Manually selecting carrier services and specific criteria for individual orders is extremely time-consuming, particularly for high-volume shippers. Not only does ShipStation provide merchants with the ability to create automated workflows, but our rate calculator helps you compare shipping rates across carriers.
Automation rules apply specific criteria to orders to avoid manual entry. For example, if you wanted Priority Mail as the default carrier service for orders under three pounds, you could create a rule to apply this service to lightweight clothing orders. Automation rules can be used to automatically apply carrier services and insurance (which is great for high-value items like jewelry), automatically route orders to the correct fulfillment centers, prepay duties and taxes when and where available, and much more.
Products in the fashion industry usually come in a variety of colors, shapes, and sizes, not including customized options. When products come in different styles, every order detail is crucial to avoid sending customers the incorrect product. With features like order notes and order tags, order notes and details can be easily communicated to your team.
Order notes consist of notes from customers, notes to customers, gift notes, and internal notes. Notes from customers can consist of requests for your business like carrier service preferences or special requests. Gift notes are equally important, as the packaging for gift orders might vary from regular orders. Additionally, order tags can be used to flag orders that will need special attention while being prepared, such as:
ERPs are essential for growing businesses, as they combine different areas of your organization into a single operating system. Each team within your business should be able to easily track their data and provide other groups with relevant information without a complicated workflow. For example, say your supply chain team notices a delay in materials needed for a necklace. Your merchandising and manufacturing teams should be able to easily track and receive this information as well to avoid promoting or overselling the necklace to customers. EPRs are designed to streamline these communications.
Without the ability to try on clothing before ordering, customers must use sizing charts to determine the best fit, leading to increased returns. With our recent study showing 81% of customers believe businesses should offer free returns and 44% stating they were less likely to shop with a brand that has a difficult returns policy, your business needs to prioritize returns.
From a branded returns portal to easily generated return labels, ShipStation merchants can easily create a returns process for their businesses. With the branded returns portal, customers can initiate their own returns process, eliminating the need to send a return label with shipments and keep customers waiting on a support team. If you need to generate a return label, it only takes a couple of clicks to send a return label to a customer.
Shipping high-value accessories like watches and jewelry can be nerve-wracking. Customers are paying for expensive items that can potentially be lost in transit or stolen. Some carrier services include insurance options for additional security, but what if the jewelry is worth more than the free coverage?
This unprecedented volume, written by a team of international scholars and members of the Armenian religious community, contextualizes and celebrates the compelling works of art that define Armenian medieval culture. It features breathtaking photographs of archaeological sites and stunning churches and monasteries that help fill out this unique history. With groundbreaking essays and exquisite illustrations, Armenia illuminates the singular achievements of a great medieval civilization.
Precious minerals and stones are mined in dozens of countries around the world, and then typically traded, exported, and processed in other countries. Although their supply chains can be long and complex, jewelers and watchmakers have a responsibility to ensure that their operations do not contribute to human rights abuses at any point along those chains.
Jewelry and watches denote wealth and status, as well as artistry, beauty, and love. Gold and diamond jewelry in particular are frequently purchased as gifts for loved ones and for special occasions. Globally, about 90 million carats of rough diamonds and 1,600 tons of gold are mined for jewelry every year, generating over US$300 billion in revenue.
For millions of workers, gold and diamond mining is an important source of income. But the conditions under which gold and diamonds are mined can be brutal. Children have been injured and killed when working in small-scale gold or diamond mining pits. Indigenous peoples and other local residents near mines have been forcibly displaced. In war, civilians have suffered enormously as abusive armed groups have enriched themselves by exploiting gold and diamonds. Mines have polluted waterways and soil with toxic chemicals, harming the health and livelihoods of whole communities.
Jewelers and watchmakers typically rely on complex supply chains to produce each piece of jewelry or watch. Gold, diamonds, and other minerals and gemstones are mined in dozens of countries around the world, and are then typically traded, exported, and processed in other countries. Processed gold and polished diamonds are then transformed into jewelry in manufacturing plants and artisan workshops, before reaching retailers. By the time a piece of jewelry is offered for sale, it may be very difficult to know the origins of the gold or diamonds it contains, or whether they are tainted by human rights abuses or environmental harms.
Consumers increasingly demand responsible sourcing too. A growing segment of younger consumers are concerned about the origins of the products they buy, and want to be sure that the jewelry they purchase has been produced under conditions that respect human rights.
Human Rights Watch first contacted these 13 companies with letters and requested meetings with each company. Ten companies responded. Nine sent written responses. Of those, six companies agreed to meet with Human Rights Watch. Another company met with Human Rights Watch without sending a letter. Three companies did not respond, despite repeated requests. Human Rights Watch analyzed the actions taken by the jewelers based on information provided directly by the companies, as well as publicly available information from company websites and other public sources. We also assessed the governance, standards, and certification systems of the Responsible Jewellery Council (RJC), an industry-led initiative with over 1,000 members, including jewelry manufacturers and retailers, refiners, and mining companies.
Our research found that most of the 13 jewelry companies we contacted directly recognize their human rights responsibilities and have made some efforts to responsibly source their gold and diamonds. However, their practices differ significantly.
Some of the companies scrutinized for this report have taken important steps to address human rights risks in the gold and diamond supply chain. For example, Tiffany and Co. can trace all of its newly mined gold back to one mine of origin and conducts regular human rights assessments with the mine. Cartier and Chopard have full chain of custody for a portion of their gold supply. Bulgari has conducted visits to mines to check human rights conditions. Pandora has published detailed information about its human rights due diligence efforts, including on noncompliance found during audits of its suppliers and steps it is taking to address them. In addition, two companies we contacted have pledged to take specific steps to improve their practices going forward. Boodles has pledged to develop a comprehensive code of conduct for its gold and diamond suppliers, and to make it public. The company has also pledged to report publicly on its human rights due diligence from 2019, and to conduct more rigorous human rights assessments. Christ has pledged to publish its supplier code of conduct and other information on its human rights due diligence efforts in the coming year.
While these are promising signs, we found that most companies still fall short of meeting international standards. While some companies are actively working to identify and address human rights risks in their supply chains, others rely simply on the assurances of their suppliers that their gold and diamonds are free of human rights abuses, without rigorously verifying these claims. Some have made no commitments to responsible sourcing at all. Almost none can identify the specific mines where all of their gold and diamonds originate. Few provide comprehensive public reports on their efforts to responsibly source gold and diamonds.
While the industry has a long way to go, some exciting initiatives have emerged in recent years to show that change is possible. The Canadian jeweler Fair Trade Jewellery Co. has recently started to import fully-traceable gold from artisanal mines in the Democratic Republic of Congo. A growing number of small jewelers in the UK and elsewhere are sourcing their gold from artisanal mines in Latin America that are certified under the Fairtrade or the Fairmined gold standard. And a Canadian diamond company, the Dominion Diamond Corporation, has introduced a line of traceable diamonds called CanadaMark, which are independently tracked at every stage from the mine to polished stone.
To be credible, the Responsible Jewellery Council should become a true multi-stakeholder body by giving civil society and industry representatives equal decision-making power at all levels and strengthening its standards and auditing practices to set a higher bar for responsible sourcing practices by the industry.
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