document, it is always safer, and often easier to do it offline in Word, Notepad or some such. Or try Google Documents, but never in a simple email !!
Julie
NEVER NEVER trust GMAIL drafts...
Lost a draft that had many hours invested in it, and lots of data that
is very difficult to recreated.
jmegawarne
a clear misunderstanding of UI principles.
Firstly, nobody is perfect. I have been using computers for a very
long time, and only today I typed a long email, accidentally hit
"Discard" on the draft, and in a panic the first thing I did was go to
the Drafts folder. Irrational? Yes. Human? Yes. Saying "GMail drafts
work fine unless you do something wrong" is the same as saying "GMail
drafts work fine as long as you're perfect." Enough people make this
mistake to warrant it being a design flaw.
Secondly, the user's data is absolutely sacred. Unless they are
absolutely 100% sure (expressed through an explicit process with the
ability to Cancel) that some data is to be deleted, it should be
preserved at all costs. Even then, unless privacy is at stake, any
sort of deletion or potential loss of data should be held for a
reasonable period of time. That is why deleting messages goes into
TRASH, and not the ether. Then you have a chance to get it back, see?
Being able to discard a draft without confirmation, and only recover
it if you react completely rationally to an almost psychologically
invisible message that disappears after a few seconds, is patently and
obviously bad design. Don't believe me? Why don't you try it on some
imperfect people instead of your perfect Zen-like self? You know, the
general population.
I am not disparaging all of GMail, as it is a wonderful tool and has
proven itself to be indispensable. But that still does not help with
the horror and frustration of losing hard work. It is grossly unfair
to blame an ordinary human user for a problem like this.
Justin Megawarne
On Oct 4, 8:29 am, "Fuzzy Logic" <fuzz...@gmail.com> wrote:
GeoFan49.lit
editing my draft and had to exit immediately. I was thinking I just
wanted to discard my changes and get out of that draft to handle the
emergency. BOOM... lost that big draft that had a lot of time
invested!
Tyler Cheatham
Tex Johnson
Draft anything with any importance in Word, or other WP Programs, and
Save, rather than just doing it in e-mail, regardless of the e-mail
Carrier.
Texy
On 10/10/07, GeoFan49.lit <gfanuc...@gmail.com> wrote:
>
Tex Johnson
Amen, I agree.
Texy
Zack (Doc)
processing program. GMail (and other web providers) are not the only
ones with a single level of undo for such things... If I use Notepad,
and accidentally wipe out my draft by hitting Ctrl-A then backspace, I
have one chance to hit Undo... if I start typing at that moment, I'll
permanently lose my draft.
There are other programs with a single level of undo also, so it's not
just GMail.
Fuzzy Logic
principles. My answer was with my Gmail-works-well-for-me hat on
instead of my think-about-the-UI hat. I concede the point that either
a confirmation or retaining the draft would be a big improvement. I
suggest you submit your improvement idea to the Gmail team.
Fuzzy
Zack (Doc)
I, personally, disagree. I hit Discard on purpose and want it gone.
I don't want to think about it, and I don't want another confirmation.
If I've hit a button on accident, my reaction is to stop touching
anything and look for an undo so I don't have to recreate a lot of
work. I do not expect my program to do all my thinking for me, and I
don't like it when it does (Windows is notorious for having a "We know
more than you do" attitude, whereas *nix systems trust the user to
mean what they say and do exactly as told, even if it means erasing
the HD with no hope of recovery... the user said so, so it does).
In the spam folder I click Delete all, and I have another
confirmation. I've already confirmed that they are spam, and I want
to get rid of them... why do I have to say it AGAIN.
The programmers have to find a balance between your and my desires...
I believe the option they've currently provided finds that as well as
they can.
Tyler Cheatham
AA
then, you must have a huge issue with deleting a message. Personally,
when I delete a message, it goes into a 'trash' folder (i.e. it
doesn't get deleted). I'm sure this has helped many the sad "normal
user that doesn't even know about undo". Likewise, in my opinion, it
would make sense to have a "discarded drafts" folder. Otherwise, if no
confirmation (appeasing Zack), at least PUT THE FRIGGIN DISCARD BUTTON
way off to the right - far away from the 'save now' button. (if you
can't tell, I just lost a really important email that I had been
working on. I agree with all about 'not trusting online drafts' blah
blah, but, the case here is that it is QUICKLY solved with either of
the 2 or 3 suggestions going around and, thus, shouldn't be a problem
for poor saps such as myself that 'didn't see the little yellow bar
after discarding the draft')... k - NOW let's put the issue to
bed ;P
On 11 Oct, 06:04, "Zack (Doc)" <z...@tnan.net> wrote:
> This is where user's disagree and programmers have to strike a balance.
>
> I, personally, disagree. I hit Discard on purpose and want it gone.
> I don't want to think about it, and I don't want another confirmation.
> If I've hit a button on accident, my reaction is to stop touching
> anything and look for an undo so I don't have to recreate a lot of
> work. I do not expect my program to do all my thinking for me, and I
> don't like it when it does (Windows is notorious for having a "We know
> more than you do" attitude, whereas *nix systems trust the user to
> mean what they say and do exactly as told, even if it means erasing
> the HD with no hope of recovery... the user said so, so it does).
