*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different. All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this document and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this document including, but not limited to, the benefits, design, pricing, components, performance, availability and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.
2Auto Zoom is available in FlexMode using the rear camera and will disengage if the zoom is manually adjusted. Limited in low-light conditions. May not work if the device is moving or if the subject is too close.
4Samsung account log-in required. Calls must be made using the native Samsung phone app. Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.
9Quick Share between Galaxy devices available with the following OS: smartphones and tablets with Android OS version 10.0 (Q) and One UI 2.1 or above, PCs running Windows 10 or later. Requires Samsung account and Wi-Fi and Bluetooth connection. Quick Share to iOS and Android devices available by sending shared link: individual files shared cannot exceed 3GB (for a total of 5GB per day) and link will expire after two days; requires a Samsung account and internet connection.
10Phone features may differ depending on model. Network connection may affect experience. This is a simulation of Samsung's One Ui 6.0 on Galaxy S24 Series. This app is intended solely to simulate the One UI 6.0 experience. You are not accessing actual apps or your device's functions or hardware when running this app. 'Try Galaxy' app operates only with Safari on iPhone 7 and above with the latest iOS. iPhone and Safari are trademarks of Apple Inc.
14Quick Share between Galaxy devices available with the following OS: smartphones and tablets with Android OS version 10.0 (Q) and One UI 2.1 or above, PCs running Windows 10 or later. Requires Samsung account and Wi-Fi and Bluetooth connection. Quick Share to iOS and Android devices available by sending shared link: individual files shared cannot exceed 3GB (for a total of 5GB per day) and link will expire after two days; requires a Samsung account and internet connection.
15Phone features may differ depending on model. Network connection may affect experience. This is a simulation of Samsung's One Ui 6.0 on Galaxy S24 Series. This app is intended solely to simulate the One UI 6.0 experience. You are not accessing actual apps or your device's functions or hardware when running this app. 'Try Galaxy' app operates only with Safari on iPhone 7 and above with the latest iOS. iPhone and Safari are trademarks of Apple Inc.
NFor a limited time, purchase the latest Galaxy Z Flip5 carrier locked device from AT&T, T-Mobile, Verizon, US Cellular ("Qualifying Purchase") on samsung.com or in the Shop Samsung App and receive a $75 Samsung Credit("Gift"). The Gift cannot be applied to the Qualifying Purchase device(s) and must be used at the time of pre-order purchase towards purchasing additional eligible products on samsung.com, or in the Shop Samsung App. The Gift is a one-time use e-certificate; when first used, any value not used is lost. The Gift is non-transferable and limited to 1 per Qualifying Purchase. If you return or cancel your purchase, the discount will be forfeit.
12Requires compatible Galaxy device. Samsung account login and language preset (English and Spanish pre-installed; other languages require free download). Results may vary.
13Features including Intelligent Active Noise Cancellation require a Bluetooth connection to a compatible device.
14Samsung Care+ with Loss and Theft is a combination of insurance and service contract. The insurance plan is underwritten by Technology Insurance Company, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038, and administered by Servify (US) Inc., 5608 17th Ave. NW, Seattle, WA 98107, a licensed agent of Technology Insurance Company. In California, the insurance plan is administered by Servify d/b/a Servify Device Insurance Solutions (License # 6006231). The company obligated under this service contract in the District of Columbia and all states, except Florida, is Northcoast Warranty Services, Inc., located at 800 Superior Ave E., 21st Floor, Cleveland, OH 44114. In Florida, the company obligated under this service contract is Technology Insurance Company (License No. 03605). This service contract is administered by Servify.
11Wall charger sold separately; use only Samsung approved chargers and cables. To avoid injury or damage to your device, do not use incompatible, worn or damaged batteries, chargers or cables. Supports up to 45W charging.
M6/10/24 - 6/16/24, while supplies last, on samsung.com or in the Samsung Shop App. Must order and purchase a Galaxy TabS9+ or Galaxy Tab S9 Ultra ("Qualifying Purchase") and Galaxy Tab A9+ ("Promotional Product") in the same transaction through the Qualifying Purchase buy page or add-on page. Discount varies by watch model and size and will be reflected in cart. If you return or cancel your Qualifying Purchase, you must return the Promotional Product with your Qualifying Purchase or pay for the Promotional Product in full. This offer is non-transferable and limited to 1 per Qualifying Purchase. Void where prohibited or restricted by law.
B7/15/24 - 7/21/24 while supplies last, purchase a Galaxy Tab S9 256GB or Samsung Tab S9+ 256GB or Galaxy Tab S9 Ultra 512GB ("Qualifying Purchase") for the price of the next lowest storage level at samsung.com or the Shop Samsung app. The discount will be automatically applied at checkout. The Gift is non transferrable and limited to 1 per Qualifying Purchase. If you return or cancel your purchase the discount will be lost. Portion of storage/memory occupied by existing content.
A factory reset, sometimes called a hard reset or a master reset, will remove all personal information, changes, and data from your device, returning it to the same settings and data that it had when it left the factory.
Please note: most Android devices are secured with Factory Reset Protection. This is a feature designed by Google to prevent your phone from being reset without your permission. If you intend to give your device to someone else once it has been reset, please ensure that you remove your Google account from the device first. Follow the steps under Removing Google Factory Reset Protection for more details
Find out how to back up your device using your Samsung account, Google Account or Smart Switch.
Find out how to back up your photos or videos using Dropbox.
Find out how to back up your photos and videos to your SD card.
Most Android devices are protected by Google's Factory Reset Protection (FRP) feature. If your device has been reset using buttons, you will be asked to enter your Google password before you are allowed access. This feature is designed as a safeguard to prevent unwanted people from using your device if they managed to reset it without your permission, for example, if it was lost or stolen.
Please note: The steps described in this example should be followed if your device is running Android Nougat or above. If your device is running an older version of Android, you may need to navigate using one of the following paths:
The location of the Factory Reset option in your settings will differ sightly depending on the model and operating system of your device. If you are unsure what operating system your device uses find out how to check which operating system you are using in our FAQ on operating systems.
Please note: The steps described in the examples should be followed if your device is running Android Nougat or above. If your device is running an older version of Android, you may need to navigate using one of the following paths:
If you don't receive a code, you have the option to verify by another means. Click Verify with text message or Verify with backup code. If you'd like to use another Galaxy device to verify your identity, click Verify with text message, then Verify with another Galaxy device.
Please note: most Android devices have security measures in place to stop them from being factory reset if they are stolen. One of these security measures is called Google Device Protection. This means that if you have a Google account on your phone, when your phone is reset using the buttons it will ask you for your Google account information. Make sure you know the email and password before resetting. These details will be the same password and email you use for the Play Store. If you're locked out and you don't remember your Google account details, you have a couple of options:
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