Thankfully both are in the Help Center (reached via the "Help" link at
to top right of your GMail screen).
#2 was moved to a link on the main page about a year ago, and that's
made it easier for most to find. In English it's the bottom box of 6
on the right labeled "Suggest a Feature". I try to submit one about
every month, sometimes more often, sometimes less.
#1 is a bit harder to find, but that's to cut down on the number of
people submitting "bugs" that are really just local user problems.
You have to pass through the troubleshooter, which is linked at the
bottom of most Help pages. You'll have to go through a series of
questions/suggestions to ensure you're not part of a local problem and
do have an actual bug. It also customizes the Bug Report for the
situation you've encountered, so they can find/fix the bug better.
A couple of them do, so I usually check them all in turn to see if
they've changed any before deciding which issues are most important to
me that day :)
I've also submitted my vote. I definitely need this feature as well.
> Thank you a lot, Zack. God bless you. Hope Gmail apply our suggestion soon.