>
> In the spam folder I click Delete all, and I have another
> confirmation. I've already confirmed that they are spam, and I want
> to get rid of them... why do I have to say it AGAIN.
>
> The programmers have to find a balance between your and my desires...
> I believe the option they've currently provided finds that as well as
> they can.
>
> On 10/11/07, Fuzzy Logic <fuzz...@gmail.com> wrote:
>
>
>
> > I misunderstood nothing. Part of my job requires understanding UI
> > principles. My answer was with my Gmail-works-well-for-me hat on
> > instead of my think-about-the-UI hat. I concede the point that either
> > a confirmation or retaining the draft would be a big improvement. I
> > suggest you submit your improvement idea to the Gmail team.
>
> > Fuzzy
>
Nick Chirchirillo
worth...@gmail.com
message someone else sent you be to have it filed in Trash for 30
days, whereas "discarding" something you created yourself sends it
into the ether forever.
Worth Banner
> > > > a clear misunderstanding of UI principles.- Hide quoted text -
>
> - Show quoted text -
EMO
empty.
As I love GMail, I started to think what may have happened, thinking
it was MY fault. Then I arrived to the conclusion that while I was on
the phone while using GMail, I might have clicked discard or something
like that thinking it was the Spam folder or just even not thinking.
I have read all the opinions, and I think that altough it is a user
error and not a system one, the system should have a way of fixing
simple errors like these. Imagine a keyboard withoud a "Backspace"
key. It wouldn't make sense.
I don't want "Are you sure?" messages all the time, but I think a
"General Recovery" folder would be ok for ANY deleted information.
I'd like to read your opinions.
EMO
Zack (Doc)
navigate away, or discard another, you're stuck.
I agree that I don't want/need another "Are you sure" message, and am
highly annoyed by them. I wouldn't mind too much having the discarded
drafts put into "trash" though (without warning) and therefore kept 30
more days for the error to be found. Outlook does this, but I find it
annoying there as they make it "unread" which gives my "trash" an
"unread count". Uh... I was writing it... I must have read it.
I would support a suggestion of this.
Tyler Cheatham
Dmitry Knyaginin
It's all about usability and "foolproof" issues, look around and
you'll find dozen of other functions to be patched.
I use Gmail carefully, sometimes I send an important draft to myself
just to have a copy of the draft in the All Mail folder.
It's a kind of redundancy I prefer.
As for patching the every function that doesn't look secure or
complete enough - remember keyboards with two Space keys?
As you pressed the left one the cursor went one space left, and as you
pressed the right one the cursor went one space right.
Not sure what was that for, for these keyboards had the Left Arrow and
the Backspace keys as well.
Maybe the example is out of tune a bit, I just wanted to put it here.
Thanks.
On Nov 8, 7:25 am, "Tyler Cheatham" <tcheath...@gmail.com> wrote:
> Zack took the words right out of my mouth. We need some way to get drafts
> back without them disappearing into thin air without being able to recover
> them.
>
> On Nov 7, 2007 9:20 PM, Zack (Doc) <z...@tnan.net> wrote:
>
>
>
> > Well... there is an "undo" option presented right away, but if you
> > navigate away, or discard another, you're stuck.
>
> > I agree that I don't want/need another "Are you sure" message, and am
> > highly annoyed by them. I wouldn't mind too much having the discarded
> > drafts put into "trash" though (without warning) and therefore kept 30
> > more days for the error to be found. Outlook does this, but I find it
> > annoying there as they make it "unread" which gives my "trash" an
> > "unread count". Uh... I was writing it... I must have read it.
>
> > I would support a suggestion of this.
>
~V~
humm.. I see it in WORD...
dont see it on Plain or Rich Gmail....
must be hidden away?
On Oct 3, 2:37 pm, "Zack (Doc)" <z...@tnan.net> wrote:
> Yes there is... I just tried it with this message. I hit Discard, and
> there was immediately a bar at the top that said "Your message has
> been discarded. Undo discard"... I clicked it and I'm back in here
> editing this message.
>
> The lesson is, if you accidentally click a button, stop moving to see
> if there's an undo to fix your mistake.
>
> On 10/3/07, GeoFan49.lit <gfanucci....@gmail.com> wrote:
>
>
>
>
>
> > NEVER NEVER trust GMAIL drafts...
>
> > Lost a draft that had many hours invested in it, and lots of data that
> > is very difficult to recreated.
>
> > If you accidentally hit the DISCARD button, you lose your draft. NO
> > WARNING, no recovery possible!
>
> > NOT found in Trash. WHY?
>
> > If you navigate away from the changed draft, you get a warning.
>
> > Your draft has been modified.
> > Abandon changes?
>
> > OK | Cancel
>
> > If you accidentally hit DISCARD -boom, it is completely gone!
>
> > BAD DESIGN!- Hide quoted text -
Zack (Doc)
at the top (and or bottom, I've seen it in both places now; just
checked by Discarding and Undoing this message). And as I said, it's
only there right after you discard, and if you click anything else
(another label), it goes away... forever.