The labels are what got me hooked...It's genius and I'm suprised no one
else has thought of it. You can have a message with more than one
label and still have it in the inbox, but with folders you can only
have a message in one folder. Plus, I'm on dial-up and Gmail pops up
its pages in a matter of seconds where other email sites take me a
minute or so. Also, I've had Gmail for about 2 months now and I have
only gotten 2 spam emails. And that was because I bought something
online then I forgot to uncheck the "recieve emails from 3rd party
partners" so all I had to do was go in and unsubscribe. With hotmail,
I start getting tons of junk mail within a few weeks after creating my
account. I also like the keyboard shortcuts...they make things alot
faster.